309:. Calls to the helpline from relatives of missing people trebled and extra volunteers had to be brought in to answer the phones. New callers reported relatives missing for the first time, even though some had vanished ten years ago or even more. Distressed families already in touch with the helpline called again, in case their missing relative might figure in the investigation. The police directed anxious families to NMPH for comfort and support.
289:, instigated invaluable publicity. Where funding allowed, new staff and volunteers joined and the information taken from each caller regarding a disappearance became more detailed and more accurate. A department offering Publicity was born. The success of the charity was cemented in its first year by an office visit from
527:
Missing People works in partnership with police forces and other agencies across the UK to help find missing children and adults and support their family or carer. Missing people offers publicity opportunities to police forces and at the request of the police
Missing People can send a missing person
518:
The existing 0500 700 700 telephone number continued to operate in parallel with the new 116 000 number for many years. Finally, in June 2017, Ofcom withdrew all 0500 numbers, and the 0500 line was no more. The 0500 number had been free to call from landlines but had cost up to 40p per minute to call
458:
In March 2008 hundreds of families of the missing joined together to march through London to highlight the impact of someone going missing from their family. The march was organised and led by Nicki Durbin, mother of missing Luke Durbin, who went missing after a night out in
Ipswich, Suffolk in 2006;
325:
were passed to NMPH for checking against our database. One result of this was the identification of
Juanita Mott another of the victims discovered at Cromwell Street. A positive side effect of the charities role in the investigation was the reunion of 110 non-victim families in less than two months.
223:
in July 1986, two sisters, Janet Newman and Mary Asprey, co-founded the
National Missing Persons Helpline. With no news of Lamplugh's whereabouts, media attention moved to the apparent lack of support for missing persons' families, such as Paul and Diane Lamplugh. The sisters established the Trust's
562:
is another of
Missing People's popular challenge events which takes place in June or July each year and involves groups of cyclists cycling from Edinburgh to London over a five-day period. The tough challenge is an incredibly rewarding and moving experience for the participants as they support each
554:
is an annual running event held by the charity
Missing People. The popular event, includes a 10K, a 3K and a kids run as well as entertainment and family activities, is held on or around 25 May to mark International Missing Children's Day. Hundreds of supporters and families of missing people join
428:
to highlight
Madeleine's disappearance and the plight of missing children across the UK. In August Missing People launched the first comprehensive online "missing map" in the UK and Missing People TV' – the first online channel featuring appeals of missing people. In October the charity along with
398:
The media reported that after years of inadequate funding and little input from the private sector, NMPH was to close. Under the direction of the co-founders, Sir Norman
Wakefield was appointed as advisor and formed a consortium of charitable organisations that offered financial support. After an
385:
to mark the contribution of
Pioneers to the life of the Nation. 2003 also saw the national roll out of the 'Missing from Care' project for local authorities 'looked after children' in September. This work for young people continued in May 2004 when NMPH launched the Runaway Helpline, as a direct
419:
In May 2007 – 2008 the charity relaunched as "Missing People". This reflected the considerable strategic developments that had been made and the fact that the charity now provided a range of services rather than a single helpline. Also in May, less than one week after her disappearance, missing
433:
from the
English Coalition for Runaway Children asked the government to "stop missing the missing issue". This led to the government developing a strategy on the protection of young runaways for the first time ever. In 2007 the charity also teamed up with the police to hold their first joint
543:. For 24 hours the charity uses Twitter to publicise missing children appeals. The charity tweets a different missing child appeal every 30 minutes for 24 hours and are supported in this by a range of celebrities and organisations. In 2013 The Big Tweet for Missing Children was sponsored by
479:
teamed up to launch milk carton appeals for the missing, following on from the success of a previous initiative with Iceland which had helped to find more than 17 people across millions of cartons. The first new appeal was for Andrew Gosden, a 14-year-old boy last seen at
268:
By the time it became a registered charity in April 1993, NMPH needed new offices to provide a complete range of services for relatives, enabling the charity to both find and support. This expansion was greatly helped by founders of the
791:
993:
475:(DCSF) to grant the charity £310,000 in June 2008 and by the appointment of five new trustees, which led to a shortlisting at the Third Sector Awards 2009 for most improved Trustee Board. In October 2009 Missing People and
346:. In 1998 both were honoured with the "UK Women of Europe Award" and in the same year given the European Women of Achievement Humanitarianism Award and The Rotary Foundation's prestigious Paul Harris Fellowships.
484:. In December 2009 Missing People launched the first report into the experiences of, and impacts on, the families of missing people called "Living in Limbo". Also in December Missing People teamed up with
547:
newspaper and celebrities including Simon Cowell and Stephen Fry endorsed the campaign making it the most successful Big Tweet in the charity's history. Missing People's Twitter handle is @MissingPeople.
256:. However, they soon realised families wanted more than just telephone support. In 1992, having re-mortgaged their houses, Mary and Janet applied to register National Missing Persons Helpline (NMPH) as a
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introduced the first harmonised European numbers for harmonised services of social value, allocating 116 000 to the Missing People service. This number is free to call from mobiles and landlines.
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44:
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a text message informing them about the charity and the support we can offer. These services are available at no direct cost to police forces, the missing person or their family.
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in the 1970s and 1980s. Some 390 names were supplied including Alison Chambers and Carol Cooper who were later identified as victims. At the same time, details mentioned by
967:
879:
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365:, for the first time research used the charity's unique database of all types of missing people to provide information and trends about the missing phenomenon.
471:. Successes included finding more than 100 people over the four-week show. Missing People's financial position was strengthened by a landmark decision by the
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to debate and learn about the latest developments. In November 2007 Missing People won two awards for its website – which received more than 40 million
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accepted the role of Patron. The Duchess continues to attend performances on our behalf and raise morale of staff and volunteers with regular visits.
313:
called too, seeking help on identifying the bodies found at Cromwell Street and elsewhere. Their initial interest was in women reported missing from
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had become headline news around the globe. On International Missing Children's Day (26 May) an appeal by the charity was projected onto
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587:
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631:
330:, allowing adult missing people to pass a message home. In response to NMPH's growing achievements, the charity was honoured as
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481:
1177:
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supported the charity with the donation of an exclusive one-off remix tape. April saw the first of the award-winning series
450:– a season of programmes about family members seeking to contact missing relatives and the complex reasons people run away.
883:
459:
Val Nettles, mother of missing Damien Nettles, who was last seen in Cowes on the Isle of Wight in 1996 and Jill Blonsky.
140:
1090:
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to launch the Runaway Helpline text service, the first free helpline text service for young people, which was funded by
1167:
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together to participate in the races and fundraise for the charity raising thousands of pounds for the charity's work.
539:
is one day a year when people remember missing children and their families. The charity mark this day by holding their
609:
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other through the intense five-day experience in order to raise funds to help support the families of Missing People.
252:
and safety in the workplace. Initially Mary and Janet and a small team of volunteers simply comforted callers to the
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28:
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too announced emergency funding for the charity. In September 2005, Paul Tuohy joined the charity as their first
331:
120:
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78:
Missing People provides support for missing children, vulnerable adults and families left in the limbo of loss.
880:"Missing People and The Boots Pension Scheme Trustees amongst winners for the second annual CorpComms Awards"
248:
closed down all remaining 0500 numbers). Meanwhile, the Suzy Lamplugh Trust moved towards issues surrounding
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In February 1994, the resources of NMPH were stretched to the limit by the horrific discoveries at
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The charity celebrated its 10th birthday. Jointly with the University of York, NMPH produced
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that offers assistance to people who run away and/or go missing and their families. It is a
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8:
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1091:"Harmonised European numbers for harmonised services of social value (116XXX numbers)"
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24:
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In 1996 Asprey and Newman were honoured for their services to charity with
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number 0500 700 700 (and this continued in operation until June 2017, when
681:"THE BODIES: Litany of sadness: the lives of West's twelve female victims"
425:
400:
326:
On 27 June 1994 the charity took over the Message Home Helpline from the
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19:
This article is about the British charity. For the generic concept, see
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Further accolades followed in 2003 when Mary and Janet were invited by
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233:
89:
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conference on "missing". Delegates came from across the globe came to
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240:, a start-up service was formed in early 1990. The service used the
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Organisations based in the London Borough of Richmond upon Thames
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237:
220:
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994:"Third Sector Excellence Awards: Most Improved Trustee Board"
507:
245:
1020:"Iceland launches milk carton initiative for missing people"
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and started a considerable process of strategic planning.
215:
Following the high-profile disappearance of estate agent,
858:"Missing People conference in Blackpool 'a huge success'"
513:
443:
430:
278:
495:
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response to a recommendation in the 2002 report by The
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1163:
Social welfare charities based in the United Kingdom
946:"Government grant puts Missing People back on track"
296:
393:
1149:
748:"New name for National Missing Persons Helpline"
968:"Movers: Asra Alikhan, trustee, Missing People"
590:Missing People, registered charity no. 1020419
453:
368:
23:. For the ethnic group in Assam in India, see
473:Department for Children, Schools and Families
277:. Missing People is still based there today.
1079:
792:"Madeleine's Picture Lights Up Marble Arch"
522:
337:
210:
42:
1158:1993 establishments in the United Kingdom
723:
610:"1986: Parents appeal for missing agent"
596:Charity Commission for England and Wales
349:
726:"Missing persons charity faces closure"
678:
414:
232:From a bedroom at the sisters' home in
227:
1150:
1062:
514:0500 telephone number withdrawn (2017)
16:United Kingdom missing persons charity
1085:
1063:Ashton, Charlotte (5 December 2008).
996:. Third Sector Online. Archived from
970:. Third Sector Online. Archived from
634:. Suzy Lamplugh Trust. Archived from
496:116xxx telephone number issued (2009)
658:"Technology help search for toddler"
570:was founded by the charity in 2014.
537:International Missing Children's Day
194:) is a national organisation in the
62:Mary Asprey OBE and Janet Newman OBE
928:"Families of missing call for help"
882:. Cross Border News. Archived from
442:in its first year. In December the
263:
13:
1097:from the original on 27 July 2010.
1065:"More runaways using text service"
14:
1199:
1188:Organizations established in 1993
1143:Information on fundraising events
1127:
724:Rumbelow, Helen (14 March 2005).
399:outpouring of public support the
192:National Missing Persons Helpline
836:"Call to boost runaways support"
814:"Missing persons 'map' launched"
679:Bennett, Will (2 January 1995).
361:in February 2002. Funded by the
224:initial work on missing people.
29:Missing Persons (disambiguation)
1109:"Missing People and the Police"
1101:
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297:Getting the message home (1994)
762:
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672:
660:. BBC Online. 22 December 2000
650:
624:
602:
580:
560:Missing People Cycle Challenge
541:Big Tweet for Missing Children
394:Financial problems (2005–2006)
1:
838:. BBC Online. 15 October 2007
703:"Search for missing children"
573:
1178:Missing people organizations
1093:. Office of Communications.
816:. BBC Online. 20 August 2007
683:. London: Independent Online
7:
454:Missing people march (2008)
407:. The charity reformed its
388:Social Exclusion Task Force
369:Pioneering work (2003–2004)
10:
1204:
728:. London: The Times Online
612:. BBC Online. 30 July 1986
499:
273:, who secured premises in
205:
18:
1168:Charities based in London
705:. BBC Online. 1 July 2002
531:
519:from a mobile telephone.
332:The Duchess of Gloucester
285:– later to become a Vice
167:
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121:The Duchess of Gloucester
113:
103:
82:
74:
66:
58:
50:
41:
552:Miles for Missing People
291:Diana, Princess of Wales
860:. Missing People Online
770:"Media focus on Maddie"
523:Working with the police
338:Recognition (1996–1998)
211:Early years (1986–1989)
772:. Aljazeera Net Online
311:Gloucestershire Police
27:. For other uses, see
948:. Third Sector Online
750:. Third Sector Online
190:(previously known as
568:Missing People Choir
482:King's Cross Station
415:Relaunch (2007–2008)
228:Helpline (1990–1992)
477:Iceland supermarket
363:Nuffield Foundation
283:Sir Trevor McDonald
202:under English law.
38:
1022:. Marketing Online
381:to a reception at
303:25 Cromwell Street
200:registered charity
36:
794:. Sky News Online
409:board of trustees
383:Buckingham Palace
379:Duke of Edinburgh
185:
184:
1195:
1139:
1138:
1136:Official website
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1118:
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1111:. Missing People
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1089:(27 July 2010).
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1042:"Missing people"
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934:. 12 March 2008.
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906:"Hard Christmas"
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886:on 14 April 2009
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422:Madeleine McCann
264:Expansion (1993)
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109:UK and worldwide
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638:on 21 June 2009
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420:three-year-old
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319:Gloucestershire
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250:personal safety
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125:Trevor McDonald
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1128:External links
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1113:. Retrieved
1103:
1081:
1071:28 September
1069:. Retrieved
1067:. BBC Online
1058:
1048:28 September
1046:. Retrieved
1036:
1026:28 September
1024:. Retrieved
1014:
1004:29 September
1002:. Retrieved
998:the original
988:
978:28 September
976:. Retrieved
972:the original
962:
952:28 September
950:. Retrieved
940:
931:
922:
912:29 September
910:. Retrieved
908:. BBC Online
900:
890:29 September
888:. Retrieved
884:the original
874:
864:29 September
862:. Retrieved
852:
842:29 September
840:. Retrieved
830:
820:29 September
818:. Retrieved
808:
798:29 September
796:. Retrieved
786:
776:28 September
774:. Retrieved
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754:29 September
752:. Retrieved
742:
732:28 September
730:. Retrieved
719:
709:28 September
707:. Retrieved
697:
687:28 September
685:. Retrieved
674:
664:28 September
662:. Retrieved
652:
642:28 September
640:. Retrieved
636:the original
626:
616:28 September
614:. Retrieved
604:
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559:
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551:
550:
544:
540:
536:
535:
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517:
505:
492:Foundation.
465:Missing Live
457:
447:
418:
397:
372:
358:
356:
350:
341:
300:
293:in October.
267:
231:
214:
191:
187:
186:
159:Volunteers
105:Area served
33:
426:Marble Arch
401:Home Office
149:Employees
133:Stephen Fry
1173:East Sheen
1152:Categories
632:"About Us"
574:References
307:Gloucester
234:East Sheen
115:Key people
90:East Sheen
54:April 1993
506:In 2009,
461:Radiohead
446:launched
436:Blackpool
375:The Queen
271:Big Issue
119:Patrons:
1095:Archived
932:BBC News
490:Vodafone
448:Reunited
377:and the
275:Mortlake
254:helpline
242:Freefone
83:Location
1115:10 June
545:The Sun
502:116 000
469:BBC One
258:charity
219:, from
206:History
168:Website
75:Purpose
70:Charity
59:Founder
51:Founded
532:Events
429:other
353:(2002)
287:Patron
238:London
221:Fulham
94:London
1087:Ofcom
508:Ofcom
246:Ofcom
1117:2008
1073:2009
1050:2009
1028:2009
1006:2009
980:2009
954:2009
914:2009
892:2009
866:2009
844:2009
822:2009
800:2009
778:2009
756:2009
734:2009
711:2009
689:2009
666:2009
644:2009
618:2009
566:The
558:The
440:hits
431:NGOs
344:OBEs
317:and
177:.org
96:SW14
67:Type
467:on
444:BBC
281:'s
279:ITN
179:.uk
173:www
163:450
1154::
930:.
594:.
390:.
305:,
260:.
153:63
139:,
135:,
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