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Card sorting

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603: 298:), an existing structure of categories and sub-categories is tested. Users are given tasks and are asked to complete them navigating a collection of cards. Each card contains the names of subcategories related to a category, and the user should find the card most relevant to the given task starting from the main card with the top-level categories. This ensures that the structure is evaluated in isolation, nullifying the effects of navigational aids, visual design, and other factors. Reverse card sorting is 193: 105: 318:. Rather than each participant creating their own card sort, only the first participant does a full card sort of organizing and arranging items. The next participant iterates on the first participant's model, then the third participant iterates on the second's model, and so on. The idea is that with each iteration the card sort gets more refined with fewer participants and consensus is built sooner. 326:
Various methods can be used to analyze the data. The purpose of the analysis is to extract patterns from the population of test subjects, so that a common set of categories and relationships emerges. This common set is then incorporated into the design of the environment, either for navigation or for
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A number of web-based tools are available to perform card sorting. The perceived advantage of web-based card sorting is that it reaches a larger group of participants at a lower cost. The software can also help analyze the sort results. A perceived disadvantage of a remote card sort is the lack of
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A card sort is commonly undertaken when designing a navigation structure for an environment that offers a variety of content and functions, such as a web site. In that context, the items to organize are those significant in the environment. The way the items are organized should make sense to the
278:, participants are provided with a predetermined set of category names. They then assign the index cards to these fixed categories. This helps reveal the degree to which the participants agree on which cards belong under each category. Closed sorting is 79:
exists for a subject, it would be natural to apply that taxonomy to organize both the information in the environment, and any navigation to particular subjects or functions. Card sorting is useful when:
262:, participants create their own names for the categories. This helps reveal not only how they mentally classify the cards, but also what terms they use for the categories. Open sorting is 45:
Card sorting uses a relatively low-tech approach. The person conducting the test (usability analyst, user experience designer, etc.) first identifies key concepts and writes them on
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This person groups the terms in whatever way they think is logical, and gives each group a category name, either from an existing card or by writing a name on a blank card.
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Members of the audience that uses the environment differ significantly in how they view the similarities among items and the appropriate groupings of items.
53:. Test subjects, individually or sometimes as a group, then arrange the cards to represent how they see the structure and relationships of the information. 311: 282:; it is typically used to judge whether a given set of category names provides an effective way to organize a given collection of content. 266:; it is typically used to discover patterns in how participants classify, which in turn helps generate ideas for organizing information. 751: 60:) or as repeated individual sorts. The literature discusses appropriate numbers of users needed to produce trustworthy results. 470: 693: 627: 537: 454: 408: 386: 382: 343:
personal interaction between card sort participants and the card sort administrator, which may produce valuable insights.
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The variety of items to organize is so great that no existing taxonomy is accepted as organizing the items.
761: 331:. There is some indication that different evaluation methods for card sorting provide different results. 725: 602: 712: 203: 115: 72: 39: 207: 169:
A person representative of the audience receives a set of index cards with terms written on them.
119: 27: 529: 590:. The 10th Asia Pacific Conference on Computer Human Interaction (APCHI2012). Matsue, Japan. 525: 511: 435: 357: 652: 8: 746: 466: 75:
is founded on the study of the structure of information. If an accepted and standardized
766: 76: 484: 302:—it judges whether a predetermined hierarchy provides a good way to find information. 699: 689: 633: 623: 543: 533: 521: 617: 591: 458: 352: 87:
Similarities among the items make them difficult to divide clearly into categories.
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in which a person tests a group of subject experts or users to generate a
688:. Quantitative Applications in the Social Sciences. Vol. 127. SAGE. 17: 328: 46: 35: 31: 595: 512:"Organizing Your Site: 'So you take a left at the green water tower…'" 334:
Card sorting is an established technique with an emerging literature.
387:"Card Sorting to Discover the Users' Model of the Information Space" 192: 104: 471:
2ecd9b52-26a1-4390-9a40-ee9c2df4b5f2@m45g2000hsb.googlegroups.com
563:"A modified Delphi approach to a new card sorting methodology" 175:
Testers repeat this process across a group of test subjects.
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The testers later analyze the results to discover patterns.
42:, workflows, menu structure, or web site navigation paths. 726:"Can Card Sorting Improve the Usability of Your Designs?" 327:
other purposes. Card sorting is also evaluated through
503: 446: 56:Groups can be organized as collaborative groups ( 738: 314:, The Modified-Delphi card sort is based on the 427: 337: 305: 719:(2nd ed.). Interaction Design Foundation. 717:The Encyclopedia of Human-Computer Interaction 715:. In Soegaard, Mads; Dam, Rikke Friis (eds.). 64:target audience and cannot be determined from 587:A Comparison of Card-sorting Analysis Methods 509: 434:Maurer, Donna; Warfel, Todd (April 7, 2004). 433: 401: 375: 221:. Unsourced material may be challenged and 133:. Unsourced material may be challenged and 619:Card Sorting: Designing Usable Categories 241:Learn how and when to remove this message 153:Learn how and when to remove this message 723: 38:. It is a useful approach for designing 682:Coxon, Anthony Peter Macmillan (1999). 615: 452: 407: 381: 285: 739: 650: 477: 413:"Card Sorting: How Many Users to Test" 269: 685:Sorting Data: Collection and Analysis 681: 583: 510:Watrall, Ethan; Siarto, Jeff (2009). 560: 253: 219:adding citations to reliable sources 186: 131:adding citations to reliable sources 98: 561:Paul, Celeste Lyn (November 2008). 13: 710: 675: 436:"Card sorting: a definitive guide" 14: 778: 724:Sinyakov, Sergey (May 13, 2013). 622:. Brooklyn, NY: Rosenfeld Media. 601: 453:Dingley, Andy (April 29, 2008). 191: 103: 644: 94: 609: 577: 554: 1: 455:"Card Sorting for Web Design" 368: 651:Tullis, Tom (3 March 2015). 584:Nawaz, Ather (August 2012). 567:Journal of Usability Studies 338:Online (remote) card sorting 306:Modified-Delphi card sorting 7: 485:"Card Sorting Introduction" 346: 321: 182: 10: 783: 752:Human–computer interaction 15: 706:– via Google Books. 657:Measuring User Experience 550:– via Google Books. 165:To perform a card sort: 73:information architecture 40:information architecture 16:Not to be confused with 616:Spencer, Donna (2009). 294:(more popularly called 28:user experience design 517:Head First Web Design 358:Group concept mapping 757:Qualitative research 653:"Card-sorting Tools" 489:Design for Usability 463:uk.net.web.authoring 417:Nielsen Norman Group 391:Nielsen Norman Group 286:Reverse card sorting 215:improve this section 127:improve this section 270:Closed card sorting 34:(category tree) or 762:Survey methodology 520:. Sebastopol, CA: 26:is a technique in 711:Hudson, William. 695:978-0-8039-7237-7 629:978-1-933820-02-6 539:978-0-596-52030-4 411:(July 19, 2004). 292:reverse card sort 254:Open card sorting 251: 250: 243: 163: 162: 155: 774: 733: 720: 707: 669: 668: 666: 664: 648: 642: 641: 613: 607: 606: 605: 599: 581: 575: 574: 558: 552: 551: 507: 501: 500: 498: 496: 481: 475: 474: 450: 444: 443: 440:Boxes and Arrows 431: 425: 424: 419:. Archived from 405: 399: 398: 393:. Archived from 379: 353:Cluster analysis 276:closed card sort 246: 239: 235: 232: 226: 195: 187: 158: 151: 147: 144: 138: 107: 99: 66:first principles 782: 781: 777: 776: 775: 773: 772: 771: 737: 736: 730:Design Instruct 696: 678: 676:Further reading 673: 672: 662: 660: 649: 645: 630: 614: 610: 600: 582: 578: 559: 555: 540: 508: 504: 494: 492: 483: 482: 478: 451: 447: 432: 428: 406: 402: 380: 376: 371: 349: 340: 324: 308: 288: 272: 256: 247: 236: 230: 227: 212: 196: 185: 159: 148: 142: 139: 124: 108: 97: 21: 12: 11: 5: 780: 770: 769: 764: 759: 754: 749: 735: 734: 721: 713:"Card Sorting" 708: 694: 677: 674: 671: 670: 643: 628: 608: 576: 553: 538: 522:O'Reilly Media 502: 476: 445: 426: 423:on 2012-10-27. 409:Nielsen, Jakob 400: 397:on 2012-05-05. 383:Nielsen, Jakob 373: 372: 370: 367: 366: 365: 360: 355: 348: 345: 339: 336: 323: 320: 307: 304: 287: 284: 271: 268: 260:open card sort 255: 252: 249: 248: 199: 197: 190: 184: 181: 180: 179: 176: 173: 170: 161: 160: 111: 109: 102: 96: 93: 92: 91: 88: 85: 9: 6: 4: 3: 2: 779: 768: 765: 763: 760: 758: 755: 753: 750: 748: 745: 744: 742: 731: 727: 722: 718: 714: 709: 705: 701: 697: 691: 687: 686: 680: 679: 658: 654: 647: 639: 635: 631: 625: 621: 620: 612: 604: 597: 593: 589: 588: 580: 572: 568: 564: 557: 549: 545: 541: 535: 531: 527: 523: 519: 518: 513: 506: 491:. Syntagm Ltd 490: 486: 480: 472: 468: 464: 460: 456: 449: 441: 437: 430: 422: 418: 414: 410: 404: 396: 392: 388: 384: 378: 374: 364: 363:Q methodology 361: 359: 356: 354: 351: 350: 344: 335: 332: 330: 319: 317: 316:Delphi method 313: 303: 301: 297: 293: 283: 281: 277: 267: 265: 261: 245: 242: 234: 224: 220: 216: 210: 209: 205: 200:This section 198: 194: 189: 188: 177: 174: 171: 168: 167: 166: 157: 154: 146: 136: 132: 128: 122: 121: 117: 112:This section 110: 106: 101: 100: 89: 86: 83: 82: 81: 78: 74: 71:The field of 69: 67: 61: 59: 54: 52: 51:Post-it notes 48: 43: 41: 37: 33: 29: 25: 19: 729: 716: 684: 661:. Retrieved 656: 646: 618: 611: 586: 579: 570: 566: 556: 516: 505: 493:. Retrieved 488: 479: 448: 439: 429: 421:the original 416: 403: 395:the original 390: 385:(May 1995). 377: 341: 333: 325: 312:Celeste Paul 309: 299: 296:tree testing 291: 289: 279: 275: 273: 263: 259: 257: 237: 228: 213:Please help 201: 164: 149: 140: 125:Please help 113: 95:Basic method 70: 62: 58:focus groups 55: 44: 24:Card sorting 23: 22: 659:. p. 1 524:. pp.  329:dendrograms 310:Created by 47:index cards 18:Card sorter 747:Folksonomy 741:Categories 596:10398/8587 573:(1): 7–30. 369:References 300:evaluative 280:evaluative 264:generative 231:April 2017 143:April 2017 36:folksonomy 32:dendrogram 767:Usability 704:0149-192X 663:29 August 638:761032171 548:880220576 459:Newsgroup 202:does not 114:does not 495:April 4, 347:See also 322:Analysis 183:Variants 77:taxonomy 467:Usenet: 461::  223:removed 208:sources 135:removed 120:sources 702:  692:  636:  626:  546:  536:  469:  258:In an 290:In a 274:In a 700:ISSN 690:ISBN 665:2017 634:OCLC 624:ISBN 544:OCLC 534:ISBN 497:2017 206:any 204:cite 118:any 116:cite 592:hdl 530:100 217:by 129:by 49:or 743:: 728:. 698:. 655:. 632:. 569:. 565:. 542:. 532:. 526:81 514:. 487:. 465:. 457:. 438:. 415:. 389:. 68:. 732:. 667:. 640:. 598:. 594:: 571:4 528:– 499:. 473:. 442:. 244:) 238:( 233:) 229:( 225:. 211:. 156:) 150:( 145:) 141:( 137:. 123:. 20:.

Index

Card sorter
user experience design
dendrogram
folksonomy
information architecture
index cards
Post-it notes
focus groups
first principles
information architecture
taxonomy

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sources
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cite
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tree testing
Celeste Paul
Delphi method
dendrograms
Cluster analysis

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