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electrical source, though there are some capable of running on alternative sources of power. Often, these units are constructed of weather-resistant materials, so they can be used in practically any type of weather conditions. Additionally, these machines typically have internal heating and air conditioning units that help keep them functional despite the temperature of the environment.ion of mobile money services for the unbanked, operators are now looking for efficient ways to roll out and manage distribution networks that can support cash-in and cash-out. Unlike traditional ATMs, sicap Mobile ATMs have been specially engineered to connect to mobile money platforms and provide bank-grade ATM quality. In
Hungary, Vodafone allows cash or bank card payments for monthly phone bills. The Hungarian market is one where direct debits are not standard practice, so the facility eases the burden of queuing for the postpaid half of Vodafone's subscriber base in Hungary.
493:
in the physical store. This is seen as a bridge between the gap created by e-commerce and in-store shopping, and is being utilized by physical retailers as a way to compete with the lower prices typically seen through online retailers. By mid summer 2013, "omnichannel" retailers (those with significant e-commerce and in-store sales) were seeing between 25% and 30% of traffic to their online properties originating from mobile devices. Some other pure play/online-only retail sites (especially those in the travel category) as well as flash sales sites and deal sites were seeing between 40% and 50% of traffic (and sometimes significantly more) originate from mobile devices.
2777:
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33:
811:
mobile on-the-go shopper? Research shows that how individuals relate to four situational dimensions- place, time, social context and control determine to what extent they are ubiquitous or situated as consumers. These factors are important in triggering m-commerce from e-commerce. As a result, successful mobile commerce requires the development of marketing campaigns targeted to these particular dimensions and according to user segments.
2765:
957:
has been at the core of the m-commerce experience from its conception, producing apps and mobile web pages that create highly usable interactions for users. However, much debate has occurred as to the focus that should be given to the apps. In recent research, Parker and Wang demonstrated that within
545:
Mobile automated teller machine (ATM) is a special type of ATM. Most ATMs are meant to be stationary, and they're often found attached to the side of financial institutions, in stores, and in malls. A mobile ATM, on the other hand, is meant to be moved from location to location. This type of ATM is
492:
to improve the customer experience of shopping in physical stores. By creating what is referred to as a 'bricks & clicks' environment, physical retailers can allow customers to access the common benefits of shopping online (such as product reviews, information, and coupons) while still shopping
984:
Mobile applications serve as a means to ensure positive user experience, seamless interaction, and increased revenues for e-commerce. According to DesignRush report, mobile applications are expected to generate $ 189 billion by 2020. Moreover, a study by
Forrester shows that mobile devices will be
810:
Research demonstrates that consumers of mobile and wireline markets represent two distinct groups who are driven by different values and behaviors, and who exhibit dissimilar psychographic and demographic profiles. What aspects truly distinguish between a traditional online shopper from home and a
806:
For example, a busy mom tending to her household chores with a baby in her arm could receive a marketing message on her mobile about baby products from a local store. She can and within a few clicks, place an order for her supplies without having to plan ahead for it. No more need to reach for her
779:
Payments can be made directly inside an application running on a popular smartphone operating system, such as Google
Android. Analyst firm Gartner expects in-application purchases to drive 41 percent of app store (also referred to as mobile software distribution platforms) revenue in 2016. In-app
838:
Mobile devices are heavily used in South Korea to conduct mobile commerce. Mobile companies in South Korea believed that mobile technology would become synonymous with the youth lifestyle, based on their experience with previous generations of South
Koreans. "Profitability for device vendors and
802:
refers to marketing sent to mobile devices. Companies have reported that they see better responses from mobile marketing campaigns than from traditional campaigns. The primary reason for this is the instant nature of customer decision-making that mobile apps and websites enable. The consumer can
468:
Unlike online banking using bank websites, mobile banking allows a smaller number of operations based on short messages or applications installed on mobile devices. At present, it is estimated that by 2022, the number of customers adopting mobile banking will increase to 2 billion, and banks are
452:
for device vendors and carriers hinges on high-end mobile devices and the accompanying killer applications," said
Burchett. Perennial early adopters, such as the youth market, which are the least price sensitive, as well as more open to premium mobile content and applications, must also be a key
975:
The popularity of apps has given rise to the latest iteration of mobile commerce: app commerce. This refers to retail transactions that take place on a native mobile app. App commerce is said to perform better than both desktop and mobile web when it comes to browsing duration and interactions.
598:
Currently, mobile content purchase and delivery mainly consist of the sale of ring-tones, wallpapers, apps, and games for mobile phones. The convergence of mobile phones, portable audio players, and video players into a single device is increasing the purchase and delivery of full-length music
549:
Mobile ATMs are usually self-contained units that don't need a building or enclosure. Usually, a mobile ATM can be placed in just about any location and can transmit transaction information wirelessly, so there's no need to have a phone line handy. Mobile ATMs may, however, require access to an
496:
The Google Wallet Mobile App launched in
September 2011 and the m-Commerce joint venture formed in June 2011 between Vodafone, O2, Orange and T-Mobile are recent developments of note. Reflecting the importance of m-Commerce, in April 2012 the Competition Commissioner of the European Commission
293:
The Global Mobile
Commerce Forum, which came to include over 100 organisations, had its fully minuted launch in London on 10 November 1997. Kevin Duffey was elected as the Executive Chairman at the first meeting in November 1997. The meeting was opened by Dr Mike Short, former chairman of the
564:
Tickets can be sent to mobile phones using a variety of technologies. Users are then able to use their tickets immediately, by presenting their mobile phone at the ticket check as a digital boarding pass. Most numbers of users are now moving towards this technology. The best example would be
962:
m-Commerce apps, the degree that the app helps the user shop (increasing convenience) was the most prominent function. Such use examples might be through design cues that help the user find their products with minimal search. Additionally, shopping for others was a motivator for engaging in
417:(ETSI) appointed Joachim Hoffmann of Motorola to develop official standards for mobile commerce. In appointing Mr Hoffman, ETSI quoted industry analysts as predicting "that m-commerce is poised for such an exponential growth over the next few years that could reach US$ 200 billion by 2004".
1521:
762:
can accept orders from customers electronically, via the customer's mobile device. In some cases, the merchant may even deliver the catalog electronically, rather than mailing a paper catalog to the customer. Consumers making mobile purchases can also receive value-add
784:, new and other mobile content and is ultimately billed by mobile carriers rather than the app stores themselves. Ericsson's IPX mobile commerce system is used by 120 mobile carriers to offer payment options such as try-before-you-buy, rentals and subscriptions.
677:
Customized traffic information, based on a user's actual travel patterns, can be sent to a mobile device. This customized data is more useful than a generic traffic-report broadcast but was impractical before the invention of modern mobile devices due to the
581:
Mobile ticketing technology can also be used for the distribution of vouchers, coupons, and loyalty cards. These items are represented by a virtual token that is sent to the mobile phone. A customer presenting a mobile phone with one of these tokens at the
360:
award for "most innovative mobile product," in a solution implemented with De La Rue, Motorola and Logica. The
Financial Times commended the solution for "turning mobile commerce into a reality." The trademark for m-Commerce was filed on 7 April 2008.
711:
Stock market services offered via mobile devices have also become more popular and are known as Mobile
Brokerage. They allow the subscriber to react to market developments in a timely fashion and irrespective of their physical location.
497:
ordered an in-depth investigation of the m-Commerce joint venture between
Vodafone, O2, Orange and T-Mobile. A recent survey states that 2012, 41% of smartphone customers have purchased retail products with their mobile devices.
1541:
728:
commerce solutions rely on a one-time purchase or one-time subscription; however, reverse auctions offer a high return for the mobile vendor as they require the consumer to make multiple transactions over a long period of time.
807:
purse and hunt for credit cards, no need to log into her laptop and try to recall the web address of the store she visited last week, and surely no need to find a babysitter to cover for her while she runs to the local store.
546:
often found at special events for which ATM service is only needed temporarily. For example, they may be found at carnivals, fairs, and parades. They may also be used at seminars and workshops where no regular ATM is nearby.
696:
Banks and other financial institutions use mobile commerce to allow their customers to access account information and make transactions, such as purchasing stocks, and remitting money. This service is often referred to as
464:
and congestion problems, even though it is widely available and accessible. In addition, improvements in the capabilities of modern mobile devices make it prudent to place more of the resource burden on the mobile device.
514:
money transfer is mainly done through the use of mobile phones. This was an initiative of a multimillion-shillings company in Kenya named Safaricom. Currently, the companies involved are Safaricom and Airtel. Mobile
967:. Research shows that culture makes a significant difference in people's motivation to engage in shopping, where Western consumers - for example - have significantly different motivations to Chinese consumers.
1432:
Banerjee, Syagnik (Sy) and Dholakia, Ruby Roy, "Situated or Ubiquitous? A Segmentation of Mobile E-Shoppers" (January 4, 2013). International Journal of Mobile Communications, Forthcoming. Available at SSRN:
927:. With tokenization, payment verification, authentication, and authorization are still required, but payment card numbers don't need to be stored, entered, or transmitted from the mobile device
1277:
803:
receive a marketing message or discount coupon and, within a few seconds, make a decision to buy and go on to complete the sale - without disrupting their current real-world activity.
1299:
1065:
2749:
617:
The location of the mobile phone user is an important piece of information used during mobile commerce or m-commerce transactions. Knowing the location of the user allows for
671:
1390:
724:
solutions have grown in popularity. Unlike traditional auctions, the reverse auction (or low-bid auction) bills the consumer's phone each time they place a bid. Many mobiles
1858:
Sharma, Sulabh; Gutiérrez, Jairo Alberto (Spring 2010). "An evaluation framework for viable business models for m-commerce in the information technology sector".
590:
to determine when the customer is nearby. Using a connected device and the networking effect can also allow for gamification within the shopping experience.
395:. i-Mode offered a revenue-sharing plan where NTT DoCoMo kept 9 per cent of the fee users paid for content, and returned 91 percent to the content owner.
976:
Average order value is reportedly greater with retail apps than traditional ecommerce, and conversion rates on apps are twice that of mobile websites.
643:
A wide variety of information services can be delivered to mobile phone users in much the same way as it is delivered to PCs. These services include:
1177:
1285:
2550:
414:
345:
text messages. This work evolved into several new mobile applications such as the first mobile phone-based banking service launched in 1997 by
1421:
Policy implications of market segmentation as a determinant of fixed-mobile service substitution: What it means for carriers and policy makers
434:
have become so popular that many businesses are beginning to use mobile commerce as a more efficient way to communicate with their customers.
1303:
881:
Mobile-Operator Billing allows charges to be added to the consumer's mobile telephone bill, including deductions to pre-paid calling plans
573:
can now be used to directly provide a single association digital ticket via the mobile device hardware associated with relevant software.
1163:
1123:
1080:"M-COMMERCE - Reviews & Brand Information - Logica Plc 250 Brook Drive Green Park, Reading GB RG2 6UA in European Community (CTM)"
2420:
364:
In 1998, the first sales of digital content as downloads to mobile phones were made possible when the first commercial downloadable
1398:
1364:
1919:
1079:
306:
and then of Orange). Over 100 companies joined the Forum within a year, many forming mobile commerce teams of their own, e.g.
751:
apps with geo-location capability are now delivering user-specific marketing messages to the right person at the right time.
480:
in particular, have made an effort to take advantage of mobile commerce by utilizing a number of mobile capabilities such as
1699:
437:
In order to exploit the potential mobile commerce market, mobile phone manufacturers such as Nokia, Ericsson, Motorola, and
2696:
2012:
254:
1137:
271:
was originally coined in 1997 by Kevin Duffey at the launch of the Global Mobile Commerce Forum, to mean "the delivery of
2686:
2239:
1630:
2792:
2724:
1097:
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since 2013. It gained considerable popularity with about 1.6 million users by mid-2015. Another similar system called
2370:
1753:
1566:
1325:
2671:
2245:
2042:
1973:
1842:
1825:
1005:
1643:"Mobile Device Shopping Has Grown 21%: How Apps Are Cashing In On Holiday Shopping & Which Agencies Can Help"
1483:"Mobile Device Vendors Turn to Growth Opportunities in Emerging Markets to Combat Fall in Average Price per Unit"
489:
2308:
1642:
1339:
2313:
1728:
Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services
570:
1066:"DE LA RUE, MOTOROLA AND LOGICA WIN FINANCIAL TIMES AWARD FOR MOST INNOVATIVE MOBILE PRODUCT /PR Newswire UK/"
279:
technology." Many choose to think of Mobile Commerce as meaning "a retail outlet in your customer’s pocket."
2616:
2588:
2425:
2375:
2293:
2027:
875:
839:
carriers hinges on high-end mobile devices and the accompanying killer applications," said Daniel Longfield.
586:
receives the same benefits as if they had the traditional token. Stores may send coupons to customers using
442:
319:
298:
Association, with the very first forecasts for mobile commerce from Kevin Duffey (Group Telecoms Director of
460:
in 2007, mobile commerce has moved away from SMS systems and into actual applications. SMS has significant
2681:
2192:
924:
747:
browser on a mobile device—customers can shop online without having to be at their personal computer. Many
1446:
Jimenez, Nadia; San-Martin, Sonia; Puente, Nuria (May 2019). "The path to mobile shopping compatibility".
1199:
2285:
2197:
1912:
865:
828:
356:
The m-Commerce(tm) server developed in late 1997 by Kevin Duffey and Andrew Tobin at Logica won the 1998
141:
1772:
1672:"From electronic to mobile commerce: opportunities through technology convergence for business services"
469:
investing more and more in improving mobile applications to improve security and customer satisfaction.
2818:
2691:
2567:
2341:
1420:
835:. An empirical study shows that over 70% of mobile commerce users are under the age of 25, as of 2019.
427:
379:
Two major national commercial platforms for mobile commerce were launched in 1999: Smart Money in the
2333:
1482:
519:
in Kenya are now provided by the two companies under the names M-PESA and Airtel Money respectively.
473:
1736:
2769:
2148:
2089:
1773:"Effective Optimization of Web Sites for Mobile Access: the transition from eCommerce to mCommerce"
461:
247:
151:
485:
2734:
2729:
2153:
1671:
1558:
Enabling Sustainable Behaviours Through M-Commerce App Design: Focus on The Fast Fashion Industry
823:, act to accelerate innovation in mobile commerce. Early pioneers in mobile advertising include
771:
sites that are customized for the smaller screen and limited user interface of a mobile device.
2701:
2430:
2415:
2380:
2056:
1905:
1731:
721:
618:
612:
587:
481:
329:
Mobile commerce services were first delivered in 1997, when the first two mobile-phone-enabled
2744:
2648:
2562:
2209:
2187:
1968:
1556:
954:
679:
1522:"Examining hedonic and utilitarian motivations for m-commerce fashion retail app engagement"
2666:
2131:
2032:
1958:
98:
93:
8:
2813:
2555:
2475:
2323:
1985:
1631:
Microsoft UK Small and Medium Business Blog | Rising to the challenge of mobile in retail
1591:"What influences Chinese fashion retail? Shopping motivations, demographics and spending"
901:
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272:
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118:
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1883:
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950:
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73:
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1963:
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commerce is worth US$ 800 billion, with Asia representing almost half of the market.
1887:
603:
networks make it possible to buy a movie on a mobile device in a couple of seconds.
413:
In April 2002, building on the work of the Global Mobile Commerce Forum (GMCF), the
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2621:
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1953:
1936:
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793:
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559:
421:
188:
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1703:
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132:
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57:
941:, often used with mobile-device application stores or music stores (e.g. iTunes)
2497:
2470:
2448:
2182:
1141:
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1000:
848:
744:
738:
699:
691:
431:
174:
123:
83:
78:
1871:
1670:
Tiwari, Rajnish; Buse, Stephan; Herstatt, Cornelius (September–October 2006).
1606:
1537:
2807:
2611:
2260:
2224:
2175:
2163:
1879:
1796:
1197:
905:
781:
583:
477:
449:
445:-enabled smartphones. Smartphones offer fax, e-mail, and phone capabilities.
303:
282:
216:
156:
103:
1745:
1101:
310:
and Motorola. Of these one hundred companies, the first two were Logica and
2643:
2606:
2540:
2250:
2141:
1928:
1216:
964:
932:
441:
are working with carriers such as AT&T Wireless and Sprint to develop
2631:
2596:
2545:
2520:
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2022:
916:
884:
652:
527:
380:
346:
207:
197:
88:
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1833:
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1259:
2719:
2535:
2510:
2407:
2318:
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2214:
1030:
995:
920:
888:
853:
Consumers can use many forms of payment in mobile commerce, including:
832:
768:
424:
demonstrated the potential for medical applications on mobile devices.
384:
369:
307:
24:
353:
mobile check-in was also a major milestone, first introduced in 2001.
2255:
2017:
1050:
861:
764:
523:
373:
330:
230:
202:
32:
1860:
Electronic Markets - the International Journal on Networked Business
819:
Mobile media is a rapidly changing field. New technologies, such as
2626:
2398:
2005:
1995:
1990:
1434:
1244:
1198:
Bucharest University of Economic Studies; Hadad, Shahrazad (2013).
963:
m-commerce apps with a great preference for close integration with
909:
894:
824:
438:
365:
334:
323:
276:
52:
872:, these are interoperable with contactless credit and debit cards.
569:
where the ticket comes as an SMS to users. New technology such as
2525:
2303:
1980:
959:
531:
403:
350:
338:
311:
1897:
2638:
2358:
539:
457:
399:
398:
Mobile-commerce-related services spread rapidly in early 2000.
388:
299:
275:
capabilities directly into the consumer’s hand, anywhere, via
1808:
820:
576:
566:
535:
511:
407:
392:
315:
47:
1419:
Schejter, A., Serenko, A., Turel, O., and Zahaf, M. (2010) "
1365:"Ericsson Enables In-App Android Payments Via Carrier Bills"
1300:"Introducing Mobile Commerce solutions for online-retailers"
985:
leveraged to facilitate over $ 1 trillion in sales in 2018.
893:
Some providers allow credit cards to be stored in a phone's
2000:
860:
for in-person transactions through a mobile phone (such as
647:
1520:
Parker, Christopher J.; Wang, Huchen (12 September 2016).
1200:"Challenges for Banking Services in the Knowledge Economy"
878:, which apply charges to the consumer's long-distance bill
2711:
2136:
869:
725:
342:
295:
2109:
2104:
2094:
2077:
2072:
2061:
1445:
774:
600:
1555:
Parker, Christopher J.; Henninger, Claudia E. (2018).
1278:"Vodafone, EE and O2 still confident on m-commerce JV"
599:
tracks and videos. The download speeds available with
314:(which later became O2). Member organisations such as
1508:
Interaction Design: Beyond Human-Computer Interaction
1391:"Ericsson brings carrier billing to in-app payments"
634:
Data-driven mashups targeting at a hyper-local level
1626:
1624:
787:
1669:
1448:The Journal of High Technology Management Research
500:
1843:"New arena service testing delivery to your seat"
1589:Parker, Christopher J.; Wenyu, Lu (13 May 2019).
2805:
1621:
1340:"In-app payments more profitable than paid apps"
979:
593:
1857:
1770:
1554:
415:European Telecommunications Standards Institute
1721:"Soft trust and mCommerce shopping behaviours"
1700:"Theories of mobile commerce apps development"
1506:Preece, J., Rogers, Y. and Sharpe, H. (2011),
1913:
1771:Troutman, Marci; Timpson, Steve (Fall 2008).
1423:", Telematics and Informatics, 27(1), 90-102.
814:
410:offered mobile purchases of airline tickets.
326:began a series of trials and collaborations.
248:
1204:Management Dynamics in the Knowledge Economy
767:services and offers. Some merchants provide
406:offered train ticketing via mobile devices.
1595:Journal of Fashion Marketing and Management
1588:
1526:Journal of Fashion Marketing and Management
1920:
1906:
1519:
606:
577:Mobile vouchers, coupons and loyalty cards
255:
241:
1735:
1215:
1480:
505:
1718:
638:
333:vending machines were installed in the
2806:
1840:
1823:
1697:
1510:, Fourth., John Wiley & Sons, USA.
1162:: CS1 maint: archived copy as title (
1122:: CS1 maint: archived copy as title (
1901:
923:information in the cloud; usually in
420:As of 2008, UCL Computer Science and
775:In-application mobile phone payments
341:. The machines accepted payment via
1561:. Sheffield: Greenleaf Publishing.
900:Some providers are starting to use
798:In the context of mobile commerce,
706:
553:
13:
2750:USA use restrictions while driving
2725:Legality of recording by civilians
1777:Journal of Interactive Advertising
1663:
1063:
842:
754:
732:
402:launched mobile parking payments.
302:) and Tom Alexander (later CEO of
14:
2830:
1927:
1481:Castilla, Mireya (16 June 2006).
1178:"iStethoscope in Medical Journal"
685:
631:Tracking and monitoring of people
2787:
2786:
2775:
2763:
1435:http://ssrn.com/abstract=2196689
1006:Mobile commerce service provider
788:Mobile marketing and advertising
31:
1635:
1582:
1548:
1513:
1500:
1474:
1439:
1426:
1413:
1383:
1357:
1332:
1318:
1292:
1284:. 16 April 2012. Archived from
1270:
970:
501:Products and services available
1789:10.1080/15252019.2008.10722149
1252:
1232:
1191:
1170:
1130:
1090:
1072:
1057:
1051:"Global Mobile Commerce Forum"
1043:
876:Premium-rate telephone numbers
16:Commerce via hand held devices
1:
1826:"Concessions one button away"
1719:Hillman; et al. (2012).
1037:
980:Mobile Device Shopping Trends
945:
780:purchases can be used to buy
594:Content purchase and delivery
2770:Telecommunication portal
1685:(5). New Delhi, India: 38–45
1460:10.1016/j.hitech.2018.12.006
1264:www.mobileindustryawards.com
672:Location Based Notifications
368:were launched in Finland by
7:
988:
715:
453:target for device vendors.
10:
2835:
2692:Phantom vibration syndrome
2687:Mental health from overuse
1326:"Hiba 404 | Vodafone"
846:
815:Influence on youth markets
791:
736:
720:Over the past three years
689:
610:
557:
288:
2758:
2710:
2657:
2587:
2496:
2439:
2406:
2393:
2371:Open-source mobile phones
2332:
2284:
2234:
2223:
2122:
2041:
1949:
1935:
1872:10.1007/s12525-010-0028-9
1679:Asia Pacific Tech Monitor
1607:10.1108/JFMM-09-2017-0093
1538:10.1108/JFMM-02-2016-0015
743:Using a mobile browser—a
474:brick and mortar business
66:Retail goods and services
1260:"Mobile Industry Awards"
522:A similar system called
462:security vulnerabilities
456:Since the launch of the
2735:Photography and the law
2730:Mobile phones in prison
1746:10.1145/2371574.2371593
619:location-based services
607:Location-based services
588:location-based services
517:money transfer services
482:location-based services
722:mobile reverse auction
613:Location-based service
347:Merita Bank of Finland
2782:Telephones portal
2745:Texting while driving
2682:External power supply
2381:Windows Phone devices
1824:Greene, Rory (2008).
1698:Harold, Dory (2012).
1395:Fierce Mobile Content
915:Some providers store
868:). In a system like
625:Local discount offers
526:has been operated by
506:Mobile money transfer
208:Live support software
2697:Radiation and health
2013:Standards comparison
1841:Jordan, Jim (2008).
1730:. pp. 113–122.
1487:Frost & Sullivan
1217:10.25019/MDKE/7.3.04
639:Information services
391:Internet service in
1401:on 11 December 2011
902:host card emulation
858:Contactless payment
273:electronic commerce
152:Trading communities
142:Comparison shopping
1811:on 4 November 2010
1086:on 23 August 2015.
951:Interaction design
939:Stored-value cards
538:was introduced in
490:push notifications
349:, also using SMS.
2819:Mobile technology
2801:
2800:
2740:Telephone tapping
2583:
2582:
2531:Instant messaging
2389:
2388:
2118:
2117:
1647:finance.yahoo.com
1371:. 11 October 2011
897:or secure element
760:Catalog merchants
664:Traffic reporting
660:Financial records
478:big-box retailers
265:
264:
2826:
2790:
2789:
2780:
2779:
2778:
2768:
2767:
2766:
2677:Electronic waste
2667:BlackBerry thumb
2617:Japanese culture
2404:
2403:
2364:iOS jailbreaking
2232:
2231:
2154:Operating system
1969:Network operator
1954:Channel capacity
1947:
1946:
1922:
1915:
1908:
1899:
1898:
1891:
1854:
1853:on 7 April 2010.
1849:. Archived from
1837:
1836:on 7 April 2010.
1832:. Archived from
1820:
1818:
1816:
1807:. Archived from
1767:
1739:
1725:
1715:
1713:
1711:
1702:. Archived from
1694:
1692:
1690:
1676:
1658:
1657:
1655:
1653:
1639:
1633:
1628:
1619:
1618:
1586:
1580:
1579:
1577:
1575:
1552:
1546:
1545:
1540:. Archived from
1517:
1511:
1504:
1498:
1497:
1495:
1493:
1478:
1472:
1471:
1443:
1437:
1430:
1424:
1417:
1411:
1410:
1408:
1406:
1397:. Archived from
1387:
1381:
1380:
1378:
1376:
1361:
1355:
1354:
1352:
1350:
1336:
1330:
1329:
1322:
1316:
1315:
1313:
1311:
1306:on 30 March 2013
1302:. Archived from
1296:
1290:
1289:
1288:on 27 July 2013.
1274:
1268:
1267:
1256:
1250:
1249:
1236:
1230:
1229:
1219:
1195:
1189:
1188:
1186:
1184:
1174:
1168:
1167:
1161:
1153:
1151:
1149:
1140:. Archived from
1134:
1128:
1127:
1121:
1113:
1111:
1109:
1100:. Archived from
1094:
1088:
1087:
1082:. Archived from
1076:
1070:
1069:
1061:
1055:
1054:
1047:
1026:Mobile ticketing
1016:Mobile marketing
1011:Mobile dial code
800:mobile marketing
794:Mobile marketing
749:mobile marketing
707:Mobile brokerage
703:, or m-banking.
668:Emergency Alerts
560:Mobile ticketing
554:Mobile ticketing
486:barcode scanning
422:Peter J. Bentley
257:
250:
243:
189:Customer service
35:
21:
20:
2834:
2833:
2829:
2828:
2827:
2825:
2824:
2823:
2804:
2803:
2802:
2797:
2776:
2774:
2764:
2762:
2754:
2706:
2659:
2653:
2579:
2492:
2435:
2431:Cloud computing
2397:
2395:
2385:
2376:Symbian devices
2342:Android devices
2328:
2280:
2271:Satellite phone
2266:Projector phone
2226:
2219:
2124:
2114:
2037:
1942:
1938:
1931:
1926:
1895:
1830:Kentucky Kernel
1814:
1812:
1756:
1737:10.1.1.652.7234
1723:
1709:
1707:
1688:
1686:
1674:
1666:
1664:Further reading
1661:
1651:
1649:
1641:
1640:
1636:
1629:
1622:
1587:
1583:
1573:
1571:
1569:
1553:
1549:
1544:on 29 May 2019.
1518:
1514:
1505:
1501:
1491:
1489:
1479:
1475:
1444:
1440:
1431:
1427:
1418:
1414:
1404:
1402:
1389:
1388:
1384:
1374:
1372:
1363:
1362:
1358:
1348:
1346:
1338:
1337:
1333:
1324:
1323:
1319:
1309:
1307:
1298:
1297:
1293:
1276:
1275:
1271:
1258:
1257:
1253:
1240:"Google Wallet"
1238:
1237:
1233:
1196:
1192:
1182:
1180:
1176:
1175:
1171:
1155:
1154:
1147:
1145:
1144:on 3 March 2014
1138:"Archived copy"
1136:
1135:
1131:
1115:
1114:
1107:
1105:
1104:on 3 April 2015
1098:"Archived copy"
1096:
1095:
1091:
1078:
1077:
1073:
1062:
1058:
1049:
1048:
1044:
1040:
1035:
991:
982:
973:
948:
904:, or HCE (e.g.
851:
845:
843:Payment methods
817:
796:
790:
777:
757:
755:Mobile purchase
741:
735:
733:Mobile browsing
718:
709:
694:
688:
641:
615:
609:
596:
579:
562:
556:
508:
503:
472:More recently,
432:cellular phones
358:Financial Times
291:
269:mobile commerce
261:
224:Purchase-to-pay
166:Mobile commerce
147:Social commerce
133:Online shopping
58:Streaming media
40:Digital content
17:
12:
11:
5:
2832:
2822:
2821:
2816:
2799:
2798:
2796:
2795:
2784:
2772:
2759:
2756:
2755:
2753:
2752:
2747:
2742:
2737:
2732:
2727:
2722:
2716:
2714:
2708:
2707:
2705:
2704:
2699:
2694:
2689:
2684:
2679:
2674:
2672:Driving safety
2669:
2663:
2661:
2655:
2654:
2652:
2651:
2646:
2641:
2636:
2635:
2634:
2624:
2619:
2614:
2609:
2604:
2599:
2593:
2591:
2585:
2584:
2581:
2580:
2578:
2577:
2572:
2571:
2570:
2560:
2559:
2558:
2548:
2543:
2538:
2533:
2528:
2523:
2518:
2513:
2508:
2502:
2500:
2494:
2493:
2491:
2490:
2485:
2484:
2483:
2478:
2468:
2467:
2466:
2461:
2451:
2445:
2443:
2437:
2436:
2434:
2433:
2428:
2423:
2418:
2412:
2410:
2401:
2391:
2390:
2387:
2386:
2384:
2383:
2378:
2373:
2368:
2367:
2366:
2356:
2351:
2350:
2349:
2338:
2336:
2330:
2329:
2327:
2326:
2321:
2316:
2311:
2306:
2301:
2296:
2290:
2288:
2282:
2281:
2279:
2278:
2273:
2268:
2263:
2258:
2253:
2248:
2243:
2235:
2229:
2221:
2220:
2218:
2217:
2212:
2207:
2202:
2201:
2200:
2195:
2190:
2183:Text messaging
2180:
2179:
2178:
2168:
2167:
2166:
2156:
2151:
2146:
2145:
2144:
2134:
2128:
2126:
2120:
2119:
2116:
2115:
2113:
2112:
2107:
2102:
2097:
2092:
2087:
2086:
2085:
2075:
2070:
2064:
2059:
2054:
2047:
2045:
2039:
2038:
2036:
2035:
2030:
2025:
2020:
2015:
2010:
2009:
2008:
2003:
1998:
1988:
1983:
1978:
1977:
1976:
1966:
1961:
1956:
1950:
1944:
1933:
1932:
1925:
1924:
1917:
1910:
1902:
1893:
1892:
1855:
1838:
1821:
1768:
1754:
1716:
1706:on 9 June 2013
1695:
1665:
1662:
1660:
1659:
1634:
1620:
1601:(2): 158–175.
1581:
1567:
1547:
1532:(4): 487–506.
1512:
1499:
1473:
1438:
1425:
1412:
1382:
1356:
1331:
1317:
1291:
1269:
1251:
1231:
1210:(3): 337–352.
1190:
1169:
1129:
1089:
1071:
1056:
1041:
1039:
1036:
1034:
1033:
1028:
1023:
1021:Mobile payment
1018:
1013:
1008:
1003:
1001:Mobile banking
998:
992:
990:
987:
981:
978:
972:
969:
947:
944:
943:
942:
936:
930:
929:
928:
913:
898:
882:
879:
873:
849:Mobile payment
847:Main article:
844:
841:
816:
813:
792:Main article:
789:
786:
776:
773:
756:
753:
745:World Wide Web
739:Mobile browser
737:Main article:
734:
731:
717:
714:
708:
705:
700:mobile banking
692:Mobile banking
690:Main article:
687:
686:Mobile banking
684:
682:requirements.
675:
674:
669:
666:
661:
658:
655:
650:
640:
637:
636:
635:
632:
629:
626:
611:Main article:
608:
605:
595:
592:
578:
575:
558:Main article:
555:
552:
507:
504:
502:
499:
290:
287:
263:
262:
260:
259:
252:
245:
237:
234:
233:
227:
226:
220:
219:
213:
212:
211:
210:
205:
200:
192:
191:
185:
184:
183:
182:
177:
169:
168:
162:
161:
160:
159:
154:
149:
144:
136:
135:
129:
128:
127:
126:
121:
116:
111:
106:
101:
96:
91:
86:
81:
76:
68:
67:
63:
62:
61:
60:
55:
50:
42:
41:
37:
36:
28:
27:
15:
9:
6:
4:
3:
2:
2831:
2820:
2817:
2815:
2812:
2811:
2809:
2794:
2785:
2783:
2773:
2771:
2761:
2760:
2757:
2751:
2748:
2746:
2743:
2741:
2738:
2736:
2733:
2731:
2728:
2726:
2723:
2721:
2718:
2717:
2715:
2713:
2709:
2703:
2700:
2698:
2695:
2693:
2690:
2688:
2685:
2683:
2680:
2678:
2675:
2673:
2670:
2668:
2665:
2664:
2662:
2656:
2650:
2647:
2645:
2642:
2640:
2637:
2633:
2630:
2629:
2628:
2625:
2623:
2620:
2618:
2615:
2613:
2610:
2608:
2605:
2603:
2600:
2598:
2595:
2594:
2592:
2590:
2586:
2576:
2573:
2569:
2566:
2565:
2564:
2561:
2557:
2554:
2553:
2552:
2549:
2547:
2544:
2542:
2539:
2537:
2534:
2532:
2529:
2527:
2524:
2522:
2519:
2517:
2514:
2512:
2509:
2507:
2504:
2503:
2501:
2499:
2495:
2489:
2486:
2482:
2479:
2477:
2474:
2473:
2472:
2469:
2465:
2462:
2460:
2457:
2456:
2455:
2452:
2450:
2447:
2446:
2444:
2442:
2438:
2432:
2429:
2427:
2424:
2422:
2419:
2417:
2414:
2413:
2411:
2409:
2405:
2402:
2400:
2392:
2382:
2379:
2377:
2374:
2372:
2369:
2365:
2362:
2361:
2360:
2357:
2355:
2354:BlackBerry 10
2352:
2348:
2345:
2344:
2343:
2340:
2339:
2337:
2335:
2331:
2325:
2322:
2320:
2317:
2315:
2312:
2310:
2307:
2305:
2302:
2300:
2297:
2295:
2292:
2291:
2289:
2287:
2283:
2277:
2274:
2272:
2269:
2267:
2264:
2262:
2261:Feature phone
2259:
2257:
2254:
2252:
2249:
2247:
2244:
2242:
2241:
2240:Manufacturers
2237:
2236:
2233:
2230:
2228:
2222:
2216:
2213:
2211:
2208:
2206:
2203:
2199:
2196:
2194:
2191:
2189:
2186:
2185:
2184:
2181:
2177:
2176:airplane mode
2174:
2173:
2172:
2169:
2165:
2164:phone cloning
2162:
2161:
2160:
2157:
2155:
2152:
2150:
2147:
2143:
2140:
2139:
2138:
2135:
2133:
2130:
2129:
2127:
2121:
2111:
2108:
2106:
2103:
2101:
2098:
2096:
2093:
2091:
2088:
2084:
2081:
2080:
2079:
2076:
2074:
2071:
2068:
2065:
2063:
2060:
2058:
2055:
2052:
2049:
2048:
2046:
2044:
2040:
2034:
2031:
2029:
2026:
2024:
2021:
2019:
2016:
2014:
2011:
2007:
2004:
2002:
1999:
1997:
1994:
1993:
1992:
1989:
1987:
1984:
1982:
1979:
1975:
1972:
1971:
1970:
1967:
1965:
1962:
1960:
1957:
1955:
1952:
1951:
1948:
1945:
1940:
1934:
1930:
1929:Mobile phones
1923:
1918:
1916:
1911:
1909:
1904:
1903:
1900:
1896:
1889:
1885:
1881:
1877:
1873:
1869:
1865:
1861:
1856:
1852:
1848:
1847:Herald Leader
1844:
1839:
1835:
1831:
1827:
1822:
1810:
1806:
1802:
1798:
1794:
1790:
1786:
1782:
1778:
1774:
1769:
1765:
1761:
1757:
1755:9781450311052
1751:
1747:
1743:
1738:
1733:
1729:
1722:
1717:
1705:
1701:
1696:
1684:
1680:
1673:
1668:
1667:
1648:
1644:
1638:
1632:
1627:
1625:
1616:
1612:
1608:
1604:
1600:
1596:
1592:
1585:
1570:
1568:9781351058346
1564:
1560:
1559:
1551:
1543:
1539:
1535:
1531:
1527:
1523:
1516:
1509:
1503:
1488:
1484:
1477:
1469:
1465:
1461:
1457:
1453:
1449:
1442:
1436:
1429:
1422:
1416:
1400:
1396:
1392:
1386:
1370:
1366:
1360:
1345:
1341:
1335:
1327:
1321:
1305:
1301:
1295:
1287:
1283:
1279:
1273:
1265:
1261:
1255:
1247:
1246:
1241:
1235:
1227:
1223:
1218:
1213:
1209:
1205:
1201:
1194:
1179:
1173:
1165:
1159:
1143:
1139:
1133:
1125:
1119:
1103:
1099:
1093:
1085:
1081:
1075:
1067:
1060:
1052:
1046:
1042:
1032:
1029:
1027:
1024:
1022:
1019:
1017:
1014:
1012:
1009:
1007:
1004:
1002:
999:
997:
994:
993:
986:
977:
968:
966:
961:
956:
952:
940:
937:
934:
931:
926:
922:
918:
914:
911:
907:
906:Google Wallet
903:
899:
896:
892:
891:
890:
886:
883:
880:
877:
874:
871:
867:
863:
859:
856:
855:
854:
850:
840:
836:
834:
830:
826:
822:
812:
808:
804:
801:
795:
785:
783:
782:virtual goods
772:
770:
766:
761:
752:
750:
746:
740:
730:
727:
723:
713:
704:
702:
701:
693:
683:
681:
673:
670:
667:
665:
662:
659:
657:Sports scores
656:
654:
651:
649:
646:
645:
644:
633:
630:
628:Local weather
627:
624:
623:
622:
620:
614:
604:
602:
591:
589:
585:
584:point of sale
574:
572:
568:
561:
551:
547:
543:
541:
537:
533:
529:
525:
520:
518:
513:
498:
494:
491:
487:
483:
479:
475:
470:
466:
463:
459:
454:
451:
450:Profitability
446:
444:
440:
435:
433:
429:
425:
423:
418:
416:
411:
409:
405:
401:
396:
394:
390:
386:
382:
377:
375:
372:(now part of
371:
367:
362:
359:
354:
352:
348:
344:
340:
336:
332:
327:
325:
321:
317:
313:
309:
305:
304:Virgin Mobile
301:
297:
286:
284:
280:
278:
274:
270:
258:
253:
251:
246:
244:
239:
238:
236:
235:
232:
229:
228:
225:
222:
221:
218:
217:E-procurement
215:
214:
209:
206:
204:
201:
199:
196:
195:
194:
193:
190:
187:
186:
181:
178:
176:
173:
172:
171:
170:
167:
164:
163:
158:
155:
153:
150:
148:
145:
143:
140:
139:
138:
137:
134:
131:
130:
125:
122:
120:
117:
115:
112:
110:
107:
105:
102:
100:
99:Food ordering
97:
95:
92:
90:
87:
85:
82:
80:
77:
75:
72:
71:
70:
69:
65:
64:
59:
56:
54:
51:
49:
46:
45:
44:
43:
39:
38:
34:
30:
29:
26:
23:
22:
19:
2597:Box breaking
2568:address book
2440:
2421:Distribution
2286:Form factors
2251:Camera phone
2238:
2215:Web browsing
2066:
2050:
1894:
1866:(1): 33–52.
1863:
1859:
1851:the original
1846:
1834:the original
1829:
1813:. Retrieved
1809:the original
1783:(1): 65–70.
1780:
1776:
1727:
1708:. Retrieved
1704:the original
1687:. Retrieved
1682:
1678:
1650:. Retrieved
1646:
1637:
1598:
1594:
1584:
1572:. Retrieved
1557:
1550:
1542:the original
1529:
1525:
1515:
1507:
1502:
1490:. Retrieved
1486:
1476:
1454:(1): 15–26.
1451:
1447:
1441:
1428:
1415:
1403:. Retrieved
1399:the original
1394:
1385:
1373:. Retrieved
1368:
1359:
1347:. Retrieved
1343:
1334:
1320:
1308:. Retrieved
1304:the original
1294:
1286:the original
1281:
1272:
1263:
1254:
1243:
1234:
1207:
1203:
1193:
1181:. Retrieved
1172:
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1106:. Retrieved
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1074:
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971:App commerce
965:social media
949:
933:Micropayment
885:Credit cards
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119:Ride-hailing
94:Distribution
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2658:Environment
2632:silent mode
2476:contactless
2459:advertising
2416:Development
2334:Smartphones
2043:Generations
1959:Frequencies
1652:19 December
1492:29 December
1369:PaidContent
1282:Mobile News
1183:23 November
917:credit card
889:debit cards
528:Danske Bank
381:Philippines
198:Call centre
109:Marketplace
89:DVD-by-mail
74:Advertising
2814:E-commerce
2808:Categories
2720:Carrier IQ
2660:and health
2575:Television
2426:Management
2319:Smartwatch
2276:Smartphone
1964:Multi-band
1405:25 January
1375:25 January
1349:25 January
1038:References
1031:Mobile app
996:E-commerce
946:App design
921:debit card
866:Google Pay
833:SK Telecom
769:mobile web
385:NTT DoCoMo
370:Radiolinja
308:MasterCard
231:Super-apps
25:E-commerce
2702:Recycling
2649:Wallpaper
2627:Ringtones
2488:Ticketing
2464:campaigns
2454:Marketing
2256:Car phone
2171:Telephony
2125:operation
2018:Tethering
1943:protocols
1880:1422-8890
1815:23 August
1805:167580921
1797:1525-2019
1732:CiteSeerX
1689:23 August
1615:170031856
1468:158795631
1226:204842231
955:UX design
925:tokenized
862:Apple Pay
765:upselling
680:bandwidth
621:such as:
542:in 2015.
524:MobilePay
374:Elisa Oyj
366:ringtones
331:Coca-Cola
318:, Apple,
267:The term
203:Help desk
180:Ticketing
2793:Category
2536:Learning
2516:Gambling
2506:Blogging
2481:donating
2471:Payments
2441:Commerce
2399:software
2396:specific
2246:3D phone
2210:Tracking
2159:Security
2142:services
2132:Features
2083:adoption
2051:Analogue
2033:XHTML-MP
2006:SIM lock
1996:dual SIM
1991:SIM card
1939:networks
1888:16800143
1245:Mashable
1158:cite web
1118:cite web
1064:Logica.
989:See also
935:services
910:Softcard
895:SIM card
825:Vodafone
716:Auctions
439:Qualcomm
337:area in
335:Helsinki
324:Vodafone
277:wireless
114:Pharmacy
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2644:Txt-spk
2589:Culture
2498:Content
2449:Banking
2347:rooting
2304:Phablet
2227:devices
2149:History
2123:General
2067:Digital
1981:Roaming
1764:2792850
1710:20 June
1310:5 April
960:fashion
532:Denmark
404:Austria
351:Finnair
339:Finland
320:Alcatel
312:Cellnet
289:History
175:Payment
104:Grocery
84:Banking
2791:
2639:Selfie
2622:Novels
2612:Dating
2607:Comics
2602:Charms
2563:Social
2551:Search
2526:Health
2521:Gaming
2394:Mobile
2359:iPhone
2309:Slider
2225:Mobile
1986:Signal
1937:Mobile
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540:Norway
488:, and
458:iPhone
400:Norway
389:i-Mode
383:, and
322:, and
300:Logica
283:Mobile
157:Wallet
124:Travel
2556:local
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2511:Email
2314:Slate
1884:S2CID
1801:S2CID
1760:S2CID
1724:(PDF)
1675:(PDF)
1611:S2CID
1464:S2CID
1344:ZDNet
1222:S2CID
821:WiMax
567:IRCTC
536:Vipps
512:Kenya
408:Japan
393:Japan
316:Nokia
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2546:News
2408:Apps
2324:Fold
2299:Flip
2205:Spam
2100:4.5G
2090:3.5G
2023:VoIP
2001:eSIM
1974:list
1876:ISSN
1817:2010
1793:ISSN
1750:ISBN
1712:2013
1691:2010
1654:2018
1576:2018
1563:ISBN
1494:2017
1407:2013
1377:2013
1351:2013
1312:2013
1185:2010
1164:link
1150:2011
1124:link
1110:2011
953:and
908:and
887:and
648:News
571:RFID
430:and
428:PDAs
2712:Law
2294:Bar
2198:RCS
2193:MMS
2188:SMS
2137:GSM
2028:WAP
1868:doi
1785:doi
1742:doi
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