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procedures. The
William Hill employee who took Calvert's telephone call, John, apparently did not implement the company's procedure and William Hill continued to facilitate Calvert's gambling after he opened another account in his own name two months later. Between June and December 2006 he was permitted to make bets totalling £3.5m, resulting in a net loss of £2.1m.
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Nevertheless, he was allowed by
William Hill to continue betting two weeks later. His losses escalated so, again, he requested of the bookmaker that they stop taking his bets. During this "rare moment of clarity," Calvert availed himself of William Hill's and other bookmakers' customer self-exclusion
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However, Calvert's claim for the £2,052,972.18 he lost was thrown out on the grounds that he would have ruined himself via another bookmaker. He had continued to gamble with other companies even while his
William Hill accounts were closed.
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were found to have failed in their duty of care to
Calvert. The judge also remarked upon "significant structural weakness in William Hill's internal arrangements."
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Graham
Calvert was a successful greyhound trainer and pathological gambler who in 2006 placed the largest golf bet in history: £347,000 on America to win the
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https://web.archive.org/web/20091031012659/http://www.inhouselawyer.co.uk/index.php/litigation-a-dispute-resolution/7318-no-duty-to-save-you-from-yourself
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Calvert was gaoled for two years in
October 2008 on firearms and drugs charges. He, his family and property had been the subject of attacks from
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https://web.archive.org/web/20081025053338/http://www.shieldsgazette.com/news/Gambling-addict-jailed-over-guns.4616074.jp
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after the bookmaker had failed to implement their own "self-exclusion" policy.
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case in which a large bookmaker was sued by a customer who lost £2.1m to
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An additional personal injury claim for damages also failed.
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http://www.bailii.org/ew/cases/EWHC/Ch/2008/454.html
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http://news.bbc.co.uk/1/hi/england/wear/7291597.stm
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45:but its sources remain unclear because it lacks
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208:loan sharks
58:introducing
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