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Emergency telephone number

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689:, attention was devoted to avoiding the number being dialed accidentally by errant interruptions of the circuits by making them involve long sequences of pulses, such as with the UK 999 emergency number. This meant that "111" could not be used: "111" dialing could accidentally take place when phone lines were in too close proximity to each other. Subscribers, as they were called then, were even given instructions on how to find the number "9" on the dial in darkened, or smoke-filled, rooms, by locating and placing the first finger in the "0" and the second in the "9", then removing the first when actually dialling. Some people have reported accidentally dialing 112 by loop-disconnect for various technical reasons, including while working on extension telephone wiring, and point to this as a disadvantage of the 112 emergency number, which takes only four loop-disconnects to activate. 468:(PMG) introduced the Triple Zero (000) number in major population centres and near the end of the 1980s extended its coverage to nationwide. The number Triple Zero (000) was chosen for several reasons: technically, it suited the dialing system for the most remote automatic exchanges, particularly outback Queensland. These communities used the digit 0 to select an automatic trunk line to a centre. In the most remote communities, two 0s had to be used to reach a main centre; thus dialing 0+0, plus another 0 would call (at least) an operator. Zero is closest to the finger stall on Australian rotary dial phones, so it was easy to dial in darkness. The Telecommunications Numbering Plan 1997, also administered by ACMA, specifies that: 68: 136: 1892: 423: 405:, many telephone exchanges were closed at night but it was still possible to make emergency calls. An operator had to connect the emergency calls only. In 1913, an automatic system was set up. It made provision for calling the police by dialing 17 and the fire brigade by dialing 18. As more manual telephone exchanges were converted to dial operation, more and more subscribers had access to these special numbers. The service was not widespread until the 1970s. 3007: 1925: 3017: 1915: 32: 47: 2996: 1904: 3027: 1935: 661:
especially likely to need emergency services. Since 2020, emergency responders have been able to better locate callers who dial 911 on their cellphones from indoors as the U.S. wireless industry improved caller-location for the majority of such calls. The "heightened location accuracy," available to supporting networks and handsets, can find callers through nearby devices connected to
393:" systems were developed that not only would display the caller's number and address at the dispatch center but also could be configured so that 911 calls were automatically routed to the correct dispatch center, regardless of what central office the caller was served from. In the United States, most cities have E911 systems either in use, or in their emergency systems design plans. 175:) is then determined. If the call has been answered by a telephone operator, they then connect the call to the appropriate emergency service, who then dispatches the appropriate help. In the case of multiple services being needed on a call, the most urgent need must be determined, with other services being called in as needed. 148:
traffic, they still may be able to access circuits that other traffic cannot. Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call.
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The International Telecommunication Union has officially set two standard emergency phone numbers for countries to use in the future. AP reports that member states have agreed that either 911 or 112 should be designated as emergency phone numbers – 911 is currently used in North America, while 112 is
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numbered in reverse to the UK and most of the world, with the number 1 on New Zealand rotary phones in the same position as the number 9 on British rotary phones. Dialling 111 would be recognised by the British-built step-by-step exchanges then used as a 999 emergency call, which would route the call
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as pre-programmed emergency numbers that are always available. The SIM card issued by the operator can contain additional country-specific emergency numbers that can be used even when roaming abroad. The GSM network can also update the list of well-known emergency numbers when the phone registers to
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phone, the special emergency call setup takes place. The actual number is not even transmitted into the network, but the network redirects the emergency call to the local emergency desk. Most GSM mobile phones can dial emergency numbers even when the phone keyboard is locked, the phone is without a
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Because numbers were different for every exchange, callers either had to dial the operator or look up the telephone number. This problem was at least partially solved in Canada, the UK, and the US by dialing "0" for the local assistance operator in case of emergency, although faster service could be
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When an emergency happened in the pre-dial (or "manual") telephone era, the user simply picked up the telephone receiver and waited for the operator to answer "number, please?". The user then responded with "get me the police", "I'm calling to report a fire", or "I need an ambulance/doctor". Even in
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for assistance. The emergency number differs from country to country; it is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services; these often differ only by the last digit.
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Electromechanical switching equipment still in use made it difficult to adapt to recognize 911, especially in small towns and rural areas where the call might have to be switched over a considerable distance. For this reason, there are still county sheriff departments that have toll-free "800" area
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911 was chosen instead. The "1" as the second digit was key; it told the switching equipment that this was not a routine call. (At the time, when the second digit was "1" or "0" the equipment handled the call as a long distance or special number call.) The first 911 emergency phone system went into
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in 1968. On February 16, 1968, the first-ever 9-1-1 call was placed by Alabama Speaker of the House Rankin Fite, from Haleyville City Hall, to U.S. Rep. Tom Bevill, at the city's police station. However, 911 systems were not in widespread use until the 1980s when the number 911 was adopted as the
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instead of another emergency number may be advantageous, since GSM phones and networks give special priority to emergency calls. A phone dialing an emergency service number not recognized by it may refuse to roam onto another network, leading to trouble if there is no access to the home network.
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The rapid replacement of electromechanical switching systems in the 1980s with electronic or digital systems eliminated the problem of older switches that would not recognize 911. At this point, 911 service is available in most of North America, but there are still small, sparsely-populated, or
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The emergency telephone number is a special case in the country's telephone number plan. In the past, calls to the emergency telephone number were often routed over special dedicated circuits. Though with the advent of electronic exchanges these calls are now often mixed with ordinary telephone
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requires networks to route every mobile-phone and payphone 911 call to an emergency service call center, including phones that have never had service, or whose service has lapsed. As a result, there are programs that provide donated used mobile phones to victims of domestic violence and others
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The implementation of 911 service in the US was a gradual and haphazard process. Because telephone service boundaries did not always exactly match governmental and other jurisdictional boundaries, a user might dial 911, only to discover that they had been connected to the wrong dispatch center
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Mobile phones generate additional problems for emergency operators, as many phones will allow emergency numbers to be dialed even while the keypad is locked. Since mobile phones are typically carried in pockets and small bags, the keys can easily be depressed accidentally, leading to
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In many parts of the world, an emergency service can identify the telephone number that a call has been placed from. This is normally done using the system that the telephone company uses to bill calls, making the number visible even for users who have unlisted numbers or who block
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In small towns, operators frequently provided additional services, knowing where to reach doctors, veterinarians, law enforcement personnel and firefighters at all times. Frequently, the operator was also responsible for activating the town's fire alarm.
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number as a standard on 29 July 1991. It is now a valid emergency number throughout EU countries and in many other CEPT countries. It works in parallel with other local emergency numbers in about two out of three EU states.
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When manual switching systems began to be replaced by automatic, or "dial" systems, there was frequently concern among users that the very personalized emergency service provided by manual operators would be lost.
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with a mobile phone. In those cases the emergency number has to be called by using a landline telephone or with an additional first/last digit (for example 922 or 992 instead of 92 and 003 or 033 instead of 03).
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on 30 June 1937 using the number 999, and this was later extended to cover the entire country. When 999 was dialed, a buzzer sounded and a red light flashed in the exchange to attract an operator's attention.
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Mobile phones can be used in countries with different emergency numbers. This means that a traveller visiting a foreign country does not have to know the local emergency numbers. The mobile phone and the
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Prior to 1969, Australia lacked a national number for emergency services; the police, fire and ambulance services possessed many phone numbers, one for each local unit. In 1961, the office of the
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Because of the design of U.S. central office (phone) switches, it was not practical to use the British emergency number 999 (as was briefly considered). What was up to that time unassigned
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systems (CACH). The emergency dispatcher may find it necessary to give urgent advice in life-threatening situations. Some dispatchers have special training in telling people how to perform
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is an emergency telephone number in several countries. For example, it is used for fire emergencies in Austria, for traffic emergencies in China, and for police emergencies in Egypt.
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On some networks, a GSM phone without a SIM card may be used to make emergency calls, and most GSM phones accept a larger list of emergency numbers without SIM card, such as
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obtained if the user dialed the full number for the Police or Fire Department. This system remained essentially unchanged throughout most of North America until the 1970s.
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The GSM phones may regard some phone numbers with one or two digits as special service codes. It might be impossible to make an emergency call to numbers like
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can provide the location of landline callers by looking up the physical address in a database, and mobile callers through triangulation from towers or
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Emergency dispatchers are trained to control the call in order to provide help in an appropriate manner; they can be assisted by
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Universal Mobile Telecommunications System (UMTS); Service aspects; Service principles (3GPP TS 22.101 version 9.1.0 Release 9)
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have a preprogrammed list of emergency numbers. When the user tries to set up a call using an emergency number known by a
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France now uses 112, the European emergency number, as well as 17 and 18 for police and fire brigade, specific to France.
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because they had telephone service from one location but lived within the boundaries of another jurisdiction.
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is an emergency telephone number in Pakistan. It can be used to call for fire and medical emergencies.
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The emergency number 111 was adopted in New Zealand in 1955 and was first implemented in
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on the device. This is often specifically mandated in a country's telecommunication law.
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Telephone number that allows caller to contact local emergency services for assistance
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that are logged with a specific location in a special emergency-services database.
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Several other countries besides the UK have adopted 999 as their emergency number.
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The first emergency number system to be deployed anywhere in the world was in
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large cities, it was seldom necessary to ask for these services by number.
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The Norwegian National Centre on Emergency Communication in Health (KoKom)
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Mobile Reference (2007). "Chapter: History of emergency services numbers".
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The Changing Hospital Industry: Comparing Not-for-Profit and For-Profit
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elementary school showing emergency numbers used in Mainland China
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An emergency telephone number call may be answered by either a
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is the emergency number used in many countries in the Americas.
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standard across the EU and in many other countries worldwide.
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forces the phone to try the call with any available network.
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the secondary emergency service numbers are '106' and '112'.
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Using an emergency number recognized by a GSM phone like
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Gradually, various problems were overcome; "smart" or "
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standard number across most of the country under the
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in September 1958. New Zealand telephones had their
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Federal Communications Commission. 26 June 2008. 1817: (Austria, Egypt, and Bosnia and Herzegovina) 1217: 107:is a number that allows a caller to contact local 75:approved emergency telephone numbers in the world: 1015:"First 9‑1‑1 call is placed in the United States" 568:or there is not a network signal (busy network). 472:the primary emergency service number is '000' and 3043: 1713: 1582:EENA Operations Document: False Emergency Calls 1001:Lebanon County Department of Emergency Services 306:Southern California Telephone Co. began using 130: 56:, Germany, with the European emergency number 1965: 1699: 564:, emergency number is entered instead of the 1669:European Emergency Number Association (EENA) 1657:National Emergency Number Association (NENA) 1488: 1462: 943:Just Dial 116 for emergency telephone calls. 680: 213: 2980:Global telecommunications regulation bodies 1340:"RFCs prepare for Internet emergency calls" 512: 3016: 1972: 1958: 1914: 1706: 1692: 1224:. Hoboken, New Jersey: Frommer's. p.  1053:Assoc, American Motorcyclist (June 2001). 1618:. Chicago: University of Chicago Press. 1216:Porter, Darwin; Danforth Prince (2009). 1157:"History of the Emergency Call Services" 441:recommended the use of 112 in 1972. The 421: 258:The emergency number 999 was adopted in 134: 66: 3044: 1979: 935: 831: 829: 827: 710:Amateur radio emergency communications 598:Dialing a known emergency number like 234: 1953: 1687: 1609:"999 - Which Service Do You Require?" 1394:from the original on 14 February 2012 1385:International Telecommunication Union 1294:"Punjab Emergency Service Department" 1052: 923:"Choice Of Emergency Number Defended" 807: 805: 751:National Emergency Number Association 3026: 1934: 1552:"Technology tackles bogus 999 calls" 1450:from the original on 20 October 2014 1370: 1076: 877: 875: 742:(ICE) entry in the mobile phone book 1652:112 – The European emergency number 1106: 824: 746:List of emergency telephone numbers 541: 125:list of emergency telephone numbers 13: 1731:Harmonised service of social value 1562:from the original on 13 April 2004 1119:from the original on 4 August 2016 1088:from the original on 30 April 2016 802: 685:As earlier telephone systems used 507: 115:In many countries, dialing either 14: 3063: 1679:Emergency Numbers in Saudi Arabia 1645: 1502:from the original on 7 March 2009 965: 872: 706:(or 'Emergency Location Service') 534:pertaining to emergency calls in 3025: 3015: 3006: 3005: 2994: 2615:Free-space optical communication 1933: 1924: 1923: 1913: 1902: 1890: 1328:from the original on 2017-04-01. 1197:from the original on 15 May 2009 1191:Library of Congress Web Archives 1163:. 27 August 2007. Archived from 868:from the original on 2017-08-14. 699:999 (emergency telephone number) 460:000 (emergency telephone number) 418:112 (emergency telephone number) 328:911 (emergency telephone number) 246:999 (emergency telephone number) 45: 30: 1574: 1544: 1514: 1476:from the original on 7 May 2009 1436: 1418: 1406: 1332: 1310: 1286: 1268: 1242: 1209: 1179: 1149: 1131: 1100: 1070: 1046: 1025: 1007: 989: 959: 528:Internet Engineering Task Force 521: 159:. The nature of the emergency ( 21:Emergency Call (disambiguation) 1833: (Mercosur member states) 1791:(Europe and others, worldwide 931:. 1 February 1969. p. 14. 915: 911:. 31 October 1958. p. 10. 895: 854: 848: 778: 1: 1430:European communication office 1251:"Emergency Services in China" 1249:Australian Embassy in China. 1056:Motorcyclist Association p.58 941:Staff report (Aug 19, 1946). 767: 352:North American Numbering Plan 3001:Telecommunication portal 2782:Telecommunications equipment 1909:Telecommunication portal 891:. 19 April 1955. p. 11. 862:"9-1-1 Origin & History" 772: 571:Most GSM mobile phones have 426:112 on a lifeguard tower in 180:computer aided call handling 7: 3052:Emergency telephone numbers 2518:Alexander Stepanovich Popov 1871:(Bangladesh, UK and others) 1803:(parts of Asia and Jamaica) 1715:Emergency telephone numbers 1496:"Calls Made From Payphones" 762:Single Non-Emergency Number 692: 131:Configuration and operation 10: 3068: 2222:Telecommunications history 1597: 1387:. 15 May 2008. p. 4. 656:In the United States, the 494: 457: 415: 325: 243: 105:emergency telephone number 71:Implementation of the two 18: 2989: 2931: 2868: 2830:Public Switched Telephone 2790: 2754: 2711: 2652: 2642:telecommunication circuit 2603:Fiber-optic communication 2586: 2348:Francis Blake (telephone) 2295: 2143:Optical telecommunication 1987: 1885: 1739: 1721: 1614:Cutler, David M. (2000). 903:"Dial 111 in Emergencies" 835:British Telecom Archives 813:Why 999 for an emergency? 681:Electro-mechanical issues 445:subsequently adopted the 396: 343:Alabama Telephone Company 310:as an emergency line for 270:in 1959 at the urging of 214:Operator-assisted dialing 202:and similar systems like 2741:Orbital angular-momentum 2178:Satellite communications 2017:Communications satellite 704:Advanced Mobile Location 513:ITU standard: 112 or 911 155:or an emergency service 2620:Molecular communication 2443:Gardiner Greene Hubbard 2272:Undersea telegraph line 2007:Cable protection system 1825: (Colombia, Egypt) 1470:"Wireless 911 Services" 687:loop disconnect dialing 490: 381:) that do not have it. 2762:Communication protocol 2548:Charles Sumner Tainter 2363:Walter Houser Brattain 2308:Edwin Howard Armstrong 2116:Information revolution 837:U.K. Telephone History 479: 453: 434: 411: 366:remote areas (such as 321: 301: 280: 239: 144: 100: 2736:Polarization-division 2468:Narinder Singh Kapany 2433:Erna Schneider Hoover 2353:Jagadish Chandra Bose 2333:Alexander Graham Bell 2064:online video platform 1897:Telephones portal 1847:(Iraq, North America 1444:"Russia: Emergencies" 526:In January 2008, the 425: 372:Northwest Territories 138: 70: 2578:Vladimir K. Zworykin 2538:Almon Brown Strowger 2508:Charles Grafton Page 2163:Prepaid mobile phone 2091:Electrical telegraph 1324:. 12 December 2012. 1255:china.embassy.gov.au 997:"THE HISTORY OF 911" 740:In case of emergency 2528:Johann Philipp Reis 2287:Wireless revolution 2249:The Telephone Cases 2106:Hydraulic telegraph 1726:Emergency telephone 1193:. 17 October 2019. 1109:"Money for nothing" 730:Emergency telephone 332:9-1-1 (Philippines) 235:Direct-dial numbers 60:painted on its side 2726:Frequency-division 2703:Telephone exchange 2573:Charles Wheatstone 2503:Jun-ichi Nishizawa 2478:Innocenzo Manzetti 2413:Reginald Fessenden 2148:Optical telegraphy 1981:Telecommunications 1662:2005-02-23 at the 1587:2011-09-02 at the 1346:. 8 January 2008. 948:2013-07-19 at the 842:2012-12-13 at the 818:2013-07-19 at the 530:released a set of 466:Postmaster General 435: 153:telephone operator 145: 109:emergency services 101: 3039: 3038: 2777:Store and forward 2772:Data transmission 2686:Network switching 2637:Transmission line 2483:Guglielmo Marconi 2448:Internet pioneers 2313:Mohamed M. Atalla 2282:Whistled language 1947: 1946: 1939:Wikimedia Commons 1758: (Australia) 1746: (Australia) 1298:www.rescue.gov.pk 1235:978-0-470-39897-5 1220:Frommer's Austria 1077:Williams, Ollie. 972:Dispatch Magazine 954:Los Angeles Times 92: 112 and 911 3059: 3029: 3028: 3019: 3018: 3009: 3008: 2999: 2998: 2997: 2870:Notable networks 2860:Wireless network 2800:Cellular network 2792:Types of network 2767:Computer network 2654:Network topology 2568:Thomas A. Watson 2423:Oliver Heaviside 2408:Philo Farnsworth 2383:Daniel Davis Jr. 2358:Charles Bourseul 2318:John Logie Baird 2027:Data compression 2022:Computer network 1974: 1967: 1960: 1951: 1950: 1937: 1936: 1927: 1926: 1917: 1916: 1907: 1906: 1905: 1895: 1894: 1893: 1878: (Pakistan) 1872: 1864: 1856: 1834: 1826: 1818: 1804: 1796: 1795:mobile networks) 1784: 1776: 1708: 1701: 1694: 1685: 1684: 1592: 1578: 1572: 1571: 1569: 1567: 1548: 1542: 1541: 1539: 1537: 1532:on 23 March 2018 1528:. 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Archived from 968:"History of 911" 963: 957: 939: 933: 932: 919: 913: 912: 899: 893: 892: 879: 870: 869: 858: 852: 846: 833: 822: 809: 800: 799: 797: 796: 782: 675:unintended calls 542:Mobile telephony 97: 91: 85: 79: 52:A fire truck in 49: 34: 3067: 3066: 3062: 3061: 3060: 3058: 3057: 3056: 3042: 3041: 3040: 3035: 2995: 2993: 2985: 2927: 2864: 2786: 2750: 2707: 2656: 2648: 2589: 2582: 2488:Robert Metcalfe 2343:Tim Berners-Lee 2291: 2111:Information Age 1983: 1978: 1948: 1943: 1903: 1901: 1891: 1889: 1881: 1867: 1859: 1843: 1829: 1821: 1813: 1799: 1787: 1779: 1775:, Japan, China) 1767: 1735: 1717: 1712: 1664:Wayback Machine 1648: 1600: 1595: 1589:Wayback Machine 1579: 1575: 1565: 1563: 1558:. 23 May 2002. 1550: 1549: 1545: 1535: 1533: 1520: 1519: 1515: 1505: 1503: 1494: 1493: 1489: 1479: 1477: 1468: 1467: 1463: 1453: 1451: 1442: 1441: 1437: 1424: 1423: 1419: 1411: 1407: 1397: 1395: 1391: 1380: 1376: 1375: 1371: 1361: 1359: 1358:on 26 July 2011 1338: 1337: 1333: 1316: 1315: 1311: 1302: 1300: 1292: 1291: 1287: 1274: 1273: 1269: 1259: 1257: 1247: 1243: 1236: 1214: 1210: 1200: 1198: 1185: 1184: 1180: 1170: 1168: 1155: 1154: 1150: 1137: 1136: 1132: 1122: 1120: 1107:Shanoff, Alan. 1105: 1101: 1091: 1089: 1075: 1071: 1061: 1059: 1051: 1047: 1037: 1035: 1033:"Villager p.13" 1031: 1030: 1026: 1013: 1012: 1008: 995: 994: 990: 981: 979: 964: 960: 950:Wayback Machine 940: 936: 921: 920: 916: 901: 900: 896: 881: 880: 873: 860: 859: 855: 849: 844:Wayback Machine 834: 825: 820:Wayback Machine 810: 803: 794: 792: 784: 783: 779: 775: 770: 715:Distress signal 695: 683: 544: 524: 515: 510: 508:Standardisation 499: 493: 482: 462: 456: 420: 414: 399: 345:in Haleyville, 334: 326:Main articles: 324: 304: 283: 248: 242: 237: 216: 133: 99: 95: 93: 89: 87: 83: 81: 77: 65: 64: 63: 62: 61: 50: 42: 41: 35: 24: 17: 12: 11: 5: 3065: 3055: 3054: 3037: 3036: 3034: 3033: 3023: 3013: 3003: 2990: 2987: 2986: 2984: 2983: 2976: 2971: 2966: 2961: 2956: 2955: 2954: 2949: 2941: 2935: 2933: 2929: 2928: 2926: 2925: 2920: 2915: 2910: 2905: 2900: 2895: 2890: 2885: 2880: 2874: 2872: 2866: 2865: 2863: 2862: 2857: 2852: 2847: 2842: 2837: 2832: 2827: 2822: 2817: 2812: 2807: 2802: 2796: 2794: 2788: 2787: 2785: 2784: 2779: 2774: 2769: 2764: 2758: 2756: 2752: 2751: 2749: 2748: 2743: 2738: 2733: 2728: 2723: 2721:Space-division 2717: 2715: 2709: 2708: 2706: 2705: 2700: 2699: 2698: 2693: 2683: 2682: 2681: 2671: 2666: 2660: 2658: 2650: 2649: 2647: 2646: 2645: 2644: 2634: 2633: 2632: 2622: 2617: 2612: 2611: 2610: 2600: 2594: 2592: 2584: 2583: 2581: 2580: 2575: 2570: 2565: 2560: 2558:Camille Tissot 2555: 2550: 2545: 2540: 2535: 2533:Claude Shannon 2530: 2525: 2523:Tivadar Puskás 2520: 2515: 2510: 2505: 2500: 2495: 2493:Antonio Meucci 2490: 2485: 2480: 2475: 2470: 2465: 2463:Charles K. 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Index

Emergency Call (disambiguation)
Sign reading "911 emergency use only"
Red fire truck with 1-1-2 painted in yellow on its side
Ennigerloh

ITU
emergency services
112
911
list of emergency telephone numbers

Shenzhen
telephone operator
dispatcher
police
fire
medical
coast guard
computer aided call handling
first aid
CPR
caller ID
Enhanced 911
E112
GPS
999 (emergency telephone number)
London
Winnipeg
Manitoba
Canada

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