Knowledge

Partner relationship management

Source 📝

68:'s sales opportunity database and obtain product, pricing, and training information. This helps vendors to streamline processes, as well as to collect and assess data about various stages of the partner sales funnel. There are a number of solution providers who offer PRM software to companies who rely heavily on a PRM solution to stay relevant in their respective industries. 152:
The PRM application market has expanded significantly in the last 10 years, with vendors offering improved end-to-end and point solutions for the management of channel sales partners. It's also grown steadily due to the recent trend towards a strategic partner-first approach at companies like Dell
71:
Vendors who implement a PRM solution are typically motivated by a need to reduce the financial overhead, automate regular processes, and establish new partnerships to drive channel revenue and scale. Partners may also be integrators or managed service providers. Unlike
160:
Aside from Zift Solutions and Magentrix, Forrester further identified the other 10 of the 12 most significant PRM providers as: 360insights, Allbound, AppDirect, Channel Mechanics, Channeltivity, Impartner, Mindmatrix, PartnerStack, Salesforce, and ZINFI Technologies.
76:
systems, which are tailored toward getting an end customer to purchase from you, a PRM system is focused on getting a partner to sell on your behalf. As a result, they commonly offer web-based self-service tools, information, and resources to partner resellers.
59:
The general purpose of a PRM is to enable vendors to better manage their partners through the introduction of reliable systems, automated processes, optimization tools, and procedures for interacting with them. Web-based PRM systems typically include a
156:
A 2023 Forrester Wave report notes: "Marketing decision-makers identified increased focus on achieving B2B revenue and growth via the partner ecosystem among their most important priorities in the next 12 months."
110:
as their intended or preferred channel for a subsequent sale, allowing the registered partner a discount on the sale price. Programs are sometimes criticized for their complexity
149:
Gartner reports that PRM solutions have mainly been adopted by companies in the hardware technology, software technology, telecommunication, and manufacturing industries.
250: 17: 49:. The most common types of channel partners include resellers, distributors, independent software vendors, or affiliate partners like influencers. 284: 56:, the strongest performers are Salesforce, Zift Solutions, Magentrix, Impartner, ZINFI Technologies, Mindmatrix and 360insights. 232: 64:, a partner and customer contact database, and a partner portal which allows partners to log in and interact with a 369: 316: 180: 175: 73: 106:
Deal registration programs, under which vendors register the partner who has brought them a potential deal with a
267: 233:"Definition of Sales-focused Partner Relationship Management (PRM) - Gartner Information Technology Glossary" 374: 213: 61: 334: 89: 53: 33:, used especially in IT and cybersecurity industries, is a system of methodologies, strategies, 214:"Definition of Partner Relationship Management (PRM) - Gartner Information Technology Glossary" 364: 251:
Kalibrate Asset Management sues IBM for half a million dollars over deal registration dispute
190: 8: 185: 107: 54:
2023 report, The 12 PRM Providers That Matter Most And How They Stack Up, by Forrester
46: 170: 135: 130: 126: 301: 358: 121: 114: 100: 96: 38: 34: 285:
Time to Wring Complexity out of Public Sector Deal Registration
65: 42: 85:
Partner relationship management tools available include:
257:, published 13 February 2018, accessed 23 September 2023 317:"Partner Relationship Management (PRM) Comes Of Age" 274:, published 22 February 2024, accessed 2 June 2024 356: 291:, published 12 August 2015, accessed 2 June 2024 268:Sophos launches new Partner Care offering 14: 357: 314: 31:Partner relationship management (PRM) 18:Partner relationship management (PRM) 208: 206: 24: 140:Partner marketing automation tools 25: 386: 203: 181:Supplier relationship management 176:Customer relationship management 74:customer relationship management 327: 308: 294: 277: 260: 243: 225: 13: 1: 196: 47:channel partner relationships 80: 7: 164: 10: 391: 315:McBain, Jay (2018-11-02). 222:, accessed 17 January 2021 41:capabilities which help a 144: 62:Content Management System 289:Government Sales Insider 90:Market development funds 370:Supply chain management 339:reprints2.forrester.com 92:(MDF) request programs 302:"Gartner 2023 Trends" 191:Software as a service 27:Software methodology 335:"Forrester Reprint" 186:Facility management 108:qualified prospect 375:Business software 122:business planning 16:(Redirected from 382: 349: 348: 346: 345: 331: 325: 324: 312: 306: 305: 298: 292: 281: 275: 264: 258: 247: 241: 240: 229: 223: 221: 210: 131:loyalty programs 21: 390: 389: 385: 384: 383: 381: 380: 379: 355: 354: 353: 352: 343: 341: 333: 332: 328: 313: 309: 300: 299: 295: 282: 278: 265: 261: 248: 244: 231: 230: 226: 212: 211: 204: 199: 171:Channel partner 167: 147: 136:Content library 83: 52:According to a 28: 23: 22: 15: 12: 11: 5: 388: 378: 377: 372: 367: 351: 350: 326: 307: 293: 276: 259: 242: 224: 201: 200: 198: 195: 194: 193: 188: 183: 178: 173: 166: 163: 146: 143: 142: 141: 138: 133: 124: 118: 115:sales pipeline 111: 104: 93: 82: 79: 26: 9: 6: 4: 3: 2: 387: 376: 373: 371: 368: 366: 363: 362: 360: 340: 336: 330: 322: 318: 311: 303: 297: 290: 286: 283:Laclede, B., 280: 273: 269: 263: 256: 252: 246: 238: 234: 228: 219: 215: 209: 207: 202: 192: 189: 187: 184: 182: 179: 177: 174: 172: 169: 168: 162: 158: 154: 150: 139: 137: 134: 132: 128: 125: 123: 119: 116: 112: 109: 105: 102: 101:accreditation 98: 97:certification 94: 91: 88: 87: 86: 78: 75: 69: 67: 63: 57: 55: 50: 48: 44: 40: 36: 32: 19: 365:Partnerships 342:. Retrieved 338: 329: 320: 310: 296: 288: 279: 271: 262: 254: 249:Jenkin, M., 245: 236: 227: 217: 159: 155: 153:and others. 151: 148: 84: 70: 58: 51: 30: 29: 266:Starc, A., 359:Categories 344:2023-12-20 197:References 103:automation 95:Training, 45:to manage 321:Forrester 117:reporting 113:Indirect 81:PRM tools 39:web-based 165:See also 35:software 237:Gartner 218:Gartner 145:Trends 127:Reward 120:Joint 99:, and 66:vendor 43:vendor 37:, and 129:and 272:CRN 255:CRN 361:: 337:. 319:. 287:, 270:, 253:, 235:. 216:. 205:^ 347:. 323:. 304:. 239:. 220:. 20:)

Index

Partner relationship management (PRM)
software
web-based
vendor
channel partner relationships
2023 report, The 12 PRM Providers That Matter Most And How They Stack Up, by Forrester
Content Management System
vendor
customer relationship management
Market development funds
certification
accreditation
qualified prospect
sales pipeline
business planning
Reward
loyalty programs
Content library
Channel partner
Customer relationship management
Supplier relationship management
Facility management
Software as a service


"Definition of Partner Relationship Management (PRM) - Gartner Information Technology Glossary"
"Definition of Sales-focused Partner Relationship Management (PRM) - Gartner Information Technology Glossary"
Kalibrate Asset Management sues IBM for half a million dollars over deal registration dispute
Sophos launches new Partner Care offering
Time to Wring Complexity out of Public Sector Deal Registration

Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.