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Pharmacy benefit management

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145:. Pharmacies and insurance companies are often prohibited by the PBM from discussing costs and reimbursements. This leads to lack of transparency. Therefore, states are often unaware of how much money they lose due to spread pricing, and the extent to which drug rebates are passed on to enrollees of Medicare plans. In response, states like Ohio, West Virginia, and Louisiana have taken action to regulate PBMs within their Medicaid programs. For instance, they have created new contracts that require all discounts and rebates to be reported to the states. In return, Medicaid pays PBMs a flat administrative fee. 168:"clawback". Consumers can choose to buy the drug in cash, but in their contracts with pharmacies, PBMs would forbid pharmacists from telling consumers about the possibility of buying their medication for a cheaper price without an insurance claim, unless consumers directly ask about it. Since 2017, six states have passed legislation making such "gag clauses" illegal. This has recently been followed by a federal bans on gag orders for private insurance effective Oct 2018, and for Medicare effective Jan 2020. 2044: 160:
several "tiers" of preference, with low tiers being assigned a higher copay to incentivize consumers to buy drugs on a preferred tier. Drugs which do not appear on the formulary at all mean consumers must pay the full list price. To get drugs listed on the formulary, manufacturers are usually required to pay the PBM a manufacturer's rebate, which lowers the net price of the drug, while keeping the list price the same.
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In 2007, when CVS acquired Caremark, the function of PBMs changed "from simply processing prescription transactions to managing the pharmacy benefit for health plans", negotiating "drug discounts with pharmaceutical manufacturers", and providing "drug utilization reviews and disease management". PBMs
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PBMs advise their clients on ways to "structure drug benefits" and offer complex selections at a variety of price rates from which clients choose. This happens by constructing a "formulary" or list of specific drugs that will be covered by the healthcare plan. The formulary is usually divided into
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of enrollees through their client health plans, enabling plan sponsors and individuals to obtain lower prices for their prescription drugs. PBMs negotiate price discounts from retail pharmacies, rebates from pharmaceutical manufacturers, and mail-service pharmacies which home-deliver prescriptions
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Pharmacy benefit management companies can make revenue in several ways. First, they collect administrative and service fees from the original insurance plan. They can also collect rebates from the manufacturer. Traditional PBMs do not disclose the negotiated net price of the prescription drugs,
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was the nation's second-largest PBM. Caremark Rx was subject to a class action lawsuit in Tennessee, which alleged that Caremark kept discounts from drug manufacturers instead of sharing them with member benefit plans, secretly negotiated rebates for drugs and kept the money, and provided plan
1634:"Public Inspection: Fraud and Abuse: Removal of Safe Harbor Protection for Rebates Involving Prescription Pharmaceuticals and Creation of New Safe Harbor Protection for Certain Point-of-Sale Reductions in Price on Prescription Pharmaceuticals and Certain Pharmacy Benefit Manager Service Fees" 167:
which is based on the public list price, and not the confidential net price. Around a quarter of the time, the cost of the insurance copayment on the list price is more than the entire price of the drug bought directly in cash. The PBM can then pocket the difference, in a practice known as a
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also created a formulary to encourage or even require "health plan participants to use preferred formulary products to treat their conditions". In 2012, Express Scripts and CVS Caremark transitioned from using tiered formularies, to those that excluded drugs from their formulary.
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As of 2013, in the United States, a majority of the large managed prescription drug benefit expenditures were conducted by about 60 PBMs. Few PBMs are independently owned and operated. PBM's operate inside of integrated healthcare systems (e.g.,
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allowing them to resell drugs at a public list price (also known as a sticker price) which is higher than the net price they negotiate with the manufacturer. This practice is known as "spread pricing". The industry argues that savings are
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On January 31, 2019, Health and Human Services released a proposed rule to remove Anti-kickback Statute, safe harbor protections for PBMs and other plan sponsors, that previously allowed PBMs to seek rebates from drug manufacturers.
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regarding the potential use of tactics that "can allow drugmakers to work around reimbursement restrictions" from Express Scripts and other insurers. These reviews resulted from investigations into "questionable practices" at
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As of 2022, Caremark Rx, Express Scripts, OptumRx, Humana, Prime Therapeutics, and MedImpact Healthcare Systems were the six largest public PBMs that control 95% of the market, while the top three control 80% of the market.
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for $ 29.1 billion and became "a powerhouse in managing prescription drug benefits". As of 2015, Express Scripts Holding Company was the largest pharmacy benefit management organization in the United States.
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PBMs may pose conflicts of interest, and that PBMs' health plan sponsors "face considerable obstacles in...determin compliance with PBM contracts including direct and indirect PBM compensation contract terms".
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said in April 2019 that they were as “clear a middleman rip-off as you are going to find”, because they make more money when they pick a higher priced drug over a lower priced drug.
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In 2004, litigation added to the uncertainty about PBM practices. In 2015, there were seven lawsuits against PBMs involving fraud, deception, or antitrust claims.
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stated regarding PBMs, "Everybody wins when list prices rise, except for the patient. It’s rather a startling and perverse system that has evolved over time."
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members with more expensive drugs when less expensive alternatives were available. CVS Caremark paid $ 20 million to three states over fraud allegations.
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copies of branded drugs from big pharmaceutical companies" from 1992 through 2002, they had "quietly moved" into marketing expensive brand name drugs.
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James Sheehan of the federal Justice Department, and their effectiveness in reducing prescription costs and saving clients money was questioned.
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The complex pricing structure of the formulary can have unexpected consequences. When filing an insurance claim, patients usually are charged an
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released an interim report on its 2-year investigation into pharmacy benefit managers, many of which it accuses of raising drug prices due to
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State legislatures have been using "transparency," "fiduciary," and "disclosure" provisions to improve the business practices of PBMs.
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Shepherd, Joanna (July 2013). "Is More Information Always Better? Mandatory Disclosure Regulations in the Prescription Drug Market".
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As of 2016, PBMs managed pharmacy benefits for 266 million Americans. In 2017, the largest PBMs had higher revenue than the largest
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study found negotiated prices at mail order pharmacy to be up to 83% higher than the negotiated prices at community pharmacies.
716: 992:"Prohibiting PBM "Gag Clauses" that Restrict Pharmacists from Disclosing Price Options Recent State Legislation 2017-2018" 91:
This consolidation and concentration has led to lawsuits and bipartisan criticism for unfair business practices. By 2024,
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released its first article in a series critiquing pharmacy benefit managers for artificially raising drug prices.
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In August 2002, the Wall Street Journal wrote that while PBMs had "steered doctors to cheaper drugs, especially
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By the late 1980s, PBMs had become a major force "as health care and prescription costs were escalating".
1060: 1037: 458: 875: 817:"The Prescription Drug Landscape, ExploredA look at retail pharmaceutical spending from 2012 to 2016" 113: 30: 188:, and many states Attorneys General argue pharmacy benefit managers unfairly raise prices on drugs. 1992: 1833: 407: 185: 101: 45:, and state government employee plans. PBMs operate inside of integrated healthcare systems (e.g., 1069: 1046: 1974: 861: 498:"Big pharmacies are dismantling the industry that keeps US drug costs even sort-of under control" 340: 299: 133: 377:
wrote that PBMs cause an inflation in drug costs, especially within the area of diabetes drugs.
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Schulman, Kevin A.; Richman, Barak D. (2018). "The Evolving Pharmaceutical Benefits Market".
364: 328: 2017: 1954: 1848: 1757: 411: 303: 154: 1561: 8: 1964: 1896: 1879: 1858: 1779: 1752: 698:"FTC report slams pharmacy 'middlemen' for seemingly driving up prices, limiting access" 1959: 1922: 1891: 721: 589: 266: 251: 211: 176: 92: 85: 58: 1406:"Exclusive: Beyond Valeant, U.S. payers scrutinize other drugmaker ties to pharmacies" 630: 2047: 2012: 1939: 1917: 1853: 1769: 1710: 1592: 1516:"The State of Competition in the Pharmacy Benefits Manager and Pharmacy Marketplaces" 1494: 1250: 1219: 903: 895: 791: 671: 581: 573: 531: 373: 235: 117: 46: 34: 840:"Bipartisan leaders of Senate panel call for federal probe of PBMs' pricing methods" 2007: 1982: 1944: 1821: 1809: 1805: 887: 745: 593: 565: 1521:. House Judiciary Subcommittee on Regulatory Reform, Commercial, and Antitrust Law 891: 1927: 1901: 1814: 1269: 448: 443: 258: 125: 73: 38: 1683:
Pharmacy benefit managers: The middlemen who decide what you pay for medications
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An Incomplete Prescription.President Trump’s Plan to Address High Drug Prices.
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was one of the earliest examples of a PBM which came from within a national
1800: 969:"To Lower Your Medicare Drug Costs, Ask Your Pharmacist For The Cash Price" 907: 717:"F.T.C. Slams Middlemen for High Drug Prices, Reversing Hands-off Approach" 585: 569: 250:), and as subsidiaries of managed care plans or insurance companies (e.g., 243: 218: 142: 77: 54: 132:, and state government employee plans. PBMs are designed to aggregate the 1747: 315: 289:
In October 2015 Express Scripts began reviewing pharmacy programs run by
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to handle price negotiations, insurance claims, and distribution of
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programs for commercial health plans, self-insured employer plans,
1353:"FTC Releases Interim Staff Report on Prescription Drug Middlemen" 1317:"Catamaran Shareholders Approve Acquisition by UnitedHealth Group" 1270:"2014 ERISA Advisory Council: PBM Compensation and Fee Disclosure" 1685: 1143: 741:"To lower prescription drug costs, states head to the courthouse" 415: 242:), as part of retail pharmacies, major chain drug stores (e.g., 81: 16:
Administration of prescription drug programs in the United States
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Pharmacy benefit management companies based in the United States
923:"Why Does Medicine Cost So Much? Here's How Drug Prices Are Set" 1017:"Trump signs bills aimed at increasing drug price transparency" 431: 331:
for about $ 12.8 billion to extend grow its PBM business.
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In the United States, health insurance providers often hire an
774:"Feds poised to sue pharmacy gatekeepers over high drug costs" 1111:"Big Pharmacy-Benefit Managers Increase Drug Costs, FTC Says" 1089:"Explainer: Why are US pharmacy benefit managers under fire?" 360: 1702: 1480: 997:. National Conference of State Legislatures. Archived from 427: 1293: 1489:. Upper Saddle River, New Jersey, USA: FT Press. p.  1220:"Pharmacy-Benefit Managers at Times Toil for Drug Firms" 864:
JAMA. 2018;319(23):2373–2374. doi:10.1001/jama.2018.7424
1608:"Do prescription drug middlemen help keep prices high?" 1659:"Pharmacy benefit managers face bipartisan criticism" 1476: 1474: 1380:"Express Scripts takes $ 14 billion bridge loan" 1425: 1423: 1399: 1397: 629:
Gibson, Kate (July 9, 2024). Lee, Anne Marie (ed.).
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United States Secretary of Health and Human Services
137:without consulting face-to-face with a pharmacist. 1482: 1471: 1371: 1194: 1139: 1137: 1135: 1133: 1131: 1061: 1038: 946:"Why a patient paid a $ 285 copay for a $ 40 drug" 549: 1420: 1394: 1217: 662:Robbins, Rebecca; Abelson, Reed (June 21, 2024). 2060: 1377: 1240: 715:Abelson, Reed; Robbins, Rebecca (July 8, 2024). 1449: 1429: 1177: 1173: 1171: 1128: 555: 334: 257:As of 2015, the three largest public PBMs were 1403: 1335:"Pharmacy-Benefit Managers – The Short Answer" 1014: 989: 943: 874:Riley, Trish; Lanford, Sarah (April 3, 2019). 714: 661: 68:, indicating their increasingly large role in 1718: 1457:"The Short Answer: Pharmacy-Benefit Managers" 1234: 57:), and as part of insurance companies (e.g., 1485:Reasonable Rx: Solving the Drug Price Crisis 1182:. Hartford, CT: Connecticut General Assembly 1168: 1144:Allison Dabbs Garrett; Robert Garis (2007). 873: 792:"Pharmaceutical Care Management Association" 354:Centers for Medicare & Medicaid Services 966: 920: 1725: 1711: 1086: 837: 454:Pharmaceutical Care Management Association 339:In 1998, PBMs were under investigation by 327:In March 2015 UnitedHealth Group acquired 171: 1459:. The Wall Street Journal. March 30, 2015 1200: 300:Valeant Pharmaceuticals International Inc 228: 130:Federal Employees Health Benefits Program 43:Federal Employees Health Benefits Program 1785:Separation of prescribing and dispensing 1211: 738: 196:In 1968, the first PBM was founded when 1585: 609: 524:"What is a 'Pharmacy Benefit Manager?'" 495: 281:In 2012 Express Scripts acquired rival 53:), as part of retail pharmacies (e.g., 2061: 1481:Stan Finkelstein; Peter Temin (2008). 1267: 860:Sarpatwari A, Avorn J, Kesselheim AS. 819:. Pew Charitable Trusts. March 8, 2019 695: 628: 1706: 1562:"PBM Compensation and Fee Disclosure" 1514:Balto, David A. (November 17, 2015). 1513: 1430:Pfeifer, Stuart (December 16, 2011). 1314: 1218:Martinez, Barbara (August 14, 2002). 1178:Brierton, Janet (December 24, 2003). 1108: 1104: 1102: 1082: 1080: 771: 767: 765: 763: 739:Chatlani, Shalina (August 15, 2024). 322: 734: 732: 657: 655: 653: 605: 603: 496:Feldman, Brian S. (March 17, 2016). 491: 489: 487: 485: 483: 481: 479: 477: 475: 473: 1404:Beasley, Deena (October 30, 2015). 1015:Maegan Vazquez (October 10, 2018). 295:Teva Pharmaceuticals Industries Ltd 205:Diversified Pharmaceutical Services 13: 1507: 1378:Sierra, Michelle (July 22, 2011). 1268:Danzon, Patricia (June 29, 2014). 1261: 1109:Whyte, Liz Essley (July 9, 2024). 1099: 1087:Aboulenein, Ahmed (July 9, 2024). 1077: 1066:Tooltip Public Law (United States) 1043:Tooltip Public Law (United States) 944:Megan Thompson (August 19, 2018). 760: 696:Weixel, Nathaniel (July 9, 2024). 610:Pierson, Brendan (July 18, 2024). 276: 14: 2080: 1676: 1586:Hiltzik, Michael (June 9, 2017). 1204:Essentials of Managed Health Care 990:Richard Cauchi (March 14, 2018). 729: 650: 600: 521: 470: 107: 2043: 2042: 2003:List of pharmaceutical companies 1661:. Financial Times. April 9, 2019 1150:Valparaiso University Law Review 2023:Pharmacies in the United States 1651: 1626: 1600: 1579: 1554: 1533: 1345: 1327: 1308: 1286: 1054: 1031: 1008: 983: 960: 937: 914: 867: 854: 831: 809: 784: 267:United Health/OptumRx/Catamaran 209:health maintenance organization 198:Pharmaceutical Card System Inc. 124:, self-insured employer plans, 70:healthcare in the United States 1201:Kongstved, Peter Reid (1995). 708: 689: 622: 515: 240:Veterans Health Administration 51:Veterans Health Administration 1: 921:Laura Entis (April 9, 2019). 892:10.1080/01947648.2019.1645544 772:Sisco, Josh (July 10, 2024). 464: 309: 1732: 967:Susan Jaffe (May 29, 2018). 838:Jack Torry (April 9, 2019). 335:Controversies and litigation 265:(formerly CVS Caremark) and 148: 66:pharmaceutical manufacturers 7: 1998:Pharmacy benefit management 1207:. Vol. 1. p. 304. 1180:"Pharmacy Benefit Managers" 437: 10: 2087: 459:Preferred pharmacy network 214:(now United HealthGroup). 191: 152: 2038: 1973: 1910: 1867: 1793: 1740: 1243:Cornell Law Review Online 1222:. The Wall Street Journal 880:Journal of Legal Medicine 31:third-party administrator 1993:Investigational New Drug 1834:Pharmaceutical chemistry 1780:Pharmacological activity 1357:Federal Trade Commission 408:Federal Trade Commission 186:Federal Trade Commission 102:Federal Trade Commission 23:pharmacy benefit manager 21:In the United States, a 1975:Pharmaceutical industry 1794:Pharmaceutical sciences 842:. The Columbus Dispatch 341:Assistant U.S. Attorney 172:Net effect on consumers 134:collective buying power 1408:. Los Angeles: Reuters 570:10.1001/jama.2018.4269 283:Medco Health Solutions 229:Market and competition 1950:Pharmacist prescriber 1935:Consultant pharmacist 1432:"Money & Company" 412:conflicts of interest 365:vertically integrated 329:Catamaran Corporation 302:'s partner pharmacy, 126:Medicare Part D plans 39:Medicare Part D plans 2018:Pharmacies of Norway 1955:Pharmacy informatics 1849:Pharmacoepidemiology 1758:Prehistoric medicine 304:Philidor Rx Services 155:Formulary (pharmacy) 1965:Veterinary pharmacy 1897:Pharmacy technician 1859:Pharmacocybernetics 1753:History of pharmacy 1693:, December 14, 2023 1339:Wall Street Journal 1115:Wall Street Journal 528:Wall Street Journal 165:insurance copayment 1960:Specialty pharmacy 1923:Community pharmacy 1892:Pharmacy residency 1321:www.prnewswire.com 1004:on March 21, 2018. 722:The New York Times 668:The New York Times 406:In July 2024, the 399:In June 2024, the 323:UnitedHealth Group 252:UnitedHealth Group 118:prescription drugs 86:UnitedHealth Group 59:UnitedHealth Group 2056: 2055: 2013:Pharmacy in China 1940:Hospital pharmacy 1918:Clinical pharmacy 1854:Pharmacovigilance 1770:Prescription drug 1614:. August 11, 2018 1593:Los Angeles Times 1436:Los Angeles Times 1341:. March 30, 2015. 564:(22): 2269–2270. 374:Los Angeles Times 236:Kaiser Permanente 212:United HealthCare 47:Kaiser Permanente 35:prescription drug 2076: 2046: 2045: 2008:Medication costs 1983:Drug development 1945:Nuclear pharmacy 1822:Pharmacogenomics 1810:Pharmacodynamics 1806:Pharmacokinetics 1727: 1720: 1713: 1704: 1703: 1671: 1670: 1668: 1666: 1655: 1649: 1648: 1646: 1644: 1638:Federal Register 1630: 1624: 1623: 1621: 1619: 1604: 1598: 1597: 1583: 1577: 1576: 1574: 1572: 1558: 1552: 1551: 1545: 1537: 1531: 1530: 1528: 1526: 1520: 1511: 1505: 1504: 1488: 1478: 1469: 1468: 1466: 1464: 1453: 1447: 1446: 1444: 1442: 1427: 1418: 1417: 1415: 1413: 1401: 1392: 1391: 1389: 1387: 1375: 1369: 1368: 1366: 1364: 1349: 1343: 1342: 1331: 1325: 1324: 1323:(Press release). 1312: 1306: 1305: 1303: 1301: 1290: 1284: 1283: 1281: 1279: 1274: 1265: 1259: 1258: 1238: 1232: 1231: 1229: 1227: 1215: 1209: 1208: 1198: 1192: 1191: 1189: 1187: 1175: 1166: 1165: 1163: 1161: 1141: 1126: 1125: 1124:– via MSN. 1123: 1121: 1106: 1097: 1096: 1084: 1075: 1067: 1063: 1058: 1052: 1044: 1040: 1035: 1029: 1028: 1026: 1024: 1012: 1006: 1005: 1003: 996: 987: 981: 980: 978: 976: 964: 958: 957: 955: 953: 941: 935: 934: 932: 930: 918: 912: 911: 871: 865: 858: 852: 851: 849: 847: 835: 829: 828: 826: 824: 813: 807: 806: 804: 802: 788: 782: 781: 769: 758: 757: 755: 753: 746:Stateline (news) 736: 727: 726: 712: 706: 705: 693: 687: 686: 684: 682: 659: 648: 647: 645: 643: 626: 620: 619: 607: 598: 597: 553: 547: 546: 544: 542: 519: 513: 512: 510: 508: 493: 219:low-cost generic 2086: 2085: 2079: 2078: 2077: 2075: 2074: 2073: 2059: 2058: 2057: 2052: 2034: 1969: 1906: 1902:Pharmacy school 1863: 1815:Pharmacometrics 1789: 1736: 1731: 1679: 1674: 1664: 1662: 1657: 1656: 1652: 1642: 1640: 1632: 1631: 1627: 1617: 1615: 1606: 1605: 1601: 1584: 1580: 1570: 1568: 1560: 1559: 1555: 1543: 1539: 1538: 1534: 1524: 1522: 1518: 1512: 1508: 1501: 1500:978-0-132344494 1479: 1472: 1462: 1460: 1455: 1454: 1450: 1440: 1438: 1428: 1421: 1411: 1409: 1402: 1395: 1385: 1383: 1376: 1372: 1362: 1360: 1351: 1350: 1346: 1333: 1332: 1328: 1313: 1309: 1299: 1297: 1292: 1291: 1287: 1277: 1275: 1272: 1266: 1262: 1239: 1235: 1225: 1223: 1216: 1212: 1199: 1195: 1185: 1183: 1176: 1169: 1159: 1157: 1142: 1129: 1119: 1117: 1107: 1100: 1085: 1078: 1065: 1059: 1055: 1042: 1036: 1032: 1022: 1020: 1013: 1009: 1001: 994: 988: 984: 974: 972: 965: 961: 951: 949: 942: 938: 928: 926: 919: 915: 872: 868: 859: 855: 845: 843: 836: 832: 822: 820: 815: 814: 810: 800: 798: 790: 789: 785: 770: 761: 751: 749: 737: 730: 713: 709: 694: 690: 680: 678: 660: 651: 641: 639: 627: 623: 608: 601: 554: 550: 540: 538: 522:Gryta, Thomas. 520: 516: 506: 504: 494: 471: 467: 449:Online pharmacy 444:Cost Plus Drugs 440: 337: 325: 312: 279: 277:Express Scripts 259:Express Scripts 231: 194: 174: 157: 151: 114:outside company 110: 74:Express Scripts 17: 12: 11: 5: 2084: 2083: 2072: 2071: 2054: 2053: 2051: 2050: 2039: 2036: 2035: 2033: 2032: 2031: 2030: 2020: 2015: 2010: 2005: 2000: 1995: 1990: 1988:Drug discovery 1985: 1979: 1977: 1971: 1970: 1968: 1967: 1962: 1957: 1952: 1947: 1942: 1937: 1932: 1931: 1930: 1920: 1914: 1912: 1911:Practice areas 1908: 1907: 1905: 1904: 1899: 1894: 1889: 1887:Pharmaconomist 1884: 1883: 1882: 1871: 1869: 1865: 1864: 1862: 1861: 1856: 1851: 1846: 1841: 1836: 1831: 1830: 1829: 1824: 1819: 1818: 1817: 1797: 1795: 1791: 1790: 1788: 1787: 1782: 1777: 1772: 1767: 1762: 1761: 1760: 1750: 1744: 1742: 1738: 1737: 1730: 1729: 1722: 1715: 1707: 1701: 1700: 1699:RxResource.org 1694: 1678: 1677:External links 1675: 1673: 1672: 1650: 1625: 1599: 1578: 1553: 1532: 1506: 1499: 1470: 1448: 1419: 1393: 1370: 1359:. 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Index

third-party administrator
prescription drug
Medicare Part D plans
Federal Employees Health Benefits Program
Kaiser Permanente
Veterans Health Administration
CVS Pharmacy
UnitedHealth Group
pharmaceutical manufacturers
healthcare in the United States
Express Scripts
CVS Caremark
OptumRx
UnitedHealth Group
The New York Times
Federal Trade Commission
outside company
prescription drugs
health plans
Medicare Part D plans
Federal Employees Health Benefits Program
collective buying power
trade secrets
Formulary (pharmacy)
insurance copayment
The New York Times
Federal Trade Commission
Pharmaceutical Card System Inc.
Diversified Pharmaceutical Services
health maintenance organization

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