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Call volume (telecommunications)

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made during a certain time period. Depending on context, the phrase may refer to either the number of calls made to a specific physical
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the number of calls that might be made; another key distinction concerns whether long or short-term trends are to be predicted.
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can be handled in a second. CPS is one measure of the performance of
16:"Call handling rate" redirects here. Not to be confused with 36: 110:
How to Do Call Volume Forecasting for Service Desks
186: 169: 176: 162: 187: 128: 13: 102: 14: 216: 132: 1: 95: 73:(BHCC) of Switching systems. 200:Telecommunications economics 148:. You can help Knowledge by 7: 83: 10: 221: 127: 76:Various formulas exist to 15: 71:Busy-hour call completion 65:. It helps in estimating 205:Telecommunications stubs 140:This article related to 31:refers to the number of 90:Teletraffic engineering 67:Busy-hour call attempts 57:refers to how many 142:telecommunications 115:2007-11-04 at the 25:telecommunications 18:Call interest rate 157: 156: 63:Switching systems 45:emergency service 212: 178: 171: 164: 136: 129: 119: 106: 51:Calls Per Second 41:telephone number 220: 219: 215: 214: 213: 211: 210: 209: 185: 184: 183: 182: 125: 123: 122: 117:Wayback Machine 107: 103: 98: 86: 59:telephone calls 33:telephone calls 21: 12: 11: 5: 218: 208: 207: 202: 197: 181: 180: 173: 166: 158: 155: 154: 137: 121: 120: 100: 99: 97: 94: 93: 92: 85: 82: 9: 6: 4: 3: 2: 217: 206: 203: 201: 198: 196: 193: 192: 190: 179: 174: 172: 167: 165: 160: 159: 153: 151: 147: 143: 138: 135: 131: 130: 126: 118: 114: 111: 105: 101: 91: 88: 87: 81: 79: 74: 72: 68: 64: 60: 56: 52: 48: 46: 42: 38: 34: 30: 26: 19: 150:expanding it 139: 124: 104: 75: 54: 50: 49: 43:(such as an 28: 22: 195:Teletraffic 69:(BHCA) and 29:call volume 189:Categories 96:References 113:Archived 84:See also 78:forecast 144:is a 146:stub 108:See 37:area 55:CPS 53:or 39:or 23:In 191:: 27:, 177:e 170:t 163:v 152:. 20:.

Index

Call interest rate
telecommunications
telephone calls
area
telephone number
emergency service
telephone calls
Switching systems
Busy-hour call attempts
Busy-hour call completion
forecast
Teletraffic engineering
How to Do Call Volume Forecasting for Service Desks
Archived
Wayback Machine
Stub icon
telecommunications
stub
expanding it
v
t
e
Categories
Teletraffic
Telecommunications economics
Telecommunications stubs

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