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but also greet walk-in visitors by utilizing a motion detection camera to "see" visitors as they enter the building. The remote receptionist is then displayed in a video window on a wall-mounted LCD, kiosk or desktop all-in-one computer. The video receptionist and visitors can then communicate via 2-way video, allowing the receptionist to manage one or many office lobby areas from a central location.
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expected to possess in order to do the job successfully include attentiveness, a well-groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability. At times, the job may be stressful due to interaction with many different people with different types of personalities, and being expected to perform multiple tasks quickly.
270:(PBX) servers. Most modern receptionist services can take messages, screen and forward calls, answer basic FAQs, and fill out web forms. Many services can also schedule appointments and take credit card orders. Some of the older receptionist services have been around for decades, but these often operate very differently from modern services.
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Some small-to-medium-sized business owners hire a live remote receptionist in lieu of a full-time, in-house receptionist, thanks to advances in communications technology. As the phrase itself suggests, a live remote receptionist deals with phone calls for a company in another location using telephony
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Advances in touch screen and 2-way video technology is changing the way some receptionist work. New types of virtual video receptionist systems now allows for live, in-house or remote receptionists to manage office lobby areas from remote locations. These virtual receptionists not only answer phones
174:
in order to advance to other positions within a specific field. Some people may use this type of job as a way to familiarize themselves with office work, or to learn of other functions or positions within a corporation. Some people use receptionist work as a way to earn money while pursuing further
145:
A receptionist is often the first business contact a person will meet at any organization. Organizations usually expect that the receptionist maintains a calm, courteous and professional demeanor at all times, regardless of the visitor's behavior. Some personal qualities that a receptionist is
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The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a
101:
is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called
206:
who is charged with a diversity of middle management level business operations. For example, in the hotel industry, the night-time receptionist's role is almost always combined with performing daily account consolidation and reporting, more particularly known as
285:. However, a receptionist who possesses strong office/technical skills and who is also adept in courtesy, tact and diplomacy is still considered an asset to a company's business image, and is still very much in demand in the business world.
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access control functions for an organization by verifying employee identification, issuing visitor passes, and observing and reporting any unusual or suspicious persons or activities.
127:, setting appointments, filing, records keeping, keyboarding/data entry and performing a variety of other office tasks, such as faxing or emailing. Some receptionists may also perform
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While many persons working as receptionists continue in that position throughout their careers, some receptionists may advance to other administrative jobs, such as a
106:. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.
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duties. Some, but not all, offices may expect the receptionist to serve coffee or tea to guests, and to keep the lobby area tidy.
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202:, or executive assistant. In smaller businesses, such as a doctor's or a lawyer's office, a receptionist may also be the
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229:. A number of celebrities had worked as receptionists before they became famous, such as singer/songwriter
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When receptionists leave the job, they often enter other career fields such as sales and marketing,
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educational opportunities or other career interests such as in the performing arts or as writers.
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has eliminated some receptionists' jobs. For example, a telephone call could be answered by an
241:. Other famous people who began their careers as receptionists or worked in the field include
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White House receptionist
William Simmons at his desk in 1946, conversing with a visitor
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Depending on the industry a receptionist position can have opportunities for
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is attributed to the person who is employed by an organization to receive or
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562:"Longtime Stroudsburg answering service endures with old school approach"
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any visitors, patients, or clients and answer telephone calls. The term
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360:"BBC News - Brent Council's virtual receptionist labelled a 'gimmick'"
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This article is about an employee. For the theological doctrine, see
381:"Hotel Receptionist Job Information | National Careers Service"
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507:"For Carly Fiorina, Peripatetic Childhood Helped Build Worldview"
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A few famous people were receptionists in the beginning, such as
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480:"Rosa Parks, 92, Founding Symbol of Civil Rights Movement, Dies"
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315:"Receptionist Job Information | National Careers Service"
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Employee who greets guests and occasionally acts as secretary
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MICE (Meetings, Incentives, Conferences, Exhibitions)
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support position. The work is usually performed in a
317:. National careers service.direct.gov.uk. 2012-01-27
1476:World Federation of Travel Journalists and Writers
1421:American Hotel & Lodging Educational Institute
383:. Nationalcareersservice.direct.gov.uk. 2012-01-27
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87:desk of an organization or business. The title
26:"Front Desk" redirects here. For the song, see
1740:Office and administrative support occupations
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1568:Impact of the COVID-19 pandemic on tourism
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1671:UNESCO Intangible Cultural Heritage Lists
1471:Travel and Tourism Competitiveness Report
237:, photographer, entrepreneur and wife of
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1461:South-East Asian Tourism Organisation
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505:Horowitz, Jason (November 26, 2015).
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138:A receptionist may also assume some
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1155:Destination marketing organization
560:Erickson, Charles (May 10, 2015).
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1639:Convention and exhibition centers
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1634:Cities by international visitors
1493:World Travel and Tourism Council
455:Funeral held for Linda McCartney
1735:Public relations people by role
1676:World Heritage Sites by country
1456:Pacific Asia Travel Association
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180:customer service representative
1431:Caribbean Tourism Organization
1055:Hospitality management studies
960:Visiting friends and relatives
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461:20 April 1998, retrieved from
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401:Ryder, Chris (20 March 2020).
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1517:Akwaaba African Travel Market
1441:Historical Archive on Tourism
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225:, a co-recipient of the 1976
150:Opportunities for advancement
1588:Tourism improvement district
427:Mussen, Dale (14 May 2014).
261:Evolution and new technology
218:or other media occupations.
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429:"National Receptionist Day"
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403:"Betty Williams obituary"
1563:Heritage commodification
1411:American Bus Association
362:. Bbc.co.uk. 2013-08-21
268:private branch exchange
1486:World Tourism rankings
1426:BEST Education Network
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1522:Arabian Travel Market
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1532:Festival del Viaggio
1498:World Travel Monitor
1150:Convention (meeting)
997:Hospitality industry
478:(October 25, 2005).
196:production assistant
30:. For the book, see
1609:Adjectival tourisms
1527:Cruise of the Kings
1446:Life Beyond Tourism
1225:Roadside attraction
564:. The Pocono Record
336:"Receptionists Day"
283:automated attendant
277:The advancement of
1666:Passenger airlines
1573:Impacts of tourism
1403:Trade associations
1378:Outdoor literature
1270:Tourist attraction
1215:Perpetual traveler
511:The New York Times
484:The New York Times
200:personal assistant
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120:
57:
1722:
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1547:World Tourism Day
1365:Travel literature
1330:Travel technology
1255:Tourism geography
1015:Convention center
1005:Bed and breakfast
866:Recreational drug
279:office automation
227:Nobel Peace Prize
104:front desk clerks
28:Front Desk (song)
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1388:Travel magazines
1383:Tourism journals
1315:Travel insurance
1260:Tourism minister
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110:Responsibilities
44:Receptionist of
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1310:Travel document
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1200:Journey planner
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540:"Receptionist"
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223:Betty Williams
209:night auditing
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