256:
41:
309:(ACMA) which acts as the supreme telecommunications authority in Australia. Registering for the "Do Not Call Register" prevents telemarketers and fax marketers from contacting registered members. Registration for the program is free and will last for eight years. Similar to other countries, there are exceptions to the "Do Not Call Register". These exceptions include: political parties, charities and educational institutions. The "Do Not Call Register" takes effect 30 days after registration.
275:(TPS). Any citizen of the United Kingdom can register for the list that aims to eliminate its participants from receiving unsolicited calls from organizations including charities and political parties unlike the United States and Canada. TPS was first enacted in 1999 and eventually saw changes in 2003 that ultimately created the
173:
which was enacted in 2003. Every month, since
January 2005, companies are required by law to check the "Do Not Call List" database. They are required to remove the registered numbers from their leads lists. However the "Do Not Call List" has certain limitations. Even if a person is registered for
135:
support team. The impostors called several homes from a database of
Microsoft owners. The Microsoft customers were then told that there was a virus on their computers, and in order to fix it, they had to download a specific program. The program gave access to the computer files for the impostors.
79:
Cold calling has developed from a form of giving sales pitch using a script into a targeted communication tool. Salespeople call from a list of potential customers that fit certain parameters built to help increase the likelihood of a sale. This modern cold calling, sometimes called "warm calling",
329:
Some financial products are totally not permitted to cold-call, but the practice is generally permitted within a guideline which requires stating the name of the business, full name of the caller, name of the product and intention of solicitation. There is no do-not-call list. The
Japanese
247:(CRTC). As with the U.S. version, the rules exclude surveyors, charities, political organizations/candidates, organizations that one has had a business relationship with over the previous 18 months or has otherwise granted permission, as well as newspapers seeking subscribers.
152:
Many countries have rules and regulations that limit and control how, when and whom companies can cold call. These rules and regulations are often implemented by government bodies that deal with telecommunication laws in their specific country.
321:, the "National Directory Database" is an index of numbers that cannot be called for the purposes of 'cold calls' and/or sales and advertising. An unsolicited marketing call to a number on the National Directory Database is a criminal offence.
169:(FTC). The FTC aims to "puts consumers in charge of the number of telemarketing calls they get at home". The United States, along with many individual states, have enacted various "Do Not Call" lists. These lists are based on the national US
756:"STATEMENT OF COMMISSIONER ANNA M. GOMEZ Re: Implications of Artificial Intelligence Technologies on Protecting Consumers from Unwanted Robocalls and Robotexts, CG Docket No. 23-362, Declaratory Ruling (February 2, 2024)"
434:
127:
Since the rise of the
Internet, social media and instant text messaging, a significant portion of people tends to prefer texting over calling and ignores incoming phone calls from unfamiliar numbers.
196:
p.m. The caller is also required by law to tell the customer who they are and what organization they represent. This includes clarifying if the organization is a for-profit organization or
276:
59:
conducting the call. It is an attempt to convince potential customers to purchase the salesperson's product or service. Generally, it is an over-the-phone process, making it a form of
582:
543:
244:
512:
936:
442:
215:. When investing over the phone, the SEC states that written banking information must be given. This means that an investment cannot be made over the phone.
290:, leading to the company settling out of court. He had been phoned several times by the company despite being listed with the Telephone Preference Service.
106:
on cold calling is under zero." Gitomer believes that cold calling will only annoy customers and will not attract business. Gitomer also believes that
286:
In 2012, Richard Herman from
Middlesex sent an invoice to a company for the time they had kept cold-calling him. He eventually took the company to the
551:
200:. The salesperson also must reveal all information about the product they are selling. This means that they are legally required not to lie.
627:
306:
1422:
255:
1717:
944:
231:
and cold calling, with violations posing significant legal liabilities for businesses who violate the new regulations set forth.
204:
279:. While the TPS prevents unsolicited sales and marketing calls, it does not prevent "recorded/automated messages, silent calls,
730:
574:
1219:
933:
350:
which imposes obligations onto organizations anywhere, so long as they target or collect data related to people in the EU.
776:
605:
520:
419:
1259:
124:
Multiple rejections can change the salesperson's mentality and make it more difficult to act friendly and complete calls.
1234:
1047:
347:
762:
224:
131:
Cold calling has also been used by scammers. One such example was when groups of impostors posed as members of the
2373:
1415:
904:
960:
2366:
2154:
188:
The FTC has also set certain regulations on when one can be called. Cold calling can only be done in between 8
170:
628:"Former police officers under suspicion over Gold Coast boiler room scams that raked in millions of dollars"
1214:
1096:
272:
17:
2434:
2177:
1408:
1254:
652:
2429:
2134:
1495:
331:
240:
1673:
1668:
1229:
1126:
1091:
166:
2398:
2335:
2046:
1983:
1925:
1867:
1857:
1570:
1555:
203:
Many other government organizations monitor cold calling within their jurisdiction including the
197:
2051:
1747:
1064:
1040:
783:. Canadian radio-television and telecommunications Commission. 12 November 2014. Archived from
575:"Why you should never trust a call from an unknown number and other tips for identifying scams"
141:
137:
1020:
2318:
2270:
2250:
2169:
2159:
1943:
1827:
98:
174:
the "Do Not Call List", certain organizations can still call. These organizations include:
2285:
2076:
2026:
1762:
1757:
1727:
1590:
1269:
1239:
1206:
302:
218:
755:
8:
2245:
2235:
2192:
1963:
1790:
1752:
1648:
1244:
1086:
318:
392:
334:
maintains a list of known fraudulent entities involved in financial cold-calling scams.
227:
has banned the use of AI-generated voices and potentially AI-generated text messages in
2356:
2119:
2018:
2008:
1958:
1877:
1658:
1653:
1545:
1431:
287:
181:
Organizations that one has had a business relationship with over the previous 18 months
107:
367:
2424:
2265:
2202:
1978:
1948:
1910:
1905:
1900:
1805:
1785:
1643:
1628:
1580:
1525:
1224:
1167:
1033:
678:
1025:
2403:
2227:
2207:
2109:
2071:
2056:
1847:
1822:
1696:
1678:
1638:
1535:
1450:
1365:
1312:
487:
40:
2393:
2378:
2323:
2144:
1920:
1767:
1742:
1707:
1550:
1377:
1347:
1081:
940:
857:
832:
283:, overseas companies, debt collection, scam calls" according to the TPS website.
280:
93:
140:
scams selling fraudulent investment and sports betting schemes from
Australia's
2275:
2139:
2124:
2086:
2066:
2003:
1842:
1817:
1722:
1605:
1585:
1540:
1518:
1387:
1357:
1307:
1249:
1172:
1162:
1106:
813:. Canadian radio-television and Telecommunications Commission. 12 November 2014
784:
343:
268:
114:. According to Gitomer, there are "2.5 basic understandings of a cold call":
2418:
2383:
2340:
2149:
2129:
1968:
1712:
1560:
1465:
1322:
1287:
1187:
1121:
883:
806:
228:
162:
67:
salespeople. Though cold calling can be used as a legitimate business tool,
60:
1021:
US Federal Trade
Commission (FTC), National Do Not Call Registry Information
2388:
2308:
2187:
2031:
1973:
1953:
1460:
1370:
1327:
1297:
544:"Phone Calls, Texts Or Email? Here's How Millennials Prefer To Communicate"
465:
260:
212:
64:
1011:
UK (Free) Anti-Cold
Calling Register to Help Stop Unwanted Marketing Calls
2280:
2240:
2091:
1998:
1993:
1862:
1852:
1837:
1663:
1633:
1615:
1480:
1332:
1142:
1015:
56:
912:
219:
Restrictions from US on use of artificial intelligence when cold calling
2361:
2260:
2217:
2182:
2101:
2041:
1935:
1872:
1691:
1575:
1565:
1490:
1475:
1470:
1445:
1302:
1279:
1152:
1111:
1073:
704:
207:(SEC). The SEC specializes in monitoring cold calling that deals with
103:
956:
2081:
2061:
2036:
1915:
1887:
1800:
1737:
1623:
1485:
1455:
1400:
1337:
1317:
1192:
298:
277:
Privacy and
Electronic Communications (EC Directive) Regulations 2003
132:
111:
31:
2212:
1988:
1812:
1795:
1732:
1595:
1513:
1505:
1382:
1292:
1177:
1157:
1056:
1010:
89:
68:
52:
2328:
2313:
2197:
2114:
1832:
1600:
1530:
1264:
1182:
1116:
858:"Does the Telephone Preference Service stop all unwanted calls?"
625:
55:
from potential customers who have had no prior contact with the
2255:
927:
911:. Australian Communications and Media Authority. Archived from
305:. The "Do Not Call Register" is under the jurisdiction of the
2295:
1895:
1342:
1101:
208:
982:
80:
tries to "dig deeply to understand" the potential customer.
1777:
488:"Cold calling wastes time on people who will just say "no""
301:
has its own version of the "Do Not Call List" known as the
271:
has its own version of the "Do Not Call List" known as the
245:
178:
Telephone surveyors, charities, and political organizations
30:"Cold call" redirects here. For the television series, see
731:"FCC Outlaws AI-Generated Voices From Telemarketing Calls"
606:"'We're with Windows': The anatomy of a cold calling scam"
136:
Cold calling has been a hallmark in the proliferation of
165:
telecommunication laws are developed and enacted by the
1055:
420:"Difference Between Cold-Calling and Telemarketing"
884:"Cold Calling: The victim who fought back and won"
88:With the development of newer technology and the
2416:
626:Mark Solomons & Mark Willacy (26 May 2015).
118:Cold calling is the lowest percentage sale call.
1416:
1041:
307:Australian Communications and Media Authority
184:Any company one has given written permission
121:Cold calling has a very high rejection rate.
983:"General Data Protection Regulation (GDPR)"
513:"The New Cold Call: It's not cookie cutter"
92:, cold calling has gained some criticism.
1423:
1409:
1048:
1034:
619:
881:
945:Commission for Communications Regulation
254:
147:
39:
709:U.S. Securities and Exchange Commission
485:
205:U.S. Securities and Exchange Commission
14:
2417:
1430:
728:
486:Gitomer, Jeffrey (February 22, 2010).
312:
1404:
1029:
777:"About the National Do Not Call List"
647:
645:
643:
641:
572:
541:
463:
975:
603:
506:
504:
481:
479:
399:. An Encyclopædia Britannica Company
63:, but can also be done in-person by
959:. Financial Services Agency (FSA).
882:Alexander, Ruth (26 October 2012).
510:
24:
1235:Distributed Checksum Clearinghouse
963:from the original on 1 August 2020
957:""Cold Calling" - Investors Alert"
897:
875:
825:
697:
638:
457:
348:General Data Protection Regulation
25:
2446:
1220:Challenge–response spam filtering
1057:Unsolicited digital communication
1004:
934:Direct Marketing Opt-Out Register
763:Federal Communications Commission
573:Stein, Lucia (15 February 2018).
501:
476:
432:
426:
337:
250:
585:from the original on 9 June 2021
417:
156:
110:is a better form of selling and
2067:Party platforms (or manifestos)
949:
905:"Do Not Call Register-overview"
850:
799:
769:
748:
722:
671:
597:
653:"The Telemarketing Sales Rule"
566:
535:
411:
385:
360:
243:(DNCL) is administered by the
223:As of February 2024, the
71:can use cold calling as well.
13:
1:
729:Sherry, Ben (February 2024).
464:Hegde, Naveen (Mar 9, 2023).
353:
83:
27:Form of business solicitation
2155:Rally 'round the flag effect
862:Telephone Preference Service
837:Telephone Preference Service
542:Alton, Larry (11 May 2017).
293:
273:Telephone Preference Service
96:wrote in a 2010 article for
74:
7:
1016:US Federal Do Not Call List
10:
2451:
1255:Naive Bayes spam filtering
685:. Federal Trade Commission
29:
2349:
2294:
2226:
2168:
2100:
2017:
1934:
1886:
1776:
1687:
1614:
1504:
1496:Manipulation (psychology)
1438:
1356:
1278:
1205:
1135:
1072:
1063:
811:National Do Not Call List
807:"Who Can still call you?"
781:National Do Not Call List
332:Financial Services Agency
241:National Do Not Call List
234:
1674:Criticism of advertising
1230:Disposable email address
1092:Directory harvest attack
324:
259:No Cold Calling Zone in
167:Federal Trade Commission
2336:Promotional merchandise
2047:Character assassination
1984:Narcotizing dysfunction
1858:Photograph manipulation
1571:Guerrilla communication
435:"Is Cold Calling Dead?"
51:is the solicitation of
2319:Product demonstrations
1748:Historical negationism
264:
45:
2251:Reputation management
2170:Psychological warfare
2019:Political campaigning
1828:Firehose of falsehood
342:On May 25, 2018, the
258:
148:Rules and regulations
99:The Augusta Chronicle
43:
2286:Corporate propaganda
1240:Email authentication
466:"Cold calling guide"
303:Do Not Call Register
102:that "the return on
44:Cold calling in 1905
2374:Media concentration
2246:Non-apology apology
2236:Cult of personality
1964:Emotive conjugation
1718:Burying of scholars
1087:Bulk email software
915:on 29 November 2014
787:on 27 February 2014
319:Republic of Ireland
313:Republic of Ireland
2435:Selling techniques
2357:Influence-for-hire
2150:National mythology
2120:Crowd manipulation
2009:Tabloid journalism
1878:Video manipulation
1823:Fictitious entries
1546:Civil disobedience
1432:Media manipulation
939:2009-02-11 at the
554:on 16 January 2021
511:Gitomer, Jeffrey.
288:small claims court
265:
108:referral marketing
46:
2412:
2411:
2178:Airborne leaflets
2057:Election promises
1911:Product placement
1786:Alternative facts
1526:Alternative media
1398:
1397:
1225:Context filtering
1201:
1200:
604:Catalano, Frank.
16:(Redirected from
2442:
2430:Direct marketing
2404:Media proprietor
2228:Public relations
2208:Public diplomacy
2193:Information (IT)
2072:Name recognition
1697:Media regulation
1679:Annoyance factor
1536:Call-out culture
1451:Crowd psychology
1425:
1418:
1411:
1402:
1401:
1366:Advance-fee scam
1313:Keyword stuffing
1070:
1069:
1050:
1043:
1036:
1027:
1026:
998:
997:
995:
993:
979:
973:
972:
970:
968:
953:
947:
931:
925:
924:
922:
920:
901:
895:
894:
892:
890:
879:
873:
872:
870:
868:
854:
848:
847:
845:
843:
829:
823:
822:
820:
818:
803:
797:
796:
794:
792:
773:
767:
766:
760:
752:
746:
745:
743:
741:
726:
720:
719:
717:
715:
701:
695:
694:
692:
690:
675:
669:
668:
666:
664:
659:. September 2009
649:
636:
635:
623:
617:
616:
614:
612:
601:
595:
594:
592:
590:
570:
564:
563:
561:
559:
550:. Archived from
539:
533:
532:
530:
528:
519:. Archived from
508:
499:
498:
496:
494:
483:
474:
473:
461:
455:
454:
452:
450:
445:on 23 March 2019
441:. Archived from
430:
424:
423:
415:
409:
408:
406:
404:
389:
383:
382:
380:
378:
364:
195:
191:
171:Do Not Call List
21:
2450:
2449:
2445:
2444:
2443:
2441:
2440:
2439:
2415:
2414:
2413:
2408:
2399:Media influence
2394:Media franchise
2379:Media democracy
2345:
2290:
2222:
2164:
2145:Loaded language
2096:
2013:
1930:
1882:
1772:
1701:
1683:
1610:
1551:Culture jamming
1500:
1434:
1429:
1399:
1394:
1378:Make Money Fast
1352:
1348:URL redirection
1274:
1197:
1131:
1082:Address munging
1059:
1054:
1007:
1002:
1001:
991:
989:
981:
980:
976:
966:
964:
955:
954:
950:
941:Wayback Machine
932:
928:
918:
916:
909:Do Not Register
903:
902:
898:
888:
886:
880:
876:
866:
864:
856:
855:
851:
841:
839:
831:
830:
826:
816:
814:
805:
804:
800:
790:
788:
775:
774:
770:
758:
754:
753:
749:
739:
737:
727:
723:
713:
711:
703:
702:
698:
688:
686:
677:
676:
672:
662:
660:
651:
650:
639:
624:
620:
610:
608:
602:
598:
588:
586:
571:
567:
557:
555:
540:
536:
526:
524:
523:on 3 March 2016
509:
502:
492:
490:
484:
477:
462:
458:
448:
446:
431:
427:
418:Bird, Beverly.
416:
412:
402:
400:
397:Merriam-Webster
391:
390:
386:
376:
374:
366:
365:
361:
356:
340:
327:
315:
296:
281:market research
253:
237:
221:
211:, specifically
193:
189:
159:
150:
94:Jeffrey Gitomer
86:
77:
38:
28:
23:
22:
15:
12:
11:
5:
2448:
2438:
2437:
2432:
2427:
2410:
2409:
2407:
2406:
2401:
2396:
2391:
2386:
2381:
2376:
2371:
2370:
2369:
2359:
2353:
2351:
2347:
2346:
2344:
2343:
2338:
2333:
2332:
2331:
2321:
2316:
2311:
2306:
2300:
2298:
2292:
2291:
2289:
2288:
2283:
2278:
2276:Understatement
2273:
2268:
2263:
2258:
2253:
2248:
2243:
2238:
2232:
2230:
2224:
2223:
2221:
2220:
2215:
2210:
2205:
2200:
2195:
2190:
2185:
2180:
2174:
2172:
2166:
2165:
2163:
2162:
2157:
2152:
2147:
2142:
2140:Indoctrination
2137:
2132:
2127:
2125:Disinformation
2122:
2117:
2112:
2106:
2104:
2098:
2097:
2095:
2094:
2089:
2087:Smear campaign
2084:
2079:
2074:
2069:
2064:
2059:
2054:
2049:
2044:
2039:
2034:
2029:
2023:
2021:
2015:
2014:
2012:
2011:
2006:
2004:Sensationalism
2001:
1996:
1991:
1986:
1981:
1976:
1971:
1966:
1961:
1956:
1951:
1946:
1944:Agenda-setting
1940:
1938:
1932:
1931:
1929:
1928:
1923:
1918:
1913:
1908:
1903:
1898:
1892:
1890:
1884:
1883:
1881:
1880:
1875:
1870:
1865:
1860:
1855:
1850:
1845:
1840:
1835:
1830:
1825:
1820:
1818:False document
1815:
1810:
1809:
1808:
1798:
1793:
1788:
1782:
1780:
1774:
1773:
1771:
1770:
1765:
1760:
1755:
1750:
1745:
1740:
1735:
1730:
1725:
1723:Catch and kill
1720:
1715:
1710:
1704:
1702:
1700:
1699:
1694:
1688:
1685:
1684:
1682:
1681:
1676:
1671:
1666:
1661:
1656:
1651:
1646:
1641:
1636:
1631:
1626:
1620:
1618:
1612:
1611:
1609:
1608:
1603:
1598:
1593:
1588:
1583:
1578:
1573:
1568:
1563:
1558:
1556:Demonstrations
1553:
1548:
1543:
1541:Cancel culture
1538:
1533:
1528:
1523:
1522:
1521:
1510:
1508:
1502:
1501:
1499:
1498:
1493:
1488:
1483:
1478:
1473:
1468:
1463:
1458:
1453:
1448:
1442:
1440:
1436:
1435:
1428:
1427:
1420:
1413:
1405:
1396:
1395:
1393:
1392:
1391:
1390:
1380:
1375:
1374:
1373:
1362:
1360:
1358:Internet fraud
1354:
1353:
1351:
1350:
1345:
1340:
1335:
1330:
1325:
1320:
1315:
1310:
1308:Google bombing
1305:
1300:
1295:
1290:
1284:
1282:
1276:
1275:
1273:
1272:
1267:
1262:
1257:
1252:
1250:List poisoning
1247:
1242:
1237:
1232:
1227:
1222:
1217:
1211:
1209:
1203:
1202:
1199:
1198:
1196:
1195:
1190:
1185:
1180:
1175:
1170:
1165:
1160:
1155:
1150:
1145:
1139:
1137:
1133:
1132:
1130:
1129:
1124:
1119:
1114:
1109:
1107:Email spoofing
1104:
1099:
1094:
1089:
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833:"What is TPS?"
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2389:Media ethics
2309:Door-to-door
2304:Cold calling
2303:
2281:Weasel words
2188:Fifth column
2082:Push polling
2032:Astroturfing
1994:Pseudo-event
1974:Infotainment
1949:Broadcasting
1868:Urban legend
1791:April Fools'
1664:Testimonials
1634:Infomercials
1461:Dumbing down
1371:Lottery scam
1328:Scraper site
1298:Doorway page
1168:Mobile phone
1148:Cold calling
1147:
990:. Retrieved
986:
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965:. Retrieved
951:
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913:the original
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887:. Retrieved
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443:the original
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372:Investopedia
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65:door-to-door
49:Cold calling
48:
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32:
18:Cold-calling
2261:Sound bites
2241:Doublespeak
2092:Wedge issue
2052:Dog whistle
2027:Advertising
1853:Lying press
1838:Gaslighting
1616:Advertising
1591:Occupations
1481:Obfuscation
1471:Half-truths
1333:Social spam
1245:Greylisting
1215:Client-side
1143:Auto dialer
919:21 November
889:21 November
867:21 November
842:21 November
817:21 November
791:21 November
714:17 November
689:20 November
683:Do Not Call
663:16 November
611:16 November
527:19 November
517:Buy Gitomer
493:12 November
449:11 November
439:Sales Gravy
403:12 November
393:"Cold Call"
377:12 November
346:passed the
138:boiler room
57:salesperson
35:(TV series)
2419:Categories
2362:Media bias
2218:Subversion
2183:False flag
2160:Techniques
2102:Propaganda
2062:Lawn signs
2042:Canvassing
1936:News media
1692:Censorship
1624:Billboards
1576:Hacktivism
1566:Grassroots
1491:Persuasion
1338:Spam blogs
1303:Forum spam
1280:Spamdexing
1153:Flyposting
1112:Image spam
1074:Email spam
992:28 January
354:References
192:a.m. and 9
142:Gold Coast
104:investment
84:Criticisms
2324:Promotion
2203:Political
2110:Bandwagon
2037:Attack ad
1916:Publicity
1888:Marketing
1801:Fake news
1763:Religious
1758:Political
1738:Euphemism
1733:Cover-ups
1728:Corporate
1596:Petitions
1486:Orwellian
1456:Deception
1318:Link farm
1288:Blog spam
1207:Anti-spam
1173:Newsgroup
1163:Messaging
1065:Protocols
967:14 August
589:14 August
558:14 August
299:Australia
294:Australia
263:, England
133:Microsoft
112:marketing
75:Evolution
33:Cold Call
2425:Spamming
2271:Transfer
2213:Sedition
2077:Negative
1989:Newspeak
1979:Managing
1921:Research
1896:Branding
1848:Literary
1813:Fakelore
1806:websites
1796:Deepfake
1753:Internet
1644:Modeling
1601:Protests
1581:Internet
1514:Advocacy
1506:Activism
1383:Phishing
1293:Cloaking
1270:Spamhaus
1178:Robocall
1158:Junk fax
961:Archived
937:Archived
632:ABC News
583:Archived
579:ABC News
470:Codegres
90:Internet
69:scammers
53:business
2350:Related
2329:Spaving
2314:Pricing
2256:Slogans
2198:Lawfare
2135:Framing
2115:Big lie
1906:Product
1901:Loyalty
1833:Forgery
1778:Hoaxing
1659:Slogans
1639:Mobiles
1531:Boycott
1439:Context
1265:SpamCop
1183:Spambot
1127:Spambot
1117:Joe job
987:GDPR.eu
317:In the
198:charity
1954:Circus
1863:Racial
548:Forbes
235:Canada
209:stocks
194:
190:
2296:Sales
1999:Scrum
1959:Cycle
1873:Virus
1743:Films
1708:Books
1649:Radio
1629:False
1606:Youth
1586:Media
1519:group
1476:Media
1388:Voice
1343:Sping
1260:SORBS
1136:Other
1102:DNSWL
1097:DNSBL
759:(PDF)
325:Japan
2266:Spin
1843:List
1768:Self
1446:Bias
1193:VoIP
994:2020
969:2021
921:2014
891:2014
869:2014
844:2014
819:2014
793:2014
742:2024
716:2014
691:2014
665:2014
613:2014
591:2021
560:2021
529:2014
495:2014
451:2014
405:2014
379:2014
267:The
239:The
161:The
1654:Sex
735:Inc
657:FTC
225:FCC
2421::
1669:TV
985:.
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