2033:
179:
396:
36:
339:
604:
460:
We're taking action against some of the telecom companies, Talk Talk and
Carphone Warehouse. We're taking action against them because we've had a lot of complaints that they've been telephoning people with marketing calls, people whose name is on the telephone preference service. And then we do these
469:
In
January 2018, the company was fined £400,000 by the ICO for "multiple inadequacies" in Carphone's security processes, including using old software and failing to carry out routine security testing. Intruders were able to access personal information, including the names, addresses, phone numbers,
363:
On 21 April 2021, the company announced that the entire business in
Ireland, including all 69 standalone stores in Ireland, 12 outlets within other stores, and the carphonewarehouse.ie website would close with immediate effect, with the loss of 486 jobs. The company stated the closures were in line
1420:
Dixons
Carphone has closed all its Carphone Warehouse shops in the Republic of Ireland with immediate effect. It had 69 standalone Carphone Warehouses in the country and 12 in-store branches employing more than 450 people. It has also stopped taking orders on its Irish website. The move will not
211:. In April 2021, the Carphone Warehouse business in Ireland (including all stand-alone and co-located branches and the website) was closed with immediate effect. Currys continued to use the Carphone Warehouse brand in the United Kingdom, online and, until 2021, inside Currys stores.
416:
551:
On 18 January 2007, Carphone
Warehouse announced that it had suspended its sponsorship of the show as Channel 4 had not taken sufficient action in response to the alleged racism in the show. On 8 March 2007, the company permanently dropped its sponsorship of the show.
547:
said: "We are talking to
Channel 4. The sponsorship is constantly under review. Clearly we are against racism. Most people understand that the person who has their name associated with the programme does not necessarily condone the content."
391:
became CEO of TalkTalk, and Roger Taylor CEO of New
Carphone Warehouse. Dunstone remained Chairman of both companies. On 30 April 2013, Carphone Warehouse agreed to purchase Best Buy's 50% stake in Best Buy Europe for £500
757:
465:
On 5 August 2015, hackers gained access to customer data for 2.4 million people who had used sites operated by
Carphone Warehouse, including OneStopPhoneShop.com, e2save.com, Mobiles.co.uk and TalkTalk Group.
1370:
267:
In 2003, Ross started to step down from the COO role. In July 2005, he became deputy chairman. On 10 October 2006, the
Carphone Warehouse announced that it would purchase the Internet access business of
1995:
815:
580:". Carphone Warehouse supplies Get Connected with office and helpline equipment and has been instrumental in ensuring it is free to call from all landlines and mobiles. This partnership won the
351:
In March 2020, the company announced that they would be closing all 531 stand-alone UK stores the following month, with sales operations continuing within co-located "shops within shops" at
1739:
2404:
1654:
427:
During April 2005, customers who bought mobile phones from
Carphone Warehouse retail outlets alleged that their landline accounts were subsequently switched without their consent.
2359:
2364:
644:
1185:
981:
2399:
660:
1321:
1545:
1374:
1294:
2369:
823:
1999:
313:. The merger completed on 7 August 2014. The Dixons Group staff moved into 1 Portal Way, the original home of Carphone Warehouse in West London, in May 2015.
2379:
1387:
All UK standalone Carphone Warehouse stores to close Mobile to be sold through Carphone Warehouse shop-in-shops in 305 big Currys PCWorld stores and online
236:
UK became the second partner at the company, later taking up the role of Logistics and Distribution director. In 1990, Dunstone brought in his school friend
1033:
364:
with the decision to close all UK stores the previous year, with the changes in the mobile market and customer shopping behaviour being accelerated by the
1969:
368:. Owner Dixons Carphone noted that it would continue to sell phones and accessories in Ireland through Currys PC World stores and the Currys website.
434:
issued Preliminary Enforcement Notices for breaches of PECR (The Privacy and Electronic Communications Regulations) against Carphone Warehouse and
1575:
2349:
2394:
1661:
2286:
365:
1059:
564:, calling them "the United Kingdom’s first major app awards ceremony designed to recognise innovation and development in app technology".
1527:
1158:
1243:
1014:
207:. Following the closure of all stand-alone UK stores in April 2020, all remaining Carphone Warehouse UK outlets were within branches of
2409:
1839:
2389:
2384:
537:
470:
dates of birth, marital status and, in more than 18,000 cases, historical payment card details of customers of Carphone Warehouse.
641:
2339:
1193:
2354:
1216:
925:
1602:
1399:
1486:
435:
2060:
1686:
453:
431:
671:
1553:
730:
1298:
287:
joint venture, named CPW Europe. Best Buy and Carphone Warehouse also opened joint venture stores in the United States.
283:
In May 2008, Best Buy agreed to buy a 50% share in Carphone Warehouse's retail business for £1.1 billion, to launch the
195:(previously named "Dixons Carphone"), which was formed by the merger of its former parent Carphone Warehouse Group with
113:
1459:
872:
1513:
491:. The sponsorship deal was to last for three years. Carphone Warehouse also became the sponsor of its spin off show,
442:(TPS) or people who had asked that the company make no further calls to them. On 28 October 2006, in an interview in
1433:
321:
1944:
335:
ceased to be available from Carphone Warehouse after the companies were unable to reach a contractual agreement.
1973:
1687:"Statutory Instrument 2003 No. 2426 The Privacy and Electronic Communications (EC Directive) Regulations 2003"
1348:
191:
is a mobile phone retailer based in London, United Kingdom. In August 2014 the company became a subsidiary of
2308:
898:
20:
439:
355:
stores and through the website. It was said that this measure was a result of the changing mobile market.
521:
487:
2318:
1579:
951:
1918:
1060:"Carphone Warehouse to acquire Time Warner's AOL Internet access business in the UK for £370 million"
229:
1115:
2190:
2053:
1628:
237:
1761:
846:
276:
would be launching in the United Kingdom, in a 50/50 joint venture between Carphone Warehouse and
1788:
588:
449:
257:
2234:
1067:
376:
On 8 May 2009, Carphone Warehouse agreed to pay £236m in cash for the United Kingdom assets of
256:'s operations in the United Kingdom for £9 million. In July 2000, Carphone Warehouse issued an
982:"David Ross: glitz and glamour of the upper class 'barrow boy' with all the right connections"
260:. In July 2001, Johnson sold the majority of his stake and retired. Carphone Warehouse bought
617:
200:
1866:
1843:
1713:
510:
404:
241:
2150:
495:. After Carphone Warehouse and TalkTalk split, TalkTalk took over the sole sponsorship of
8:
2374:
2244:
2213:
2046:
1326:
485:
On 19 June 2007, Carphone Warehouse became the official sponsor of the fourth series of
2032:
1892:
1813:
178:
2344:
2171:
989:
577:
253:
758:"Carphone Warehouse founder Charles Dunstone becomes UK's first digital billionaire"
2303:
2127:
2083:
1407:
609:
573:
544:
515:
461:
prosecutions, particularly with private detectives. We've got a big case coming up.
225:
64:
1132:
1089:
2298:
648:
395:
352:
342:
Former Carphone Warehouse Group logo, in use until 2014 merger with Dixons Retail
310:
290:
Ross, by now a non-executive director, resigned from the board in December 2008.
284:
2203:
1690:
2229:
2224:
2166:
1371:"Dixons Carphone takes essential next step in turnaround of UK Mobile business"
1268:
381:
299:
204:
152:
134:
119:
104:
2333:
2313:
2259:
2176:
2142:
1740:"Carphone Warehouse hackers gain access to millions of customer bank details"
993:
786:
701:
582:
576:, a confidential helpline service for young people, that continues today as "
572:
In October 2001, Carphone Warehouse established a corporate partnership with
306:
196:
2292:
1996:"Get Connected appoints Fiona Clark and Helen Wood to senior charity roles"
1578:(Press release). Carphone Warehouse Group PLC. 27 June 2014. Archived from
876:
411:. In June 2014, Carphone and Virgin agreed to sell Virgin Mobile France to
408:
388:
338:
325:
272:
in the United Kingdom for £370m. Also in that month, it was announced that
261:
1528:"Best Buy sells its stake in European joint venture to Carphone Warehouse"
35:
1034:"Carphone Warehouse co-founder David Ross quits after disclosure failure"
561:
412:
228:
and Julian Brownlie, who put £6,000 into the company from their savings.
1437:
2137:
2122:
2106:
2069:
273:
192:
157:
128:
2195:
2132:
2026:
530:
444:
317:
169:
2098:
2254:
277:
199:. Prior to this merger, Carphone Warehouse Group was listed on the
2239:
1603:"Altice completes SFR acquisition, gets thumbs up for Virgin buy"
1186:"UK's Carphone Warehouse to Open 1000 Stores in US with Best Buy"
377:
332:
1546:"Carphone Warehouse, Virgin agree Virgin Mobile France disposal"
1322:"Carphone Warehouse reveals pricing plans for iD mobile network"
873:"David Ross appointed to board of the National Portrait Gallery"
731:"Carphone Warehouse to close its Irish business, 486 jobs to go"
2264:
2093:
438:
for making marketing calls to people who were signed up to the
298:
In 2010, the broadband and home phone business was spun off as
208:
93:
1460:"Tiscali deal puts Carphone Warehouse top of broadband league"
2208:
2038:
380:, an Italian telecoms group. Tiscali UK later became part of
816:"Carphone Warehouse founder quits while he's (£140m) ahead"
2405:
Defunct telecommunications companies of the United Kingdom
1922:
1840:"UK police investigate threats against Big Brother celebs"
1159:"Carphone Warehouse to buy Best Buy's stake in CPW Europe"
1762:"Carphone Warehouse fined £400,000 over 2015 data breach"
399:
Carphone Warehouse Support Centre in Acton, London (2006)
387:
In March 2010, TalkTalk and Carphone Warehouse split and
269:
233:
1217:"Carphone Warehouse chief resigns over share disclosure"
244:, who became Chief Operating Officer in the same year.
2360:
Companies formerly listed on the London Stock Exchange
1689:. Office of Public Sector Information. Archived from
1269:"Dixons and Carphone Warehouse shares drop on merger"
875:. 10 Downing Street. 17 February 2006. Archived from
2365:
Consumer electronics retailers of the United Kingdom
599:
592:
Excellence Award for Corporate Partnership in 2006.
1436:. Carphone Warehouse. 21 April 2021. Archived from
346:
1842:. Ireland on-line. 17 January 2007. Archived from
1712:Miles, Alice; Rumbelow, Helen (28 October 2006).
1400:"Carphone Warehouse closes all stores in Ireland"
847:"Founder exits 'back seat' at Carphone Warehouse"
415:for €325 million. French competition regulators,
21:Dixons Carphone § United Kingdom and Ireland
2400:Telecommunications companies established in 1989
2331:
1714:"Full text of the interview with Richard Thomas"
560:In April 2011, Carphone Warehouse sponsored the
519:from 2004 to 2007. In 2006, they also sponsored
2370:Defunct retail companies of the United Kingdom
1373:(Press release). 17 March 2020. Archived from
787:"Carphone Warehouse and the art of innovation"
331:In April 2020, products and services from the
2054:
1711:
1516:Sean Buckley. Fierce Telecom. 1 February 2010
1244:"Carphone Warehouse completes TalkTalk split"
2380:Mobile phone companies of the United Kingdom
1015:"Carphone's BT challenge with £65m Opal buy"
702:"Carphone store closures to cost 2,900 jobs"
586:Corporate Partnership Award in 2003 and the
473:
1600:
1514:Carphone puts demerger details on the table
1349:"O2 pulls out of Carphone Warehouse stores"
725:
723:
2061:
2047:
2031:
1808:
1806:
1363:
755:
371:
305:In May 2014, Carphone Warehouse Group and
177:
34:
422:
316:In May 2015, Carphone Warehouse launched
1626:
1241:
1125:
720:
394:
337:
1803:
1629:"When slamming the phone prompts a row"
1392:
979:
899:"Carphone Warehouse Co-Founder Resigns"
809:
807:
19:For Carphone Warehouse in Ireland, see
2332:
1789:"Carphone Warehouse gets the X Factor"
1786:
1601:Aittokallio, Auri (28 November 2014).
1484:
1319:
1031:
943:
926:"Carphone Warehouse buys Tandy stores"
419:, approved the deal in November 2014.
224:The company was co-founded in 1989 by
2350:British companies established in 1989
2042:
1972:. getconnected.org.uk. Archived from
1864:
1620:
1509:
1507:
1214:
975:
973:
358:
2395:Retail companies established in 1989
1487:"TalkTalk buys Tiscali UK for £236m"
1215:Boyle, Catherine (8 December 2008).
1183:
949:
923:
844:
813:
804:
780:
778:
696:
694:
692:
637:
635:
633:
513:for the United Kingdom's version of
252:In January 1999, the company bought
1998:. sportbusiness.com. Archived from
1814:"Big Brother sponsor suspends deal"
1568:
1525:
1434:"Carphone Warehouse has now closed"
1295:"Dixons and Carphone Merge Offices"
1133:"Carphone in £1.1bn US partnership"
784:
536:On 17 January 2007, in response to
13:
1945:"Charity Partners and Initiatives"
1865:Brook, Stephen (17 January 2007).
1504:
1090:"Carphone Warehouse buying AOL UK"
970:
567:
14:
2421:
2410:2021 disestablishments in Ireland
2018:
1893:"Sponsor evicts C4's Big Brother"
1655:"Preliminary Enforcement Notices"
1627:Brignall, Miles (23 April 2005).
1066:. 11 October 2006. Archived from
950:Wray, Richard (8 December 2008).
775:
756:Armitstead, Louise (9 May 2011).
689:
630:
432:Information Commissioner's Office
309:announced their merger to create
2390:Retail companies based in London
2385:Mobile virtual network operators
1867:"Big Brother complaints explode"
1242:Scroxton, Alex (29 March 2010).
980:Sabbagh, Dan (9 December 2008).
602:
403:Carphone Warehouse owned 46% of
347:Closure of stand-alone UK stores
1988:
1962:
1937:
1911:
1885:
1858:
1832:
1780:
1754:
1732:
1705:
1679:
1647:
1594:
1538:
1526:Lee, Thomas (4 December 2014).
1519:
1478:
1452:
1426:
1406:. 21 April 2021. Archived from
1341:
1313:
1287:
1261:
1235:
1208:
1177:
1151:
1108:
1082:
1052:
1032:Wilson, Amy (8 December 2008).
1025:
1007:
924:Cope, Nigel (26 January 1999).
917:
891:
478:
322:mobile virtual network operator
293:
247:
203:, and was a constituent of the
2340:1989 establishments in England
2221:Mastercare Commercial Services
2068:
1742:. The Telegraph. 8 August 2015
1552:. 30 June 2014. Archived from
1421:affect Currys PC World Ireland
1320:Curtis, Sophie (11 May 2016).
865:
845:Wray, Richard (13 July 2001).
838:
749:
653:
555:
502:
219:
1:
2355:British royal warrant holders
2230:MicroWarehouse / MacWarehouse
1787:Sweney, Mark (19 June 2007).
1485:Beavis, Gareth (8 May 2009).
623:
1297:. 5 May 2014. Archived from
1184:Khan, Fahad (7 April 2008).
1122:. Retrieved on 4 April 2007.
814:Cope, Nigel (13 July 2001).
440:Telephone Preference Service
7:
1921:. appys.com. Archived from
1116:Geek Squad comes to Britain
595:
48:; 35 years ago
10:
2426:
1351:. Tech Radar. 1 April 2020
785:Day, Peter (28 May 2014).
214:
29:The Carphone Warehouse Ltd
18:
2279:
2159:
2076:
474:Marketing and sponsorship
163:
151:
141:
126:
111:
100:
89:
81:
71:
60:
42:
33:
822:. London. Archived from
668:Carphone Warehouse Group
454:Information Commissioner
407:in a joint venture with
1791:. London: MediaGuardian
647:12 October 2013 at the
430:On 15 August 2006, the
372:Demergers and disposals
1970:"Corporate Supporters"
1871:The Guardian Unlimited
1576:"Virgin Mobile France"
463:
423:Data protection issues
400:
343:
2319:Lord Kalms of Edgware
1660:. ICO. Archived from
952:"Profile: David Ross"
618:Local loop unbundling
540:Celebrity Big Brother
527:Celebrity Big Brother
522:Celebrity Big Brother
509:The company were the
458:
398:
341:
201:London Stock Exchange
16:Mobile phone retailer
2304:Sir Charles Dunstone
1064:AOL UK Press Release
661:"Annual Report 2014"
405:Virgin Mobile France
242:chartered accountant
226:Sir Charles Dunstone
2260:Prinz / Prinztronic
1925:on 27 February 2011
1693:on 14 November 2006
1667:on 12 November 2006
1196:on 13 February 2020
1038:The Daily Telegraph
143:Number of employees
122:57.1 million (2013)
107:10.7 million (2013)
67:and Julian Brownlie
30:
2089:Carphone Warehouse
1949:Carphone Warehouse
1070:on 19 January 2021
1021:. 7 November 2002.
826:on 15 October 2009
642:Annual Report 2013
538:alleged racism in
401:
359:Closure in Ireland
344:
264:in November 2002.
189:Carphone Warehouse
172:.carphonewarehouse
137:4.2 million (2013)
85:Trades only online
77:2021 (concessions)
28:
2327:
2326:
2295:(chief executive)
2181:DSG International
1846:on 4 January 2009
1820:. 18 January 2007
1768:. 10 January 2018
1582:on 10 August 2014
1096:. 11 October 2006
905:. 8 December 2008
879:on 6 October 2007
677:on 10 August 2014
366:COVID-19 pandemic
186:
185:
2417:
2309:Sir John Collins
2204:Hygena at Currys
2147:Partmaster.co.uk
2084:Advent Computers
2063:
2056:
2049:
2040:
2039:
2035:
2030:
2029:
2027:Official website
2012:
2011:
2009:
2007:
2002:on 10 March 2012
1992:
1986:
1985:
1983:
1981:
1966:
1960:
1959:
1957:
1955:
1941:
1935:
1934:
1932:
1930:
1915:
1909:
1908:
1906:
1904:
1889:
1883:
1882:
1880:
1878:
1862:
1856:
1855:
1853:
1851:
1836:
1830:
1829:
1827:
1825:
1810:
1801:
1800:
1798:
1796:
1784:
1778:
1777:
1775:
1773:
1758:
1752:
1751:
1749:
1747:
1736:
1730:
1729:
1727:
1725:
1709:
1703:
1702:
1700:
1698:
1683:
1677:
1676:
1674:
1672:
1666:
1659:
1651:
1645:
1644:
1642:
1640:
1624:
1618:
1617:
1615:
1613:
1598:
1592:
1591:
1589:
1587:
1572:
1566:
1565:
1563:
1561:
1542:
1536:
1535:
1523:
1517:
1511:
1502:
1501:
1499:
1497:
1482:
1476:
1475:
1473:
1471:
1456:
1450:
1449:
1447:
1445:
1440:on 21 April 2021
1430:
1424:
1423:
1417:
1415:
1410:on 24 April 2021
1396:
1390:
1389:
1384:
1382:
1367:
1361:
1360:
1358:
1356:
1345:
1339:
1338:
1336:
1334:
1317:
1311:
1310:
1308:
1306:
1301:on 20 April 2018
1291:
1285:
1284:
1282:
1280:
1265:
1259:
1258:
1256:
1254:
1239:
1233:
1232:
1230:
1228:
1212:
1206:
1205:
1203:
1201:
1192:. Archived from
1181:
1175:
1174:
1172:
1170:
1155:
1149:
1148:
1146:
1144:
1129:
1123:
1120:The Sunday Times
1112:
1106:
1105:
1103:
1101:
1086:
1080:
1079:
1077:
1075:
1056:
1050:
1049:
1047:
1045:
1029:
1023:
1022:
1011:
1005:
1004:
1002:
1000:
977:
968:
967:
965:
963:
947:
941:
940:
938:
936:
921:
915:
914:
912:
910:
895:
889:
888:
886:
884:
869:
863:
862:
860:
858:
842:
836:
835:
833:
831:
811:
802:
801:
799:
797:
782:
773:
772:
770:
768:
753:
747:
746:
744:
742:
727:
718:
717:
715:
713:
698:
687:
686:
684:
682:
676:
670:. Archived from
665:
657:
651:
639:
612:
610:Companies portal
607:
606:
605:
574:Get Connected UK
545:Charles Dunstone
182:
181:
176:
173:
171:
114:Operating income
65:Charles Dunstone
56:
54:
49:
38:
31:
27:
2425:
2424:
2420:
2419:
2418:
2416:
2415:
2414:
2330:
2329:
2328:
2323:
2299:Sebastian James
2275:
2155:
2072:
2067:
2025:
2024:
2021:
2016:
2015:
2005:
2003:
1994:
1993:
1989:
1979:
1977:
1976:on 30 June 2011
1968:
1967:
1963:
1953:
1951:
1943:
1942:
1938:
1928:
1926:
1917:
1916:
1912:
1902:
1900:
1891:
1890:
1886:
1876:
1874:
1863:
1859:
1849:
1847:
1838:
1837:
1833:
1823:
1821:
1812:
1811:
1804:
1794:
1792:
1785:
1781:
1771:
1769:
1766:Financial Times
1760:
1759:
1755:
1745:
1743:
1738:
1737:
1733:
1723:
1721:
1710:
1706:
1696:
1694:
1685:
1684:
1680:
1670:
1668:
1664:
1657:
1653:
1652:
1648:
1638:
1636:
1625:
1621:
1611:
1609:
1599:
1595:
1585:
1583:
1574:
1573:
1569:
1559:
1557:
1556:on 5 March 2016
1544:
1543:
1539:
1524:
1520:
1512:
1505:
1495:
1493:
1483:
1479:
1469:
1467:
1458:
1457:
1453:
1443:
1441:
1432:
1431:
1427:
1413:
1411:
1398:
1397:
1393:
1380:
1378:
1377:on 18 June 2021
1369:
1368:
1364:
1354:
1352:
1347:
1346:
1342:
1332:
1330:
1318:
1314:
1304:
1302:
1293:
1292:
1288:
1278:
1276:
1267:
1266:
1262:
1252:
1250:
1240:
1236:
1226:
1224:
1213:
1209:
1199:
1197:
1182:
1178:
1168:
1166:
1165:. 30 April 2013
1157:
1156:
1152:
1142:
1140:
1131:
1130:
1126:
1113:
1109:
1099:
1097:
1088:
1087:
1083:
1073:
1071:
1058:
1057:
1053:
1043:
1041:
1030:
1026:
1019:The Independent
1013:
1012:
1008:
998:
996:
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556:Appy Awards
516:Big Brother
504:Big Brother
413:Numericable
230:Guy Johnson
220:Early years
147:over 11,500
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2138:Kotsovolos
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1273:BBC News
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735:RTE News
712:17 March
706:BBC News
681:7 August
645:Archived
596:See also
511:sponsors
436:TalkTalk
392:million.
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300:TalkTalk
278:Best Buy
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101:Revenue
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61:Founder
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