1174:
185:
156:
1186:
553:
254:
Following
Sorensen's death in 1995, his nephew Richard Radzis and long-time employee, Charlie Mullen, took over as primary owners. Over the next 19 years, Radzis and Mullen expanded the footprint of their 3,000 vehicle business into Arizona, Minnesota and Texas, before selling their rental operations
238:
area. It was in that year, after several years of experimentation and dissatisfaction with the system, that
Sorensen finally broke off from AI and launched the ACE Rent A Car brand. In doing so, ACE, under Sorensen's leadership, became an early adopter of the emerging Global Distribution Systems
215:
Robert
Sorensen and Ken Osterand, native Chicagoans and lifelong friends, first ventured into business together by opening two car washes in Indianapolis (5800 W. Washington St. & 3433 W. 16th St.) under the name, Speedway Auto Laundry, in 1957.
219:
In 1966, in order to meet the demand for car rental from the surrounding neighborhoods, the two men added 10 Volkswagens to their business, operating under the
Airways Rent A Car brand until early 1969.
500:
227:, Sorensen, Osterand and nine other Airways Rent A Car operators, broke away from the Airways system and co-founded the now defunct American International (AI) Rent a Car franchise system.
262:
As of 2023, the ACE Rent A Car brand had more than 200 licensed locations in over 56 countries, and is the largest system of independent rental car operators in the world.
29:
1217:
504:
1222:
1237:
1227:
593:
424:
1232:
274:
annual industry consumer survey. In 2012, ACE was named one of fifty J.D. Power
Customer Service Champions across twenty service industries.
377:
399:
1212:
1242:
230:
Osterand retired in 1978, leaving
Sorensen the sole owner, and by 1986, his operations had grown to several locations throughout
244:
586:
224:
754:
251:. This level of brand exposure helped lay the foundation for the launch of ACE's licensee network that same year.
1189:
1099:
259:
in 2014, while still retaining ownership of the ACE Rent A Car brand, licensee system and proprietary software.
579:
123:
829:
1114:
526:
477:
248:
450:
1177:
1038:
975:
240:
137:
116:
1144:
39:
1048:
947:
814:
696:
671:
204:
189:
85:
188:
First car rental location owned by
Sorensen and Osterand, located at 3433 W. 16th Street in
985:
924:
681:
649:
624:
130:
8:
1129:
1043:
970:
799:
794:
716:
527:"Overall Satisfaction with Rental Cars Increases for a Second Year, Nearing 2006 Levels"
1094:
942:
839:
736:
721:
701:
1149:
1033:
980:
764:
666:
656:
256:
1058:
859:
854:
686:
629:
558:
1025:
899:
639:
1134:
1010:
962:
952:
932:
894:
691:
1206:
1089:
937:
834:
809:
769:
1053:
904:
726:
1124:
1074:
849:
644:
634:
571:
884:
784:
774:
746:
661:
608:
271:
223:
Later that year, with an interest in expanding their operations to the
200:
49:
184:
1159:
874:
869:
824:
819:
789:
1139:
1104:
1084:
1079:
1000:
889:
864:
711:
676:
501:"JetBlue, Southwest, Virgin America get top customer-service marks"
425:"J.D. Power recognizes travel providers as customer service champs"
308:
112:
1154:
1109:
914:
779:
235:
231:
28:
270:
In 2011, ACE was ranked highest in customer satisfaction in the
1005:
909:
804:
759:
706:
333:
1015:
990:
844:
566:
1119:
995:
879:
731:
281:
173:
548:
400:"Fairly unknown ACE Rent A Car No. 1 with customers"
1204:
478:"Study: ACE is tops among car rental companies"
277:
1218:Privately held companies of the United States
587:
529:. JD Power and Associates. November 15, 2011
594:
580:
27:
1223:Car rental companies of the United States
601:
498:
475:
393:
391:
183:
1238:Transport companies established in 1966
397:
1228:American companies established in 1966
1205:
388:
575:
203:company founded in 1966 and based in
1233:Retail companies established in 1966
1185:
360:= JD Power Customer Service Champion
476:Pawlowski, A. (November 15, 2011).
398:Stoller, Gary (November 15, 2011).
13:
378:"Factbook 2024 - Auto Rental News"
225:Indianapolis International Airport
14:
1254:
544:
197:ACE Rent A Car Reservations, Inc.
22:ACE Rent A Car Reservations, Inc.
1184:
1173:
1172:
755:List of carsharing organizations
551:
499:Pawlowski, A. (March 14, 2012).
155:
154:
1213:Companies based in Indianapolis
1100:Dollar Thrifty Automotive Group
1243:1966 establishments in Indiana
519:
492:
469:
443:
417:
370:
1:
451:"Travel providers recognized"
364:
7:
278:Customer Experience Ratings
272:J.D. Power & Associates
61:; 58 years ago
16:American car rental company
10:
1259:
830:GetGo (carsharing company)
332:
307:
284:
210:
1168:
1067:
1024:
981:Hertz Moving Truck Rental
961:
923:
745:
607:
265:
168:
150:
102:
92:
81:
73:
55:
45:
35:
26:
1039:Combined Motor Holdings
976:Enterprise Rent-a-Truck
503:. MSNBC. Archived from
193:
1049:Hertz Global Holdings
948:Motorhome hire agency
925:Recreational vehicles
602:Vehicle rental brands
205:Indianapolis, Indiana
187:
86:Indianapolis, Indiana
199:is a privately held
1044:Enterprise Holdings
986:Penske Truck Rental
971:Budget Truck Rental
800:Enterprise Car Club
94:Number of locations
23:
1095:Community CarShare
785:Communauto/Vrtucar
382:autorentalnews.com
194:
21:
1200:
1199:
1150:Tilden Rent-a-Car
1034:Avis Budget Group
1026:Holding companies
765:Cambio CarSharing
429:Los Angeles Times
357:
356:
257:Avis Budget Group
182:
181:
164:
1250:
1188:
1187:
1176:
1175:
1059:Tourism Holdings
860:Momo Car-Sharing
687:First Car Rental
596:
589:
582:
573:
572:
561:
559:Companies portal
556:
555:
554:
539:
538:
536:
534:
523:
517:
516:
514:
512:
496:
490:
489:
487:
485:
473:
467:
466:
464:
462:
457:. March 28, 2012
455:The Miami Herald
447:
441:
440:
438:
436:
431:. March 28, 2012
421:
415:
414:
412:
410:
395:
386:
385:
374:
282:
178:
175:
162:
161:
158:
157:
136:Charlie Mullen (
111:Richard Radzis (
69:
67:
62:
31:
24:
20:
1258:
1257:
1253:
1252:
1251:
1249:
1248:
1247:
1203:
1202:
1201:
1196:
1164:
1063:
1020:
957:
919:
900:Uhaul Car Share
741:
603:
600:
567:Company Website
557:
552:
550:
547:
542:
532:
530:
525:
524:
520:
510:
508:
497:
493:
483:
481:
474:
470:
460:
458:
449:
448:
444:
434:
432:
423:
422:
418:
408:
406:
396:
389:
376:
375:
371:
367:
280:
268:
239:(GDS), such as
213:
172:
160:US$ 137 million
159:
146:
143:Julie Ray (CAO)
129:Ceven Goodman (
105:
95:
77:Robert Sorensen
65:
63:
60:
17:
12:
11:
5:
1256:
1246:
1245:
1240:
1235:
1230:
1225:
1220:
1215:
1198:
1197:
1195:
1194:
1182:
1169:
1166:
1165:
1163:
1162:
1157:
1152:
1147:
1142:
1137:
1135:PhillyCarShare
1132:
1127:
1122:
1117:
1112:
1107:
1102:
1097:
1092:
1087:
1082:
1077:
1071:
1069:
1065:
1064:
1062:
1061:
1056:
1051:
1046:
1041:
1036:
1030:
1028:
1022:
1021:
1019:
1018:
1013:
1011:United Rentals
1008:
1003:
998:
993:
988:
983:
978:
973:
967:
965:
959:
958:
956:
955:
953:Wicked Campers
950:
945:
940:
935:
933:Cruise America
929:
927:
921:
920:
918:
917:
912:
907:
902:
897:
892:
887:
882:
877:
872:
867:
862:
857:
852:
847:
842:
837:
832:
827:
822:
817:
812:
807:
802:
797:
792:
787:
782:
777:
772:
767:
762:
757:
751:
749:
743:
742:
740:
739:
734:
729:
724:
719:
714:
709:
704:
699:
694:
692:Fox Rent a Car
689:
684:
679:
674:
669:
664:
659:
654:
653:
652:
647:
637:
632:
627:
622:
617:
613:
611:
605:
604:
599:
598:
591:
584:
576:
570:
569:
563:
562:
546:
545:External links
543:
541:
540:
518:
507:on May 4, 2012
491:
468:
442:
416:
387:
368:
366:
363:
362:
361:
355:
354:
351:
348:
345:
342:
339:
336:
330:
329:
326:
323:
320:
317:
314:
311:
305:
304:
301:
298:
295:
292:
289:
286:
279:
276:
267:
264:
212:
209:
180:
179:
170:
166:
165:
152:
148:
147:
145:
144:
141:
134:
131:vice president
127:
120:
108:
106:
103:
100:
99:
96:
93:
90:
89:
83:
79:
78:
75:
71:
70:
57:
53:
52:
47:
43:
42:
37:
33:
32:
15:
9:
6:
4:
3:
2:
1255:
1244:
1241:
1239:
1236:
1234:
1231:
1229:
1226:
1224:
1221:
1219:
1216:
1214:
1211:
1210:
1208:
1193:
1192:
1183:
1181:
1180:
1171:
1170:
1167:
1161:
1158:
1156:
1153:
1151:
1148:
1146:
1143:
1141:
1138:
1136:
1133:
1131:
1128:
1126:
1123:
1121:
1118:
1116:
1113:
1111:
1108:
1106:
1103:
1101:
1098:
1096:
1093:
1091:
1090:City CarShare
1088:
1086:
1083:
1081:
1078:
1076:
1073:
1072:
1070:
1066:
1060:
1057:
1055:
1052:
1050:
1047:
1045:
1042:
1040:
1037:
1035:
1032:
1031:
1029:
1027:
1023:
1017:
1014:
1012:
1009:
1007:
1004:
1002:
999:
997:
994:
992:
989:
987:
984:
982:
979:
977:
974:
972:
969:
968:
966:
964:
960:
954:
951:
949:
946:
944:
941:
939:
938:Indie Campers
936:
934:
931:
930:
928:
926:
922:
916:
913:
911:
908:
906:
903:
901:
898:
896:
893:
891:
888:
886:
883:
881:
878:
876:
873:
871:
868:
866:
863:
861:
858:
856:
853:
851:
848:
846:
843:
841:
838:
836:
835:Gig Car Share
833:
831:
828:
826:
823:
821:
818:
816:
813:
811:
810:Evo Car Share
808:
806:
803:
801:
798:
796:
793:
791:
788:
786:
783:
781:
778:
776:
773:
771:
770:Car Next Door
768:
766:
763:
761:
758:
756:
753:
752:
750:
748:
744:
738:
735:
733:
730:
728:
725:
723:
720:
718:
715:
713:
710:
708:
705:
703:
700:
698:
695:
693:
690:
688:
685:
683:
680:
678:
675:
673:
670:
668:
665:
663:
660:
658:
655:
651:
648:
646:
643:
642:
641:
638:
636:
633:
631:
628:
626:
623:
621:
618:
615:
614:
612:
610:
606:
597:
592:
590:
585:
583:
578:
577:
574:
568:
565:
564:
560:
549:
528:
522:
506:
502:
495:
479:
472:
456:
452:
446:
430:
426:
420:
405:
401:
394:
392:
383:
379:
373:
369:
359:
358:
352:
349:
346:
343:
340:
337:
335:
331:
327:
324:
321:
318:
315:
312:
310:
306:
302:
299:
296:
293:
290:
287:
283:
275:
273:
263:
260:
258:
252:
250:
246:
242:
237:
233:
228:
226:
221:
217:
208:
206:
202:
198:
191:
186:
177:
171:
167:
153:
149:
142:
139:
135:
132:
128:
125:
122:Kevin Stutz (
121:
118:
114:
110:
109:
107:
101:
97:
91:
87:
84:
80:
76:
72:
58:
54:
51:
48:
44:
41:
38:
34:
30:
25:
19:
1190:
1178:
1054:Shlomo Group
963:Truck rental
905:Yandex.Drive
727:Rent-a-Wreck
650:South Africa
619:
533:September 2,
531:. Retrieved
521:
511:September 2,
509:. Retrieved
505:the original
494:
484:September 2,
482:. Retrieved
471:
461:September 2,
459:. Retrieved
454:
445:
435:September 2,
433:. Retrieved
428:
419:
409:September 2,
407:. Retrieved
403:
381:
372:
269:
261:
253:
229:
222:
218:
214:
196:
195:
190:Indianapolis
82:Headquarters
36:Company type
18:
1125:JustShareIt
850:Greenwheels
635:Auto Europe
174:acerentacar
1207:Categories
1115:Hertz 24/7
885:Stadtmobil
775:Carzonrent
747:Carsharing
672:Enterprise
662:Carzonrent
609:Car rental
365:References
201:car rental
104:Key people
50:Car rental
1160:Yourdrive
1145:Streetcar
875:Share Now
870:Revv Cars
825:Getaround
820:Flinkster
790:Delimobil
625:Advantage
124:president
1179:Category
1140:ReachNow
1105:DriveNow
1080:Bluecity
1075:Autolib'
1001:TR Group
890:Sunfleet
865:MylesCar
815:Flexicar
717:National
712:Localiza
677:Europcar
404:ABC news
309:JD Power
234:and the
113:chairman
74:Founders
46:Industry
1191:Commons
1155:Whizzgo
1110:Flexcar
1068:Defunct
915:Zoomcar
780:Cityhop
737:Thrifty
722:Payless
682:Firefly
236:Chicago
232:Indiana
211:History
192:(1966).
169:Website
163:(2023)
151:Revenue
64: (
56:Founded
40:Private
1006:U-Haul
910:Zipcar
805:EvCard
760:BlueSG
707:Kemwel
667:Dollar
657:Budget
645:Europe
616:24Rent
334:Temkin
285:Rating
266:Awards
249:Apollo
247:, and
115:&
88:, U.S.
1130:Maven
1085:Citer
1016:Zigup
991:Ryder
845:GoGet
840:GoCar
795:Enjoy
697:Hertz
630:Alamo
480:. CNN
303:2018
241:Sabre
1120:I-GO
996:Sixt
943:JUCY
895:Turo
880:Sixt
855:Modo
732:Sixt
702:JUCY
640:Avis
535:2012
513:2012
486:2012
463:2012
437:2012
411:2012
341:N/A
338:N/A
328:N/A
325:N/A
322:N/A
319:N/A
300:2017
297:2016
294:2015
291:2012
288:2011
245:PARS
207:.
176:.com
98:200+
66:1966
59:1966
620:ACE
316:8*
255:to
138:COO
117:CEO
1209::
453:.
427:.
402:.
390:^
380:.
353:2
350:2
347:6
344:5
313:1
243:,
595:e
588:t
581:v
537:.
515:.
488:.
465:.
439:.
413:.
384:.
140:)
133:)
126:)
119:)
68:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.