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International healthcare accreditation

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healthcare. When it comes to who pays the bills for healthcare, it may be the government or it may be the individual (sometimes either by direct payment, and sometimes through employer-run schemes, insurance companies etc.), or a combination of both. However, healthcare can never be truly “free” – someone somewhere will always have to pay, and the payer will always want the best value for money possible. "Affordability" of healthcare can be the insurmountable hurdle for some people. Value for money is hence another factor in assessing the true quality of healthcare.
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are cared for after discharge from hospital, and the quality of the services provided for them. At the heart of these schemes is a list of standards which, ideally, serve to assess evaluate in a systematic and comprehensive way the standards of professional performance in a hospital. This includes not only hand-on patient care but also training and education of staff, credentials,
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information technology services (indeed, partial accreditation of this type should be publicly acknowledged as such by both the accreditation scheme and the hospital). The best accreditation schemes also assess academic and intellectual activity (such as teaching and research) within those hospitals that they survey (see later) and have a clear and declared interest in
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works to provide services to guide health professionals, providers, researchers, agencies, policy makers and consumers, to achieve excellence in healthcare delivery to all people, and to continuously improve the quality and safety of care. ISQua does not actually survey or accredit hospitals or clinics itself.
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in the USA, HIV, HTLV-1 etc.), and the social imponderables such as war, political change and natural disasters. Any of these factors may lead to a loss of public confidence in healthcare services, and a desire to seek out healthcare overseas. The environmental and political situation will constantly
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However, accreditation should ideally be independent of governmental control, and accreditation groups should assess hospitals “holistically”, and not just some isolated facet of the hospital’s activities or services such as the laboratories, pharmacy services, infection control, financial health or
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The above list is not exhaustive, but it represents a good start. Also, the intending medical tourist should check whether or not a hospital is wholly accredited by an international accreditation group, or if it is only partly accredited (e.g. for infection control), the latter being less inclined
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International standardization groups also exist, but it must be pointed out that the mere achieving of set standards is not the only factor involved in quality accreditation - there is also the significant matter of the incorporating into participating hospitals systems of self-examination, problem
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In countries such as the United Kingdom, the United States, Australia, New Zealand and Canada, sophisticated accreditation groups have grown up to survey hospitals (and, in some cases, healthcare in the community). Furthermore, other accreditation groups have been set up with openly declared remits
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How does an individual contemplating becoming a medical tourist ensure that the overseas healthcare they are planning to access is as safe as possible and is of adequate quality? For sure, it is not simply a matter of looking at hospital buildings and at mattresses, and it is certainly not just an
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Accreditation systems are structured so as to provide objective measures for the external evaluation of quality and quality management. Accreditation schemes should ideally focus primarily on the patient and their pathway through the healthcare system – this includes how they access care, how they
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If a hospital or clinic simply wishes to improve its services to patients wherever those patients come from (locally or from further afield), or wishes to attract medical tourists, how do they choose whom to go to when contemplating accessing external peer review by an accreditation group such as
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The International Society for Quality in Health Care (ISQua) is an umbrella organisation for such organisations providing international healthcare accreditation. Its offices are based in the Republic of Ireland. ISQua is a small non-profit limited company with members in over 70 countries. ISQua
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activity, ethical standards etc. The standards can also be used internally by hospitals to develop and improve their quality standards and quality management. Some international accreditation schemes believe that the standards applied should be fixed and are non-negotiable, while others operate a
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Other fields of accreditation pertain to general medical practices ("GP" or Family Medicine) is some westernized countries. GP accreditation services, such as the Royal College of General Practitioners (RGCP) in the United Kingdom, and Australian General Practice Accreditation Limited (AGPAL) in
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For example, some countries, such as the USA, perform very poorly when it comes to providing anything close to universal access to healthcare of adequate quality to the population living within their own borders. Others, such as the United Kingdom and Australia, have created state-funded systems
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Other countries have looked towards accessing the services of the major international healthcare accreditation groups based in other countries to assess their healthcare services. There are many reasons for this, including cost, a desire to improve healthcare quality for one’s own citizens (good
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The United States is a notable exception among developed Western countries in regard to its availability and affordability of healthcare. In 2007, 45.7 million US citizens (i.e. 15.3% of the national population) had no health insurance whatsoever Despite this, in 2007 the USA spent nearly $ 2.3
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In some parts of the world, accessing healthcare can be very expensive, even prohibitively so. While some countries have elected to provide comprehensive healthcare services for all of their populations, others appear to be satisfied with leaving portions of their population without access to
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As governments and the general public have increasingly come to demand more and more openness about health care and its delivery, including and especially hospital quality and safety and the clinical performance of doctors, and these accreditation systems have generally adapted to fulfill this
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In the USA in the early 20th century, there was concern over how to best create an appropriate environment in which clinicians could work. Standards to improve the control of the hospital environment were thus generated, and these subsequently grew into accreditation schemes with the remit to
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is key issue in international healthcare accreditation. It is becoming increasingly important as millions of (especially) Europeans and Americans seek healthcare overseas outside of their own countries for a variety of reasons, including and especially affordability. It represents a growing
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trillion on healthcare, roughly 16% of the country's gross domestic product, and more than twice as much per capita as the OECD average. Some US citizens unable to access adequate healthcare within the country are seeking healthcare internationally. This phenomenon is often referred to as
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issue of looking only at the prices charged. While architecturally pleasing rooms and easier access to satellite television and the internet may improve personal comfort, and a bargain basement price may help the wallet, what is often more important may include such issues as:
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The different accreditation schemes vary in approach, quality, size, intent, sourcing of surveyors and the skill of their marketing. They also vary in terms of how much they charge hospitals and healthcare institutions for their services. They all have web sites.
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In response to this marketing opportunity, some national accreditation groups have expanded internationally, and gone on to survey and accredit hospitals outside of their own national borders, providing "international healthcare accreditation".
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facilitate and improve organisational development. Part of the process is not only about assessing quality, but also about promoting and improving quality. Similar accreditation schemes were soon developed elsewhere in the world.
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No single international accreditation scheme enjoys exclusive rights to be seen as an overall worldwide-relevant scheme. Some hospitals seek multiple accreditations to increase their credibility in different parts of the world.
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evidence of a robust, just and fair system to deal with complaints made by patients when things go wrong, as they inevitably will from time to time, and where appropriate to compensate the injured party in a fair and reasonable
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How does the person in the street access this type of quality information? This can be very difficult. Accreditation schemes well-recognised as providing services in the international healthcare accreditation field include:
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those listed above. No one healthcare system has a monopoly of excellence and no one provider country or scheme can claim to be the total arbiter of quality. The same is true of healthcare accreditation schemes.
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This process of accreditation has been made increasingly complicated by the fact that in many parts of the world, people are choosing to cross international borders to access healthcare, a phenomenon known as
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This occurs in most parts of the developed world— a setting in which people continue to express increasingly high expectations for the quality of care. This trend is especially strong in nations where
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Australia provide accreditation services for these practices. The cost of such accreditation varies enormously and precise data are scarce; in the case of the Joint Commission International,
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is at the basis of all high-quality healthcare), or a desire to market one’s healthcare services to “medical tourists”. Some hospitals pursue international healthcare accreditation as a
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the hospital may be located in a country where the environment and climate may bring a patient into contact with infectious and/or tropical diseases that are unfamiliar to them
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the quality of the clinical staff, including their background educational attainment and training, and evidence of continuing professional development by those staff
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that is provided internally. Taking the USA as an example, numerous groups provide accreditation for internal healthcare organizations, including the AAAHC
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the quality and ethical standards of the management and their personal and collective commitment to caring for patients and the wider community
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Other new challenges include new medical developments which are not universally accessible, the emergence of the so-called “superbugs” (e.g.
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Different holistic accreditation schemes are sourced out of different parts of the world, for example in hospitals there is (see map):
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the clinical staff’s ethical standards and their personal and collective commitment to caring for patients and the wider community
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is about improving how care is delivered to patients and the quality of the care they receive. Accreditation has been defined as
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to look after just one particular area of healthcare, such as laboratory medicine or psychiatric services or sexual health.
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blog sites reflects the increasing importance of international healthcare and hospital accreditation to this industry
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system of negotiation over standards - however, whatever approach is taken the every aspect of the process should be
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Hinchcliff, R; Greenfield, D; Moldovan, M; Westbrook, J.I; Pawsey, M; Mumford, V; Braithwaite, J (4 October 2012).
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multibillion-euro/dollar/pound business of increasing importance to the economies of many countries, such as
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the healthcare providing establishment’s commitment to self-improvement, and to learn positively from errors
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solving and self-improvement, and hence there is more to accreditation than following some sort of overall "
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Locations of geographical bases of four of the world's leading international hospital accreditation schemes
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ACSA International out of Spain: partnership with IBES - Brazilian Healthcare Excellence Institute.
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ramifications. In any part of the world healthcare services can be provided either by the
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to the economy of developing countries is increasingly the subject of academic study.
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vary throughout the world, and this will need to be factored into the equations.
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which provide everything without the assistance of the private sector.
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Due to the near-universal desire for safe, effective, and high quality
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Australian Council on Health Care Standards International in Australia
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Sherman, Arloc; Greenstein, Robert; Parrott, Sharon (2005-04-02).
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List of international healthcare accreditation organizations
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List of international healthcare accreditation organizations
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the infection control track record of the hospital or clinic
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the standards of governance in the hospital or clinic
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treatment, gender re-assignment surgery, face lifts)
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Accreditation Association for Ambulatory Health Care
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Joint Commission International (JCI) out of the USA
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the clinical track record of the hospital or clinic
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International healthcare accreditation organisation
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