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Mary E. Guy

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228:’s point of view about politics and administration. Using bibliometric mapping, she demonstrated the intellectual networks and paths that emotional labor research has followed in its early diffusion into the field. Furthermore, she criticized civil service systems which are designed on the assumptions of a bygone era, thus failing to acknowledge and compensate emotional labor. 241:
General Social Survey of 454 government employees and compared Baby Boomers to GenXers. Results of her study indicated minor differences between the Baby Boom generation and Generation X in terms of their appraisal of work motivation factors. She also studied the concepts regarding emotional labor and artful affect, which advances our understanding of leadership.
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Guy defined human service organizations, discussed the attributes that distinguish them from other organizational forms, and proposed a range of theoretical approaches to address these attributes. Furthermore, she described the relationship that exists between emotional labor and job burnout in the
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Guy examined two decades of affirmative action initiatives and drew a comparative analysis based on the status of women and men in career public management positions. In her study, she argued that women have a long way to go before they reach parity. In 2014, she conducted a study based on the 2002
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Guy has published papers and books on topics related to public administration. She is best known for exploring the emotive demands of street level work, and for her work on the difference that gender makes. Her research has a particular focus on public service delivery, dynamics within the
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Guy presented several approaches for strengthening government and increasing government's capacity to deal with the complexity of interrelated social, administrative, demographic, and economic challenges, and explored Paul Volcker's dream of a government that works better.
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Guy's research is focused on public administration, with a particular attention on public service delivery, dynamics within the citizen-state encounter, emotional labor, social equity, and the difference that gender makes in policy development and implementation.
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Kelly, R. M., Guy, M. E., Bayes, J., Duerst-Lahti, G., Duke, L. L., Hale, M. M., ... & Stanley, J. R. (1991). Public managers in the states: A comparison of career advancement by sex. Public Administration Review,
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In her study regarding public administration, Guy discussed the divergence, parallel paths, and convergence that link political science and public administration as fields, and highlighted
452:"Book Review: Book Review: Mary E. Guy, Meredith A., Newmann, and Sharon M. Mastracci Emotional Labor: Putting the Service in Public Service. Armonk, NY: M.E. Sharpe, 2008" 375:
Yang, S. B., & Guy, M. E. (2006). GenXers versus boomers: Work motivators and management implications. Public Performance & Management Review, 29(3), 267–284.
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as assistant professor in 1982, and was promoted to associate professor in 1986, and to Professor in 1991. She assumed the Jerry Collins Eminent Scholar Chair in the
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Guy, M.E. (1993). Three steps forward, two steps backward: The status of women's integration into public management. Public Administration Review, 53(4), 285–292.
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Newman, M. A., Guy, M. E., & Mastracci, S. H. (2009). Beyond cognition: Affective leadership and emotional labor. Public Administration Review, 69(1), 6-20.
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Guy, M. E., & Newman, M. A. (2004). Women's jobs, men's jobs: Sex segregation and emotional labor. Public administration review, 64(3), 289–298.
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and received her bachelor's degree in Psychology in 1969. In the following year, she obtained her master's degree in Rehabilitation Counseling from
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is an American political scientist, public administration scholar, academic, and author. She is a professor at School of Public Affairs at
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at Florida State University in 1997. In 2008 she joined the School of Public Affairs at University of Colorado Denver as a professor.
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context of individualist versus collectivist cultures, while taking a sample of public servants in the United States and China.
491:"Emotional Labor and Crisis Response: Working on the Razor's Edge by Sharon H. Mastracci, Mary E. Guy, and Meredith A. Newman" 989: 200: 117: 529: 797: 964: 268:
2011,2014,2017,2018 - Chester A. Newland Presidential Citation of Merit, American Society for Public Administration
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Guy, M.E. (2017). Mom work versus dad work in local government. Administration & Society 49(1): 48-64
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and earned her master's degree in Psychology in 1976, and Doctoral Degree in political science in 1981.
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and emotional labor: How related are they?” Review of Public Personnel Administration, 35(3): 261-277.
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Guy, M. E. (1990). Ethical decision making in everyday work situations. Greenwood Publishing Group.
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Guy, M.E. (2020). Emotive skills are work skills.” Public Personnel Management, 49(3): 327–330.
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citizen-state encounter, emotional labor, and social equity. She has authored books, including
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Guy is a fellow of the National Academy of Public Administration. She was editor-in-chief of
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2009 - Delivered Donald Stone Lecture, American Society for Public Administration (ASPA)
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Essentials of Public Service: An Introduction to Contemporary Public Administration
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Essentials of Public Service: An Introduction to Contemporary Public Administration
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The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service
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From Organizational Decline to Organizational Renewal: The Phoenix Syndrome
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From Organizational Decline to Organizational Renewal: The Phoenix Syndrome
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Political scientist, public administration scholar, academic, and author
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Women and Men of the States: Public Administrators at the State Level
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2018 - Dwight Waldo Award, American Society for Public Administration
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2010 - Award for Excellence in Service, University of Colorado Denver
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Newman, Meredith A.; Guy, Mary E.; Mastracci, Sharon H. (2009).
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Emotional Labor and Crisis Response: Working on the Razor's Edge
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Emotional Labor and Crisis Response: Working on the Razor's Edge
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2018 - Visiting Distinguished Professor, Boise State University
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Public Administration Evolving: From Foundations to the Future
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Dwight Waldo Award, American Society for Public Administration
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2020 - Paul Van Riper Award for Excellence and Service, ASPA
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1998 – Fellow, National Academy of Public Administration
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Emotional Labor: Putting the Service in Public Service
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Emotional Labor: Putting the Service in Public Service
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Paul Van Riper Award for Excellence and Service, ASPA
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Ethical Decision Making for Everyday Work Situations
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Achieving Social Equity: From Problems to Solutions
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Ethical Decision Making in Everyday Work Situations
199:Upon receiving her Doctoral degree, Guy joined the 851: 782:Diversity and Affirmative Action in Public Service 690:Hsieh, Chih-Wei; Guy, Mary E.; Wang, Daan (2019). 965:"Paul Van Riper Award for Excellence and Service" 48:Fellow, National Academy of Public Administration 976: 296:Professionals in Organizations: Debunking a Myth 205:Askew School of Public Administration and Policy 142:Professionals in Organizations: Debunking a Myth 271:2012 - ASPA/NASPAA Distinguished Research Award 731:Guy, Mary Ellen; Newman, Meredith A. (2004). 650: 689: 488: 889:Public Performance & Management Review 819:Public Performance & Management Review 651:McCandless, Sean A.; Guy, Mary E. (2013). 778:"Three Steps Forward, Two Steps Backward" 730: 707: 587:Review of Public Personnel Administration 456:Review of Public Personnel Administration 169:Review of Public Personnel Administration 16:American political scientist and academic 763:"Prescriptions for Improving Government" 219: 812: 696:Journal of Public and Nonprofit Affairs 495:International Public Management Journal 245:Public sector human resource management 977: 813:Yang, Seung-BUM; Guy, Mary E. (2006). 527: 409: 407: 405: 1000:University of Colorado Denver faculty 882: 449: 381:Guy, M.E. & Lee, H. J. (2015). 356: 253: 235: 775: 619: 580: 534:Journal of Public Affairs Education 402: 201:University of Alabama at Birmingham 118:University of Alabama at Birmingham 13: 883:Lu, Xiaojun; Guy, Mary E. (2019). 657:Administrative Theory & Praxis 14: 1011: 870:10.1111/j.1540-6210.2008.01935.x 749:10.1111/j.1540-6210.2004.00373.x 957: 943: 929: 915: 876: 845: 806: 769: 755: 724: 683: 284: 71:M.A., Rehabilitation Counseling 985:Jacksonville University alumni 644: 613: 574: 560: 528:Larson, Samantha June (2019). 521: 482: 450:Resh, William G. (June 2010). 443: 421: 1: 923:"Search Fellows: All Fellows" 901:10.1080/15309576.2018.1507916 546:10.1080/15236803.2018.1511103 489:Dehart-Davis, Leisha (2014). 395: 134:University of Colorado Denver 110:University of Colorado Denver 990:University of Florida alumni 858:Public Administration Review 737:Public Administration Review 507:10.1080/10967494.2014.935250 189:University of South Carolina 174: 94:University of South Carolina 7: 210: 10: 1016: 831:10.2753/PMR1530-9576290302 669:10.2753/ATP1084-1806350302 108:School of Public Affairs, 709:10.20899/jpna.5.3.240-260 352:(2020) ISBN 9781733934466 346:(2019) ISBN 9783030248239 340:(2018) ISBN 9780999235904 334:(2015) ISBN 9781317514534 328:(2012) ISBN 9780765625199 322:(2008) ISBN 9780765621177 316:(1992) ISBN 9781563240515 310:(1990) ISBN 9780899304182 304:(1989) ISBN 9780899303727 298:(1985) ISBN 9780275901110 194: 123: 104: 99: 79: 65: 60: 56: 44: 36: 28: 21: 790:10.4324/9780429500954-20 599:10.1177/0734371X04272867 468:10.1177/0734371X09360174 289: 171:from 2001 through 2006. 114:Florida State University 75:Ph.D., Political Science 937:"Donald Stone Lecturer" 638:10.1111/1468-2508.00205 626:The Journal of Politics 187:. She then enrolled at 181:Jacksonville University 86:Jacksonville University 383:Emotional intelligence 776:Guy, Mary E. (2018). 620:Guy, Mary E. (2003). 581:Guy, Mary E. (2005). 220:Public administration 185:University of Florida 90:University of Florida 951:"Dwight Waldo Award" 784:. pp. 311–326. 61:Academic background 357:Selected articles 254:Awards and honors 236:Public management 127: 126: 1007: 969: 968: 961: 955: 954: 947: 941: 940: 933: 927: 926: 919: 913: 912: 880: 874: 873: 849: 843: 842: 810: 804: 803: 773: 767: 766: 759: 753: 752: 728: 722: 721: 711: 687: 681: 680: 648: 642: 641: 617: 611: 610: 578: 572: 571: 564: 558: 557: 525: 519: 518: 486: 480: 479: 447: 441: 440: 425: 419: 418: 411: 73:M.A., Psychology 69:B.A., Psychology 19: 18: 1015: 1014: 1010: 1009: 1008: 1006: 1005: 1004: 975: 974: 973: 972: 963: 962: 958: 949: 948: 944: 935: 934: 930: 921: 920: 916: 881: 877: 850: 846: 811: 807: 800: 774: 770: 761: 760: 756: 729: 725: 688: 684: 653:"One More Time" 649: 645: 618: 614: 583:"Editor's Note" 579: 575: 566: 565: 561: 526: 522: 487: 483: 448: 444: 427: 426: 422: 415:"Mary Guy, PhD" 413: 412: 403: 398: 359: 292: 287: 256: 247: 238: 222: 213: 197: 179:Guy studied at 177: 116: 112: 92: 88: 74: 72: 70: 51: 49: 24: 17: 12: 11: 5: 1013: 1003: 1002: 997: 992: 987: 971: 970: 956: 942: 928: 914: 895:(3): 685–706. 875: 844: 825:(3): 267–284. 805: 798: 768: 754: 743:(3): 289–298. 723: 702:(3): 240–260. 682: 663:(3): 356–377. 643: 632:(3): 641–655. 612: 573: 559: 540:(3): 423–425. 520: 501:(3): 433–436. 481: 462:(2): 257–262. 442: 420: 400: 399: 397: 394: 393: 392: 389: 386: 379: 376: 373: 370: 367: 363: 358: 355: 354: 353: 347: 341: 335: 329: 323: 317: 311: 305: 299: 291: 288: 286: 283: 282: 281: 278: 275: 272: 269: 266: 263: 260: 255: 252: 246: 243: 237: 234: 226:Woodrow Wilson 221: 218: 212: 209: 196: 193: 176: 173: 125: 124: 121: 120: 106: 102: 101: 97: 96: 83: 77: 76: 67: 63: 62: 58: 57: 54: 53: 46: 42: 41: 38: 34: 33: 30: 26: 25: 22: 15: 9: 6: 4: 3: 2: 1012: 1001: 998: 996: 995:Living people 993: 991: 988: 986: 983: 982: 980: 966: 960: 952: 946: 938: 932: 924: 918: 910: 906: 902: 898: 894: 890: 886: 879: 871: 867: 863: 859: 855: 848: 840: 836: 832: 828: 824: 820: 816: 809: 801: 799:9780429500954 795: 791: 787: 783: 779: 772: 764: 758: 750: 746: 742: 738: 734: 727: 719: 715: 710: 705: 701: 697: 693: 686: 678: 674: 670: 666: 662: 658: 654: 647: 639: 635: 631: 627: 623: 616: 608: 604: 600: 596: 592: 588: 584: 577: 569: 563: 555: 551: 547: 543: 539: 535: 531: 524: 516: 512: 508: 504: 500: 496: 492: 485: 477: 473: 469: 465: 461: 457: 453: 446: 438: 434: 430: 424: 416: 410: 408: 406: 401: 390: 387: 384: 380: 377: 374: 371: 368: 364: 361: 360: 351: 348: 345: 342: 339: 336: 333: 330: 327: 324: 321: 318: 315: 312: 309: 306: 303: 300: 297: 294: 293: 279: 276: 273: 270: 267: 264: 261: 258: 257: 251: 242: 233: 229: 227: 217: 208: 206: 202: 192: 190: 186: 182: 172: 170: 165: 163: 159: 155: 151: 147: 143: 137: 135: 131: 122: 119: 115: 111: 107: 103: 100:Academic work 98: 95: 91: 87: 84: 82: 78: 68: 64: 59: 55: 47: 43: 39: 37:Occupation(s) 35: 31: 27: 20: 959: 945: 931: 917: 892: 888: 878: 861: 857: 847: 822: 818: 808: 781: 771: 757: 740: 736: 726: 699: 695: 685: 660: 656: 646: 629: 625: 615: 590: 586: 576: 562: 537: 533: 523: 498: 494: 484: 459: 455: 445: 423: 349: 343: 337: 331: 325: 319: 313: 307: 301: 295: 285:Bibliography 248: 239: 230: 223: 214: 198: 178: 168: 166: 161: 157: 153: 149: 145: 141: 138: 129: 128: 105:Institutions 130:Mary E. Guy 29:Nationality 23:Mary E. Guy 979:Categories 396:References 81:Alma mater 909:149571746 839:145777594 718:214053454 677:145795496 607:220750306 554:159990248 515:143771968 476:153332711 175:Education 66:Education 864:: 6–20. 366:402–412. 211:Research 32:American 593:: 3–4. 437:2393136 907:  837:  796:  716:  675:  605:  552:  513:  474:  435:  195:Career 160:, and 45:Awards 905:S2CID 835:S2CID 714:S2CID 673:S2CID 603:S2CID 550:S2CID 511:S2CID 472:S2CID 433:JSTOR 290:Books 794:ISBN 897:doi 866:doi 827:doi 786:doi 745:doi 704:doi 665:doi 634:doi 595:doi 542:doi 503:doi 464:doi 981:: 903:. 893:42 891:. 887:. 862:69 860:. 856:. 833:. 823:29 821:. 817:. 792:. 780:. 741:64 739:. 735:. 712:. 698:. 694:. 671:. 661:35 659:. 655:. 630:65 628:. 624:. 601:. 591:25 589:. 585:. 548:. 538:25 536:. 532:. 509:. 499:17 497:. 493:. 470:. 460:30 458:. 454:. 431:. 404:^ 164:. 156:, 152:, 148:, 144:, 136:. 967:. 953:. 939:. 925:. 911:. 899:: 872:. 868:: 841:. 829:: 802:. 788:: 765:. 751:. 747:: 720:. 706:: 700:5 679:. 667:: 640:. 636:: 609:. 597:: 570:. 556:. 544:: 517:. 505:: 478:. 466:: 439:. 417:.

Index

Alma mater
Jacksonville University
University of Florida
University of South Carolina
University of Colorado Denver
Florida State University
University of Alabama at Birmingham
University of Colorado Denver
Jacksonville University
University of Florida
University of South Carolina
University of Alabama at Birmingham
Askew School of Public Administration and Policy
Woodrow Wilson
Emotional intelligence



"Mary Guy, PhD"
"Reviewed Work: Professionals in Organizations: Debunking a Myth. by Mary E. Guy"
JSTOR
2393136
"Book Review: Book Review: Mary E. Guy, Meredith A., Newmann, and Sharon M. Mastracci Emotional Labor: Putting the Service in Public Service. Armonk, NY: M.E. Sharpe, 2008"
doi
10.1177/0734371X09360174
S2CID
153332711
"Emotional Labor and Crisis Response: Working on the Razor's Edge by Sharon H. Mastracci, Mary E. Guy, and Meredith A. Newman"
doi
10.1080/10967494.2014.935250

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