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Hansei

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An example would be the actions of Japanese politicians involved in corruption. They apologize publicly for the inappropriate action, then remove themselves from public politics for a few years. They resume their career after a culturally accepted period of time where they learned their lesson.
163:(reflection meeting) to review what went wrong. If a manager or engineer claims that there were not any problems with the project, they will be reminded that “no problem is a problem” – meaning that one has not objectively and 155:
process, the emphasis is on what went wrong and on creating clear plans for ensuring that it does not reoccur; this is done constantly and consistently. At
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evaluated the project to find opportunities for improvement. No problems indicate that one did not stretch to meet (or exceed) their expected capacity.
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from his subordinates in case of mistakes. The manager will publicly take the blame, while the department works on solving the problem.
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culture, meaning to acknowledge one's own mistake and to pledge improvement. This is similar to the German proverb
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where the closest translation to English would be "Insight into oneself is the first step to improvement".
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Hansei also incorporates the concept of greeting success with modesty and
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In Japanese companies it is common practice for a manager to expect
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Selbsterkenntnis ist der erste Schritt zur Besserung,
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Index


verification
improve this article
adding citations to reliable sources
"Hansei"
news
newspapers
books
scholar
JSTOR
Learn how and when to remove this message
Japanese
Toyota
critically
humility
superiority
Self-criticism
Hansei – Toyota Production System guide
Summary at Superfactory
Hansei at Toyota
Archived
Wayback Machine
v
t
e
values
Aiki
Amae
Blood type personality theory
Brother complex

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