1983:
29:
279:
259:
239:
219:
195:
532:$ 2.036 billion in damages for trade secret misappropriation and a damages award of $ 1 for a violation of the Virginia Computer Crimes Act. The company will not be required to begin paying the judgement until all avenues of appeal have been exhausted. In February 2023, Pega filed an appeal asking the court to overturn the previous judgement and either rule in Pega’s favor or order a new trial.
598:
In April 2020, during the COVID-19 pandemic, Pegasystems launched an application for financial institutions to manage emergency loan applications from small businesses seeking COVID-19 financial relief. Throughout 2020, Pegasystems helped several of its clients, including the
Bavarian government and
546:
The company's core software product is the Pega
Platform, part of its Pega Infinity portfolio of applications for customer engagement and digital process automation, which are designed to connect customer interfaces with back-end process automation. Its applications are certified to work
610:
Pega
Infinity ‘23 was released in 2023 as the latest version of the Pega Infinity portfolio. It brought AI, low-code, and automation features to Pega products, including Pega Cloud, Pega Platform, Pega Customer Decision Hub, Pega Customer Service, and Pega Sales Automation.
1950:
538:
In 2023, Pega GenAI, a set of 20 generative AI boosters were integrated across Pega’s portfolio of products, Pega
Infinity. By the end of the year, Pegasystems generated $ 1.4 billion in sales.
479:
In
February 2019, Pegasystems purchased Infruid Labs, a business analytics and data visualization software company. In May 2019, the company bought In The Chat, a digital messaging platform.
1517:
842:
1630:
510:
In
January 2021, the company announced it had acquired Qurious.io, which provides a cloud service that analyzes voice calls in real time to support customer service representatives.
499:
virtually call in on the outfield screen to play alongside the band. The concert was live streamed and helped raise more than $ 700,000 in COVID relief funds as well as benefiting
1585:
570:
In March 2016 Pega introduced the Pega Client
Lifecycle Management (CLM) application. The company added artificial intelligence into its customer service software. The company’s
2023:
472:. Between 2005 and 2015, Pegasystems had average sales growth of 21% per year. The company Pegasystems acquired OpenSpan Inc., an Atlanta based company specializing in
1121:
602:
Pega’s Voice AI and
Messaging AI analyze live customer service conversations in real time to help service agents resolve service requests with reduced manual effort.
694:
1912:
1361:
875:
1686:
1567:
739:
1822:
1003:
2013:
614:
It also integrated Pega GenAI, 20 new generative AI-powered boosters that also offer a plug and play architecture for low-code development of AI prompts.
1958:
2018:
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1306:
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2003:
1998:
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1283:
1232:
1149:
1064:
2008:
1489:
1658:
535:
In 2022, Pegasystems acquired
Everflow, a Brazilian process mining company to support their process mining and hyper automation goals.
1725:
1796:
1093:
448:
As of
February 2015, the company had active partnerships with IT outsourcing companies such as Hexaware, NIIT Incessant Technologies,
1036:
1706:
410:
in 2012, and in October 2013, Pegasystems acquired the mobile application developer Antenna Software for $ 27.7 million. Located in
2028:
1743:
1387:
820:
1257:
2048:
2033:
1463:
816:
487:
In May of 2020, Pegasystems sponsored a Boston-based punk band, the Dropkick Murphys, for a benefit concert that took place at
1848:
525:. In June 2021, Reid wore Pegasystems' Pride logo, one of the first times a pride logo has been worn in professional golf.
1438:
211:
1922:
903:
744:
403:
1413:
928:
571:
398:
for around $ 161.5 million. The acquisition gave Pegasystems access to new markets such as online training,
2043:
370:. During the company's early years it focused on providing case management, namely for companies such as
178:
441:
and analytics software startup. Pegasystems acquired Firefly in June 2014, a co-browsing tool funded by
473:
1122:"Pegasystems Acquires Co-Browsing Tool Firefly, The First Investment By First Round's Dorm Room Fund"
702:
659:
449:
946:
734:
709:, which commissioned Pegasystems to create a BPM system to cut administrative costs. By July 2014,
359:
323:
127:
1335:
599:
the Commonwealth Bank of Australia, develop apps to manage issues that arose because of COVID-19.
1711:
1663:
980:
951:
584:
339:
161:
1879:
1177:
975:
683:
1797:"Commonwealth Bank of Australia is using Pega to aim for millions of personalized experiences"
1439:"Court affirms Appian win in trade-secrets case, but battle with Pegasystems is far from over"
548:
1362:"Pega ambassador Mel Reid wears rainbow logo to celebrate Pride Month at U.S. Women's Open"
698:
655:
500:
199:
90:, customer relationship management, business process management, workflow management system
8:
1880:"Pega Infinity '23 Is Now Generally Available, with New AI & Automation Capabilities"
635:
576:
556:
442:
407:
391:
342:-powered decisioning that helps businesses move towards becoming autonomous enterprises.
1982:
587:
for marketing campaigns, customer interfaces, and robotic automation, as well as a
1182:
627:
623:
529:
399:
1490:"Pega acquires Everflow to advance its process mining and hyper automation ambitions"
1069:
496:
331:
83:
60:
1631:"Banks Earn Fees Faster – Pegasystems Cuts Corporate Onboarding Time By 70 Percent"
1568:"Pega Launches Infinity Digital Transformation Suite, Canto DAM Updates, More News"
492:
461:
371:
271:
1037:"Pegasystems CEO Alan Trefler plans his next move for the $ 500m software company"
1954:
1464:"A 'trade-secret case with no secrets:' Pega lays out appeal in $ 2B Appian case"
1098:
1040:
1008:
643:
639:
552:
504:
326:, and founded in 1983. The company has been publicly traded since 1996 as PEGA (
1542:
1307:"Pegasystems acquires Qurious.io to apply speech analytics to customer service"
406:(CRM) technology into its existing operations. Pega Cloud was introduced using
375:
39:
763:
1992:
1586:"On CRM: Pega Now Works on Google's Cloud Platform Because Why Choose Sides?"
876:"Alan Trefler's Pegasystems Is On A Mission To Transform Customer Engagement"
714:
671:
631:
560:
518:
426:
47:
847:
693:
As of 2013, other clients included "largely Fortune 500 companies" such as
378:
in 1996 with initial and secondary public offerings, and began trading on
355:
157:
116:
65:
362:. Prior to founding the company, in the early 1980s Trefler had developed
1917:
1718:
1258:"Dropkick Murphys Take Over Fenway Park For Benefit Concert - CBS Boston"
488:
438:
1336:"Meet Pegasystems, a tech company that has teamed up with the Ryder Cup"
1518:"Pega Unveils Plans for the Autonomous Enterprise at PegaWorld iNspire"
1126:
722:
679:
588:
564:
411:
231:
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514:
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434:
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to support its cloud services. In May 2014, Pegasystems acquired the
419:
395:
415:
1388:"Appian soars after winning $ 2.04 bln verdict against Pegasystems"
932:
592:
522:
363:
335:
319:
79:
28:
1771:"Businesses develop apps quickly to manage disruption of Covid-19"
1233:"Businesses develop apps quickly to manage disruption of Covid-19"
1094:"Why Pegasystems' CEO, Alan Trefler, has learned to think smaller"
718:
675:
453:
1707:"How Low-Code Can You Go? IT Tests 'Disruptive' App Development"
1687:"Moving From Omni-Channel To A Channel-Less Customer Experience"
1560:
1284:"Bruce Springsteen to livestream concert from empty Fenway Park"
929:"The single-easiest way to make customers fall in love with you"
1691:
1635:
1578:
1154:
880:
710:
667:
402:
and healthcare, with Pegasystems integrating Chordiant and its
379:
327:
56:
513:
In June 2021, Pegasystems became the official supplier of the
782:
725:
announced they would be integrating Pega into its operation.
706:
687:
663:
457:
430:
367:
251:
1951:"How BNY Mellon Aims to Stay on Top for the Next 230 Years"
976:"Is The Accounting Cloud Over Pegasystems Finally Lifting?"
1823:"CommBank using AI to help triage loan deferral customers"
1849:"Pegasystems aims for better customer service through AI"
651:
1976:
1206:"Pegasystems acquiert l'outil de dataviz d'Infruid Labs"
551: and other public cloud platforms, including
425:
In 2014, Pegasystems invested in network operations in
87:
740:
Comparison of Business Process Modeling Notation tools
1744:"Pega launches small business lending reference app"
1059:
1057:
2024:
Customer relationship management software companies
1726:"Pegasystems gives the channel the Infinity option"
583:In 2018 Pega released platform additions that used
1004:"Pegasystems To Buy Chordiant For $ 161.5 Million"
304:
1150:"A Basket Of Keepers Among Small-Cap Tech Stocks"
1054:
1030:
1028:
1026:
843:"Seven things you should know about Alan Trefler"
817:"Pegasystems Inc. 2023 Annual Report (Form 10-K)"
358:founded Pegasystems in 1983 at the age of 27, in
1990:
836:
834:
832:
830:
1414:"Pegasystems shares plummet after $ 2B verdict"
622:Pegasystems provides services in the fields of
1906:
1904:
1902:
1900:
1023:
1944:
1942:
1940:
995:
827:
777:
775:
2014:Companies based in Cambridge, Massachusetts
1897:
1704:
1622:
721:were using Pegasystems’ CRM software, and
1981:
1937:
1628:
904:"Top 16 business process management tools"
2019:Software companies based in Massachusetts
1656:
1650:
1147:
1141:
772:
517:. The company also sponsored pro golfers
390:In March 2010, Pegasystems acquired the
1794:
1604:"Meeting requirements and prerequisites"
1487:
1333:
1001:
973:
939:
869:
867:
865:
541:
2039:Software companies of the United States
1877:
1768:
1705:Castellanos, Sara (February 21, 2018),
1385:
1359:
1230:
1175:
1091:
1085:
1065:"Pegasystems acquires Antenna Software"
1034:
967:
921:
840:
821:U.S. Securities and Exchange Commission
617:
2004:Software companies established in 1983
1999:American companies established in 1983
1991:
1659:"Pegasystems unveils enhanced KYC app"
1411:
1304:
1119:
1113:
901:
873:
1948:
1878:Stephen, James (September 13, 2023).
1873:
1871:
1869:
1846:
1820:
1684:
1657:Kurmanath, K V (September 15, 2016).
1512:
1510:
1329:
1327:
862:
811:
809:
807:
805:
803:
801:
2009:1983 establishments in Massachusetts
1305:Vizard, Michael (January 11, 2021).
1203:
1148:Oberweiss, Jim (February 10, 2016).
841:Farrell, Michael B. (July 6, 2014).
784:About – Timeline – Worldwide Offices
528:In May 2022, a jury verdict awarded
1911:Raj, Y V Phani (January 21, 2016).
1910:
1795:du Preez, Derek (August 20, 2020).
1035:Goodwin, Bill (November 21, 2013).
874:Rogers, Bruce (February 24, 2015).
13:
1866:
1847:Plumb, Taryn (February 11, 2022).
1629:Groenfeldt, Tom (March 21, 2016).
1507:
1386:Stempel, Jonathan (May 10, 2022).
1360:Nichols, Beth Ann (June 1, 2021).
1324:
1204:Gros, Maryse (February 26, 2019).
1178:"Term Sheet — Wednesday, April 13"
974:Goldbaum, Lisa R. (May 13, 1998).
798:
476:and workforce analytics software.
14:
2060:
1968:
1002:Henschen, Doug (March 18, 2010).
1488:du Preez, Derek (May 24, 2022).
1120:Cutler, Kim-Mai (June 9, 2014).
1092:Goodwin, Bill (September 2015).
768:, Pegasystems, November 30, 2018
745:SAML-based products and services
507:and the Boston Resiliency Fund.
404:customer relationship management
350:
278:
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27:
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1698:
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1596:
1535:
1481:
1456:
1431:
1405:
1379:
1353:
1334:Sullivan, Paul (June 1, 2021).
1298:
1276:
1250:
1224:
1197:
1176:Primack, Dan (April 13, 2016).
1169:
902:Wayner, Peter (June 16, 2022).
482:
2029:Companies listed on the Nasdaq
1821:Eyers, James (June 29, 2020).
1769:Goodwin, Bill (June 5, 2020).
1412:Maffei, Lucia (May 10, 2022).
1231:Goodwin, Bill (June 5, 2020).
955:. Biz Journals. April 10, 2002
895:
756:
1:
2049:Low Code Application Platform
2034:1996 initial public offerings
1949:Kline, Alan (June 12, 2014).
1685:Hyken, Shep (March 4, 2017),
947:"SEC drops Pegasystems probe"
750:
638:, government, manufacturing,
572:low-code development platform
567:environments are supported.
1913:"Cloud to drive Pega growth"
642:, communications and media,
414:, Antenna also had bases in
385:
7:
1827:Australian Financial Review
728:
100:; 41 years ago
10:
2065:
574:was highlighted in a 2018
474:robotic process automation
345:
338:automation and generative
650:. Pega clients include
450:Tata Consultancy Services
299:
289:
269:
249:
229:
209:
188:
171:
148:
138:
122:
112:
94:
75:
45:
35:
26:
16:American software company
735:Advanced case management
366:systems that could play
360:Cambridge, Massachusetts
324:Cambridge, Massachusetts
128:Cambridge, Massachusetts
1712:The Wall Street Journal
1664:The Hindu Business Line
952:Boston Business Journal
695:The Brass Rail, Toronto
585:artificial intelligence
382:under the symbol PEGA.
1730:www.computerweekly.com
1522:www.destinationcrm.com
318:(Pega) is an American
1210:Le Monde Informatique
559:, and Pivotal’s
542:Products and services
823:. February 14, 2024.
705:, and the state of
699:Lloyds Banking Group
656:Lloyds Banking Group
618:Clients and projects
501:Habitat for Humanity
2044:Workflow technology
1468:www.bizjournals.com
1443:www.bizjournals.com
1418:www.bizjournals.com
577:Wall Street Journal
557:Amazon Web Services
443:First Round Capital
437:-based MeshLabs, a
408:Amazon Web Services
392:enterprise software
291:Number of employees
140:Number of locations
23:
1775:ComputerWeekly.com
1073:. October 16, 2013
624:financial services
530:Appian Corporation
400:telecommunications
21:
1961:on March 8, 2016.
1748:Finextra Research
1070:Business Standard
765:Worldwide Offices
497:Bruce Springsteen
332:low-code platform
322:company based in
313:
312:
84:low-code platform
2056:
1985:
1980:
1979:
1977:Official website
1963:
1962:
1957:. Archived from
1946:
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1921:. Archived from
1908:
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1750:. April 14, 2020
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1610:. March 27, 2020
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493:Dropkick Murphys
462:HCL Technologies
372:American Express
316:Pegasystems Inc.
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263:US$ 1.51 billion
261:
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243:US$ 67.8 million
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223:US$ 80.9 million
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212:Operating income
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24:
22:Pegasystems Inc.
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1955:American Banker
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1925:on July 2, 2016
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1592:. June 6, 2018.
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1574:. June 8, 2018.
1572:www.cmswire.com
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1237:Computer Weekly
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1099:Computer Weekly
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1041:Computer Weekly
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662:, the state of
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553:Microsoft Azure
544:
505:Feeding America
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353:
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283:US$ 354 million
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1987:
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1969:External links
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1801:diginomica.com
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1621:
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1590:www.forbes.com
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1543:"Alan Trefler"
1534:
1506:
1494:diginomica.com
1480:
1455:
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1323:
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1286:. May 19, 2020
1275:
1264:. May 29, 2020
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1084:
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935:. May 1, 2015.
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