414:
270:
In order to create an actionable complaint pursuant to FCC rules, an individual with a home phone or a personal cell phone is required to specify details of the infraction to the FCC. Typically this includes facts such as when the call occurred, the phone number called, the calling organization, the
321:
The frequency with which the FTC must purge the registry of disconnected and reassigned numbers has also been increased to several times a month. However, the Do-Not-Call
Improvement Act prohibits removing numbers from the do-not-call registry unless the number is invalid, disconnected, reassigned,
110:
Registration for the Do-Not-Call list began on June 27, 2003, and enforcement started on
October 1, 2003. Since January 1, 2005, telemarketers covered by the registry have up to 31 days (initially the period was 90 days) from the date a number is registered to cease calling that number. Originally,
335:
The program has proved quite popular: as of 2007, according to one survey, 72 percent of
Americans had registered on the list, and 77 percent of those say that it made a large difference in the number of telemarketing calls that they receive (another 14 percent report a small reduction in calls).
266:
The
Federal Communications Commission has created rules implementing the National Do-Not-Call Implementation Act. These rules are codified at the Code of Federal Regulations, title 47, Section 64.1200. The rules should be consulted in order to determine whether a particular incident violated the
199:
has lobbied
Congress to close this exception by developing a National Political Do Not Call Registry where voters can register their phone numbers and ask politicians to take the "Do Not Contact Pledge". Its database is not backed by the force of law and as of November 2008, only 3 politicians
184:
Placing one's number on the
National Do Not Call Registry will stop some, but not all, unsolicited calls. The following are exceptions granted by existing laws and regulations—and these types of organizations can register with donotcall.gov and can purchase telephone lists from the Do Not Call
281:
was fined a record $ 7.5 million for failing to honor requests by consumers to opt out of receiving telemarketing calls and texts. The fine followed an investigation that had begun in 2012. "We expect companies to respect the privacy of consumers who have opted out of marketing calls," Travis
126:
under almost all circumstances. In 2005, a rumor began circulating via e-mail that cell phone providers were planning on making their number directories available to telemarketers. The FTC responded by clarifying that cell phones cannot legally be called by telemarketers. Similarly,
282:
LeBlanc, acting chief of the FCC's enforcement bureau, said at the time. "When a consumer tells a company to stop calling or texting with promotional pitches, that request must be honored. Today's settlement leaves no question that protecting
247:, which places "survey" calls and then requests permission for a follow-up call. The follow-up call is conducted by a for-profit company attempting to sell products. This operation resulted in a restraining order in Missouri in March 2006.
336:
Another survey, conducted less than a year after the Do Not Call list was implemented, found that people who registered for the list saw a reduction in telemarketing calls from an average of 30 calls per month to an average of 6 per month.
138:
If a person does not want to register a number on the national registry, they can still prohibit individual telemarketers from calling by asking the caller to put the called number on the company's do-not-call list.
215:
A person may still receive calls from a company up to 31 days after submitting an application or inquiry to that company, unless the company is specifically asked not to call.
274:
Many journalists and victims of fraudulent calls and Do-Not-Call violations have extensively documented ongoing and widespread inaction and lack of enforcement by the FTC.
318:
While originally required to renew their phone numbers every five years, consumers need now only register once to maintain their phone numbers on the Do Not Call
Registry.
111:
phone numbers remained on the registry for a period of five years, but are now permanent because of the Do-Not-Call
Improvement Act of 2007, effective February 2008.
163:
and threatened to delay implementation of the list. However, President Bush signed a bill authorizing the no-call list to go ahead in
September 2003. Finally, the
17:
164:
271:
goods or services being marketed, and whether the caller has any exemption status. Details of these rules can be found on the FCC's complaint form.
771:
382:, a computerized system that automatically dials batches of telephone numbers for connection to agents assigned to sales or other campaigns
606:
147:
The do-not-call list was slated to take effect on
October 1, 2003, but two federal district court decisions almost delayed it. One from
874:
104:
37:
679:
131:
numbers do not need to be included in the registry due to existing federal laws and regulations that prohibit the sending of
48:
not contact them. Certain callers are required by federal law to respect this request. Separate laws and regulations apply to
879:
470:
103:
on March 11, 2003. The law established the FTC's National Do Not Call Registry in order to facilitate compliance with the
753:
227:
84:
509:
864:
256:
358:
122:
numbers to the registry, but FCC regulations prohibit telemarketers from calling a cellular phone number with an
680:"Company selling films used non-profit organization as front to try to circumvent state No Call law, Nixon says"
363:
230:, which limits them to calling during "reasonable hours". Some creditors may not call debtors who file for
196:
152:
311:
76:
458:
299:
64:
331:
According to the 2009 Economic Report of the President, prepared by the Council of Economic Advisers,
884:
352:
243:
Some attempts have been made by telemarketers to skirt the do-not-call list rules. An example is the
811:
669:
The original 2003 rule had a 3-month waiting period, but this was changed effective January 1, 2005
566:
Mainstream Marketing Services Inc. v. Federal Trade Commission, U.S. Tenth Circuit Court of Appeals
457:
There were two bills - HR395 and HR3161. HR3161 passed 412-8 in the House and 95-0 in the Senate.
260:
56:
308:
189:
The registry only applies to personal calls, not to business lines or business to business calls.
73:
869:
295:
255:
Complaints concerning telemarketing calls to homes and personal cell phones can be made to the
206:
614:
80:
889:
314:, the Do-Not-Call Improvement Act of 2007. Two major changes were enacted through this law:
793:
346:
754:"Consumer Outrage With Diabetes Telemarketer Tactics and the Federal Do Not Call Registry"
588:
8:
834:
725:
563:
489:"Do Not Call Registrations Permanent and Fees Telemarketers Pay to Access Registry Set"
278:
683:
527:
418:
379:
223:
168:
160:
283:
41:
88:
707:
406:
244:
374:
100:
488:
858:
401:
385:
45:
545:
119:
96:
92:
59:(FTC) opened the National Do Not Call Registry in order to comply with the
657:
369:
123:
844:
231:
794:"Do-Not-Call Improvement Act of 2007 (2008; 110th Congress H.R. 3541)"
702:
700:
388:, an opt-out list of people who do not wish to receive marketing calls
218:
A person may still receive calls from bill collectors (either primary
396:
219:
635:
459:
Congresspeople Who Voted Against the Federal Telemarketing Rule (US)
226:). These callers are, however, regulated by other laws, such as the
697:
658:"GAO Report on Implementation of the National Do-Not-Call Registry"
546:"The Truth about Cell Phones and the National Do Not Call Registry"
391:
156:
148:
132:
115:
49:
850:
Telemarketing Calls Reported to the National Do Not Call Registry
772:"Regulator fines Sprint $ 7.5mn for not screening unwanted calls"
212:
A person may still receive calls from those conducting surveys.
192:
A person may still receive calls from political organizations.
849:
839:
437:
322:
or the individual to whom the number is assigned so requests.
294:
On February 15, 2008, U.S. President George W. Bush signed
528:"The Truth about Cell Phones and the Do Not Call Registry"
128:
835:
15 U.S. Code Chapter 87A – National Do Not Call Registry
289:
174:
165:
United States Court of Appeals for the Tenth Circuit
44:
of individuals and families who have requested that
510:"Wireless Phones and the National Do-Not-Call List"
471:"Stopping Unsolicited Mail, Phone Calls, and Email"
151:was overcome by special legislation giving the FTC
300:
65:
856:
812:"2009 Economic Report of the President, Box 9-1"
107:. A guide by FTC addresses a number of cases.
628:
638:Consumer Fact Sheet on FCC Do-Not-Call Rules,
751:
159:revolved around questions of regulation of
504:
502:
105:Telephone Consumer Protection Act of 1991
764:
650:
453:
451:
91:et seq.), sponsored by Representatives
27:Telephone database in the United States
14:
857:
499:
205:A person may still receive calls from
61:Do-Not-Call Implementation Act of 2003
18:Do-Not-Call Implementation Act of 2003
267:rules and can result in enforcement.
200:running for office signed the pledge.
448:
30:
845:Report Unwanted Telemarketing Calls
819:georgewbush-whitehouse.archives.gov
290:Do-Not-Call Improvement Act of 2007
142:
24:
640:Federal Communications Commission"
305:Tooltip Public Law (United States)
228:Fair Debt Collection Practices Act
175:Exceptions to the do-not-call rule
70:Tooltip Public Law (United States)
25:
901:
875:Federal Communications Commission
828:
257:Federal Communications Commission
167:on February 17, 2004, upheld the
99:and signed into law by President
412:
359:New Zealand Name Removal Service
286:is a top enforcement priority."
155:over the matter. The other from
38:United States federal government
36:is a database maintained by the
840:Donotcall.gov Registration page
804:
786:
745:
736:
726:"National Do Not Call Registry"
718:
672:
599:
589:"National Do Not Call Registry"
438:"National Do Not Call Registry"
708:"Filing a Complaint - General"
581:
556:
538:
520:
481:
463:
430:
250:
13:
1:
752:Bill Singer (23 March 2011).
424:
179:
34:National Do Not Call Registry
880:108th United States Congress
364:Telephone Preference Service
238:
207:not-for-profit organizations
197:Citizens for Civil Discourse
7:
340:
10:
906:
326:
353:National Do Not Call List
865:Federal Trade Commission
774:. United States News.Net
261:Federal Trade Commission
57:Federal Trade Commission
607:"Consumer Information"
338:
52:in the United States.
419:Telephones portal
333:
153:specific jurisdiction
347:Do Not Call Register
224:collection agencies
279:Sprint Corporation
114:Consumers may add
83:, and codified at
575:ca10.uscourts.gov
380:Predictive dialer
195:The organization
169:constitutionality
161:commercial speech
133:unsolicited faxes
42:telephone numbers
16:(Redirected from
897:
885:Telephone crimes
823:
822:
816:
808:
802:
801:
790:
784:
783:
781:
779:
768:
762:
761:
749:
743:
742:47 CFR § 64.1200
740:
734:
733:
722:
716:
715:
704:
695:
694:
692:
691:
682:. Archived from
676:
670:
668:
662:
654:
648:
647:
632:
626:
625:
623:
622:
613:. Archived from
603:
597:
596:
585:
579:
578:
572:
560:
554:
553:
542:
536:
535:
524:
518:
517:
506:
497:
496:
485:
479:
478:
467:
461:
455:
446:
445:
434:
417:
416:
415:
366:(United Kingdom)
306:
302:
284:consumer privacy
143:Legal challenges
124:automatic dialer
71:
67:
32:
21:
905:
904:
900:
899:
898:
896:
895:
894:
855:
854:
831:
826:
814:
810:
809:
805:
792:
791:
787:
777:
775:
770:
769:
765:
750:
746:
741:
737:
724:
723:
719:
706:
705:
698:
689:
687:
678:
677:
673:
667:. January 2005.
660:
656:
655:
651:
634:
633:
629:
620:
618:
605:
604:
600:
587:
586:
582:
570:
562:
561:
557:
544:
543:
539:
526:
525:
521:
508:
507:
500:
487:
486:
482:
469:
468:
464:
456:
449:
436:
435:
431:
427:
413:
411:
407:Lead management
343:
329:
304:
292:
253:
245:Dove Foundation
241:
182:
177:
145:
69:
28:
23:
22:
15:
12:
11:
5:
903:
893:
892:
887:
882:
877:
872:
867:
853:
852:
847:
842:
837:
830:
829:External links
827:
825:
824:
803:
785:
763:
744:
735:
717:
696:
671:
649:
627:
598:
580:
555:
537:
519:
498:
480:
462:
447:
428:
426:
423:
422:
421:
409:
404:
399:
394:
389:
383:
377:
375:Call screening
372:
367:
361:
356:
350:
342:
339:
328:
325:
324:
323:
319:
309:110–187 (text)
296:H.R. 3541
291:
288:
252:
249:
240:
237:
236:
235:
216:
213:
210:
203:
202:
201:
190:
181:
178:
176:
173:
144:
141:
101:George W. Bush
85:15 U.S.C.
40:, listing the
26:
9:
6:
4:
3:
2:
902:
891:
888:
886:
883:
881:
878:
876:
873:
871:
870:Telemarketing
868:
866:
863:
862:
860:
851:
848:
846:
843:
841:
838:
836:
833:
832:
820:
813:
807:
799:
795:
789:
773:
767:
759:
755:
748:
739:
731:
730:donotcall.gov
727:
721:
713:
709:
703:
701:
686:on 2006-09-29
685:
681:
675:
666:
665:donotcall.gov
659:
653:
645:
641:
639:
631:
617:on 2007-04-07
616:
612:
608:
602:
594:
593:donotcall.gov
590:
584:
576:
569:
567:
559:
551:
547:
541:
533:
529:
523:
515:
511:
505:
503:
494:
490:
484:
477:. March 2011.
476:
472:
466:
460:
454:
452:
443:
442:donotcall.gov
439:
433:
429:
420:
410:
408:
405:
403:
402:Telemarketing
400:
398:
395:
393:
390:
387:
386:Robinson list
384:
381:
378:
376:
373:
371:
368:
365:
362:
360:
357:
354:
351:
348:
345:
344:
337:
332:
320:
317:
316:
315:
313:
310:
303:
297:
287:
285:
280:
275:
272:
268:
264:
262:
258:
248:
246:
233:
229:
225:
221:
217:
214:
211:
208:
204:
198:
194:
193:
191:
188:
187:
186:
172:
170:
166:
162:
158:
154:
150:
140:
136:
134:
130:
125:
121:
117:
112:
108:
106:
102:
98:
94:
90:
86:
82:
81:H.R. 395
78:
75:
74:108–10 (text)
68:
62:
58:
53:
51:
47:
46:telemarketers
43:
39:
35:
19:
890:John Dingell
818:
806:
797:
788:
776:. Retrieved
766:
757:
747:
738:
729:
720:
711:
688:. Retrieved
684:the original
674:
664:
652:
643:
637:
630:
619:. Retrieved
615:the original
610:
601:
592:
583:
574:
565:
558:
549:
540:
531:
522:
513:
492:
483:
474:
465:
441:
432:
334:
330:
298:into law as
293:
277:In May 2014
276:
273:
269:
265:
254:
242:
183:
171:of the law.
146:
137:
113:
109:
97:John Dingell
93:Billy Tauzin
60:
54:
33:
29:
798:GovTrack.us
370:Auto dialer
349:(Australia)
251:Enforcement
234:protection.
89:§ 6101
859:Categories
690:2006-08-12
621:2007-04-09
425:References
232:bankruptcy
180:Exceptions
397:Teleblock
239:Loopholes
220:creditors
185:Registry
50:robocalls
392:Robocall
355:(Canada)
341:See also
259:and the
157:Colorado
149:Oklahoma
120:cellular
116:landline
712:fcc.gov
644:fcc.gov
611:ftc.gov
550:ftc.gov
532:ftc.gov
514:fcc.gov
493:ftc.gov
475:ftc.gov
327:Results
301:Pub. L.
66:Pub. L.
778:20 May
758:Forbes
307:
87:
79:, was
72:
815:(PDF)
661:(PDF)
571:(PDF)
312:(PDF)
77:(PDF)
780:2014
95:and
55:The
222:or
129:fax
118:or
31:The
861::
817:.
796:.
756:.
728:.
710:.
699:^
663:.
642:.
609:.
591:.
573:.
548:.
530:.
512:.
501:^
491:.
473:.
450:^
440:.
263:.
135:.
821:.
800:.
782:.
760:.
732:.
714:.
693:.
646:.
636:"
624:.
595:.
577:.
568:"
564:"
552:.
534:.
516:.
495:.
444:.
209:.
63:(
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.