554:
404:
416:
392:
490:
In
December 2007, in an response to the perception that PC World staff are often young, and lacking in knowledge and communications skills, a set of e-learning courses called "The Power of Knowledge" were completed by 6,000 staff. The results were incorporated into their Christmas bonuses, as an
331:
In
October 2006, PC World launched "The Connected Home", selling PC based home entertainment systems and installation services. During 2007 to 2008, PC World was due to undergo a style change, with a proposed new logo, staff uniforms, shop layouts, as part of its image re branding programme. The
323:
In
September 2006, PC World UK assumed management control of its French subsidiary. In 2006, there were 163 PC World shops in the United Kingdom and Ireland. In the United Kingdom, PC World Business was launched in September 1997. Since March 2001, PC World Business has been based in
40:
482:
in June 2004 ranked PC World joint last for customer satisfaction. In March 2006, PC World attempted to get away from its reputation for having sales staff on up to 20% commission, who would therefore use high pressure sales tactics with its "One Team" marketing campaign.
382:
In August 2008, the "proposed" logo was shelved, in favour of a new logo. In
December 2008, PC World reported its first ever loss, posting underlying losses of £29.8 million in the six months to October 2008, compared to a £52.4 million profit in 2007.
507:
In May 2013, if an extended warranty was not purchased, customers were required to use outsourced, local rate telephone support for hardware issues or premium rate telephone lines (£1/minute, except for set up which was 75p/minute) for software issues.
486:
The bonus was also based on other non monetary metrics, such as customer satisfaction. To compensate the 275 highest earners under the old scheme for reduced bonuses, their basic pay was raised by 16% from around £11,000 to around £13,000 per year.
319:
was found by staff, who informed the police and
Glitter was subsequently charged and found guilty of possessing child pornography. This conviction severely damaged Glitter's reputation, and effectively ended his career in the music business.
525:
In
January 2006, after complaints, PC World was forced to remove an advert, that gave misinformation about wireless networking. There have also been countless other complaints over adverts, particularly regarding goods
1046:
537:
operating system on the laptop, and therefore had invalidated the warranty he had had on the product, although the fault was a hardware matter and would not have been affected by the operating system installed.
447:), Aintree (Merseyside) Teesside Park (Stockton-on-Tees) and Bridge of Dee (Aberdeen) in June and July 2010. PC World closed their last remaining standalone shop in Ayr, in the week commencing 26 March 2018.
836:
573:
PC World traded only in the United
Kingdom and Ireland. It previously also traded in other European countries, but were disposed as the parent company refocussed. The European shops traded under the name
885:
818:
285:. Jan Murray attained an annual turnover of £50 million by April 1992, after he had opened the four largest flagship stores around London. In February 1993, when Dixons Group plc (now
657:
627:
1038:
1130:
533:
In
September 2007, a customer alleged that when he returned a laptop under warranty with a faulty hinge, PC World refused to honour their warranty because he had installed a
1476:
517:
found that PC World was accused of misselling HDMI cables in 9 out of 15 test purchases, claiming that the more you pay the better the quality, which was a false statement.
375:
PCs in their shops. This was one of many moves Dell made to sell their desktops and laptops to a wider market. This also includes Dell selling their XPS systems in many
715:
832:
1486:
1098:
292:
There followed a period of expansion, as more shops were opened across the country. This expansion was partly driven by a series of acquisitions, beginning with
802:
889:
1471:
423:
Central PC World (December 2006). The shop carries the proposed "new" logo. (This was not rolled out, and a different design was later chosen.)
814:
1491:
989:
733:
1413:
1117:(Automated translation: "Electro World has come to Sweden! Electro World has taken over the management of existing customers to PC City. "
858:
759:
635:
504:
also reported PC World overcharging for repairs, and lack of technical competence among technicians. This was from seven sampled shops.
963:
1016:
937:
1466:
265:
PC World" branches, although this was retired in
October 2021, after which point the company became known simply as “Currys”.
705:
1187:
1076:
593:. In April 2011, however, all Spanish shops were closed, as part of Dixons Retail's withdrawal from the market in Spain.
1102:
683:
450:
PC World's website was merged into Currys in July 2019, resulting in the end of PC World as the separate retailer.
498:
in
January 2008 revealed that PC World was ranked in the bottom ten retailers in the United Kingdom. In June 2014,
17:
541:
In September 2009, PC World staff were investigated for posting abusive and offensive comments about customers on
439:, on 29 October 2009. This megastore closed permanently in 2022, and was demolished in 2023. This was followed by
911:
781:
553:
1435:
457:
in September 2021, dropping the PC World from the Currys name. The change also replaced Team Knowhow and
1445:
1145:
461:
brands within the existing Currys brand. This resulted in the end of the PC World name after 29 years.
440:
226:
1115:
PC City blir Electroworld Electroworld har övertagit hanteringen av befintliga kunder till PC City.
357:
274:
100:
1155:
1317:
1180:
325:
985:
729:
585:
In April 2009, the Swedish shops were closed down, and the online operation then switched to the
1361:
862:
444:
396:
755:
658:"UK: Managing Information Technology - Pile 'em high sell 'em cheap AT COMPUTER SUPERSTORES"
1012:
959:
513:
1277:
8:
1481:
1340:
1173:
607:
50:
933:
261:
During its final years, the company's remaining physical stores were within co-branded "
1376:
1215:
458:
255:
1298:
710:
470:
432:
316:
191:
1430:
1254:
1210:
201:
1039:"Currys and PC World staff to be investigated after abusing customers on Facebook"
1425:
1159:
1149:
602:
579:
566:
527:
230:
39:
1330:
1356:
1351:
1293:
1068:
301:
211:
186:
1460:
1440:
1386:
1303:
1269:
408:
365:
353:
247:
243:
167:
469:
In February 2005, PC World attracted criticism, for the strong promotion of
1419:
679:
308:
131:
October 5, 2021 (as Currys PC World - all stores to be rebranded as Currys)
420:
403:
349:
345:
628:"Dixons, PC World and Carphone Warehouse to disappear in Currys rebrand"
371:
On 13 December 2007, it was announced that PC World would begin selling
1264:
1249:
1233:
1196:
454:
341:
337:
286:
278:
251:
216:
146:
415:
1322:
1259:
333:
289:) purchased the chain, there were four PC World shops in existence.
181:
1225:
1381:
1101:[PC City becomes Electroworld] (in Swedish). Archived from
542:
196:
126:
60:
1366:
575:
558:
500:
478:
361:
312:
282:
90:
82:
1391:
1220:
436:
428:
262:
157:
140:
86:
1335:
1165:
562:
534:
411:, (2007). The shop carries the previous logo. (2000 to 2008)
578:. In February 2007, the French shops were the first of the
391:
372:
376:
122:
589:
brand. 34 shops in Spain also operated under the brand
427:
PC World opened their first two in one megastore with
273:
In November 1991, Vision Technology Group Ltd, led by
1069:"Dixons and Carphone Warehouse shares drop on merger"
511:
In June 2014, the BBC's consumer awareness programme
1477:
Consumer electronics retailers of the United Kingdom
557:
A combined Currys PC World was created here, on the
528:
advertised, but not actually available in the shops
242:was a British retail chain of mass market computer
246:. Established in November 1991, it became part of
1458:
912:"BBC1 Watchdog Report Into PC World HDMI Cables"
491:incentive for staff to improve their knowledge.
473:(also known as insurance and support packages).
453:Dixons Carphone announced they will rebrand as
1487:Defunct retail companies of the United Kingdom
1181:
1091:
861:. Pcworld.co.uk. 13 May 2013. Archived from
859:"Out-sourced Premium Rate technical support"
311:took a laptop into a branch of PC World in
1188:
1174:
569:was relocated within this PC World. (2013)
962:. Channelregister.co.uk. 4 January 2006.
277:, opened the first PC World shop in
988:. Channelregister.co.uk. 12 April 2006.
886:"Dixons owner arranges outsourcing Deal"
758:. Channelregister.co.uk. 24 March 2006.
552:
414:
402:
390:
254:, after the merger of Dixons Retail and
1010:
27:Former British chain of computer stores
14:
1459:
936:. Channelregister.co.uk. 17 May 2006.
883:
1472:British companies established in 1991
1169:
821:from the original on 17 October 2010.
782:"Staff pay still performance related"
730:"PC World ranks joint last in survey"
718:from the original on 4 February 2009.
686:from the original on 15 February 2009
565:. This was when the Currys branch on
332:changes were trialled at branches in
1492:Retail companies established in 1991
1019:from the original on 17 October 2013
1013:"Returned laptop with hinge problem"
1011:Fiveash, Kelly (13 September 2007).
992:from the original on 17 October 2013
966:from the original on 17 October 2013
940:from the original on 17 October 2013
888:. Personneltoday.com. Archived from
762:from the original on 17 October 2013
386:
736:from the original on 8 January 2009
328:, and has its own management team.
250:in February 1993, and then part of
24:
25:
1503:
1139:
1079:from the original on 24 June 2014
1049:from the original on 2 April 2015
839:from the original on 20 July 2008
756:"PC World move change reputation"
379:shops across the United Kingdom.
680:"Glitter jailed over child porn"
660:. Management Today. 1 April 1992
548:
520:
38:
1124:
1061:
1031:
1004:
978:
952:
926:
904:
877:
851:
825:
1467:1991 establishments in England
1348:Mastercare Commercial Services
1195:
807:
796:
774:
748:
722:
698:
672:
650:
620:
296:in November 1996, followed by
13:
1:
1357:MicroWarehouse / MacWarehouse
833:"Overpriced Computer Repairs"
634:. 13 May 2023. Archived from
613:
464:
298:Byte Computer Superstores Ltd
7:
1099:"PC City blir Electroworld"
934:"Misleading advert removed"
914:. BBC Watchdog. 4 June 2014
596:
72:; 32 years ago
10:
1508:
1162: (archived 2017-06-08)
1152: (archived 2019-07-16)
441:Merry Hill Shopping Centre
268:
233: (archived 2019-07-16)
112:; 6 years ago
1406:
1286:
1203:
1131:Link to PDF press release
803:Survey completed by staff
582:shops to be closed down.
307:In November 1997, singer
222:
210:
174:
163:
153:
135:
106:
96:
66:
56:
46:
37:
1156:PC World Ireland website
326:Bury, Greater Manchester
129:(last standalone store)
570:
476:An internet survey by
424:
412:
400:
397:Kensington High Street
1446:Lord Kalms of Edgware
1015:. Theregister.co.uk.
817:. independent.co.uk.
556:
418:
406:
394:
1431:Sir Charles Dunstone
1045:. 5 September 2009.
986:"Advert complaint 2"
960:"Advert complaint 1"
294:DN Computer Services
1387:Prinz / Prinztronic
1146:PC World UK website
494:Another survey for
471:extended warranties
317:child abuse imagery
300:in April 1998, and
34:
1216:Carphone Warehouse
892:on 9 February 2012
865:on 23 October 2007
571:
459:Carphone Warehouse
425:
413:
401:
315:for repair, where
256:Carphone Warehouse
70:November 1991
32:
1454:
1453:
1422:(chief executive)
1308:DSG International
1105:on 11 August 2013
784:. Telegraph.co.uk
711:Independent.co.uk
433:Wandsworth Bridge
387:Merge with Currys
237:
236:
192:Computer hardware
16:(Redirected from
1499:
1436:Sir John Collins
1331:Hygena at Currys
1274:Partmaster.co.uk
1211:Advent Computers
1190:
1183:
1176:
1167:
1166:
1133:
1128:
1122:
1121:
1112:
1110:
1095:
1089:
1088:
1086:
1084:
1065:
1059:
1058:
1056:
1054:
1035:
1029:
1028:
1026:
1024:
1008:
1002:
1001:
999:
997:
982:
976:
975:
973:
971:
956:
950:
949:
947:
945:
930:
924:
923:
921:
919:
908:
902:
901:
899:
897:
881:
875:
874:
872:
870:
855:
849:
848:
846:
844:
829:
823:
822:
811:
805:
800:
794:
793:
791:
789:
778:
772:
771:
769:
767:
752:
746:
745:
743:
741:
726:
720:
719:
702:
696:
695:
693:
691:
676:
670:
669:
667:
665:
654:
648:
647:
645:
643:
624:
399:, London, (2010)
258:in August 2014.
227:PC World website
202:Office furniture
120:
118:
113:
80:
78:
73:
42:
35:
31:
21:
18:PC World (store)
1507:
1506:
1502:
1501:
1500:
1498:
1497:
1496:
1457:
1456:
1455:
1450:
1426:Sebastian James
1402:
1282:
1199:
1194:
1160:Wayback Machine
1150:Wayback Machine
1142:
1137:
1136:
1129:
1125:
1108:
1106:
1097:
1096:
1092:
1082:
1080:
1075:. 15 May 2014.
1067:
1066:
1062:
1052:
1050:
1043:Daily Telegraph
1037:
1036:
1032:
1022:
1020:
1009:
1005:
995:
993:
984:
983:
979:
969:
967:
958:
957:
953:
943:
941:
932:
931:
927:
917:
915:
910:
909:
905:
895:
893:
882:
878:
868:
866:
857:
856:
852:
842:
840:
835:. Which.co.uk.
831:
830:
826:
813:
812:
808:
801:
797:
787:
785:
780:
779:
775:
765:
763:
754:
753:
749:
739:
737:
732:. Which.co.uk.
728:
727:
723:
704:
703:
699:
689:
687:
678:
677:
673:
663:
661:
656:
655:
651:
641:
639:
638:on 24 June 2021
626:
625:
621:
616:
599:
580:Mainland Europe
551:
523:
467:
389:
271:
252:Dixons Carphone
231:Wayback Machine
206:
158:Currys PC World
144:
130:
116:
114:
111:
110:March 2018
76:
74:
71:
28:
23:
22:
15:
12:
11:
5:
1505:
1495:
1494:
1489:
1484:
1479:
1474:
1469:
1452:
1451:
1449:
1448:
1443:
1438:
1433:
1428:
1423:
1417:
1414:Ian Livingston
1410:
1408:
1404:
1403:
1401:
1400:
1397:
1394:
1389:
1384:
1379:
1374:
1369:
1364:
1359:
1354:
1349:
1346:
1343:
1338:
1333:
1328:
1325:
1320:
1315:
1312:
1309:
1306:
1301:
1296:
1294:Currys Digital
1290:
1288:
1284:
1283:
1281:
1280:
1275:
1272:
1267:
1262:
1257:
1252:
1247:
1246:
1245:
1242:
1239:
1236:
1231:
1223:
1218:
1213:
1207:
1205:
1204:Current brands
1201:
1200:
1193:
1192:
1185:
1178:
1170:
1164:
1163:
1153:
1141:
1140:External links
1138:
1135:
1134:
1123:
1090:
1060:
1030:
1003:
977:
951:
925:
903:
876:
850:
824:
806:
795:
773:
747:
721:
697:
671:
649:
618:
617:
615:
612:
611:
610:
605:
598:
595:
550:
547:
522:
519:
466:
463:
388:
385:
304:in June 2004.
302:MicroWarehouse
270:
267:
235:
234:
224:
220:
219:
214:
208:
207:
205:
204:
199:
194:
189:
187:Games consoles
184:
178:
176:
172:
171:
165:
161:
160:
155:
151:
150:
137:
133:
132:
108:
104:
103:
98:
94:
93:
68:
64:
63:
58:
54:
53:
48:
44:
43:
26:
9:
6:
4:
3:
2:
1504:
1493:
1490:
1488:
1485:
1483:
1480:
1478:
1475:
1473:
1470:
1468:
1465:
1464:
1462:
1447:
1444:
1442:
1441:Charles Kalms
1439:
1437:
1434:
1432:
1429:
1427:
1424:
1421:
1418:
1415:
1412:
1411:
1409:
1405:
1398:
1395:
1393:
1390:
1388:
1385:
1383:
1380:
1378:
1375:
1373:
1370:
1368:
1365:
1363:
1360:
1358:
1355:
1353:
1350:
1347:
1344:
1342:
1339:
1337:
1334:
1332:
1329:
1326:
1324:
1321:
1319:
1318:Electro World
1316:
1313:
1311:DSGi Business
1310:
1307:
1305:
1304:Dixons Travel
1302:
1300:
1297:
1295:
1292:
1291:
1289:
1287:Former brands
1285:
1279:
1276:
1273:
1271:
1268:
1266:
1263:
1261:
1258:
1256:
1253:
1251:
1248:
1243:
1240:
1237:
1235:
1232:
1229:
1228:
1227:
1224:
1222:
1219:
1217:
1214:
1212:
1209:
1208:
1206:
1202:
1198:
1191:
1186:
1184:
1179:
1177:
1172:
1171:
1168:
1161:
1157:
1154:
1151:
1147:
1144:
1143:
1132:
1127:
1120:
1118:
1104:
1100:
1094:
1078:
1074:
1070:
1064:
1048:
1044:
1040:
1034:
1018:
1014:
1007:
991:
987:
981:
965:
961:
955:
939:
935:
929:
913:
907:
891:
887:
880:
864:
860:
854:
838:
834:
828:
820:
816:
810:
804:
799:
783:
777:
761:
757:
751:
735:
731:
725:
717:
713:
712:
707:
701:
685:
681:
675:
659:
653:
637:
633:
632:The Telegraph
629:
623:
619:
609:
606:
604:
601:
600:
594:
592:
588:
583:
581:
577:
568:
564:
560:
555:
549:International
546:
544:
539:
536:
531:
529:
521:Controversies
518:
516:
515:
509:
505:
503:
502:
497:
492:
488:
484:
481:
480:
474:
472:
462:
460:
456:
451:
448:
446:
445:West Midlands
442:
438:
434:
430:
422:
417:
410:
409:Kingston Park
405:
398:
393:
384:
380:
378:
374:
369:
367:
366:North Shields
363:
359:
355:
354:Isle of Wight
351:
347:
343:
339:
335:
329:
327:
321:
318:
314:
310:
305:
303:
299:
295:
290:
288:
284:
280:
276:
266:
264:
259:
257:
253:
249:
248:Dixons Retail
245:
241:
232:
228:
225:
221:
218:
215:
213:
209:
203:
200:
198:
195:
193:
190:
188:
185:
183:
180:
179:
177:
173:
169:
168:Acton, London
166:
162:
159:
156:
152:
148:
142:
138:
134:
128:
124:
109:
105:
102:
99:
95:
92:
88:
84:
69:
65:
62:
59:
55:
52:
49:
45:
41:
36:
30:
19:
1420:Alex Baldock
1396:Team Knowhow
1371:
1126:
1116:
1114:
1107:. Retrieved
1103:the original
1093:
1081:. Retrieved
1072:
1063:
1051:. Retrieved
1042:
1033:
1021:. Retrieved
1006:
994:. Retrieved
980:
968:. Retrieved
954:
942:. Retrieved
928:
916:. Retrieved
906:
894:. Retrieved
890:the original
884:Dan Thomas.
879:
867:. Retrieved
863:the original
853:
841:. Retrieved
827:
809:
798:
786:. Retrieved
776:
764:. Retrieved
750:
738:. Retrieved
724:
709:
700:
688:. Retrieved
682:. BBC News.
674:
664:20 September
662:. Retrieved
652:
640:. Retrieved
636:the original
631:
622:
590:
587:ElectroWorld
586:
584:
572:
540:
532:
524:
512:
510:
506:
499:
495:
493:
489:
485:
477:
475:
468:
452:
449:
426:
381:
370:
330:
322:
309:Gary Glitter
306:
297:
293:
291:
272:
260:
239:
238:
164:Headquarters
145:Folded into
139:Merged with
47:Company type
29:
1377:Phone House
421:Southampton
350:Southampton
346:Bournemouth
1482:Currys plc
1461:Categories
1416:(chairman)
1407:Key people
1345:Markantalo
1265:Kotsovolos
1250:Geek Squad
1234:Elgiganten
1197:Currys plc
1023:16 October
996:16 October
970:16 October
944:16 October
896:16 October
869:16 October
843:16 October
788:16 October
766:16 October
740:16 October
690:16 October
614:References
465:Criticisms
455:Currys plc
407:PC World,
395:PC World,
342:Portsmouth
338:Colchester
287:Currys plc
279:Purley Way
275:Jan Murray
244:megastores
217:Currys plc
147:Currys plc
101:Jan Murray
1323:Freeserve
1278:Sandstrøm
1260:ID Mobile
642:18 August
334:Brentford
182:Computers
170:, England
154:Successor
143:(stores)
1382:Pixmania
1372:PC World
1341:The Link
1327:Freetalk
1241:Gigantti
1109:5 August
1077:Archived
1073:BBC News
1047:Archived
1017:Archived
990:Archived
964:Archived
938:Archived
837:Archived
819:Archived
760:Archived
734:Archived
716:Archived
684:Archived
608:The Link
597:See also
567:Briggate
543:Facebook
514:Watchdog
419:Outside
240:PC World
197:Software
175:Products
127:Scotland
57:Industry
51:Division
33:PC World
1399:Unieuro
1367:PC City
1362:Miranda
1314:Equanet
1158:at the
1148:at the
1083:18 June
1053:18 June
918:18 June
591:PC City
576:PC City
559:Headrow
362:Burnley
358:Enfield
313:Bristol
283:Croydon
269:History
229:at the
223:Website
149:(brand)
117:2018-03
115: (
107:Defunct
97:Founder
91:England
83:Croydon
77:1991-11
75: (
67:Founded
1392:Saisho
1352:Matsui
1299:Dixons
1244:Lefdal
1230:Elding
1226:Elkjøp
1221:Currys
603:Dixons
501:Which?
496:Which?
479:Which?
437:Fulham
429:Currys
263:Currys
212:Parent
141:Currys
87:London
61:Retail
1336:Inmac
1270:Logik
563:Leeds
535:Linux
1255:Goji
1238:Elko
1111:2013
1085:2014
1055:2014
1025:2013
998:2013
972:2013
946:2013
920:2014
898:2013
871:2013
845:2013
815:"US"
790:2013
768:2013
742:2013
706:"US"
692:2013
666:2015
644:2021
373:Dell
364:and
136:Fate
431:at
377:HMV
123:Ayr
121:in
81:in
1463::
1113:.
1071:.
1041:.
714:.
708:.
630:.
561:,
545:.
530:.
435:,
368:.
360:,
356:,
352:,
348:,
344:,
340:,
336:,
281:,
125:,
89:,
85:,
1189:e
1182:t
1175:v
1119:)
1087:.
1057:.
1027:.
1000:.
974:.
948:.
922:.
900:.
873:.
847:.
792:.
770:.
744:.
694:.
668:.
646:.
443:(
119:)
79:)
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
