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retirement sometime between 1911 and 1915. A few hours after Nutt started working, her sister Stella became the world's second female telephone operator, also making the pair the first two sister telephone operators in history. Unlike her sister, Stella only remained on the job for a few years.
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operators, but their attitude (lack of patience) and behavior (pranks and cursing) were unacceptable for live phone contact, so the company began hiring women operators instead. Thus, on
September 1, 1878, Nutt was hired, starting a career that lasted between 33 and 37 years, ending with her
218: : 6 March 2015), Emma Nutt in household of George W Nutt, Precinct 1 Chelsea city Ward 1, Suffolk, Massachusetts, United States; citing sheet 9B, family 188, NARA microfilm publication T623 (Washington, D.C.: National Archives and Records Administration, n.d.); FHL microfilm 1,240,689.
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The customer response to her soothing, cultured voice and patience was overwhelmingly positive, so boys were soon replaced by women. In 1879 these included Bessie Snow
Balance, Emma Landon, Carrie Boldt, and Minnie Schumann, the first female operators in Michigan.
143:, who is credited with inventing the first practical telephone; apparently she changed jobs from a local telegraph office. She was paid a salary of $ 10 per month for a 54-hour week. Reportedly, she could remember every number in the telephone directory of the
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This scene from "Bold
Experiment – the Telephone Story", depicts the first women operators, Emma and Stella Nutt, working alongside boy operators at the Edwin Holmes Telephone Despatch Co. Boston, Massachusetts in
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In
January 1878, the Boston Telephone Dispatch Company had started hiring boys as telephone operators, starting with George Willard Croy. Boys (reportedly including Nutt's husband) had been very successful as
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In 1900, Emma, her parents, her sister Stella, and Stella's husband, William G Evart, and 10-year-old son, Arthur C Evart, were living together in
Chelsea, Massachusetts
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292:"AT&T, Media Info, SBC Michigan Recognizes 125 Years of Telephone Operators, Personal Service, Michigan, San Antonio, Texas, October 31, 2003"
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551:"KMC Telecom Launches CLEC Industry's First Voice Activated Speech Recognition and 'Follow Me' Calling Services"
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529:"The Telecommunications History Group. Operators. Scene from "Bold Experiment – the Telephone Story""
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214:"United States Census, 1900," database with images, FamilySearch (
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464:"New Hampshire Telephone, "It's for You!", by Carole Soul"
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267:"Forensic Genealogy, Who is Emma M. Nutt?"
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355:"PBS American Experience, The Telephone"
326:(2nd ed.). CRC Press. p. 696.
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377:"About this date – 1st September, 1878"
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16:World's first female telephone operator
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406:"Holiday insights, Emma Nutt day"
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431:"130 Years of the Telephone"
294:. AT&T. October 31, 2003
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320:Petersen, J.K. (2002).
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408:. Holidayinsights.com
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186:Directory assistance
557:. February 21, 2000
531:. Telcomhistory.org
383:on October 27, 2013
231:Fernandes, Carlos.
593:People from Boston
243:on August 19, 2017
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139:Nutt was hired by
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66:Telephone operator
553:(Press release).
495:Kate Schnedeker.
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102:Edwin Holmes
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598:Hello Girls
588:1915 deaths
583:1860 births
233:"Emma Nutt"
577:Categories
361:August 24,
339:August 30,
202:References
129:telegraphy
62:Occupation
357:. pbs.org
94:Emma Nutt
43:July 1860
25:Emma Nutt
435:AT&T
175:See also
118:, U.S.
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112:Boston
507:(PDF)
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160:1878.
80:Notes
563:2010
537:2010
515:2010
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447:2013
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363:2013
341:2018
328:ISBN
300:2010
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249:2010
54:Died
40:Born
107:sic
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Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
