355:. Its software is used for inventory, accounting, contract documents and other business logistics. For example, one Reynolds application called AddOnAuto can visualize what a car will look like with accessories, while docuPAD adds a touch-screen on top of a desk that customers use to go through vehicle sales paperwork and interact with options. Reynolds also provides paper business forms, consulting and training. It provides some software and services to other industries, like medical and insurance. Its customer service has been recognized with awards like the STAR (Software Technical Assistance Recognition) Award from The Help Desk Institute. It is one of the three largest vendors in the dealership management software segment.
239:
departments and only one user was allowed on the system at a time. Each computer came at a cost of more than $ 100,000. Even as the computer division grew, the company's overall business revenue declined due to paper business forms becoming obsolete. In 1986, the company acquired Arnold
Corporation, which increased Reynolds' revenues 50 percent and expanded its market presence to other industries besides car dealerships. The head of the computers division, David Holmes, was appointed CEO in 1989. He led the company's first large-scale lay-off in the printing division, cutting headcount and manufacturing space in half. The employees resisted the changes he incorporated. According to
371:
modems to dealerships between 1974 and 1978. The modems communicated with
Reynolds' VIM-brand minicomputers at 80 Reynolds locations, which provided computing power and printed forms. This eliminated the need for clients to ship data to Reynolds in tapes and allowed daily access to online services. By the end of the 1970s, batch processing and computer processing centers were being phased out in response to personal computers kept at the dealership. In the years 1978 and 1982, Reynolds introduced VIM-brand computer systems that were kept at dealerships.
269:
companies in the 1990s and further developed its software products. Reynolds and
Reynolds acquired PD Medical Systems in 1994, forming Reynolds Healthcare Systems. Reynolds Healthcare Systems later acquired a business document company, Fiscal Information, which serves radiologists. From 1994 to 1996, David Holmes led the acquisition of several other business forms and computer businesses outside the automotive industry for a total of $ 155 million. By 2000, Reynolds and Reynolds had revenues of $ 800 million and more than one-third of its users were
367:. By the 1940s, Reynolds' business was divided into four main areas: automotive, medical, custom forms and Post-Rite Peg Boards. Reynolds' first electronic accounting service was introduced in 1963. Its parts inventory software product, called Electronic Parts Inventory Control (EPIC), was released in beta in 1966. It was renamed upon full release the following year as RAPIC. This was followed by the accounting and management software called LEASe and an accounts receivable product.
304:(GM) began in 2007. Through a GM program called the Integrated Dealership Management System (GMIDMS), Reynolds provided software to GM dealerships through GM. When Reynolds would not make changes to its software requested by GM, GM alleged it was a breach of contract. A settlement was reached in 2008, which ended Reynolds' participation in GM's program.
375:
rewrite of its prior programming. ERA allows users to manage logistics for sales, finance, service and parts across departments. That same year
Reynolds developed a digital, graphical parts catalog program for selecting and ordering automotive parts. This was followed by the Vehicle Locators and Marketing Network sales toolsets.
29:
319:
In
October 2020, federal court documents were unsealed showing that Brockman had been indicted for charges of money laundering, evidence tampering, destruction of evidence, and wire fraud totaling. Brockman is accused of using "a family charitable trust based in Bermuda and other offshore entities to
209:
dealerships. The company opened new offices throughout the U.S. in the 1930s, and had 19 sales offices by the end of the decade. A controlling interest in the company was acquired in 1939 by
Richard Hallam Grant, Sr., ending the Reynolds family ownership. He became the company's president in 1941. A
201:
paper. A year after
Reynolds was founded, Gardner sold his interest in the company to co-founder Lucius' father, Ira Reynolds, and the company was renamed to its current namesake, Reynolds and Reynolds. Co-owners Ira and Lucius died in 1880 and 1913 respectively. The youngest of the Reynolds family,
378:
By 1997, Reynolds and
Reynolds had more than 30 applications for various functions of a car dealership. In February 2000, Reynolds formed a joint venture with Automatic Data Processing, Inc. and CCC Information Services, Inc. to create a web-based dealer-to-dealer parts network called ChoiceParts.
173:
Reynolds and
Reynolds was founded in 1866 as a printer of standardized business forms. It began developing and marketing digital products in the 1960s. This was followed by a major downsizing of the printing division and subsequent advancements in its software products. By the 1980s, Reynolds and
312:
software vendor XtreamService, also for a non-disclosed sum. It acquired AddOnAuto in May 2014, which was the company's fifth acquisition in a little over twelve months. AddOnAuto develops software for shopping for car accessories. In 2017, Reynolds acquired
Xpressdocs, a Fort Worth, Texas-based
268:
and others. In 1986 the company acquired National Medical Computer Services and a business forms company called Arnold Corporation. By the end of that year, Reynolds had more than $ 200 million in annual revenue, 42% of which came from business forms. Reynolds acquired several smaller technology
251:
and web services company for retailers and manufacturers. The following year CarsDirect.com and Reynolds and Reynolds introduced a car shopping website called CarsDirect Connect. In November 2002, it acquired Networkcar Inc. (now Verizon Networkfleet) and further developed its telematics device,
238:
Reynolds and Reynolds first entered into the electronic accounting market with the acquisition of a Boston-based accounting software developer in 1960. The software division was doing well in the 1970s, but its products were out-of-date by the 1980s. At the time, data could not be shared between
374:
By 1986, the VIM-based dealer management computer systems had helped Reynolds acquire a 45 percent market-share and was on its fifth generation with 9,000 installations. In 1987 Reynolds moved to a software model with its first release of the ERA dealer management software, which was a complete
370:
At first clients sent hole-punched accounting records to a Reynolds processing center, which would print a complete accounting that is sent back to the client by mail. The development of modems and internet technology in the 1970s led to several advancements. Reynolds provided 3,600 specialized
307:
In 2008, Reynolds acquired DiversiForm, a Beaverton, Oregon-based printer of forms and business documents for car dealerships. The terms of the deal were not disclosed. In August 2013, it acquired the newsletter company IMN. This was followed by an acquisition that November of the
178:
automotive manufacturers, as well as some insurance businesses. The company went public in 1961, but was re-formed as a private company in 2006, when it was merged with Universal Computer Systems, resulting in a culture clash between the two companies.
394:, the Unix-based system could support more users, but the Microsoft software was compatible with more of the newer applications being used by dealerships. Reynolds also developed the Reynolds Generations Series Suite in collaboration with
339:
On June 8, 2023, Reynolds and Reynolds announced the acquisition of AutoVision, a technology startup that will enhance the Reynolds Retail Management System with a suite of tools to retail used vehicles more efficiently and profitably.
170:. Its primary business is providing business forms, management software and professional services to car dealerships. Its software is used to manage sales logistics at dealerships. It also produces forms used in medicine and insurance.
332:
On January 6, 2023, Reynolds and Reynolds announced the acquisition of American Guardian Warranty Services, an F&I Product and Service Provider which includes a multitude of protection plans, warranties, and aftermarket products.
230:. In 1963, Reynolds expanded into Canada through the acquisition of the automotive business unit of Windsor Office Supply, forming Reynolds and Reynolds (Canada) Ltd. By the end of the decade it had about $ 50 million in revenues.
276:
On August 8, 2006, Reynolds and Reynolds announced it was becoming a private company through a $ 2.8 billion acquisition by Houston-based Universal Computer Systems (UCS). The combined organization had a 40% market share in the
246:
After Holmes retired, he was replaced by former IBM executive Lloyd G. "Buzz" Waterhouse, who created an eBusiness department to focus on internet technologies. In 2000, Reynolds also acquired the HAC Group, a learning,
192:
Reynolds and Reynolds was founded by Lucius Reynolds and his brother-in-law, James Gardner, in June 1866 in Dayton, Ohio. It was a small printing shop founded with $ 500 in capital and originally named
326:
On June 8, 2021, Reynolds announced that they were acquiring Gubagoo, a leading provider of conversational commerce and digital retail tools for both automotive dealerships and OEMs in North America.
1280:
1065:
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On December 17, 2020, Reynolds announced that they were acquiring ReconTRAC®, a developer of a web-based software that is meant to assist dealerships with the process of reconditioning used cars.
1219:
1471:
401:
In 2011 Reynolds and Reynolds introduced the current version of its dealer management software, called ERA-IGNITE, which reduced the number of screens needed to perform tasks by two-thirds.
273:
dealerships. It sold the Information Solutions Group (ISG), which primarily sold business forms and supplies to non-automotive companies, that year to the Carlyle Group for $ 360 million.
762:
320:
hide assets from the Internal Revenue Service while failing to pay taxes", totaling $ 2 billion in untaxed income. Brockman pleaded not guilty and was released on a $ 1 million bond.
297:
became CEO of the combined entity. He introduced more discipline to the company's software development, resulting in more modern software products and a greater breadth of features.
343:
On July 13, 2023, Reynolds and Reynolds announced the acquisition of Xzilon, a company that develops products that provide exterior and interior coating protection for vehicles.
849:
657:
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336:
On April 3, 2023, Reynolds and Reynolds announced the acquisition of DealerCorp Solutions, a software company that develops cloud-based solutions for dealerships in Canada.
285:, there was a "major culture clash" between the two companies. For example, the new CEO would not hire smokers and required annual physicals to maintain health insurance.
316:
On February 14, 2020, Reynolds announced that they were acquiring GoMoto, a developer of a self-service kiosk technology for checking in at dealerships in North America.
546:
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On July 29, 2022, Reynolds announced that they were acquiring Proton Technologies, Inc, a provider of cybersecurity and technology services in the automotive vertical.
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Reynolds and Reynolds is a software and document printing company that primarily serves the automotive industry. It develops and markets the ERA and POWER suites of
1741:
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218:, in addition to the one built in Los Angeles in 1928. Reynolds became a public company in 1961. In the 1960s, Reynolds opened new printing facilities in
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CAReader. This product communicates a car's mechanical status to a dealer. Reynolds sold Networkcar to Hughes Telematics for $ 17.7 million in 2006.
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1344:"Reynolds and Reynolds Continues to Add Cutting-Edge Technology and Innovation to Automotive Retail With AutoVision Acquisition"
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390:-based system for its core software. This caused "a flurry of discussion in the automobile market." According to
1494:
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540:
1366:"Reynolds and Reynolds Acquires Xzilon, Industry Leader and Pioneer of Vehicle Appearance Protection Products"
1316:"Reynolds Acquires Industry-Leading F&I Product and Service Provider American Guardian Warranty Services"
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In 1927, Reynolds and Reynolds won a contract to provide all of the business forms for
787:
Schultz, Judith (February 11, 1987). "Reynolds & Reynolds introduces new system".
398:, but the product was not successful in the marketplace. It was discontinued in 2005.
1165:
536:
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In 2024, Reynolds and Reynolds decided to end their digital advertising services.
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1670:"Reynolds and Reynolds explores $ 5 billion sale to private equity, report says"
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1256:"Reynolds Acquisition of Gubagoo Builds on Company's Retail Anywhere Platform"
672:
1735:
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Reynolds and Reynolds started as a printer of standardized business forms on
215:
102:
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Kisiel, Ralph (February 10, 2003). "Reynolds offers 1st telematics device".
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In the 1980s, Reynolds and Reynolds signed agreements with the rest of the
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https://www.linkedin.com/company/the-reynolds-and-reynolds-company/about/
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In January 2002, Reynolds and Reynolds announced it was switching from a
198:
1242:"Reynolds Launches Recently Acquired Reconditioning Software ReconTRAC®"
313:
company specializing in the marketing needs of franchise organizations.
28:
243:, this move was necessary and led to increases in profit and revenues.
223:
1330:"Reynolds and Reynolds Acquires Software Company DealerCorp Solutions"
1281:"Reynolds Acquires Industry-Leading Cybersecurity and IT Firm Proton"
395:
206:
1542:
Fisher, Doc. "Auto Dealers Gobbling Up Fast Accounting Systems".
1336:
387:
227:
634:
Cochran, Thomas (May 2, 1988). "Reynolds & Reynolds Co".
1464:"Configurator Occupies Waiting Customers, Sells Accessories"
1089:"Reynolds and Reynolds acquires software firm XtreamService"
1058:"Reynolds boosts newsletter capability with IMN acquisition"
1207:"Houston Tech Mogul Indicted for 'Largest-Ever Tax Charge'"
383:
1558:"Purchasing's Edge Over Lease Leads to Independent Modems"
1112:"Reynolds and Reynolds makes fifth acquisition in a year"
755:"Networkcar Sold to Hughes Telematics for $ 17.7 Million"
155:
967:"GM Drives Dealers Toward Integrated Business Systems"
747:
233:
1398:
1205:
Voreacos, David; Weinberg, Neil (October 15, 2020).
823:"Reynolds and Reynolds buys computer firm in Quebec"
702:
614:
Franco, Robert (May 20, 1996). "The Laziness Cure".
782:
780:
456:
264:automotive manufacturers, several major insurers,
1617:. The paper chase. August 1997. pp. 20B–22B.
1613:"New Generation Networking Reinvents the Store".
1505:
642:
1733:
1300:: CS1 maint: bot: original URL status unknown (
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300:A series of legal disputes between Reynolds and
197:. It made standardized business documents using
137:Automotive retailer forms, software and services
1742:Business services companies established in 1866
1513:"2015 NADA Report: Section 2 – Vendor Analysis"
1406:"Reynolds will service ERA system for 10 years"
994:"IT rivals see opportunity in Reynolds-GM spat"
636:Barron's National Business and Financial Weekly
1705:CarsDirect.com was later acquired by KKR Group
1662:
842:"Dealers take GM-Reynolds agreement in stride"
1433:"Gen Y Likes Auto Accessories, But Not Bling"
1103:
1633:"Dealer systems change fires up competition"
650:"Reynolds & Reynolds Acquires HAC Group"
592:"Business Forms Firm Plans L.A. Area Unit".
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1013:"GM cuts off Reynolds from serving GM IDMS"
680:"Ready-to-buy customers, click your mouses"
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210:new printing facility was built in 1948 in
174:Reynolds had won contracts with all of the
1283:. Archived from the original on 2022-08-04
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1721:"Reynolds Transforms to Avoid Extinction"
1598:Bohman, James (1978). "...auto dealers".
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710:"ADP Dealer Services Group Gets New Name"
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1767:Software companies of the United States
1192:"Reynolds and Reynolds Acquires GoMoto"
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1757:Service companies of the United States
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965:Thibodeau, Patrick (January 9, 2006).
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1430:
1222:from the original on October 15, 2020
1087:Barkholz, David (November 21, 2013).
1039:"Reynolds bolsters document business"
913:from the original on November 7, 2021
870:
852:from the original on November 7, 2021
804:"Reynolds and Reynolds buys Coin Inc"
609:
607:
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454:
425:
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1386:from the original on 26 October 2016
1068:from the original on August 22, 2013
939:Barkholz, David (November 5, 2012).
903:"ADP, Reynolds spin Saturn decision"
1523:from the original on April 21, 2016
1462:Finlay, Steve (February 24, 2015).
1056:Barkholz, David (August 19, 2013).
925:
901:Kisiel, Ralph (February 27, 2006).
765:from the original on April 16, 2016
720:from the original on April 21, 2016
690:from the original on March 22, 2016
660:from the original on April 15, 2016
535:. Vol. 127. pp. 376–340.
202:Edwin Stanton Reynolds, took over.
13:
1631:Harris, Donna (January 21, 2002).
1541:
1492:
1474:from the original on June 29, 2015
1443:from the original on June 22, 2015
1110:Cogliano, Joe (January 26, 2014).
1037:Kisiel, Ralph (November 3, 2008).
992:Kisiel, Ralph (December 3, 2007).
840:Chappell, Lindsay (May 29, 2000).
600:
358:
353:auto dealership management systems
234:Establishment of software business
166:is a private corporation based in
14:
1778:
1712:
1122:from the original on May 27, 2015
802:Thomas, Charles (June 21, 1993).
532:The Reynolds and Reynolds Company
459:The Reynolds and Reynolds Company
288:
164:The Reynolds and Reynolds Company
22:The Reynolds and Reynolds Company
16:Private corporation based in Ohio
1762:Software companies based in Ohio
1140:
821:Thomas, Charles (May 24, 1993).
249:customer relationship management
187:
27:
1752:Companies based in Dayton, Ohio
1719:Finlay, Steve (March 4, 2014).
1699:
1650:Kisiel, Ralph (July 17, 2006).
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1153:from the original on 2018-01-24
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1011:Kisiel, Ralph (April 4, 2008).
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883:from the original on 2016-08-16
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549:from the original on 2016-04-04
455:Meyer, Robert (February 1973).
1658:. Vol. 80, no. 6212.
414:
1:
1431:Leman, Jim (April 16, 2015).
873:"Hey, So Now Who's the Boss?"
871:Banks, Cliff (October 2006).
463:. Newcomen Society. pp.
407:
347:Current software and services
279:dealership management systems
1652:"Microsoft will woo dealers"
596:. March 7, 1965. p. N6.
220:North Hollywood, Los Angeles
61:; 158 years ago
7:
1747:1866 establishments in Ohio
293:After the merger with UCS,
10:
1783:
1583:"Reynolds adds computer".
1493:Ly, Justina (April 2013).
1143:"Highlighted Transactions"
182:
214:, and another in 1953 in
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1692:
1116:Dayton Business Journal
256:Acquisitions and growth
877:Ward's Dealer Business
156:https://www.reyrey.com
1141:Inc., Piper Jaffray.
686:. November 14, 2001.
281:sector. According to
1499:F&I and Showroom
1147:www.piperjaffray.com
195:Reynolds and Gardner
39:Reynolds and Gardner
1564:. February 13, 1978
1380:"Rey Rey solutions"
716:. August 19, 2014.
529:Weisberger, Tammy.
143:Number of employees
23:
1676:. October 29, 2012
1587:. January 4, 1983.
1519:. March 12, 2015.
1412:. January 15, 2007
1176:has generic name (
941:"Redoing Reynolds"
761:. August 8, 2006.
656:. April 21, 2000.
310:customer retention
21:
1600:Dayton Daily News
1585:Dayton Daily News
1544:Dayton Daily News
1495:"Switching Sides"
789:Dayton Daily News
594:Los Angeles Times
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94:1 Reynolds Way,
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