494:
investigate the incident. BIEN labeled the incident as a "massacre of working people who strive hard to earn a living." BIEN claimed that safety drills are not conducted in BPO companies due to the unwanted suspension of operations. The
Institute for Occupational Health and Safety Development (IOHSD) demanded the immediate release of investigation results. The IOHSD also advocated for the creation of new laws that would penalize companies that violate occupational safety and health standards, which BIEN expressed support for. The Associated Labor Unions-Trade Union Congress of the Philippines (ALU-TUCP) believed that a "routine and objective" inspection of the mall by the DOLE could have reduced the impact of such fire to property. The ALU-TUCP also criticized the management of SSI, the firm that employed 37 of the 38 victims, for failing to comply with the labor inspection standards on
463:
555:
449:
The task force has found that there was no malpractice in the installation of electrical wirings during the renovation at the third floor, which probably hasn't caused an electrical fire. Moreover, there was absence of appropriate license of some workers performing electrical works; and absence of building permit during renovation. The charges against the said executives were withdrawn after families of the victims filed "affidavits of desistance," which was received later that year.
29:
170:
432:
discovered that the mall's interior emergency exits contained openings which allowed smoke to enter. The IAATF also discovered that the fire alarm system at the SSI office was defective, compatible to allegations made by some survivors which the NCCC management had denied. In addition, the fire alarm system at the SSI office was not connected to the NCCC's system. The IAATF later discovered that the mall's
428:, and emergency exits. However, she could not confirm whether these systems were inoperative at the time of the incident, as reported by some survivors. NCCC's spokesperson Thea Padua said that the mall was inspected by fire officials annually in order to renew its business permit. Padua added that safety drills were conducted in the mall quarterly, the last one occurring on July 14, 2017.
222:). NCCC marketing manager Janna Abdullah Mutalib said that the fire started at the mall's third floor where the textiles (which were the materials that are flammable and caused the fire to worsen), school supplies and furniture were sold. At that time, the establishments were still closed to the public, except for the
493:
Several labor unions criticized the government, particularly the DOLE, for their negligence in maintaining safe workplaces. The
Federation of Free Workers (FFW) called on the DOLE, as well as the BFP and local government officials, to explain the fire. The FFW offered to send their safety officers to
431:
On
December 29, 2017, the IAATF deduced that the mall's emergency exits, which were inside the building, failed to meet certain requirements. IAATF investigator Jerry Candido said that the law requires interior emergency exits to be enclosed in order to prevent the entry of smoke. However, the IAATF
530:
The Bureau of Fire
Protection assessed the entire building of the NCCC Mall Davao was totally damaged, except for the ground floor. The upper floors collapsed on top of each other, which made it difficult for firefighters to conduct their search and retrieval operations. As such, it was recommended
517:
On
December 27, 2017, Mayor Duterte announced that representatives from the Chinese government would visit Davao City to provide assistance to the families of the victims. These representatives visited Davao City on January 10, 2018, and met with Mayor Duterte. Chinese Ambassador to the Philippines
448:
On
December 19, 2018, almost a year later after the incident, charges against NCCC management and SSI were dropped; the IAATF has found insufficient evidence to file charges against any executives of the AC Rockport Construction and Development that handled the renovation of the mall's third floor.
534:
NCCC management applied for demolition on
February 2, 2018, and commenced on May 19 of the same year after the building had been vacated and all utility lines such as electric, gas, telephone and water installations had been disconnected. As of November 2018, the mall complex has been totally torn
326:
The NCCC management reported that the mall's 660 employees were left unemployed due to the fire. The management assured their employees that they would continue to receive their salaries and other benefits. The management added that their 192 employees deployed under a contractual agreement called
246:
process called horizontal ventilation was used to allow the smoke to escape horizontally without extremely damaging the building. This allowed firefighters and other responders to slowly enter the building. Firefighters who had attempted to enter the building were forced to retreat as temperatures
226:
and the SSI office (located at the fourth floor, above where the fire started). The BFP's regional office in Davao received a radio call at 10:05 a.m. PST with the first units arriving at the scene six minutes later and at the same time, some parts of the mall began to fall apart (eventually,
313:
On
Christmas Day, December 25, the bodies of the 37 remaining victims were recovered. The bodies were recovered from the lobby near the stairwell and the elevator. According to Kwan Tiu, the victims were located a few meters away from the stairwell. One of the victims, Melvin Gaa, was a security
254:
The relatives of occupants trapped inside the mall were situated at a restaurant across the mall. At this time, it was reported that 37 people were still trapped inside the building (later clarified to be 38), all of whom except for one were employees of the market research firm Survey
Sampling
181:
located on the corner of MacArthur
Highway and Ma-a Road in Davao City, Philippines. It was operated by the New City Commercial Corporation, which was owned by Chinese businessman Lim Tian Siu and his family. The mall opened in December 2003 as the largest project of the corporation. It was the
506:
SSI issued a statement confirming that 37 victims were employees of the firm. SSI CEO Gary Laben announced that the firm will arrange counseling for its employees and will assist in the funeral arrangements for the victims. Laben added that a fund will be created to assist the families of the
390:(NBI) to conduct separate investigations into the incident. Aguirre instructed the NBI to determine possible criminal liabilities on those responsible. Labor and Employment Secretary Silvestre Bello III tasked the DOLE's regional office to determine whether the mall management violated any
278:, December 24, after receiving updates from members of the rescue units on the condition of the fire, President Duterte announced that those trapped inside the mall had a "zero chance of survival." At 5:15 p.m. PST, about 32 hours since the fire started, the BFP declared "fire out".
542:
The NCCC has stated that there are plans to build a new mall at the site. A high-rise condominium and a newer version of NCCC Mall will take its place. Construction of the new NCCC Mall commenced in July 2021, with target completion in 2024.
440:
On January 10, 2018, charges were filed against eight BFP personnel from the Davao City Fire District for issuing a fire safety inspection certificate for the NCCC mall despite it failing to meet certain requirements of the Philippine
318:. During the fire, Gaa helped evacuate an estimated 783 mall goers, including 83 SSI employees. He, at several times, had already exited the building, but re-entered attempting to rescue more people until his death.
309:
At around 8 a.m. PST, responders were able to recover the remains of the first victim at a restroom near the SSI office. His body was so severely charred that forensic investigators had difficulty identifying him.
436:
system did not function in the third and fourth floors as the valves of the fire sprinkler system were closed. The IAATF cited these loopholes as the reason for the failure of the victims to escape the building.
416:
Davao City Mayor Sara Duterte said that a third party investigator would represent the families of the victims, which was supported by the city government. She added that a multiagency task force led by the
478:
paid an unannounced visit to the families of the victims trapped inside the mall. He consoled them upon the announcement that the victims may have a "zero chance of survival." Presidential Spokesperson
424:
On December 28, 2017, Duterte declared that the NCCC mall was "fire safety compliant". Alagano confirmed that the mall contained the necessary fire safety requirements, such as a fire alarm system, a
751:
154:(SSI). The probable cause of the fire was faulty electrical wiring due to malpractice of the renovation of the mall's third floor. One body was found a day later, whilst 37 others were found on
994:
1202:
1302:
1118:
231:
for unspecified injuries. By 5 p.m. PST, the fire disseminated to other parts of the mall. About two hours later, parts of the floor began to collapse due to the severity of the fire.
1145:
1268:
682:
1456:
1514:
1336:
924:
1171:
897:
809:
1238:
1087:
1723:
1483:
840:
717:
960:
366:(DOLE), along with the Occupational Safety and Health Center and the Employees' Compensation Commission (ECC). In addition, the ECC would provide the relatives with
1398:
1052:
626:
1367:
405:
by the fire. Kwan Tiu said that the BFP will investigate the cause of the fire. Davao City fire marshal Honeyfritz Alagano said that the mall had insufficient
1425:
743:
271:, and other officials arrived at the scene and met with the relatives as firefighting continued. By the end of the day, the fire was still out of control.
1024:
986:
657:
778:
1693:
1750:
363:
397:
BFP director Wilberto Kwan Tiu said that all 38 victims trapped inside the mall died of suffocation due to the release of toxic chemicals such as
418:
290:
1663:
1604:
1194:
1294:
387:
339:
decided that the city's remaining peace and order funds will be used to assist the families of the victims. The city had been declared under a
1110:
1634:
335:
On December 24, 2017, Davao City Mayor Sara Duterte announced that the city's Christmas celebrations would be canceled. On December 25, the
1141:
1448:
1264:
686:
1775:
1506:
1328:
920:
238:
in total were deployed. He said that firefighters could not destroy parts of the building as it would have agitated the flames due to
1167:
889:
1230:
801:
862:
190:. The incident was not the first time a fire struck the corporation's projects. In September 2013, a fire burned an NCCC mall in
1079:
293:(BPO) workers in the Philippines. One survivor claimed that the emergency exits were impassable, while several others said that
89:
1537:
1715:
1479:
832:
227:
the logo of the mall was burned as well) due to the intense heat of the fire. At least six people rescued were treated at the
709:
198:. Furthermore, it was not the first time the Lim family was affected by a fire incident. In 1952, the family established a
952:
1770:
228:
1574:
1390:
234:
BFP director for Southern Mindanao, Wilberto Kwan Tiu, who was the ground commander for the fire incident, said that 31
1780:
1056:
618:
358:
worth of assistance to those affected by the incident. Bello detailed that the relatives of the victims would receive
1765:
1359:
1760:
1421:
587:
391:
1020:
336:
151:
649:
82:
774:
158:
day. On December 27, the remains of a security guard who rescued 783 people from the mall was also found.
1755:
1685:
243:
490:
offered his condolences to the victims. Pimentel urged the BFP to thoroughly investigate the incident.
433:
413:
in the mall were operational, except for the one in the fourth floor where the SSI office was located.
406:
255:
International. At around 9:30 p.m. PST, approximately 12 hours after the fire started, President
1656:
1596:
211:
582:
215:
55:
462:
161:
The mall was nearly burnt down and the remaining structure was demolished due to safety concerns.
1626:
531:
that the 14-year old mall to be demolished since the building may potentially collapse entirely.
285:, which were collected by the Business Process Outsourcing Industry Employees Network (BIEN), a
514:
offered his condolences to the victims. Abe added that Japan is willing to provide assistance.
315:
138:
On December 23, 2017, a fire started at the New City Commercial Center (NCCC) shopping mall in
573:
487:
425:
344:
383:
8:
351:
347:. The Davao City government organized a help desk to assist the families of the victims.
560:
340:
866:
421:
called the Interagency Anti-Arson Task Force (IAATF) would investigate the incident.
298:
1142:"Davao City cancels Christmas, New Year feasts to condole with fire, flood victims"
442:
398:
199:
495:
475:
467:
402:
256:
191:
187:
147:
744:"NCCC mall fire a year later: reckless imprudence charges vs NCCC, SSI dropped"
410:
1657:"With confirmation! NCCC MALL MAA WILL START CONSTRUCTION ON JULY 12, 2021..."
1744:
1566:
1265:"Davao fire marshall explains why they couldn't save 37 trapped in mall fire"
568:
536:
275:
268:
264:
239:
223:
178:
104:
91:
511:
327:
the Bmirck Cooperative may be deployed to other establishments in the city.
294:
282:
260:
146:. At least 38 people were trapped inside the mall, mostly employees of the
480:
286:
235:
143:
75:
139:
71:
59:
28:
155:
1360:"Duterte breaks into tears with families of Davao mall fire victims"
210:
The fire started on the morning of Saturday, December 23, 2017. The
483:
assured the families that the government would extend assistance.
297:
were never conducted. Some survivors also claimed that the mall's
169:
1480:"China to help victims of Davao mall fire, Vinta in January 2018"
195:
1195:"DOLE to provide P30-million assistance to NCCC Mall employees"
1053:"Duterte: 'Let truth come out' in deadly Davao mall fire probe"
987:"36 trapped employees just a few steps from stairs leading out"
951:
Nawal, Allan; Lim, Frinston; Santos, Tina (December 28, 2017).
470:
consoles the relatives of one of the victims, December 24, 2017
219:
1021:"'Heads must roll over Davao mall fire deaths' – labor groups"
214:(BFP) reported that the fire started at around 9:30 a.m.
281:
Survivors of the incident have detailed their experiences on
183:
1538:"City Building issues demolition permit for NCCC Mall Davao"
802:"Mall worker brings to 38 the fatalities of Davao mall fire"
683:"Research Now SSI Statement on Davao, Philippines Mall Fire"
1295:"Authorities discover safety lapses of fire-hit Davao mall"
518:
Zhao Jianhua announced that the Chinese government offered
202:
after relocating to Davao City, but was destroyed by fire.
921:"1 body recovered, 36 feared dead in Philippine mall fire"
70:
New City Commercial Center, McArthur Highway Corner Ma-a,
1649:
1391:"Pimentel asks BFP for thorough probe on Davao mall fire"
833:"Davao City mall fire: 38th victim died after saving 783"
946:
944:
942:
1589:
1449:"Japan offers aid for typhoon, Davao mall fire victims"
710:"Fire traps at least 37 people inside Philippines mall"
1708:
953:"Davao mayor: Shopping mall passed fire safety checks"
1111:"NCCC to absorb affected workers in other operations"
939:
579:
Other incidents involving Philippine shopping malls:
401:(which was produced by the carpets and plastics) and
350:
On December 28, 2017, Labor and Employment Secretary
251:°C, which was enough to liquefy equipment and gears.
1422:"Labor unions slam DOLE over Davao mall fire deaths"
550:
1619:
1560:
1558:
1229:Punay, Edu; Jaymalin, Mayen (December 26, 2017).
865:. New City Commercial Corporation. Archived from
800:Nawal, Allan; Lim, Frinston (December 27, 2017).
619:"Timeline of tragic NCCC Mall fire in Davao City"
576:– worst fire in the Philippines, happened in 1996
1742:
1288:
1286:
1231:"NBI, DOLE to probe Davao city's NCCC Mall fire"
182:corporation's second mall, after opening one in
177:The New City Commercial Center Mall Davao was a
1716:"NCCC eyes completion of new Ma-a mall in 2024"
1678:
1329:"8 BFP personnel to face charges for NCCC fire"
1014:
1012:
685:. Survey Sampling International. Archived from
474:On the evening of December 23, 2017, President
419:Department of the Interior and Local Government
1567:"Davao mall gutted by fire set for demolition"
1555:
1170:. Philippines News Agency. December 25, 2017.
950:
1283:
1228:
737:
735:
314:guard at the mall and a member of the mall's
16:Shopping mall fire in Davao City, Philippines
1080:"Hero emerges in Davao city NCCC Mall blaze"
1009:
535:down, including the building which housed a
354:announced that the government would provide
1690:Skyscrapercity Davao Region (Facebook page)
1627:"Construction of NCCC Mall Maa is underway"
1507:"China gives P5-M aid to NCCC fire victims"
1447:Cabico, Gaea Katreena (December 26, 2017).
1293:Cigaral, Ian Nicholas (December 30, 2017).
1193:Cabico, Gaea Katreena (December 29, 2017).
980:
978:
650:"Fire Traps Dozens Inside Philippines Mall"
1322:
1320:
1186:
741:
732:
612:
610:
608:
606:
604:
27:
1686:"Groundworks activity at NCCC Mall - Maa"
1419:
1388:
1357:
1262:
1258:
1256:
1224:
1222:
1220:
1168:"Davao City now under state of calamity"
1077:
1050:
1018:
975:
890:"Davao mall fire not the first for NCCC"
888:Bajo, Anna Felicia (December 26, 2017).
799:
775:"36 bodies found inside Davao City mall"
742:Antonio IV, Colina (December 22, 2018).
707:
647:
461:
382:On December 26, 2017, Justice Secretary
168:
1751:December 2017 events in the Philippines
1317:
1292:
1263:Mellejor, Lillian (December 26, 2017).
1019:Fonbuena, Carmela (December 27, 2017).
601:
1743:
1696:from the original on February 18, 2023
1666:from the original on February 18, 2023
1607:from the original on November 11, 2022
1564:
1535:
1504:
1486:from the original on December 27, 2017
1477:
1459:from the original on December 26, 2017
1446:
1428:from the original on December 26, 2017
1401:from the original on December 26, 2017
1370:from the original on December 26, 2017
1358:Corrales, Nestor (December 24, 2017).
1326:
1305:from the original on December 30, 2017
1271:from the original on December 26, 2017
1241:from the original on December 26, 2017
1205:from the original on December 31, 2017
1192:
1174:from the original on December 26, 2017
1148:from the original on December 26, 2017
1121:from the original on December 31, 2017
1090:from the original on December 29, 2017
1046:
1044:
1042:
1027:from the original on December 28, 2017
997:from the original on December 28, 2017
984:
963:from the original on December 28, 2017
927:from the original on December 29, 2017
900:from the original on December 29, 2017
843:from the original on December 29, 2017
812:from the original on December 28, 2017
781:from the original on December 25, 2017
754:from the original on December 26, 2018
720:from the original on December 24, 2017
708:Villamor, Felipe (December 24, 2017).
660:from the original on December 24, 2017
648:Villamor, Felipe (December 24, 2017).
629:from the original on December 28, 2017
330:
1726:from the original on February 7, 2022
1637:from the original on December 4, 2021
1577:from the original on October 24, 2018
1517:from the original on January 13, 2018
1420:Talabong, Rambo (December 26, 2017).
1339:from the original on January 13, 2018
1253:
1217:
1108:
1078:Regalado, Edith (December 28, 2017).
918:
830:
677:
675:
1536:Colina, Antonio IV (March 1, 2018).
1389:Orellana, Faye (December 24, 2017).
1139:
985:Revita, Juliet (December 26, 2017).
887:
772:
1505:Canedo, Karina (January 13, 2018).
1327:Revita, Juliet (January 10, 2018).
1109:Arado, Jennie (December 30, 2017).
1039:
617:Lim, Frinston (December 26, 2017).
616:
539:branch, which was torn down later.
374:per month as survivorship pension.
370:for burial assistance and at least
229:Southern Philippines Medical Center
13:
1660:Davao Construction (Facebook page)
1478:Cepeda, Mara (December 27, 2017).
1051:Bacungan, VJ (December 26, 2017).
831:Nawal, Allan (December 28, 2017).
672:
364:Department of Labor and Employment
14:
1792:
1776:2017 disasters in the Philippines
1055:. CNN Philippines. Archived from
1565:Revita, Julieta (May 18, 2018).
1140:Basa, Mick (December 24, 2017).
919:Gomez, Jim (December 24, 2017).
773:Basa, Mick (December 25, 2017).
553:
522:to the families of the victims.
501:
388:National Bureau of Investigation
377:
1631:New City Commercial Corporation
1529:
1498:
1471:
1440:
1413:
1382:
1351:
1160:
1133:
1102:
1071:
912:
881:
1601:Sun.Star Davao (Facebook page)
855:
824:
793:
766:
701:
641:
588:2020 Greenhills hostage crisis
392:occupational safety and health
173:NCCC mall before fire incident
1:
595:
164:
152:Survey Sampling International
935:– via Chicago Tribune.
525:
452:
291:business process outsourcing
7:
1267:. Philippines News Agency.
546:
457:
247:reached between 500 and 700
244:fire protection engineering
39:December 23, 2017
10:
1797:
1771:21st century in Davao City
434:automatic fire suppression
304:
1781:Commercial building fires
1395:Philippine Daily Inquirer
1364:Philippine Daily Inquirer
957:Philippine Daily Inquirer
837:Philippine Daily Inquirer
806:Philippine Daily Inquirer
714:The Sydney Morning Herald
623:Philippine Daily Inquirer
386:ordered the DOLE and the
321:
212:Bureau of Fire Protection
128:
120:
81:
66:
50:
35:
26:
22:2017 Davao City mall fire
1766:Fires in the Philippines
583:2007 Glorietta explosion
510:Japanese Prime Minister
263:, Davao City Vice Mayor
124:Faulty electrical wiring
205:
1761:Defunct shopping malls
471:
345:Typhoon Tembin (Vinta)
316:incident response team
174:
1722:. December 16, 2021.
1182:– via Sun.Star.
574:Ozone Disco Club fire
488:Aquilino Pimentel III
465:
426:fire sprinkler system
172:
1059:on December 27, 2017
923:. Associated Press.
869:on December 29, 2017
689:on December 26, 2017
384:Vitaliano Aguirre II
1597:"NCCC Maa new face"
1542:Mindanao Daily News
1453:The Philippine Star
1299:The Philippine Star
1235:The Philippine Star
1199:The Philippine Star
1084:The Philippine Star
352:Silvestre Bello III
331:Government response
301:was not activated.
267:, Davao Archbishop
259:, Davao City Mayor
105:7.0625°N 125.5916°E
101: /
23:
1756:2017 fires in Asia
1603:. Sun.Star Davao.
1279:– via News5.
654:The New York Times
561:Philippines portal
472:
337:Davao City Council
274:On the morning of
175:
21:
486:Senate President
409:and that all the
341:state of calamity
299:fire alarm system
240:oxygen combustion
136:
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739:
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634:
614:
563:
558:
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556:
521:
399:hydrogen cyanide
373:
369:
361:
357:
250:
200:textile business
116:
115:
113:
112:
111:
110:7.0625; 125.5916
106:
102:
99:
98:
97:
94:
46:
44:
31:
24:
20:
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1581:October 24,
1547:October 24,
1521:January 13,
1482:. Rappler.
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1343:January 13,
1144:. Rappler.
1023:. Rappler.
777:. Rappler.
481:Harry Roque
407:ventilation
394:standards.
356:₱30 million
287:labor union
144:Philippines
108: /
96:125°35′30″E
83:Coordinates
76:Philippines
1745:Categories
1720:Edge Davao
863:"About Us"
596:References
537:McDonald's
520:₱5 million
512:Shinzō Abe
466:President
165:Background
140:Davao City
72:Davao City
54:9:30 a.m.
43:2017-12-23
748:MindaNews
526:Aftermath
507:victims.
453:Reactions
443:fire code
362:from the
156:Christmas
93:7°03′45″N
60:UTC+08:00
1724:Archived
1694:Archived
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779:Archived
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718:Archived
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627:Archived
547:See also
458:Domestic
67:Location
1670:May 10,
368:₱30,000
360:₱20,000
343:due to
305:Victims
196:Palawan
41: (
372:₱3,700
322:Impact
249:
129:Deaths
220:UTC+8
184:Tagum
150:firm
121:Cause
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206:Fire
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36:Date
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