878:(Arbeiten unter Dauerdruck), which had been made with the support of undercover journalist Günter Wallraff. The documentary led to renewed criticism on the labour conditions at Zalando. Journalist Caro Lobig worked undercover for three months as an order picker in the logistical center at Erfurt. During an eight-hour shift she had to walk up to 27 kilometres (17 mi). After five weeks she started to suffer from circulation problems. According to an anonymous employee working at the ambulance service, there is hardly a day when they are not called to the logistics center. According to a labour judge interviewed by RTL, Zalando violates German Labour law because of its rules on breaks, by prohibiting its employees from sitting down and by imposing airport-security-type measures on its employees. Through its tight control over its employees, Zalando would also be in violation of privacy rules. RTL requested Zalando to give comments to the allegations but Zalando refused. Instead, Zalando filed a complaint against Lobig for revealing corporate secrets. Lobig in turn filed a complaint against the company regarding her severance pay.
534:
871:
200 km per day from nearby Poland, are not allowed to sit down during their working day. It was further shown that employees were subject to continuous scrutiny, work space was extremely confined, and for several hundreds of employees there was only one filthy toilet container. The ZDF also criticized the hourly wage of €7,01, which was nonetheless in conformity with the minimum hourly wages for agency workers in
Germany. Following the ZDF report, it was revealed that Zalando had also received a 22,5 million euro subsidy from the government of Thüringen to build new headquarters. According to a ZDF reporter who went undercover, around 40 employees are being paid by the taxpayer between seven and nine days every month in the framework of apprenticeship programs, while one-third of the employees are agency workers. Following the report, Zalando announced that it would scrutinize its service providers more strictly.
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in
Germany filed a suit claiming that Zalando misled consumers on the availability of certain products suggesting that they needed to act fast to buy them. Zalando said that they had already changed their marketing practices, taking the centre's concerns into account. They claimed that they no longer
388:
Zalando is active in a variety of business fields – from multi-brand online shopping (including their own brands), the shopping club Lounge by
Zalando, outlets in 12 German cities, as well as logistics and marketing offers for retailers. In 2022, Zalando generated revenue of 10.3 billion Euro, with
596:
Zalando was accumulating losses ever since it was founded until it started making a profit in 2014. The most important cost factors for
Zalando are fulfilment and marketing costs, both taking up 50% of total revenues alone without the costs of sales included, with marketing costs as high as 25% in
562:
In 2015, Zalando acquired a 20% stake in
Cheltenham-based software company Anatwine, headed by a former e-commerce director of SuperGroup, for a seven-figure sum. Anatwine's software – which helps online fashion retailers and brands integrate their processes, systems, and stock files – will enable
495:
front for 2023, the company is one year ahead of its schedule to reduce Scope 1 and Scope 2 emissions by 80% by 2025, reaching 78%. The target to reduce emissions from private-label products by 40% by the same deadline is also already exceeded, with reductions of 43% already achieved in 2023. Work
862:
in subsidies from regional development programs. Zalando also requested subsidies for 2013. The
Deutsche Mittelstandsnachrichten reported that the Samwer brothers’ business model is predicated on using foreign capital and cheap labour to quickly build up a company, selling it as fast as possible.
415:
In 2010, the company launched in the
Netherlands and France and added apparel to its portfolio. In 2011, it opened online retail sites in the UK, Italy, and Switzerland. In the following year, Zalando expanded to Sweden, Denmark, Finland, Norway, Belgium, Spain, and Poland. In 2012, Zalando began
870:
broadcast a report on the packing and distribution centre operated for
Zalando by a provider near Berlin. The report showed the appalling working conditions at the company providing logistical services to Zalando. In the logistical center of Großbeeren certain staff, who often commute more than
529:
The company operates in the following countries: Germany, Austria, Kosovo, Switzerland, France, Belgium, the
Netherlands, Italy, Spain, Poland, Sweden, Denmark, Finland, Norway, Estonia, Slovenia, Ireland, Luxembourg, Czechia, Slovakia, Croatia, the United Kingdom, Lithuania, Latvia, Hungary and
512:
In March 2024, the company announced a share buyback of up to 100 million euros ($ 109 million) and the opening of its logistics platform (logistics network, software and related services) to work with other companies. Meanwhile, the platform may also work with other categories besides fashion.
423:, Zalando transitioned into a European digital platform. Emulating Chinese companies, Zalando set off into remaking itself into a digital shopping mall, allowing fashion houses and retailers to make sales via the Partner Program as well, often with limited input from Zalando.
597:
2010. Zalando managed to become profitable for the first time in 2014, which was due to cost management and sales in their additional markets. Almost 50% of sales revenues are generated in
Germany, Austria, and Switzerland which is defined as one geographic unit under "
500:(SBTs) related to emissions reductions. At the moment, 64% meet this request (72% of the target has been achieved). 9,925 people have already participated in Zalando's educational programmes out of the planned 10,000. However, with the planned complete phase-out of
533:
558:
platform launched a TV ad in English, replicating the humorous format used in its German-language commercials. In it, a long-suffering husband bemoans his wife's addiction to buying shoes and warns other men about the dangers of introducing women to Zalando.
574:"For us, the launch of our platform in the three countries is a major step toward being the starting point for Fashion in Europe and opening up the Zalando universe to even more customers", Lisa Miczaika, Zalando's vice president for Central Europe said.
449:" was acquired by Zalando, with the intention to open the globally important event to a broader audience as a "fashion festival". The first edition of "Bread & Butter by Zalando" took place in 2016, hosting 20,000 visitors at
384:
is a publicly traded German online retailer of shoes, fashion and beauty active across Europe. The company was founded in 2008 by David Schneider and Robert Gentz and has more than 51 million active users in 25 European markets.
504:
packaging by 2023, the average amount of single-use plastic packaging per product is 7.4 grams. Also, the life of only 6.3 million products (12% of the planned) has been extended so far, and the share of sustainable (made from
1443:
882:
362:
Zalando Lounge GmbH, Zalando Payments GmbH, Zalando Marketing Services GmbH, Zalando Stores GmbH & Co. KG, Zalando Studios Berlin GmbH & Co. KG, Tradebyte Software GmbH, Anatwine Limited, Fision
484:
In November 2022, Zalando discontinued its standalone resale app, Zircle. The pre-owned category on its platform will continue to allow customers to sell and buy second-hand fashion from each other.
563:
current and future clothing and accessory brand clients to use Anatwine's technology to sell their merchandise through Zalando. Zalando is expected to speedily widen Anatwine's range of brands.
604:
In 2021, the company was said to be targeting a gross merchandise volume (GMV) of over €30bn by 2025, and in the long term wants to take more than 10% of the €450bn European fashion market.
475:
In December 2020, co-CEO Rubin Ritter announced that he would be stepping down next year, two years before the end of his contract, to allow his wife to pursue her professional ambitions.
1985:
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In June 2021, the company announced that it would give all of its 14,500 workers an extra 5 days off work in August, in recognition of their work throughout the coronavirus pandemic.
1908:
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On 2 June 2021, Zalando launched its new online platform in Slovenia, Lithuania, and Slovakia. The company was said to be targeting a bigger stake in the European fashion market.
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In March 2017, Zalando acquired Kickz, a German company, for an unknown sum. At the time, Kickz owned 15 shops across Germany, all specializing in basketball footwear.
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In 2018, Zalando launched Beauty in Germany, Poland, and Austria and opened a beauty concept store in Berlin offering a regularly changing range of beauty products.
858:
The German newspaper Bild reported on statements of the German Federal Economic Ministry indicating that from 2007 to 2012 Zalando received around 3.3 million
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In 2011, Zalando launched Zalando.co.uk, thereby offering its retail services to UK customers. Deliveries were operated by YODEL. In the same year, the
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In June 2018, Zalando expanded its operations to Ireland and Czechia. The markets are served over the existing logistic sites of Zalando.
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412:, Zalando initially specialized in the sale of footwear. The name of the company was derived from the Spanish word for shoes (zapatos).
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Zalando was founded in 2008 by Robert Gentz and David Schneider in Berlin with investment capital from the three
1075:
509:, organic and natural fabrics) products in the assortment has so far reached only 10.5% of the 25% planned.
446:
1022:
453:. Zalando announced the discontinuation of "Bread & Butter" due to a shift in strategy two years later.
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with 31 members was elected for the first time in history, with its first meeting on 11 November 2020.
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informed consumers that there were "three items available" when more than three were available.
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In September 2021, the DAX was expanded to 40 companies, with Zalando becoming part of the DAX.
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Zalando expanded to Croatia, Estonia, and Latvia in 2021, and to Hungary and Romania in 2022.
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In February 2018, Zalando expanded its collaboration with physical retailers in Germany.
1577:"Online fashion retailer Zalando launches platforms in Slovenia, Slovakia and Lithuania"
1152:"Another Day, Another Cara Delevingne Campaign! Model Fronts Topshop's Zalando Campaign"
398:
1941:"Zalando sur la sellette à cause des conditions de travail dans son plus gros entrepôt"
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The key trends for Zalando are (as at the financial year ending December 31):
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Bloomberg Businessweek; 3 May 2012, Issue 4269, p74-80, 6p, 5 Color Photographs
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580:
469:
450:
401:. Gentz, Schneider and Oliver Samwer met each other through their studies at
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1990:
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Since 2013, following examples of tech companies from the East, especially
1966:
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1926:"ZDF-Zoom: Im Zalando-Lager ist den Arbeitern Sitzen verboten - Golem.de"
1474:"Zalando bets on Gen Z and logistic services as it sees return to growth"
1103:"In Shadow of Amazon, European Challenger Looks to China for Inspiration"
322:
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2146:
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555:
357:
219:
102:
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37:
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2015:"German private-sector watchdog accuses Zalando of false advertising"
1374:"Zalando co-CEO Rubin Ritter quits so his wife can pursue her career"
541:(a village in central Poland), every day transporting employees from
438:
and began selling merchandise online. Advertisements featuring model
286:
28:
2171:
2156:
1444:"Zalando Details ESG Hits and Misses in 2023 Sustainability Report"
1400:"Zalando to give staff a 'collective break' with an extra week off"
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Multinational e-commerce company specializing in shoes and fashion
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1726:"Online Modehandel Zalando: Zalando macht sich fit für die Börse"
1603:"Expanding to the new Central and Eastern Europe Zalando markets"
1552:
1504:"Zalando SE (ZAL.DE) Company Profile & Facts - Yahoo Finance"
435:
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1124:"Zalando to Raise Up to $ 815 Million in German E-Commerce IPO"
409:
138:
1345:"Zalando-Mitarbeiter haben erstmals Gesamtbetriebsrat gewählt"
1217:"Zalando buys streetwear retailer Kickz, outlook dents shares"
496:
with partners is also progressing well: by 2025, 90% must set
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operating outside of Germany offering deliveries to Austria.
236:
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1754:"Zalando erzielt Jahresgewinn nach starkem vierten Quartal"
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1983:
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1426:"Zalando discontinues Zircle secondhand fashion platform"
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Countries in which Zalando operates as of December 2022
430:. Since 22 June 2015, Zalando has been included in the
372:
1267:"Zalando expands collaboration with German retailers"
1986:"Zalando geht juristisch gegen RTL-Journalistin vor"
442:
were broadcast in Germany, Switzerland, and France.
1173:
Zalando kauft Berliner Modemesse Bread & Butter
566:
1717:
1663:"Für Umsatzrekord zahlt Zalando einen hohen Preis"
1571:
1569:
1567:
1242:"Zalando profits fall as it launches beauty offer"
1529:"Anatwine | Successes Since Pairing With Zalando"
1293:"Zalando to Launch in Ireland and Czech Republic"
2383:Companies listed on the Frankfurt Stock Exchange
2329:
883:Centre for Protection against Unfair Competition
1637:"Zalando Fundamentalanalyse | KGV | Kennzahlen"
1564:
1906:Nach heftiger Kritik: Zalando-Partner reagiert
434:. In 2015, Zalando started collaborating with
2084:
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874:In April 2014, RTL broadcast the documentary
1984:Lukas Bay, Martin Dowideit (15 April 2014).
1878:
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1834:
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1708:
1690:"Zalando macht Miese trotz Umsatzexplosion"
537:Employee coach of the Zalando warehouse in
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2012:
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1967:"Startseite - Zalando Corporate Website"
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403:WHU – Otto Beisheim School of Management
172:David Schröder (Chief Operating Officer)
170:Sandra Dembeck (Chief Financial Officer)
2064:List of fashion brands owned by Zalando
2006:
1938:
1918:
1798:"ZALANDO CONTINUES ON HIGH GROWTH PATH"
1776:"ZALANDO CONTINUES ON HIGH GROWTH PATH"
1423:
1397:
1324:. EWC DATABASE (European Works Council)
1191:"Bread & Butter cancelled for 2019"
2330:
1939:digital, La revue du (22 April 2014).
1424:Russell, Michelle (25 November 2022).
1342:
1188:
1150:Saramowicz, Caroline (14 April 2015).
445:In June 2015, the fashion trade fair "
2072:
1886:"ANNUAL REPORT 2020 Key Figures 2020"
1864:"ANNUAL REPORT 2019 Key Figures 2019"
1842:"ANNUAL REPORT 2018 Key Figures 2018"
1122:Ricadela, Aaron (18 September 2014).
1100:
876:Unrelenting pressure in the workplace
2358:Retail companies established in 2008
2353:German companies established in 2008
2348:Online clothing retailers of Germany
1078:[How Zalando got its name].
1073:
2013:Thomasson, Emma (5 November 2015).
1820:"ZALANDO ADVANCES ON GROWTH COURSE"
591:
426:In 2014, Zalando was listed on the
168:Astrid Arndt (Chief People Officer)
13:
1343:Kaleta, Philip (30 October 2020).
1189:Whelan, Grace (28 November 2018).
14:
2394:
2036:
1372:Sherisse Pham (7 December 2020).
1076:"Wie Zalando zu seinem Namen kam"
549:
2100:
2041:
1215:Thomasson, Emma (1 March 2017).
1101:Scott, Mark (16 December 2016).
1074:Wolf, Markus (4 February 2019).
866:In July 2012, German TV channel
853:
567:Central and Eastern Europe (CEE)
329:Generation Investment Management
260:
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27:
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1724:Jonas Rest (16 February 2014).
1688:Max Wilken (20 February 2012).
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1450:. 22 March 2024. Archived from
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921:"Zalando key facts and figures"
408:Inspired by US online retailer
2373:Companies formerly in the MDAX
1915:, FashionUnited 2 August 2012.
1398:Darmody, Jenny (4 June 2021).
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1:
2368:Software companies of Germany
1866:(in German). 28 February 2020
1844:(in German). 28 February 2018
1756:(in German). 11 February 2015
1669:(in German). 15 February 2013
906:
130:Robert Gentz, David Schneider
1714:Zalado's year report of 2013
1002:"Zalando Annual Report 2022"
981:"Zalando Annual Report 2022"
960:"Zalando Annual Report 2022"
939:"Zalando Annual Report 2022"
7:
889:
340:Other shareholders (41.07%)
114:; 15 years ago
10:
2399:
2378:Companies in the DAX index
1318:"Zalando SE Works Council"
392:
389:roughly 16,000 employees.
2343:Shoe companies of Germany
2338:Companies based in Berlin
2117:
1822:(in German). 1 March 2018
1800:(in German). 1 March 2016
1778:(in German). 1 March 2016
1607:partnerportal.zalando.com
1297:Zalando Corporate Website
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1626:Year report Zalando 2012
1561:Retrieved on 22 May 2015
428:Frankfurt Stock Exchange
311:Allianz Global Investors
275:Baillie Gifford & Co
166:David Schneider (Co-CEO)
1023:"Shareholder Structure"
584:IT centre Lake Phoenix
881:In November 2015, the
619:Net profit/loss (€ m)
588:
546:
526:
42:Headquarters in Berlin
2227:Infineon Technologies
2050:at Wikimedia Commons
1052:corporate.zalando.com
1048:"Zalando at a glance"
1027:corporate.zalando.com
1009:corporate.zalando.com
988:corporate.zalando.com
967:corporate.zalando.com
946:corporate.zalando.com
925:corporate.zalando.com
583:
536:
524:
517:Geographical presence
498:science-based targets
264:€2.199 billion (2022)
247:€7.626 billion (2022)
164:Robert Gentz (Co-CEO)
2297:Siemens Healthineers
2217:Heidelberg Materials
281:Anders Holch Povlsen
230:€16.8 million (2022)
213:€81.0 million (2022)
196:€10.3 billion (2022)
1945:La Revue du Digital
1911:7 July 2015 at the
1581:www.intellinews.com
1557:27 May 2015 at the
1154:. graziadaily.co.uk
543:Tomaszów Mazowiecki
493:sustainable fashion
468:In October 2020, a
348:Number of employees
23:
1273:. 16 February 2018
1108:The New York Times
589:
547:
527:
502:single-use plastic
447:Bread & Butter
305:The Vanguard Group
87:DE000ZAL1111
21:
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2046:Media related to
1667:Die Welt (Online)
1508:finance.yahoo.com
851:
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112:October 2008
53:Societas Europaea
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2242:MTU Aero Engines
2192:Deutsche Telekom
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2057:Official website
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1484:on 29 March 2024
1480:. Archived from
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1454:on 22 March 2024
1448:Sourcing Journal
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1580:
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1533:anatwine.com
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1507:
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1482:the original
1477:
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1452:the original
1447:
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1321:
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1271:RetailDetail
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451:Arena Berlin
444:
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418:
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387:
381:
380:
358:Subsidiaries
254:Total equity
237:Total assets
135:Headquarters
51:
48:Company type
15:
2272:Rheinmetall
2167:Continental
2162:Commerzbank
1998:14 February
1994:(in German)
1951:10 November
1947:(in French)
1760:17 February
1738:14 February
1734:(in German)
1696:(in German)
1647:30 November
1643:(in German)
1538:26 November
1383:13 December
1353:(in German)
1246:Retail Week
1226:10 November
1082:(in German)
373:zalando.com
323:AKO Capital
150:Area served
2332:Categories
2307:Volkswagen
2257:Porsche SE
2252:Porsche AG
2147:Beiersdorf
2024:5 November
1700:21 October
1673:21 October
1357:2 November
1328:2 November
1251:2 November
1200:3 November
1175:(German),
1158:3 November
1086:18 October
907:References
896:E-commerce
624:employees
556:E-commerce
382:Zalando SE
220:Net income
160:Key people
103:E-commerce
22:Zalando SE
2282:Sartorius
2247:Munich Re
2207:Fresenius
2197:DHL Group
1870:28 August
1694:Fabeau.de
1641:boerse.de
1430:JustStyle
1129:Bloomberg
622:Number of
530:Romania.
287:Blackrock
62:Traded as
2172:Covestro
2157:Brenntag
1909:Archived
1555:Archived
1488:29 March
1458:29 March
1322:ewcdb.eu
1135:29 April
890:See also
627:Sources
586:Dortmund
507:recycled
299:Founders
283:(10.09%)
277:(11.20%)
178:Services
99:Industry
2317:Zalando
2312:Vonovia
2302:Symrise
2287:Siemens
2132:Allianz
2111:Germany
2048:Zalando
2019:Reuters
1848:1 March
1826:2 March
1804:2 March
1782:2 March
1612:13 June
1587:11 June
1478:Reuters
1409:11 June
1302:29 July
1221:Reuters
1195:Drapers
1032:25 July
845:15,793
829:16,999
813:17,043
797:14,194
781:13,763
765:15,619
749:15,091
733:11,998
539:Głuchów
487:On the
436:Topshop
393:History
368:Website
337:(1.32%)
331:(2.67%)
325:(3.15%)
319:(4.87%)
313:(4.95%)
307:(4.99%)
301:(5.13%)
295:(5.22%)
289:(5.35%)
188:Revenue
143:Germany
127:Founder
119:2008-10
117: (
109:Founded
70::
2262:Qiagen
2222:Henkel
2127:Airbus
2122:Adidas
1891:7 July
1277:21 May
717:9,987
701:7,588
410:Zappos
269:Owners
154:Europe
139:Berlin
2237:Merck
2142:Bayer
1513:2 May
1005:(PDF)
984:(PDF)
963:(PDF)
942:(PDF)
839:10.1
836:2023
823:10.3
820:2022
807:10.3
804:2021
788:2020
772:2019
756:2018
740:2017
724:2016
708:2015
692:2014
683:−120
677:2013
662:2012
650:0.51
647:2011
635:0.15
632:2010
421:China
2202:E.ON
2137:BASF
2026:2015
2000:2015
1953:2020
1893:2021
1872:2020
1850:2019
1828:2018
1806:2017
1784:2016
1762:2015
1740:2015
1702:2013
1675:2013
1649:2023
1614:2022
1589:2021
1540:2017
1515:2023
1490:2024
1460:2024
1411:2021
1385:2020
1359:2020
1330:2020
1304:2018
1279:2018
1253:2017
1228:2020
1202:2020
1160:2019
1137:2024
1088:2021
1034:2023
860:euro
810:235
794:421
791:7.9
778:225
775:6.4
762:173
759:5.3
746:215
743:4.4
730:216
727:3.6
714:107
711:2.9
695:2.2
680:1.8
668:−90
665:1.1
653:−60
638:−20
613:Year
599:DACH
491:and
432:MDAX
83:ISIN
2277:SAP
2267:RWE
2152:BMW
2107:DAX
1378:CNN
868:ZDF
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