280:, focused on understanding how social interaction works in settings from first dates to medicine and healthcare; from mediation to police crisis negotiation and emergency service calls, and from sales encounters to interaction in “SaaS” (Software as a Service) platforms and conversational user interfaces. Much of her early research focused on how people categorize themselves and each other – and resist, challenge, embrace those categorizations – in talk and text of all kinds. It examined ‘isms’ and the incredibly subtle as well as blatant ways in which power, prejudice, and inclusion/exclusion are made manifest in the details of social interaction. Another common thread in her work is the identification of effective and less effective interactional practices and their impact on the outcome of conversational encounters. She has published over 150 research outputs, including several co-authored academic books (
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257:. Her PhD was entitled, "Gender and Discourse in Higher Education". Stokoe collected video recordings of university tutorials, and conducted conversation analyses of the way students produced on-task talk and managed topics, as well as academic identity and the relevance of gender to interaction.
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396:. During the COVID-19 pandemic, she participated in the Policing and Security subgroup of the Independent Scientific Pandemic Insights Group on Behaviours (SPI-B), which provided independent, expert behavioural science advice to the
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During her 20 years at
Loughborough University, she was Associate Dean Research (2013–2018) for the School of Social Sciences and Humanities, and Associate Pro Vice-Chancellor (2019–2021) for
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Stokoe graduated from the
University of Central Lancashire ("Preston Poly") in 1993 with an undergraduate degree in psychology. She completed her PhD in psychology at what was then
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388:, was published in 2018 (Little, Brown). Since 2008, she has worked extensively with external partners across public, third, and private sectors, and been an industry fellow at
1092:"Asking for help without asking for help: How victims request and police offer assistance in cases of domestic violence when perpetrators are potentially co-present"
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Stokoe is passionate about translating research in conversation analysis for wider audiences and she has spoken at many science festivals and events including at
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is a
British social scientist and conversation analyst. Since January 2023, she has been Professor in the Department of Psychological and Behavioural Science at
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1284:"Identifying and Responding to Possible -isms in Institutional Encounters: Alignment, Impartiality, and the Implications for Communication Training"
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Stokoe, Elizabeth H. (October 2000). "Constructing
Topicality in University Students' Small-group Discussion: A Conversation Analytic Approach".
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Stokoe, Elizabeth H. (June 1997). "An
Evaluation of Two Studies of Gender and Language in Educational Contexts: Some problems in analysis".
273:(2000–2002), Stokoe joined the (then) Department of Social Sciences at Loughborough University in October 2002. She became a chair in 2009.
1035:"Should Police Negotiators Ask to "Talk" or "Speak" to Persons in Crisis? Word Selection and Overcoming Resistance to Dialogue Proposals"
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Stokoe, Elizabeth (July 2013). "Overcoming
Barriers to Mediation in Intake Calls to Services: Research-Based Strategies for Mediators".
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1350:"The (In)Authenticity of Simulated Talk: Comparing Role-Played and Actual Interaction and the Implications for Communication Training"
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841:""Have You Been Married, or …?": Eliciting and Accounting for Relationship Histories in Speed-Dating Interaction"
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Shaw, Chloe; Stokoe, Elizabeth; Gallagher, Katie; Aladangady, Narendra; Marlow, Neil (November 2016).
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Elizabeth Stokoe at The Royal
Society giving the National Centre for Research Method's Annual Lecture
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1190:"Conversational User Interfaces in Smart Homecare Interactions: A Conversation Analytic Case Study"
139:. She was previously Professor of Social Interaction at Loughborough University (2002–2022) in the
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The
British Journal of General Practice: The Journal of the Royal College of General Practitioners
794:"Talking about Gender: The Conversational Construction of Gender Categories in Academic Discourse"
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1237:"Moving forward with membership categorization analysis: Methods for systematic analysis"
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Proceedings of the 5th
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Elizabeth Stokoe at The Royal
Institution giving a Friday Evening Discourse
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253:. Her supervisors were Dr. Eunice Fisher and (as external), Professor
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Stokoe, Elizabeth; Sikveland, Rein O.; Symonds, Jon (November 2016).
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Sikveland, Rein Ove; Kevoe-Feldman, Heidi; Stokoe, Elizabeth (2022).
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Albert, Saul; Hamann, Magnus; Stokoe, Elizabeth (19 July 2023).
888:"Parental involvement in neonatal critical care decision-making"
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582:"The conversational racetrack, Elizabeth Stokoe, TEDxBermuda"
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Stokoe's academic publications are listed at Google Scholar:
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https://www.lse.ac.uk/PBS/People/Professor-Elizabeth-Stokoe
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The science of analyzing conversations, second by second
1141:"Resistance in Business-to-Business "Cold" Sales Calls"
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Sikveland, Rein Ove; Stokoe, Elizabeth (2 July 2020).
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Discursive psychology: Classic and contemporary issues
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1454:"Crisis Talk: Negotiating with Individuals in Crisis"
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Benwell, Bethan; Stokoe, Elizabeth H. (August 2002).
556:"BBC Radio 4 – The Life Scientific, Elizabeth Stokoe"
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Disursive Psychology: Classic and Contemporary Issues
137:
The London School of Economics and Political Science
107:
The London School of Economics and Political Science
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Crisis Talk: Negotiating with Individuals in Crisis
305:, 2022). She is currently a co-investigator on the
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Crisis Talk: Negotiating with Indivudials in Crisis
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1139:Humă, Bogdana; Stokoe, Elizabeth (24 July 2023).
1090:Stokoe, Elizabeth; Richardson, Emma (June 2023).
617:. CARM (Conversation Analytic Role-play Method).
330:from 2011 to 2014 and was an Associate Editor of
16:British social scientist and conversation analyst
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642:"CARM – Conversation Analytic Role Play Method"
69:. Conversation Analytic Role-play Method (CARM)
1597:Alumni of the University of Central Lancashire
77:Wired Innovation Fellow (2015) HonFBPsS (2021)
1354:Research on Language & Social Interaction
845:Research on Language & Social Interaction
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463:Tileagă, Cristian; Stokoe, Elizabeth (2016).
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347:Conversation Analytic Role-play Method (CARM)
210:CARM – Conversation Analytic Role Play Method
194:Inaugural Lecture: Professor Elizabeth Stokoe
345:Between 2008 and 2011, Stokoe developed the
336:from 2009 to 2014. She launched the journal
1039:Research on Language and Social Interaction
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1398:. Loughborough University. Archived from
1288:Journal of Language and Social Psychology
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1145:Journal of Language and Social Psychology
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498:. Cambridge: Cambridge University Press.
398:Scientific Advisory Group for Emergencies
1592:Academics of the University of Worcester
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265:After starting her lecturing career at
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1602:Alumni of the University of Leicester
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562:from the original on 20 December 2014
311:Centre for Early Mathematics Learning
1587:Academics of the University of Derby
1582:Academics of Loughborough University
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1282:Stokoe, Elizabeth (September 2015).
839:Stokoe, Elizabeth (23 August 2010).
633:
621:from the original on 5 November 2014
333:British Journal of Social Psychology
307:Economic and Social Research Council
792:Stokoe, Elizabeth H. (April 1998).
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249:, though her PhD was accredited by
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404:'s behaviour group. She became an
145:University of South-Eastern Norway
14:
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1436:"Elizabeth Stokoe – publications"
1329:Ifould, Rosie (4 December 2017).
892:Sociology of Health & Illness
648:from the original on 7 March 2016
442:Talk: The Science of Conversation
386:Talk: The Science of Conversation
376:, and featured on BBC Radio 4's “
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400:(SAGE). She is also a member of
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1396:"WIRED Innovation Fellowship"
1051:10.1080/08351813.2020.1785770
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410:British Psychological Society
339:Mediation Theory and Practice
313:(2022–2027) led by Professor
1422:"Professor Elizabeth Stokoe"
1366:10.1080/08351813.2013.780341
857:10.1080/08351813.2010.497988
728:10.1177/14614456020040040201
353:Innovation Fellowship 2015.
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141:Discourse and Rhetoric Group
7:
1607:British mass media scholars
810:10.1177/0957926598009002005
644:. Loughborough University.
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525:Edinburgh University Press
440:Stokoe, Elizabeth (2018).
1458:Routledge & CRC Press
1158:10.1177/0261927X231185520
1109:10.1177/14614456231157293
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276:Stokoe's research is in
212:Elizabeth Stokoe, 6:53,
1204:10.1145/3571884.3597140
904:10.1111/1467-9566.12455
798:Discourse & Society
495:Conversation and gender
290:Conversation and Gender
271:University of Worcester
214:Loughborough University
198:Loughborough University
111:Loughborough University
1198:. ACM. pp. 1–12.
771:10.1080/09540259721394
669:Language and Education
520:Discourse and identity
283:Discourse and Identity
959:10.3399/bjgp16X686653
558:. BBC. 25 June 2013.
416:Selected bibliography
374:The Royal Institution
278:conversation analysis
93:Conversation analysis
67:conversation analysis
759:Gender and Education
656:– via YouTube.
251:Leicester University
52:Leicester University
1000:Negotiation Journal
640:Stokoe, Elizabeth.
513:Stokoe, Elizabeth;
378:The Life Scientific
327:Gender and Language
267:University of Derby
1012:10.1111/nejo.12026
953:(652): e779–e785.
1241:Discourse Studies
1213:979-8-4007-0014-9
1096:Discourse Studies
716:Discourse Studies
586:tedxtalks.ted.com
490:Stokoe, Elizabeth
488:Speer, Susan A.;
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83:Scientific career
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1483:Official website
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