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In
October 2012, Grosvenor introduced a new product to the casino industry, Pinball Roulette machines. The new machine offers single player roulette game and the ball is launched by a pinball-style trigger into the wheel. The main feature of the product is that it offered the player control over when
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In July 2013, Grosvenor
Casinos in London, Reading and Coventry created the world's first multi-site cloud casino experience called the IGT Cloud. The new technology offers analytical reporting tools which offer insight into product performance on a game-by-game basis. Operators can remotely change
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During 2009, Grosvenor
Casinos announced they were leaving the now defunct British Casino Association (BCA). The BCA existed to promote casino best practice and influence UK government legislation surrounding gambling. Reportedly the BCA began to fail in promoting and improving the casino industry,
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On 28 April 2014, Grosvenor
Casinos announced a two-year partnership with the world's largest live pub poker tournament group Redtooth Poker. Grosvenor Casinos hosted the regional and national UK finals and online events. The move integrated Redtooth Poker and Grosvenor's own poker tournament, the
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to use their
Netverify solution. This was integrated into the casino's online database and is designed to provide customers with a more efficient identification procedure. Customers are required to scan their passport or driving licence via their device camera, and Netverify then authenticates it
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As of June 2014, revenue was reported at £391.2m, with an operating profit of £56.8m - coming from a total of over 1.7 million customers per year. Of these 1.7 million customers, over 8.5 million customer visits occur every year. The
Grosvenor casino network currently employs over 6,300 employees
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In
November 2011, Grosvenor installed software that would spot cheating at roulette tables. Developed by Ipsotek, the software detects a cheat called "top-hatting", as well as detecting cheating after "last bets" has been called. The software is linked to CCTV cameras monitoring the table at all
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Grosvenor
Casinos partnered with Tensator in 2014 to create virtual casino hosts. The Tensator Virtual Assistant Ultra stands 50 cm x 50 cm and replicates a live game in real time. The assistant also offers a range of information for players and other frequently asked questions.
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On 25 March 2011, Grosvenor
Casinos announced they were to host new poker event called the Goliath. Designed to attract up to 1,500 players, the Goliath had an initial buy-in at £100 + £20 and offered a guaranteed prize pool of £100,000, with 25% of the registration fee going to the
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Grosvenor
Casinos’ HR team were awarded Team of the Year at the Women in Gaming independent annual awards in June 2012. The team, led by Fiona Regan Head of HR, were awarded for their successful Hearts and Minds initiative, which focused on internal and employee recognition.
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In May 2012, the first roll out of a new plastic card service in Grosvenor Casinos was implemented with ‘Grosvenor Play Points’ entering 35 casinos across the UK. This came as a result of the Grosvenor Casinos and Play Points brands merging to create one loyalty card.
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In 2022 the Grosvenor Casino brand was complemented by two new niche online brands, The Rialto and The Vic. These new online casino products represent the most popular real world venues in London and extend the Grosvenor Casino's digital footprint.
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charity. The most recent Goliath event in 2014 became the largest poker tournament ever held outside of the US with a total of 3,394 players entering. For the 2015 event Grosvenor estimate over 4,000 participants will enter.
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Grosvenor and Rank were awarded the 'Casino Operator of the Year' award at the 2013 International Gaming Awards. Rank Group were awarded the 'Socially Responsible Operator of the Year Land Based' award in 2014 and 2015.
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In December 2006 staff walked out of four Grosvenor Casinos in London in a dispute over pay increases. A month later, around 300 workers went on strike over the same ongoing dispute.
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across the UK on 12 May 2013 making them the largest casino network in the UK. A similar deal to acquire 23 casinos from Gala had previously stalled in 2012 due to a decision by the
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During November 2013, Evolution Gaming joined Grosvenor Casinos to create a ‘Live Casino’ targeting players on their online casino. The games include blackjack, roulette and
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Originally ‘County Clubs’, the casinos came to be known as ‘Grosvenor Clubs’ and in 1969 on 2 January, Grosvenor Clubs officially changed name to ‘Grosvenor Casinos’.
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in September 2011. The 3,500 ft. stunt was attempted to raise money for the Marie Curie Cancer Care charity, with a total of £11,000 being collected.
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and are available 24hrs a day, 7 days a week. The live game system is designed to produce an environment more closely matching a real casino experience.
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they wished to spin the ball. Thirty of the machines, developed by Austrian Gaming Industries, were installed at 22 clubs across the UK.
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In November 2016 Grosvenor Casinos has confirmed the launch of new sports betting offering for its online and land-based players.
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and once annual membership fees were raised to £140,000, it saw the departure of Grosvenor, just as the large
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across the UK. Their online casino hosts over 250 games with themes spanning from traditional
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277:, dismissed the idea that a Grosvenor Casino could open due to the ongoing ban on casinos.
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In 2014 they won the same award whilst also picking up the Inspiration of the Year award.
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who operate exclusively in the casino, bingo and online gaming industries across Belgium,
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Grosvenor employees also played the highest poker tournament on record at the top of
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Grosvenor signed a deal to become the London club's main team partner in July 2017.
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516:"World poker: Goliath smashes record for biggest poker tournament held outside US"
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the games on the floor to provide a more customized gambling experience.
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115:(formerly County Clubs and Grosvenor Clubs) is a UK-based chain of 53
228:. The revised deal in 2013 saw 4 casinos removed from the agreement.
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663:"Tensator's Virtual Assistant proves safe bet for Grosvenor Casinos"
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Grosvenor Casinos completed their takeover of 19 casinos from the
466:"Rank takeover of Gala sent to Competition Commission - BBC News"
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635:"UK – Evolution doubles Grosvenor's online live dealer offer"
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649:"Grosvenor Casinos to manage gaming machines from the cloud"
424:"Casino operator's withdrawal leaves trade body floundering"
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In April 2009, Grosvenor purchased the casino inside the
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593:"Nelson McCausland says casino ban will not be removed"
438:"Grosvenor Casinos places bet on Plastic Card Services"
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691:"Grosvenor Casinos launches new sportsbook with Kambi"
502:"1,500 Runner Grosvenor Goliath Announced in Coventry"
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Grosvenor Casinos is currently the shirt sponsor for
452:"Mecca Bingo owner Rank buys Gala casinos for £205m"
775:"Grosvenor Casinos HR team wins prestigious award"
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123:, with two unbranded sister casinos located in
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607:"Casino cheats snared by smart camera system"
565:"Casino staff to strike in row over pay deal"
119:located in major towns and cities across the
824:Entertainment companies established in 1970
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819:Gambling companies of the United Kingdom
237:Grosvenor UK Poker Tournament (GUKPT).
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190:Leaving the British Casino Association
677:"Rank identify Jumio as new partners"
174:Acquisition of the Ricoh Arena casino
317:using a range of security features.
551:"Stakes are high for Snowdon poker"
480:"Redtooth wins at Grosvenor Casino"
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312:and Grosvenor Casinos joined with
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410:"Sold Ricoh casino in £1m revamp"
621:"G Casinos get pinball roulette"
579:"Casino staff walk out over pay"
273:'s Social Development Minister,
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127:. Grosvenor Casinos is owned by
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530:"Goliath Poker Tournament 2015"
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199:had withdrawn in October 2008.
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814:Companies based in Maidenhead
693:. SBC News. 16 November 2016.
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333:International Gaming Awards
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382:"Rank - Grosvenor Casinos"
368:"Rank - Grosvenor Casinos"
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248:Marie Curie Cancer Care
398:. Gambling Commission.
342:Women in Gaming Awards
222:Competition Commission
153:UK Gambling Commission
396:"Gambling Commission"
111:Established in 1970,
791:. Gaming-Awards.com.
763:. Gaming-Awards.com.
749:. Gaming-Awards.com.
735:. Gaming-Awards.com.
232:Redtooth partnership
16:British casino chain
203:Loyalty card scheme
75:Number of employees
65:Number of locations
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789:"WIG Winners 2014"
761:"IGA Winners 2015"
747:"IGA Winners 2014"
733:"IGA Winners 2013"
426:. Financial Times.
308:In February 2014,
269:In September 2014
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809:Casinos in London
275:Nelson McCausland
113:Grosvenor Casinos
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705:"The Rialto"
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623:. InterGame.
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135:and the UK.
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54:Headquarters
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721:. OKCasino.
707:. OKCasino.
679:. SBC News.
665:. Tensator.
595:. BBC News.
581:. BBC News.
454:. BBC News.
412:. BBC News.
384:. Rank.com.
370:. Rank.com.
262:Controversy
241:Live events
182:complex in
180:Ricoh Arena
163:Fulham F.C.
803:Categories
354:References
281:Technology
719:"The Vic"
145:blackjack
484:The Star
295:baccarat
184:Coventry
141:roulette
40:Gambling
36:Industry
535:14 July
286:times.
169:History
125:Belgium
117:casinos
96:Website
46:Founded
328:Awards
85:Parent
637:. G3.
314:Jumio
149:poker
133:Spain
79:6,349
537:2015
224:and
147:and
103:.com
49:1970
226:OFT
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482:.
155:.
143:,
121:UK
69:53
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