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Malicious compliance

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233:. However, in order to operate one, the developer would need to provide a €1 million euro letter of credit. If succeeded, the developer would need to pay Apple a €0.50 "Core Technology Fee" for each install of the third party app store, and the apps installed from such stores are also charged the same fee after the first 1,000,000 annual app installs or updates by users. It's also given optionally to developers who prefer the 121: 195:
endeavors exploiting uncivil obedience" intending to deconstruct the so-called hobby loss rule of the U.S. Tax Code. By employing fictional art projects and organizations, he "rigorously and ironically" fulfilled those factors said to indicate a profit-seeking intent. He later challenged electioneering norms and campaign finance rules in a mock run for governor.
42:, a generalized lack of confidence in leadership, and resistance to changes perceived as pointless, duplicative, dangerous, or otherwise undesirable. It is common in organizations with top-down management structures lacking morale, leadership or mutual trust. In U.S. law, this practice has been theorized as a form of uncivil obedience. 85:
There is no universally agreed-upon definition of malicious compliance. Among those ventured, a principle characteristic includes establishing 'malice' as a behavior "always meant in some way to damage, humiliate or threaten the established power structure, regardless of what level that may be".
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Another fundamental characteristic is that the malicious action can be taken without overt risk, as one is complying to the letter of a directive. Nevertheless, repercussions may follow, often indirectly, whether from the supervisor, co-workers possibly burdened by the consequences of malicious
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An artist resorting to "a conspicuous and hyperbolic compliance with established laws, rules, and mandates" to strike back at what he perceived as an unfair tax code. Angry at being denied certain deductions on his tax returns, California artist Lowell Darling undertook a "series of creative
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The definition becomes grey when countering motivations are introduced, such as complying with what may be construed as a wrong-headed directive with the intention of drawing attention to the consequence, as to highlight an inefficient procedure or the managerial inadequacies of a superior.
26:) is the behavior of strictly following the orders of a superior despite knowing that compliance with the orders will have an unintended or negative result. It usually implies following an order in such a way that ignores or otherwise undermines the order's intent, but follows it to the 186:
against their will. In response, they merely wore the equipment on their backs but did not use it, complying with the letter of the mandate. This made their work less efficient than if they had not been wearing the equipment at all. A subsequent mandate required them to wear and
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Production plants refusing shipments of raw material at month-end so that monthly completion projections are met, even if doing so causes a negative impact on customer deliverables and overall production
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A project manager going along with a project, knowing it is impossible to complete. While the rest of their team knows the task is insurmountable, they cut corners to achieve some sort of result.
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Some perceive malicious compliance as a tool for effecting change, such as social change, or meeting goals, such as production quotas, even at the expense of efficiency and the organization.
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but want lower commission fees. Critics believe Apple is intentionally making it hard for app developers to want to move from the App Store or create a third party version to maintain their
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Malicious compliance is common in production situations in which employees and middle management are measured based on meeting certain quotas or performance projections. Examples include:
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It has been theorised that managers might avoid malicious compliance by not making excessive, contradictory, or incomprehensible demands of employees as well as clarifying policies.
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in acting contrary to good practice, as well as the likelihood of penalties and their severity for non-compliance, both of which mitigate the charge.
53:; examples are used in the studies of behavior, management, and economics to hypothetically show differences between the Soviet command economy and a 107:
Other motivations include office politics, jealousy, revenge on a supervisor, and simply "sticking it to" an organization one is unhappy with.
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Malicious compliance is when your boss tells you to do something and you do it even though you know it's not going to have the desired result.
660: 586: 34:, for example when a corporation releases a compliant but inferior version of a product in response to new legislation. A form of 542: 418: 674: 643: 600: 360: 531: 563: 183: 74: 161: 136:. In particular, more about perverse incentives than some passive-aggressive intentionality underlying compliance.... 204:
Employees at a factory shipping product to customers too early so their inventory is reduced to meet a projection;
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EXtreme Project Management Using Leadership, Principles, and Tools to Deliver Value in the Face of Volatility
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Transforming Performance Measurement Rethinking the Way We Measure and Drive Organizational Success
139: 790: 616:"Learn the art of malicious compliance: doing exactly what you were asked, even when it's wrong" 633: 373: 270: 89:
Fundamental to establishing malice is whether there is any financial or other remunerative
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Behaviour of intentionally inflicting harm by strictly following the orders of a superior
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Gagliano, Mike; Phillips, Casey R.; Bernocco, Steve; Jose, Phillip (2008).
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obedience, or others higher in the management structure.
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Some possible examples of malicious compliance include:
374:"U.S. Set To Begin Massive Military Exercises in Qatar" 483:"Uncivil Obedience: Lowell Darling Follows the Law" 434: 777: 760:Cecilie Strømgaard Patscheider (8 August 2016). 435:Bulman-Pozen, Jessica; Pozen, David E. (2015). 182:who were required for safety reasons to wear 142:. There might be a discussion about this on 580: 578: 576: 480: 349:Peopleware: Productive Projects and Teams 162:Learn how and when to remove this message 30:. It can also describe a willful act of 658: 652: 584: 61:, for example the response of American 45:Malicious compliance was common in the 778: 726: 573: 543:National Council on Economic Education 414: 412: 410: 408: 406: 404: 622:, Mathew JC Powell, February 11, 2023 529: 707: 523: 476: 474: 472: 470: 217:made an announcement about allowing 114: 635:Air Management for the Fire Service 401: 13: 727:Meaker, Morgan (26 January 2024). 570:, Jeremy Rodriguez, August 2, 2023 564:"We can learn a lesson from Italy" 425:, scienceabc.com, January 22, 2022 184:self-contained breathing apparatus 75:General Data Protection Regulation 14: 807: 659:DeCarlo, Douglas (October 2010). 530:Schug, Mark C (January 1, 1997). 467: 481:Steinberg, Monica (2020-03-01). 119: 753: 739: 720: 701: 683: 625: 593:American Management Association 419:"What is malicious compliance?" 261:Counterproductive work behavior 708:Roth, Emma (26 January 2024). 609: 557: 428: 366: 341: 1: 334: 80: 323:Washington Monument syndrome 245: 7: 253: 110: 36:passive-aggressive behavior 10: 812: 638:. Fire Engineering Books. 383:NewsNight with Aaron Brown 585:Spitzer, Dean R. (2007). 347:Tom DeMarco, Tim Lister, 32:regulatory interference 307:The Good Soldier Švejk 219:third party app stores 568:Philadelphia Gay News 271:Learned helplessness 213:On 25 January 2024, 132:confusing or unclear 20:Malicious compliance 441:Columbia Law Review 437:"Uncivil Obedience" 231:Digital Markets Act 229:in response to the 140:clarify the article 69:'s requirement for 24:malicious obedience 595:. pp. 27–28. 421:, John Staughton, 296:Perverse incentive 281:Milgram experiment 59:digital governance 676:978-0-470-57367-9 645:978-1-59370-129-1 602:978-0-8144-0891-9 381:.com transcript, 361:978-0-13-344073-7 266:Gaming the system 172: 171: 164: 803: 786:Activism by type 770: 769: 757: 751: 750: 743: 737: 736: 724: 718: 717: 705: 699: 698: 687: 681: 680: 656: 650: 649: 629: 623: 613: 607: 606: 582: 571: 561: 555: 554: 552: 550: 536: 527: 521: 520: 478: 465: 464: 432: 426: 416: 399: 398: 393: 391: 370: 364: 345: 178:A group of U.S. 167: 160: 156: 153: 147: 123: 122: 115: 71:informed consent 811: 810: 806: 805: 804: 802: 801: 800: 796:Protest tactics 776: 775: 774: 773: 758: 754: 745: 744: 740: 725: 721: 706: 702: 689: 688: 684: 677: 669:. p. 135. 657: 653: 646: 630: 626: 614: 610: 603: 583: 574: 562: 558: 548: 546: 534: 528: 524: 479: 468: 433: 429: 417: 402: 389: 387: 372: 371: 367: 346: 342: 337: 332: 256: 248: 168: 157: 151: 148: 137: 124: 120: 113: 83: 51:command economy 40:micromanagement 22:(also known as 17: 12: 11: 5: 809: 799: 798: 793: 791:Labor disputes 788: 772: 771: 752: 738: 719: 700: 695:Apple Newsroom 682: 675: 651: 644: 624: 608: 601: 572: 556: 522: 501:10.1086/709417 495:(1): 112–135. 466: 447:(4): 809–872. 427: 400: 365: 353:Addison-Wesley 339: 338: 336: 333: 331: 330: 325: 320: 315: 310: 303: 298: 293: 288: 283: 278: 273: 268: 263: 257: 255: 252: 247: 244: 243: 242: 227:European Union 211: 210: 209: 205: 199: 196: 192: 170: 169: 127: 125: 118: 112: 109: 82: 79: 67:European Union 15: 9: 6: 4: 3: 2: 808: 797: 794: 792: 789: 787: 784: 783: 781: 767: 763: 756: 748: 742: 734: 730: 723: 715: 711: 704: 696: 692: 686: 678: 672: 668: 664: 663: 655: 647: 641: 637: 636: 628: 621: 617: 612: 604: 598: 594: 590: 589: 581: 579: 577: 569: 565: 560: 544: 540: 533: 526: 518: 514: 510: 506: 502: 498: 494: 490: 489: 484: 477: 475: 473: 471: 462: 458: 454: 450: 446: 442: 438: 431: 424: 420: 415: 413: 411: 409: 407: 405: 397: 386:, Dec 6, 2002 385: 384: 380: 375: 369: 362: 358: 354: 350: 344: 340: 329: 326: 324: 321: 319: 316: 314: 311: 309: 308: 304: 302: 299: 297: 294: 292: 291:Peer pressure 289: 287: 284: 282: 279: 277: 274: 272: 269: 267: 264: 262: 259: 258: 251: 240: 236: 232: 228: 224: 220: 216: 212: 206: 203: 202: 200: 197: 193: 190: 185: 181: 177: 176: 175: 166: 163: 155: 145: 144:the talk page 141: 135: 133: 128:This article 126: 117: 116: 108: 105: 102: 98: 94: 92: 87: 78: 76: 72: 68: 64: 60: 56: 52: 48: 43: 41: 37: 33: 29: 25: 21: 768:(in Danish). 765: 755: 741: 732: 722: 713: 703: 694: 685: 661: 654: 634: 627: 620:The Register 619: 611: 587: 567: 559: 547:. Retrieved 538: 525: 492: 488:American Art 486: 444: 440: 430: 422: 395: 388:, retrieved 377: 368: 348: 343: 328:Work-to-rule 305: 276:Mass suicide 249: 225:only in the 188: 180:firefighters 173: 158: 149: 138:Please help 129: 106: 103: 99: 95: 90: 88: 84: 47:Soviet Union 44: 23: 19: 18: 545:. p. 2 539:uttyler.edu 55:free market 780:Categories 749:. Reuters. 549:18 October 423:ScienceABC 351:, p. 179, 335:References 215:Apple Inc. 134:to readers 81:Definition 766:Politiken 714:The Verge 517:218780624 509:1073-9300 453:0010-1958 246:Responses 235:App Store 191:the gear. 91:incentive 73:in their 461:43387025 313:Throffer 254:See also 239:monopoly 208:figures. 152:May 2024 111:Examples 63:big tech 390:June 7, 355:, 2013 318:Tyranny 130:may be 65:to the 673:  642:  599:  515:  507:  459:  451:  359:  28:letter 733:Wired 667:Wiley 535:(PDF) 513:S2CID 457:JSTOR 301:Shill 286:Patsy 671:ISBN 640:ISBN 597:ISBN 551:2022 505:ISSN 449:ISSN 392:2007 357:ISBN 497:doi 445:115 379:CNN 223:iOS 221:to 189:use 49:'s 782:: 764:. 731:. 712:. 693:. 665:. 618:, 591:. 575:^ 566:, 541:. 537:. 511:. 503:. 493:34 491:. 485:. 469:^ 455:. 443:. 439:. 403:^ 394:, 376:, 77:. 735:. 716:. 697:. 679:. 648:. 605:. 553:. 519:. 499:: 463:. 363:. 165:) 159:( 154:) 150:( 146:.

Index

letter
regulatory interference
passive-aggressive behavior
micromanagement
Soviet Union
command economy
free market
digital governance
big tech
European Union
informed consent
General Data Protection Regulation
confusing or unclear
clarify the article
the talk page
Learn how and when to remove this message
firefighters
self-contained breathing apparatus
Apple Inc.
third party app stores
iOS
European Union
Digital Markets Act
App Store
monopoly
Counterproductive work behavior
Gaming the system
Learned helplessness
Mass suicide
Milgram experiment

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