440:. In Ontario, Direct Energy previously rented water heaters to around 600,000 residential homeowners; this division was sold off in 2014 and subsequently rebranded as Enercare. Through its services division, Direct Energy installs and services heating, ventilating and air conditioning equipment. It also can perform energy retrofits and other energy management projects at larger facilities. Direct Energy’s Home and Business Services division employs over 1,400 technicians providing residential customers with heating, ventilation and air conditioner (HVAC), plumbing, home improvements, water heater and electrical appliance services.
519:
from purposefully or accidentally misleading citizens about energy plans. The company was fined over $ 5,000 in penalties for the damages caused by the negligence. The
Ontario government has since passed a bill that would require energy retailers to follow up on each contract sold to ensure the customer had willingly made the purchase which should allow energy companies to ensure that customers were not swayed by unethical sales pitches.
274:. In August 2014, Direct Energy increased their ability to provide services that increase the efficiency of the American and Canadian home when it announced its partnership with SmartThings. A SmartThing's Hub allows the user to connect with a smart device, secure the home with sensors, and control certain electrical devices.
496:
Former CEO Chris Weston has given several speeches stating the need for deregulation of the energy market and the need for consumers to pay the actual price for energy rather than what he considers its current artificially low position. Weston spoke at KEMA’s 21st
Executive Forum on the benefits of a
244:
The company’s new strategy calls for increased investment in North
America, specifically to grow its upstream asset cover to 35-40%; it also plans to grow its downstream businesses in its core markets of Texas, US North East and Canada. Chris Weston became President & CEO of Direct Energy on July
518:
May 2009 - Some Direct Energy sales people failed to make it clear to customers that they were signing up for unregulated energy rates. In order to prevent this issue from continuing, Direct Energy worked with the
Service Alberta to train staff and implement practices that would prevent sales people
514:
in 2003 after investigators discovered 25 of their sales agents were forging contracts to trap
Ontario and US citizens into long-term energy contracts. After the forgeries committed by sales employees were discovered, Direct Energy president Paul Massara reported that "action deal with these issues
218:
In 2010, Direct Energy acquired
Clockwork Home Services making Direct Energy the largest energy and home services retailer in North America. Clockwork has three brands: One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing and Mister Sparky, which specialize in plumbing, electrical and
469:
Direct Energy encourages volunteerism within their organization through internal company policies, award programs, and grants. Direct Energy encourages their employees to take their first step into community involvement by offering one paid volunteer day a year. Interested employees can choose a
478:
The
Volunteer Citizen of the Year award program allows citizens to nominate individuals or organizations who have through volunteer work made their community better. The winner can choose a charity to receive $ 5000. Last year, the award went to Paul Garrett for his efforts towards cleaning his
487:
The Reduce Your Use For Good grant program was created to help organizations increase the energy efficiency of their program or products. In the past the grant has allowed various organization to increase efficiency. In the past the grant was awarded to a
Pittsburgh community food bank, Medina
543:
March 2014 - An
Alberta judge has certified a class action lawsuit against Direct Energy alleging the company violated the Criminal Code and Canada's Interest Act. The lawsuit alleges Direct Energy's late payment penalties were effectively charging customers a 91 percent interest rate on late
535:, and other water heater suppliers allegedly created contracts with high exit fees, long term contracts, and high buyout charges to make it difficult for customers to switch suppliers. The division of Direct Energy in question was subsequently sold and rebranded as Enercare.
435:
For residential customers and small business, Direct Energy offers fixed price electricity and gas plans, as an alternative to the local utility or in competition with the local competitive energy providers. In Texas, Direct Energy offers a pre-paid electricity plan,
443:
Direct Energy is a regulated gas and electricity provider in
Alberta, operating under the Direct Energy Regulated Services brand. It also offers deregulated service in the Province, operating as Direct Energy.
842:
1026:
1063:
912:
270:
to create a plan that would include a smart thermostat. The Nest smart thermostat will increase homeowners and renters ability to monitor the temperature of their homes for increased
479:
community and encouraging sustainable practices. Garret chose to give the donation to the Mechanicsburg Area School District's Trails and Trees Environmental Center.
615:
277:
In November 2015, the company acquired Israeli startup Panoramic Power, a manufacturer of circuit level wireless sensors that collect energy information, for $ 60M.
1114:
288:
entered an agreement under which NRG would acquire Direct Energy for $ 3.625 billion in an all-cash transaction. The merge was completed on January 5, 2021.
1195:
1190:
1235:
1161:
1037:
938:
Jaremko, Gordon. "Direct targets service firms: Gas marketer accelerates acquisition plans." The Edmonton Journal. 27 Aug. 2004, Edmonton ed.: F1
1071:
1225:
1093:
748:
1215:
553:
1132:
856:
1210:
226:, Bastrop Energy Center, Frontera Energy Center, Paris Energy Center, and Rockyview Energy Inc. Direct Energy has entered into long-term
723:
882:
1180:
1230:
1185:
773:
698:
558:
817:
974:
222:
Direct Energy acquired a number of upstream assets, including gas reserves and power generation facilities. These include:
17:
619:
1220:
1200:
796:
219:
air-conditioning and heating and services, all of which have earned the Diamond Certified Award for excellent service.
531:
began looking into whether water heater rental companies were engaging in anti-competitive practices. Direct Energy,
211:
Direct Energy was founded in Toronto in 1986, as a competitive energy retailer. In 2000, the company was acquired by
32:
497:
competitive energy market and the value it has to consumers. He has also authored opinion pieces on the subject.
61:
564:
659:
569:
633:
528:
223:
672:
843:"NRG Completes Direct Energy Acquisition Forming Leading Integrated Energy and Home Services Company"
429:
248:
Direct Energy announced in January 2012 that it will move its corporate headquarters from Toronto to
227:
587:
241:
wells in Alberta, most recently acquiring natural gas assets from Suncor Energy and Shell Canada.
28:
1000:
532:
57:
421:
297:
271:
151:
8:
1205:
784:
47:
685:
256:
location, where the company's residential energy and upstream business are now based.
949:
448:
263:
sold its energy services companies, Energetix and NYSEG Solutions, to Direct Energy.
137:
658:"One Hour Heating & Air Conditioning has passed all rating steps and has earned
461:
In Texas, additional brands of Direct Energy are First Choice Power, Bounce Energy.
401:
341:
785:"Direct Energy Partners with SmartThings to Bring Smart Home to Energy Customers"
511:
361:
253:
112:
774:"Nest Partners With Direct Energy to Offer Smart Home Utility Service Package"
1174:
458:
In West Texas, Direct Energy operates as WTU Retail Energy and WTU Business.
425:
353:
260:
196:
917:
452:
413:
333:
317:
384:. While not providing services to residential customers and businesses in
417:
325:
238:
671:"Benjamin Franklin Plumbing has passed all rating steps and has earned
345:
321:
281:
200:
124:
117:
601:
599:
597:
595:
975:"Direct Energy and PA Media Group seek Volunteer Citizen of the Year"
267:
231:
724:"Direct Energy Completes C$ 113.3M Acquisition of Rockyview Energy"
592:
405:
385:
381:
377:
365:
349:
329:
313:
309:
285:
212:
397:
393:
373:
369:
357:
252:
within the next 12 to 18 months. The headquarters will be in the
249:
188:
96:
84:
80:
1154:
588:
http://www.taleo.com/customers/media/pdf/CS_US-DirectEnergy.pdf
409:
192:
184:
215:, the UK-based parent of British energy retailer British Gas.
167:
883:"Direct Energy gives extra month to change water-tank policy"
488:
Creative Housing, and Animal Protectors of Allegheny Valley.
389:
337:
301:
100:
1094:"Customer accuses Direct Energy of misleading sales tactics"
699:"Direct Energy completes acquisition of Paris Energy Center"
857:"Direct Energy and NRG Collaborate on EV Charging Solution"
305:
27:
For the French international electric utility company, see
684:"Mister Sparky has passed all rating steps and has earned
1133:"Class action lawsuit filed over Direct Energy late fees"
1001:"Direct Energy Awards Community Food Bank $ 2,500 Grant"
388:, Direct Energy has established an Operations Center in
191:
in 1986 and now has more than four million customers in
296:
Direct Energy’s U.S. operations span 46 states and the
1027:"The Future of Retail Energy Markets in North America"
913:"Why Direct Energy is selling Ontario assets: Roseman"
237:
Direct Energy owns and operates approximately 4,600
470:charity or organization to lend their expertise.
1172:
906:
904:
544:payments. The class action is still in process.
515:and we've moved on a long way since that time."
245:1, 2009 following the retirement of Deryk King.
187:and energy services. The company was founded in
797:"Direct Energy Buys Panoramic Power for $ 60M"
749:"Direct Energy gains assets from Shell Canada"
1115:"Returning rented water heater can be tricky"
901:
510:May 2004 - Direct Energy was fined $ 157,500
392:. In Canada, Direct Energy has operations in
554:Deregulation of the Texas electricity market
266:In early 2014, Direct Energy partnered with
1196:Canadian subsidiaries of foreign companies
1191:American subsidiaries of foreign companies
818:"NRG Energy Inc. to Acquire Direct Energy"
447:In South Texas, Direct Energy operates as
1061:
950:"Creative solutions to handle food waste"
491:
291:
1236:Companies based in Harris County, Texas
910:
464:
14:
1173:
1055:
1226:Energy companies of the United States
559:Electric Reliability Council of Texas
1216:Energy companies established in 1986
948:Bain, Jennifter (January 14, 2011).
947:
941:
616:"Direct Energy Business LLC sources"
581:
230:for 813 MW of electricity from five
199:. Direct Energy is a subsidiary of
24:
1211:Electric power companies of Canada
1024:
911:Roseman, Ellen (August 12, 2014).
605:Direct Energy Business LLC sources
25:
1247:
1146:
1062:Robertson, Grant (May 16, 2004).
845:(Press release). 5 January 2021.
799:. greentechmedia.com. 2015-11-16
634:"British company busy Clockwork"
500:
183:is a North American retailer of
1167:Special Report on Direct Energy
1125:
1107:
1086:
1018:
993:
967:
932:
875:
849:
835:
810:
789:
778:
767:
741:
1181:1986 establishments in Ontario
716:
691:
678:
665:
652:
626:
608:
13:
1:
1231:2020 mergers and acquisitions
1186:2000 mergers and acquisitions
575:
565:Electricity policy of Ontario
523:Water Heater Rental Contracts
474:Volunteer Citizen of the Year
33:Direct Énergie (cycling team)
570:Universal Energy Corporation
31:. For the cycling team, see
7:
686:The Diamond Certified Award
673:The Diamond Certified Award
660:The Diamond Certified Award
547:
527:In November 2012, Canada's
224:Quintana Minerals Resources
10:
1252:
1221:Energy companies of Canada
1201:Companies based in Houston
638:Gulf Coast Business Review
206:
26:
1034:KEMA 21st Executive Forum
430:Newfoundland and Labrador
228:power purchase agreements
162:
123:
111:
91:
67:
53:
43:
1064:"Hit by the sales pitch"
728:Natural Gas Intelligence
506:Sales employee oversight
483:Reduce Your Use For Good
148:Home Warranty of America
703:POWERGRID International
1096:. CBC News. 2015-05-04
142:Direct Energy Business
533:Reliance Home Comfort
492:Deregulation position
292:Products and services
822:www.businesswire.com
622:on October 12, 2009.
465:Community investment
422:Prince Edward Island
298:District of Columbia
29:Total Direct Énergie
18:West Texas Utilities
1043:on December 2, 2012
981:. February 10, 2014
863:. November 20, 2010
48:Limited partnership
40:
1074:on August 26, 2014
753:The Globe and Mail
529:Competition Bureau
145:First Choice Power
58:Electricity retail
38:
449:CPL Retail Energy
272:energy efficiency
178:
177:
152:WTU Retail Energy
138:CPL Retail Energy
16:(Redirected from
1243:
1158:
1157:
1155:Official website
1141:
1140:
1129:
1123:
1122:
1121:. November 2012.
1119:The Toronto Star
1111:
1105:
1104:
1102:
1101:
1090:
1084:
1083:
1081:
1079:
1070:. Archived from
1059:
1053:
1052:
1050:
1048:
1042:
1036:. Archived from
1031:
1022:
1016:
1015:
1013:
1012:
997:
991:
990:
988:
986:
971:
965:
964:
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954:The Toronto Star
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899:
898:
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894:
889:. March 14, 2012
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695:
689:
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676:
669:
663:
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650:
649:
647:
645:
630:
624:
623:
618:. Archived from
612:
606:
603:
590:
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402:British Columbia
181:Direct Energy LP
174:
171:
169:
78:
76:
62:gas distribution
41:
39:Direct Energy LP
37:
21:
1251:
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1162:The Direct Sell
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1025:Weston, Chris.
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861:SmartMeters.com
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815:
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795:
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768:
758:
756:
755:. April 2, 2011
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721:
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653:
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640:. June 10, 2010
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36:
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1165:Calgary Herald
1159:
1148:
1147:External links
1145:
1143:
1142:
1124:
1106:
1085:
1068:Calgary Herald
1054:
1017:
1007:. June 3, 2013
992:
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887:toronto.ctv.ca
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541:
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539:Late Penalties
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508:
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493:
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485:
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362:North Carolina
293:
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280:In July 2020,
254:Greenway Plaza
208:
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1139:. March 2014.
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501:Controversies
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426:New Brunswick
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261:Iberdrola USA
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197:United States
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170:.directenergy
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106:United States
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42:
34:
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1127:
1118:
1109:
1098:. Retrieved
1088:
1076:. Retrieved
1072:the original
1067:
1057:
1045:. Retrieved
1038:the original
1033:
1020:
1009:. Retrieved
1004:
995:
983:. Retrieved
978:
969:
957:. Retrieved
953:
943:
934:
922:. Retrieved
918:Toronto Star
916:
891:. Retrieved
886:
877:
865:. Retrieved
860:
851:
837:
826:. Retrieved
824:. 2020-07-24
821:
812:
801:. Retrieved
791:
780:
769:
757:. Retrieved
752:
743:
732:. Retrieved
730:. 2008-01-31
727:
718:
707:. Retrieved
705:. 2006-02-02
702:
693:
680:
667:
654:
642:. Retrieved
637:
628:
620:the original
610:
583:
542:
526:
517:
509:
495:
486:
477:
468:
460:
457:
453:CPL Business
446:
442:
437:
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414:Saskatchewan
334:Rhode Island
318:Pennsylvania
295:
279:
276:
265:
258:
247:
243:
236:
221:
217:
210:
180:
179:
125:Subsidiaries
92:Headquarters
44:Company type
1078:February 7,
438:Power-To-Go
418:Nova Scotia
326:Connecticut
239:natural gas
1206:NRG Energy
1175:Categories
1100:2016-01-06
1011:2014-09-22
828:2020-07-24
803:2016-01-06
734:2021-07-06
709:2021-07-06
576:References
346:New Jersey
322:California
300:including
282:NRG Energy
234:in Texas.
232:wind farms
201:NRG Energy
118:NRG Energy
1047:April 12,
959:April 12,
893:March 14,
867:April 12,
759:April 12,
644:April 12,
268:Nest Labs
259:In 2012,
1137:CBC News
1005:Centrica
979:Pen Live
548:See also
406:Manitoba
386:Oklahoma
382:Virginia
378:Oklahoma
366:Kentucky
350:Delaware
342:New York
330:Maryland
314:Illinois
310:Michigan
286:Centrica
213:Centrica
195:and the
87:, Canada
54:Industry
985:Aug 26,
924:May 23,
561:(ERCOT)
398:Alberta
394:Ontario
374:Alabama
370:Indiana
358:Florida
250:Houston
207:History
189:Toronto
163:Website
134:Airtron
97:Houston
85:Ontario
81:Toronto
73: (
68:Founded
428:, and
410:Quebec
193:Canada
185:energy
113:Parent
1041:(PDF)
1030:(PDF)
390:Tulsa
338:Maine
302:Texas
101:Texas
1080:2012
1049:2011
987:2014
961:2011
926:2024
895:2012
869:2011
761:2011
646:2011
451:and
380:and
306:Ohio
284:and
172:.com
75:1986
71:1986
512:CAD
168:www
79:in
1177::
1135:.
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1066:.
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1003:.
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952:.
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