810:
333:. National Rail is a brand used to promote passenger railway services, and providing some harmonisation for passengers in ticketing, while Network Rail is the organisation which owns and manages most of the fixed assets of the railway network, including tracks, stations and signals. However, the national rail website domain is managed by The Rail Delivery Group on behalf of UK based train operating companies. According to their own website, they are a 'membership organisation that works on behalf of the rail industry to create a simpler, better railway for everyone in Britain.'
486:
502:
Guidelines published by the Rail
Delivery Group, available on its website. "In 1964 the Design Research Unit—Britain’s first multi-disciplinary design agency founded in 1943 by Misha Black, Milner Gray and Herbert Read—was commissioned to breathe new life into the nation’s neglected railway industry". The NR title is sometimes described as a "brand". As it was used by British Rail, the single operator before franchising, its use also maintains continuity and public familiarity; and it avoids the need to replace signage.
294:
309:
438:, which formerly allocated ticket revenue to the various TOCs, and Rail Staff Travel, which manages travel facilities for railway staff. It does not compile the national timetable, which is the joint responsibility of the Office of Rail and Road (allocation of paths) and Network Rail (timetable production and publication). Since March 2020 all ticket revenue has been collected by the Department for Transport, which also pays the operators' costs.
575:
363:
233:
62:
783:. Through tickets are available between any pair of stations on the network, and can be bought from any station ticket office. Most tickets are inter-available between the services of all operators on routes appropriate to the journey being made. Operators on some routes offer operator-specific tickets that are cheaper than the inter-available ones.
874:, fare and live departure information. The site is designed to complement the myriad different websites of Britain's privatised rail companies, so when users have selected which tickets they wish to buy, they are redirected to the most relevant train company website, where they can buy their tickets without booking fees.
920:
was also switched off and redirected to the new version. Online
Journey Planner (OJP) was the engine used to plan routes, calculate fares and establish ticket availability. The OJP accesses real-time information directly from Darwin, meaning all journey plans take account of delays, schedule changes
912:
In June 2023 the website was completely overhauled with an entirely new frontend retaining little of the old designs but the brand logo remained. The website is quoted as saying its website is, "cleaner, more modern, and full of better information". In addition, its original mobile website which was
896:
In June 2020, a real time personalised messaging service, Alert Me, was launched, providing real-time disruption and crowding information via
Messenger. This was followed in September 2021 by a similar service made available through WhatsApp. The service was closed in June 2023 leaving only a simple
429:
Twenty-five privately owned train operating companies were each franchised for a defined term by government in 1996–97. They operated passenger trains in Great
Britain. However, franchises have ceased to exist and are being replaced by operating contracts, which do not involve significant commercial
908:
In July 2021 the
Department of Transport published the world’s first ‘greenprint’ to decarbonise all modes of domestic transport by 2050 in the UK. It was published two months before the climate summit COP26, and planned to provide a world-leading ‘greenprint’ to cut emissions from 'seas and skies,
817:
The most common types of tickets available include 'advance' tickets, that specify a specific route and timing between two destinations, 'off-peak' tickets, either as a single or a return, that allow a passenger to use a train at hours where the service is not busy, and 'anytime' tickets, which can
454:
of signage, liveries and marketing material was largely the preserve of the individual TOCs. However, railway reforms which are currently in progress will restore the pre-privatisation position, with design responsibilities for the whole network resting with the new 'guiding mind', Great
British
854:
Pocket timetables for individual operators or routes are available free at staffed stations. The last official printed timetable with up to 3000 pages was published in 2007. Now the only complete print edition is published by
Middleton Press (as of October 2016). A digital version of the full
501:
The
National Rail (NR) logo was introduced by ATOC in 1999, (previously British Rail logo as used from 1965), and was used on the Great Britain public timetable for the first time in the edition valid from 26 September in that year. Rules for its use are set out in the Corporate Identity Style
863:
The
National Rail website, previously called National Rail Enquiries, handles an average of 2.5 million journey planning enquiries every weekday through its website, apps and contact centre, and through information services supplied to third parties (such as open access data feeds).
731:, where tickets can be used in the same way as other operators, and shown in the National Rail timetable. However, under Transport for London, they are considered as separate networks. They are listed separately in all materials produced by TfL than National Rail, stations serving
904:
whom had died. The gesture however backfired after users highlighted accessibility issues and complained they could no longer use the website. However, the website was quickly reverted back to its original design the same day following customer accessibility feedback.
921:
and train cancellations. The OJP data feed APIs are available for use under licence. Darwin is the data system that powers all the real-time information which customers use to check the status of train journeys. In 2024 Darwin celebrated its 20th anniversary.
513:
lettering to varying degrees in station signage, although its use is no longer universal; however it remains compulsory (under
Railway Group Standards) for safety signage in trackside areas and is still common (although not universal) on rolling stock.
336:
The two generally coincide where passenger services are run. Most major Network Rail lines also carry freight traffic and some lines are freight only. There are some scheduled passenger services on privately managed, non-Network Rail lines, for example
834:
apply – a ticketless passenger may be charged the greater of £20 or twice the full single fare to the next stop. Penalty Fares can be collected only by authorised Revenue Protection Inspectors, not by ordinary Guards.
909:
roads and railways'. The nationalrail.co.uk website also signed up to the same carbon commitment, which was referred to as 'The Green Travel Pledge' and was cited on its website and via Rail Delivery Group media.
822:
ticket also exists that allows unlimited travel in a set area or on services of certain operators, for a certain period of time. Rovers which allow unlimited travel for only one day are sometimes referred to as
771:
in Great Britain which are not part of the National Rail network and mostly operate for heritage or pleasure purposes rather than as public transport, but some have connections to National Rail track.
349:
uses its own tracks in the majority of its network, it also runs on Network Rail tracks and shares tracks with National Rail services, both on its own tracks and on Network Rail tracks.
1548:
1411:
830:
Passengers without a valid ticket boarding a train at a station where ticket-buying facilities are available are required to pay the full Open Single or Return fare. On some services
855:
timetable is available as a pdf file without charge on the Network Rail website; however, passengers are recommended to obtain their timetables from the individual train companies.
219:, has a different system. National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail.
1823:
1600:
802:
from 2 January 2010. These same areas can also be journeyed to using a contactless debit/credit card. Contactless also covers some areas that Oyster doesn't such as the
739:
only do not have the National Rail logo shown on either the station themselves or the tube map, and fares on these two networks are priced as TfL services, the same as
1309:
2085:
728:
424:
1653:"The Rail Delivery Group was set up in 2011 to provide leadership to Britain's rail industry, bringing together the owners of Britain's passenger train operators"
746:
London Overground also owns some infrastructure in its own right, following the reopening of the former London Underground East London line and the extension to
477:
The double arrow symbol is also a generic symbol for a railway station across Great Britain, and is used to indicate a railway station on British traffic signs.
1627:"Rail is the most environmentally friendly way to travel and plays a critical role in helping to tackle climate change. Taking the train is the green way to go"
2323:
1923:
1262:
1222:
1038:
1523:
867:
It is the UK's largest and most accurate travel information website, peaking at more than 10 million visitors per day, more than its nearest competitors.
1574:
434:
is the trade association representing the TOCs and provides core services, including the provision of the National Rail Enquiries service. It also runs
2328:
1816:
1236:
1652:
818:
be used on any train. Season tickets, which offer unlimited travel between two stations for a specified period, are also available. A 'rover'
37:
This article is about the railway service in Great Britain from 1999 to present. For the former rail transport operator in Great Britain, see
2318:
1809:
1419:
768:
2177:
466:. It has been incorporated in the National Rail logotype and is displayed on tickets, the National Rail website and other publicity. The
1196:
897:
SMS based messaging service in place for customers. Both services were provided by a British transport technology company Zipabout.
1449:
1096:
839:
298:
17:
1471:
1851:
743:, rather than National Rail services. The National Rail service status web page by TfL also does not list these two systems.
702:
2269:
1301:
901:
1331:
1915:
1626:
935:
843:
1070:
2101:
622:
410:
280:
604:
392:
262:
2313:
1549:"Transport Secretary chooses British tech start up Zipabout to help inform passengers and get Britain moving again"
636:
471:
1497:
1730:
46:
2013:
1601:"Transport decarbonisation plan for cleaner air, healthier communities and tens of thousands of new green jobs"
600:
596:
388:
384:
258:
254:
2041:
447:
313:
1171:
1119:
529:) coming into use during the sectorisation period after 1983. TOCs may use what they like: examples include
1929:
1678:
694:
2093:
886:
686:
302:
184:
1846:
1841:
1756:
761:
494:
490:
459:
42:
1016:
2149:
2025:
1937:
585:
373:
243:
2308:
654:
589:
377:
247:
188:
2117:
940:
2225:
2209:
2109:
1883:
1704:
930:
809:
204:
1524:"Rail operators offered free WhatsApp and Messenger use for real-time passenger communication"
2217:
2133:
2049:
1961:
2069:
756:
is also not part of the National Rail network despite sharing of tracks and stations (along
293:
2141:
2033:
1973:
724:
706:
674:
463:
435:
8:
2077:
1899:
1875:
1386:
682:
678:
670:
546:
526:
431:
216:
180:
82:
1953:
1276:
1136:: "National Rail is the collective brand for Britain's train companies working together"
900:
In April 2021 the National Rail website turned from colour to greyscale in a tribute to
2237:
2185:
1907:
1801:
1441:
787:
740:
650:
506:
346:
342:
1092:
990:
1945:
1867:
1575:"Visually impaired users complain after rail websites go greyscale for Prince Philip"
1256:
1216:
1032:
747:
732:
712:
662:
530:
338:
505:
The lettering used in the National Rail logotype is a modified form of the typeface
485:
2287:
2275:
2165:
2157:
2065:
1997:
764:
were never part of British Rail, which was limited to England, Scotland and Wales.
550:
542:
534:
212:
72:
1361:
917:
871:
1795:
2229:
2017:
803:
799:
736:
716:
666:
558:
1339:
1146:
2302:
2281:
2005:
1969:
890:
642:
510:
451:
1017:"Intellectual Property Office - Welcome to the Intellectual Property Office"
965:
693:
system is part of the National Rail network, and urban rail networks around
45:. For information about rail transport within Great Britain as a whole, see
831:
780:
757:
698:
554:
327:
208:
131:
126:
38:
31:
1387:"How National Rail Enquiries manages peaks of 10 million visitors per day"
1062:
470:
rights to the double arrow symbol remain state-owned, being vested in the
2251:
819:
795:
509:. Some train operating companies continue to use the former British Rail
779:
National Rail services have a common ticketing structure inherited from
649:
systems, most of which are not part of National Rail. These include the
878:
842:
on which travel on the railways in Great Britain is based, such as the
723:) are hybrids: Their services are operated via a concession awarded by
690:
538:
450:
there was no longer a single approach to railway corporate design. The
308:
176:
1412:"National Rail Enquiries announces a new app for iPhone & Android"
2169:
518:
467:
913:
a sub-domain (m.nationalrail.co.uk now redirects) was switched off.
574:
362:
232:
27:
Brand name for the passenger rail services operated in Great Britain
2057:
1981:
945:
753:
720:
658:
196:
1442:"Download our FREE app and become more mobile and get FREE alerts"
564:
1123:
1052:
Traffic Signs Regulations and General Directions 2002, Schedule 7
522:
317:
203:. The TOCs run the passenger services previously provided by the
192:
1787:
1472:"National Rail to notify passengers of busy trains and stations"
153:
1093:"British Rail's double-arrow logo, by the Design Research Unit"
882:
61:
1891:
1277:"National Rail Enquiries – National Rail Conditions of Travel"
1243:. 22 August 2022. Archived from the original on 22 August 2022
1203:. 22 August 2022. Archived from the original on 22 August 2022
2201:
2193:
200:
41:. For the Australian railway operator of the same name, see
1989:
646:
341:
which runs on both Network Rail track and tracks owned by
1498:"National Rail Enquiries Launches 'Alert Me by WhatsApp'"
1172:"National Rail fares, caps and Travelcards beyond Zone 9"
1831:
1362:"National Rail Enquiries renames itself 'National Rail'"
806:
to Reading, or the Thameslink station at Oakleigh Park.
425:
List of companies operating trains in the United Kingdom
2125:
881:
mirroring its functionality. The app is available for
827:
tickets, and are usually available for smaller areas.
1418:. National Rail Enquiries. 1 May 2012. Archived from
517:
The British Rail typefaces of choice from 1965 were
352:
222:
2300:
1261:: CS1 maint: bot: original URL status unknown (
1237:"National Rail Enquiries – Rovers & Rangers"
1221:: CS1 maint: bot: original URL status unknown (
1037:: CS1 maint: bot: original URL status unknown (
689:. On the other hand, the largely self-contained
1120:"ATOC – Rail Fares in 2013 – Your Online Guide"
1019:. Archived from the original on 16 October 2011
565:Other passenger rail operators in Great Britain
1496:Sapién, Josephine Cordero (3 September 2021).
798:pay-as-you-go can be used on National Rail in
1817:
2324:Post-privatisation British railway companies
709:consist entirely of National Rail services.
121:
603:. Unsourced material may be challenged and
391:. Unsourced material may be challenged and
261:. Unsourced material may be challenged and
187:whose membership consists of the passenger
1824:
1810:
1679:"Welcome to the new national rail website"
858:
2329:1999 establishments in the United Kingdom
769:many privately owned or heritage railways
727:(TfL). They are part of National Rail as
623:Learn how and when to remove this message
557:), and a modified version of Precious by
497:, the corporate identity of National Rail
411:Learn how and when to remove this message
297:Young person's railcard rail ticket from
281:Learn how and when to remove this message
1197:"National Rail Enquiries – Ticket Types"
916:Earlier in 2024 National Rail's digital
808:
484:
458:However, National Rail continues to use
307:
292:
441:
14:
2301:
1521:
1495:
1452:from the original on 30 September 2016
838:National Rail distributes a number of
1805:
1063:"National Rail Descriptor Guidelines"
991:"What We Do? The Rail Delivery Group"
870:The National Rail website includes a
480:
2319:Public transport information systems
1832:National railway companies of Europe
1332:"Electronic National Rail Timetable"
1312:from the original on 21 October 2017
1302:"National Rail Conditions of Travel"
941:Rail transport in the United Kingdom
902:The Prince Philip, Duke of Edinburgh
877:In 2012 the website was joined by a
641:Several conurbations have their own
601:adding citations to reliable sources
568:
389:adding citations to reliable sources
356:
259:adding citations to reliable sources
226:
1099:from the original on 1 October 2016
1073:from the original on 7 October 2017
1067:National Rail Descriptor Guidelines
462:, designed by Gerald Burney of the
24:
936:Rail Accident Investigation Branch
844:National Rail Conditions of Travel
25:
2340:
1779:
326:Rail should not be confused with
207:, from 1965 using the brand name
637:Urban rail in the United Kingdom
573:
472:Secretary of State for Transport
361:
353:Train operating companies (TOCs)
231:
60:
1749:
1723:
1697:
1671:
1645:
1619:
1593:
1567:
1541:
1515:
1489:
1464:
1434:
1404:
1379:
1354:
1324:
1294:
1269:
1229:
1189:
1109:: "British Rail’s double-arrow"
460:BR's famous double-arrow symbol
47:Rail transport in Great Britain
1164:
1139:
1112:
1085:
1055:
1046:
1008:
983:
958:
223:National Rail and Network Rail
13:
1:
1522:Atkins, Matt (26 July 2023).
951:
849:
794:tickets) are also available.
790:, or to some ferry services (
448:privatisation of British Rail
1852:Railway companies by country
774:
525:, with others (particularly
430:risk for the operators. The
7:
1705:"nationalrail Darwin Feeds"
924:
215:, which is bordered by the
102:; 25 years ago
10:
2345:
1761:news.railbusinessdaily.com
966:"Who Are We? Network Rail"
786:Through tickets involving
687:Nottingham Express Transit
634:
489:The train station sign at
422:
185:unincorporated association
36:
29:
2261:
1860:
1847:Rail transport by country
1842:List of railway companies
1837:
1731:"The Rail Delivery Group"
1657:www.raildeliverygroup.com
1043:(trade mark: EU001733575)
762:Northern Ireland Railways
729:train operating companies
312:Child return ticket from
189:train operating companies
148:
140:
114:
96:
88:
78:
68:
59:
43:National Rail Corporation
179:licensed for use by the
30:Not to be confused with
2314:British travel websites
1757:"railbusinessdaily.com"
1631:www.nationalrail.co.uk/
1446:National Rail Enquiries
1308:. Rail Delivery Group.
1241:National Rail Enquiries
1201:National Rail Enquiries
1069:. Rail Delivery Group.
859:National Rail Enquiries
813:4 day rail rover (1994)
655:Docklands Light Railway
122:National Rail Enquiries
18:National Rail Enquiries
2265:Country partly in Asia
1921:Bosnia and Herzegovina
931:Great British Railways
814:
498:
320:
305:
205:British Railways Board
2210:SBB CFF FFS
1796:Live departure boards
1735:raildeliverygroup.com
1476:Global Railway Review
995:raildeliverygroup.com
846:, via their website.
812:
488:
311:
296:
1176:Transport for London
1151:Transport for London
725:Transport for London
675:Manchester Metrolink
597:improve this section
464:Design Research Unit
442:Design and marketing
436:Rail Settlement Plan
385:improve this section
255:improve this section
1342:on 30 December 2016
683:West Midlands Metro
679:Sheffield Supertram
671:Tyne and Wear Metro
547:Arriva Trains Wales
432:Rail Delivery Group
217:Republic of Ireland
181:Rail Delivery Group
83:Rail Delivery Group
56:
2270:Federation B&H
1798:– at National Rail
1792:– official website
1709:nationalrail.co.uk
1685:. 16 November 2023
1683:nationalrail.co.uk
1633:. 29 November 2023
1416:National Rail blog
1281:nationalrail.co.uk
1095:. 4 January 2012.
815:
788:London Underground
741:London Underground
651:London Underground
499:
481:Corporate identity
347:London Underground
343:London Underground
321:
306:
54:
2296:
2295:
1553:RailBusinessDaily
1448:. National Rail.
1422:on 8 October 2016
840:technical manuals
748:Barking Riverside
733:London Overground
713:London Overground
663:Blackpool Tramway
633:
632:
625:
421:
420:
413:
339:Chiltern Railways
291:
290:
283:
166:
165:
16:(Redirected from
2336:
2288:Northern Ireland
2276:Republika Srpska
2250:
1928:
1826:
1819:
1812:
1803:
1802:
1791:
1790:
1773:
1772:
1770:
1768:
1753:
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1727:
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1399:
1397:
1383:
1377:
1376:
1374:
1372:
1358:
1352:
1351:
1349:
1347:
1338:. Archived from
1328:
1322:
1321:
1319:
1317:
1298:
1292:
1291:
1289:
1287:
1273:
1267:
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1182:
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1157:
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1137:
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1133:
1131:
1122:. Archived from
1116:
1110:
1108:
1106:
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1089:
1083:
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1080:
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1053:
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978:
976:
962:
628:
621:
617:
614:
608:
577:
569:
543:National Express
535:Stagecoach Group
416:
409:
405:
402:
396:
365:
357:
286:
279:
275:
272:
266:
235:
227:
213:Northern Ireland
162:
159:
157:
155:
110:
108:
103:
73:Public transport
64:
57:
53:
21:
2344:
2343:
2339:
2338:
2337:
2335:
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2299:
2298:
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2292:
2257:
2254:
2248:
2115:North Macedonia
1926:
1856:
1833:
1830:
1786:
1785:
1782:
1777:
1776:
1766:
1764:
1763:. 14 March 2024
1755:
1754:
1750:
1740:
1738:
1729:
1728:
1724:
1714:
1712:
1711:. 14 March 2024
1703:
1702:
1698:
1688:
1686:
1677:
1676:
1672:
1662:
1660:
1659:. 15 March 2023
1651:
1650:
1646:
1636:
1634:
1625:
1624:
1620:
1610:
1608:
1599:
1598:
1594:
1584:
1582:
1581:. 21 April 2021
1573:
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1234:
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1214:
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1206:
1204:
1195:
1194:
1190:
1180:
1178:
1170:
1169:
1165:
1155:
1153:
1147:"National Rail"
1145:
1144:
1140:
1129:
1127:
1118:
1117:
1113:
1102:
1100:
1091:
1090:
1086:
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1009:
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2303:Categories
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2083:Luxembourg
2047:Kazakhstan
1897:Azerbaijan
1605:www.gov.uk
1346:24 October
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952:References
879:mobile app
850:Timetables
767:There are
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691:Merseyrail
635:See also:
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