Knowledge

Visible by Verizon

Source šŸ“

38: 1232: 331: 1244: 322:, and the ability to purchase a per-day "Global Pass" for unlimited roaming and 2 GB of data in 140 countries. The service also allows customers to refer friends to receive a $ 20 credit. Until August 2022, Visible allowed customers to add additional lines of basic service for $ 25 per-month ("Party Pay"); the cost of a basic plan was later lowered to $ 25 per-month in 2023. 264:
Visible was launched by Verizon on May 10, 2018 without any prior announcement, promoting an unlimited plan for $ 40 per-month. At launch, the service was only available by invitation, and at the time, required users to register via the Visible app or its website. Once registered, Visible would send
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issued an alert posted for the company, citing a pattern of consumer complaints that the company was unresponsive to their request for assistance regarding cellular service and billing and advising consumers to file complaints with the Federal Trade Commission Bureau of Consumer Protection. The
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Customers can pay upfront per-month or for a year of service. Visible offers "basic" and "premium" unlimited plans, with the "premium" plan differentiated by 50 GB of "prioritized" data access on the Verizon
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The company has faced numerous complaints since its inception related to its lackluster or non-existent customer support, which is only available via chat through their
434: 287:, Verizon's prepaid and value brands were brought under a new Verizon Value division led by Klein. In June 2022, Visible was rebranded as Visible by Verizon. 1457: 1607: 1282: 997: 967: 398:
provisioning issues, loss of service for multiple days, failing to honor promotional deals, and charges to credit cards without services provided.
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users a SIM card the next day and once installed, can access the network. In addition, only unlocked phones were available to be used at launch.
475: 630: 362:, Visible ran the campaign "#VisibleActsofKindness", and launched a wider television and digital media campaign to promote its services. 17: 386:. The company has no phone number, and thus no customer support via telephone. Customer complaints range from weeks long waits for 1933: 1600: 1275: 654: 283:
In May 2021, long-time Verizon executive Angie Klein became CEO of Visible. In November 2022, following its acquisition of
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network, expanded roaming (including 2 GB per-day of data in Canada and Mexico), an extra line for a
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Pro. The service was discontinued on August 31, 2021, with customers being directed to Visible.
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Early promotion for Visible included storefronts in several cities decorated with solid blue "
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company's score with the Better Business Bureau is Bāˆ’, with a rating of 1.38/5 stars.
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web portal; the service was identical to that of Visible, but with the addition of
249: 241: 101: 1456: 1807: 1782: 1557: 1137: 410: 1738: 1413: 827: 606:"Visible wireless plans guide: coverage, price, and everything you need to know" 1857: 1852: 1822: 1792: 1547: 1527: 992: 962: 952: 315: 176: 457:"Verizon funds new 'Visible' app-based provider offering $ 40/month unlimited" 1912: 1882: 1787: 1552: 1532: 1260: 1111: 1086: 941: 935: 118: 1897: 1537: 1517: 1049: 269: 156: 37: 1832: 1709: 1692: 1481: 1384: 1367: 1142: 304: 277: 1714: 1389: 803: 501:"Yahoo Mobile is shutting down and telling people to switch to Visible" 319: 300: 237: 233: 221: 207: 60: 46: 330: 1211: 1174: 1160: 721:"Visible Service, LLC | Complaints | Better Business BureauĀ® Profile" 1767: 1170: 391: 379: 339: 151: 748:"Visible Service, LLC | Reviews | Better Business BureauĀ® Profile" 1862: 1847: 1733: 1507: 1408: 919: 413:, the company admitted problems with its customer service model. 383: 347: 299:
network, with most business conducted online and via the Visible
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that contained the typo "unlimited massages". In 2020, amid the
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Wireless communications service providers in the United States
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List of mobile virtual network operators in the United States
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Store Not Found" signage, alluding to the carrier's lack of
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A Boston storefront decorated with a Visible advertisement.
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Edwards, Luke; updated, Alex Whitelock last (2022-03-01).
1165: 375: 777:"Visible Service, LLC | Better Business BureauĀ® Profile" 776: 747: 720: 312: 228:. Launched in 2018, the carrier offers services on the 192: 575:"Verizon gives Visible and Total Wireless a new name" 346:
presence. In 2019, Visible ran a stunt offering free
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Visible is positioned as an all-digital MVNO on the
828:"Visible is rated "Bad" with 1.4 / 5 on Trustpilot" 655:"Verizon's Visible scores with free massage stunt" 272:, an MVNO co-branded with the then-Verizon owned 1910: 853:"Visible acknowledges customer service problems" 433:Shieber, Jonathan; Ha, Anthony (May 10, 2018). 1615: 1290: 678:May 18, Lindsay Stein; Information, 2020 The. 603: 1601: 1442: 1276: 904: 677: 476:"Verizon launches Yahoo Mobile phone service" 525:"Verizon's Visible names Angie Klein as CEO" 702:: CS1 maint: numeric names: authors list ( 473: 1608: 1594: 1449: 1435: 1283: 1269: 911: 897: 244:retail presence. Visible competes against 36: 804:"Visible | It's Phone Service. In An App" 432: 1929:2018 establishments in the United States 850: 329: 256:in the major carrier prepaid segment. 14: 1911: 548: 498: 365: 1589: 1430: 1264: 892: 798: 796: 771: 769: 767: 742: 740: 715: 713: 628: 303:, and no physical retail presence or 1243: 599: 597: 595: 454: 450: 448: 428: 426: 1798:First Cellular of Southern Illinois 409:In a September 20, 2022 article in 24: 1563:United States Cellular Corporation 820: 793: 764: 737: 710: 232:, with all services delivered via 25: 1945: 873: 592: 474:Kastrenakes, Jacob (2020-03-11). 445: 423: 1934:Mobile virtual network operators 1573:Mobile virtual network operators 1242: 1231: 1230: 378:app, and social media platforms 844: 671: 647: 218:mobile virtual network operator 851:Hardesty, Linda (2022-09-20). 622: 567: 542: 517: 499:Rahman, Mishaal (2021-06-18). 492: 467: 13: 1: 1763:Advanced Mobile Phone Service 416: 213:, is an American all-digital 1893:Western Wireless Corporation 325: 7: 1046:Verizon High Speed Internet 918: 549:Furnas, Dawn (2022-11-16). 455:Dano, Mike (May 11, 2018). 290: 72:Wireless telecommunications 10: 1950: 1778:AT&T Wireless Services 268:In 2020, Verizon launched 259: 18:Visible (wireless service) 1753: 1624: 1571: 1495: 1464: 1299: 1226: 1199: 1153: 1130: 1070:Local telephone companies 1069: 1027: 1006: 928: 629:Marek, Sue (2019-03-21). 187: 175: 165: 144: 124: 112: 96: 78: 66: 56: 44: 35: 27:American wireless carrier 401:On April 28, 2021, the 1722:Charter Communications 1397:Charter Communications 1117:Verizon Washington, DC 635:www.fierce-network.com 403:Better Business Bureau 335: 1888:West Central Wireless 1838:Pocket Communications 354:, after having run a 333: 170:Mobile communications 84:; 6 years ago 1107:Verizon Pennsylvania 684:www.campaignlive.com 390:in/out to complete, 352:Denver Union Station 1543:Liberty Puerto Rico 1092:Verizon New England 366:Customer complaints 204:Visible Service LLC 32: 31:Visible Service LLC 1868:Sprint Corporation 1664:Visible by Verizon 1339:Visible by Verizon 1207:Empire City Subway 1154:Acquired companies 1097:Verizon New Jersey 978:Clarence Otis, Jr. 948:Shellye Archambeau 336: 211:Visible by Verizon 52:Visible by Verizon 30: 1924:Wireless carriers 1906: 1905: 1755:Defunct operators 1749: 1748: 1698:Metro by T-Mobile 1676:AT&T Mobility 1523:Claro Puerto Rico 1503:ATN International 1472:AT&T Mobility 1424: 1423: 1373:Metro by T-Mobile 1351:AT&T Mobility 1258: 1257: 1191:TracFone Wireless 1186:XO Communications 998:Gregory G. Weaver 360:COVID-19 pandemic 285:TracFone Wireless 246:Metro by T-Mobile 220:(MVNO) and brand 208:doing business as 201: 200: 135:managing director 16:(Redirected from 1941: 1919:Verizon services 1813:Midwest Wireless 1803:Houston Cellular 1756: 1686:Cricket Wireless 1681:AT&T Prepaid 1659:Total by Verizon 1617:Prepaid wireless 1610: 1603: 1596: 1587: 1586: 1451: 1444: 1437: 1428: 1427: 1361:Cricket Wireless 1356:AT&T Prepaid 1334:Total by Verizon 1292:Prepaid wireless 1285: 1278: 1271: 1262: 1261: 1246: 1245: 1234: 1233: 1122:Verizon Virginia 1102:Verizon New York 1082:Verizon Maryland 1077:Verizon Delaware 1040:Verizon Wireless 1035:Verizon Business 1028:Telecom services 1019:Verizon Business 1014:Verizon Consumer 983:Rodney E. Slater 973:Karl-Ludwig Kley 968:M. Frances Keeth 922: 913: 906: 899: 890: 889: 885: 884: 882:Official website 867: 866: 864: 863: 848: 842: 841: 839: 838: 824: 818: 817: 815: 814: 800: 791: 790: 788: 787: 773: 762: 761: 759: 758: 744: 735: 734: 732: 731: 717: 708: 707: 701: 693: 691: 690: 675: 669: 668: 666: 665: 651: 645: 644: 642: 641: 626: 620: 619: 617: 616: 601: 590: 589: 587: 585: 571: 565: 564: 562: 561: 546: 540: 539: 537: 536: 521: 515: 514: 512: 511: 496: 490: 489: 487: 486: 471: 465: 464: 452: 443: 442: 430: 356:mobile billboard 344:brick and mortar 250:Cricket Wireless 242:brick and mortar 197: 194: 182:Verizon Consumer 102:Denver, Colorado 92: 90: 85: 74: 40: 33: 29: 21: 1949: 1948: 1944: 1943: 1942: 1940: 1939: 1938: 1909: 1908: 1907: 1902: 1808:Indigo Wireless 1783:Dobson Cellular 1754: 1745: 1727:Spectrum Mobile 1669:Verizon Prepaid 1620: 1614: 1585: 1567: 1558:United Wireless 1491: 1460: 1455: 1425: 1420: 1402:Spectrum Mobile 1344:Verizon Prepaid 1295: 1289: 1259: 1254: 1222: 1195: 1149: 1138:Verizon Connect 1126: 1065: 1023: 1002: 958:Richard CarriĆ³n 924: 920: 917: 880: 879: 876: 871: 870: 861: 859: 857:Fierce Wireless 849: 845: 836: 834: 826: 825: 821: 812: 810: 808:www.visible.com 802: 801: 794: 785: 783: 775: 774: 765: 756: 754: 746: 745: 738: 729: 727: 719: 718: 711: 695: 694: 688: 686: 676: 672: 663: 661: 653: 652: 648: 639: 637: 627: 623: 614: 612: 602: 593: 583: 581: 573: 572: 568: 559: 557: 547: 543: 534: 532: 529:Fierce Wireless 523: 522: 518: 509: 507: 497: 493: 484: 482: 472: 468: 461:Fierce Wireless 453: 446: 431: 424: 419: 411:Fierce Wireless 368: 328: 293: 262: 230:Verizon network 191: 161: 140: 133:Jeremy Bolton ( 127: 115: 108: 104: 88: 86: 83: 70: 49: 28: 23: 22: 15: 12: 11: 5: 1947: 1937: 1936: 1931: 1926: 1921: 1904: 1903: 1901: 1900: 1895: 1890: 1885: 1880: 1875: 1870: 1865: 1860: 1858:Rural Cellular 1855: 1853:Revol Wireless 1850: 1845: 1840: 1835: 1830: 1825: 1823:Northcoast PCS 1820: 1815: 1810: 1805: 1800: 1795: 1793:Element Mobile 1790: 1785: 1780: 1775: 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Mobile 266: 257: 255: 251: 247: 243: 239: 235: 231: 227: 223: 219: 216: 212: 209: 205: 196: 190: 186: 183: 180: 178: 174: 171: 168: 164: 158: 155: 153: 150: 149: 147: 143: 136: 132: 131: 129: 123: 120: 119:United States 117: 111: 107:United States 103: 99: 95: 81: 77: 73: 69: 65: 62: 59: 55: 51: 48: 43: 39: 34: 19: 1898:Yahoo Mobile 1705:Boost Mobile 1663: 1538:GTA Teleguam 1518:Cellular One 1477:Boost Mobile 1380:Boost Mobile 1338: 1247: 1235: 1200:Other assets 860:. Retrieved 856: 846: 835:. Retrieved 831: 822: 811:. Retrieved 807: 784:. Retrieved 780: 755:. Retrieved 751: 728:. Retrieved 724: 687:. Retrieved 683: 673: 662:. Retrieved 658: 649: 638:. Retrieved 634: 624: 613:. Retrieved 609: 582:. Retrieved 578: 569: 558:. Retrieved 554: 544: 533:. Retrieved 528: 519: 508:. Retrieved 504: 494: 483:. 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Mail 238:mobile apps 114:Area served 1913:Categories 1715:Gen Mobile 1390:Gen Mobile 1217:Yahoo Inc. 938:(Chairman) 862:2022-11-13 837:2022-11-13 832:Trustpilot 813:2022-11-13 786:2022-11-13 757:2022-11-13 730:2022-11-13 689:2024-07-11 664:2024-07-11 640:2024-07-11 615:2023-03-21 560:2023-03-21 535:2021-07-14 510:2024-07-01 485:2024-07-11 439:TechCrunch 417:References 320:smartwatch 301:mobile app 234:e-commerce 126:Key people 61:Subsidiary 47:Trade name 1619:providers 1294:providers 1212:Terremark 1175:10-10-321 1161:BlueJeans 1007:Divisions 929:Directors 610:TechRadar 480:The Verge 326:Marketing 240:, and no 1843:Powertel 1768:AirTouch 1634:TracFone 1496:Regional 1465:National 1309:TracFone 1237:Category 1061:TracFone 1042:(Mobile) 698:cite web 380:Facebook 348:massages 291:Services 166:Services 152:Wireless 145:Products 67:Industry 1863:Shentel 1848:PrimeCo 1734:Comcast 1629:Verizon 1513:Cellcom 1508:C Spire 1487:Verizon 1409:Comcast 1304:Verizon 1249:Commons 1056:Visible 921:Verizon 579:Wirefly 388:porting 384:Twitter 372:Android 297:Verizon 260:History 226:Verizon 215:prepaid 193:visible 188:Website 87: ( 79:Founded 1878:Unicel 1873:SunCom 1828:nTelos 1818:Nextel 1773:Alltel 1048:& 274:Yahoo! 252:, and 177:Parent 1219:(10%) 1181:NYNEX 944:(CEO) 555:NJBIZ 1548:Mobi 1050:Fios 704:link 586:2022 396:eSIM 382:and 236:and 195:.com 1533:GCI 1171:MCI 1166:GTE 505:XDA 392:SIM 376:iOS 374:or 350:at 340:404 224:by 1915:: 855:. 830:. 806:. 795:^ 779:. 766:^ 750:. 739:^ 723:. 712:^ 700:}} 696:{{ 682:. 657:. 633:. 608:. 594:^ 577:. 553:. 527:. 503:. 478:. 459:. 447:^ 437:. 425:^ 313:5G 307:. 248:, 206:, 105:, 1609:e 1602:t 1595:v 1450:e 1443:t 1436:v 1284:e 1277:t 1270:v 1177:) 1173:( 912:e 905:t 898:v 865:. 840:. 816:. 789:. 760:. 733:. 706:) 692:. 667:. 643:. 618:. 588:. 563:. 538:. 513:. 488:. 463:. 441:. 394:/ 137:) 91:) 20:)

Index

Visible (wireless service)

Trade name
Subsidiary
Wireless telecommunications
Denver, Colorado
United States
managing director
Wireless
Mobile phone
Mobile communications
Parent
Verizon Consumer
visible.com
doing business as
prepaid
mobile virtual network operator
wholly-owned
Verizon
Verizon network
e-commerce
mobile apps
brick and mortar
Metro by T-Mobile
Cricket Wireless
Boost Mobile
Yahoo! Mobile
Yahoo!
Yahoo! Mail
TracFone Wireless

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