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ACE Rent a Car

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Following Sorensen's death in 1995, his nephew Richard Radzis and long-time employee, Charlie Mullen, took over as primary owners. Over the next 19 years, Radzis and Mullen expanded the footprint of their 3,000 vehicle business into Arizona, Minnesota and Texas, before selling their rental operations
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area. It was in that year, after several years of experimentation and dissatisfaction with the system, that Sorensen finally broke off from AI and launched the ACE Rent A Car brand. In doing so, ACE, under Sorensen's leadership, became an early adopter of the emerging Global Distribution Systems
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Robert Sorensen and Ken Osterand, native Chicagoans and lifelong friends, first ventured into business together by opening two car washes in Indianapolis (5800 W. Washington St. & 3433 W. 16th St.) under the name, Speedway Auto Laundry, in 1957.
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In 1966, in order to meet the demand for car rental from the surrounding neighborhoods, the two men added 10 Volkswagens to their business, operating under the Airways Rent A Car brand until early 1969.
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As of 2023, the ACE Rent A Car brand had more than 200 licensed locations in over 56 countries, and is the largest system of independent rental car operators in the world.
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annual industry consumer survey. In 2012, ACE was named one of fifty J.D. Power Customer Service Champions across twenty service industries.
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Osterand retired in 1978, leaving Sorensen the sole owner, and by 1986, his operations had grown to several locations throughout
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in 2014, while still retaining ownership of the ACE Rent A Car brand, licensee system and proprietary software.
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First car rental location owned by Sorensen and Osterand, located at 3433 W. 16th Street in
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Later that year, with an interest in expanding their operations to the
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In 2011, ACE was ranked highest in customer satisfaction in the
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(March 14, 2012). 155: 154: 1213:Companies based in Indianapolis 1100:Dollar Thrifty Automotive Group 1243:1966 establishments in Indiana 519: 492: 469: 443: 417: 370: 1: 451:"Travel providers recognized" 364: 7: 278:Customer Experience Ratings 272:J.D. Power & Associates 61:; 58 years ago 16:American car rental company 10: 1259: 830:GetGo (carsharing company) 332: 307: 284: 210: 1168: 1067: 1024: 981:Hertz Moving Truck Rental 961: 923: 745: 607: 265: 168: 150: 102: 92: 81: 73: 55: 45: 35: 26: 1039:Combined Motor Holdings 976:Enterprise Rent-a-Truck 503:. MSNBC. Archived from 193: 1049:Hertz Global Holdings 948:Motorhome hire agency 925:Recreational vehicles 602:Vehicle rental brands 205:Indianapolis, Indiana 187: 86:Indianapolis, Indiana 199:is a privately held 1044:Enterprise Holdings 986:Penske Truck Rental 971:Budget Truck Rental 800:Enterprise Car Club 94:Number of locations 23: 1095:Community CarShare 785:Communauto/Vrtucar 382:autorentalnews.com 194: 21: 1200: 1199: 1150:Tilden Rent-a-Car 1034:Avis Budget Group 1026:Holding companies 765:Cambio CarSharing 429:Los Angeles Times 357: 356: 257:Avis Budget Group 182: 181: 164: 1250: 1188: 1187: 1176: 1175: 1059:Tourism Holdings 860:Momo Car-Sharing 687:First Car Rental 596: 589: 582: 573: 572: 561: 559:Companies portal 556: 555: 554: 539: 538: 536: 534: 523: 517: 516: 514: 512: 496: 490: 489: 487: 485: 473: 467: 466: 464: 462: 457:. March 28, 2012 455:The Miami Herald 447: 441: 440: 438: 436: 431:. March 28, 2012 421: 415: 414: 412: 410: 395: 386: 385: 374: 282: 178: 175: 162: 161: 158: 157: 136:Charlie Mullen ( 111:Richard Radzis ( 69: 67: 62: 31: 24: 20: 1258: 1257: 1253: 1252: 1251: 1249: 1248: 1247: 1203: 1202: 1201: 1196: 1164: 1063: 1020: 957: 919: 900:Uhaul Car Share 741: 603: 600: 567:Company Website 557: 552: 550: 547: 542: 532: 530: 525: 524: 520: 510: 508: 497: 493: 483: 481: 474: 470: 460: 458: 449: 448: 444: 434: 432: 423: 422: 418: 408: 406: 396: 389: 376: 375: 371: 367: 280: 268: 239:(GDS), such as 213: 172: 160:US$ 137 million 159: 146: 143:Julie Ray (CAO) 129:Ceven Goodman ( 105: 95: 77:Robert Sorensen 65: 63: 60: 17: 12: 11: 5: 1256: 1246: 1245: 1240: 1235: 1230: 1225: 1220: 1215: 1198: 1197: 1195: 1194: 1182: 1169: 1166: 1165: 1163: 1162: 1157: 1152: 1147: 1142: 1137: 1135:PhillyCarShare 1132: 1127: 1122: 1117: 1112: 1107: 1102: 1097: 1092: 1087: 1082: 1077: 1071: 1069: 1065: 1064: 1062: 1061: 1056: 1051: 1046: 1041: 1036: 1030: 1028: 1022: 1021: 1019: 1018: 1013: 1011:United Rentals 1008: 1003: 998: 993: 988: 983: 978: 973: 967: 965: 959: 958: 956: 955: 953:Wicked Campers 950: 945: 940: 935: 933:Cruise America 929: 927: 921: 920: 918: 917: 912: 907: 902: 897: 892: 887: 882: 877: 872: 867: 862: 857: 852: 847: 842: 837: 832: 827: 822: 817: 812: 807: 802: 797: 792: 787: 782: 777: 772: 767: 762: 757: 751: 749: 743: 742: 740: 739: 734: 729: 724: 719: 714: 709: 704: 699: 694: 692:Fox Rent a Car 689: 684: 679: 674: 669: 664: 659: 654: 653: 652: 647: 637: 632: 627: 622: 617: 613: 611: 605: 604: 599: 598: 591: 584: 576: 570: 569: 563: 562: 546: 545:External links 543: 541: 540: 518: 507:on May 4, 2012 491: 468: 442: 416: 387: 368: 366: 363: 362: 361: 355: 354: 351: 348: 345: 342: 339: 336: 330: 329: 326: 323: 320: 317: 314: 311: 305: 304: 301: 298: 295: 292: 289: 286: 279: 276: 267: 264: 212: 209: 180: 179: 170: 166: 165: 152: 148: 147: 145: 144: 141: 134: 131:vice president 127: 120: 108: 106: 103: 100: 99: 96: 93: 90: 89: 83: 79: 78: 75: 71: 70: 57: 53: 52: 47: 43: 42: 37: 33: 32: 15: 9: 6: 4: 3: 2: 1255: 1244: 1241: 1239: 1236: 1234: 1231: 1229: 1226: 1224: 1221: 1219: 1216: 1214: 1211: 1210: 1208: 1193: 1192: 1183: 1181: 1180: 1171: 1170: 1167: 1161: 1158: 1156: 1153: 1151: 1148: 1146: 1143: 1141: 1138: 1136: 1133: 1131: 1128: 1126: 1123: 1121: 1118: 1116: 1113: 1111: 1108: 1106: 1103: 1101: 1098: 1096: 1093: 1091: 1090:City CarShare 1088: 1086: 1083: 1081: 1078: 1076: 1073: 1072: 1070: 1066: 1060: 1057: 1055: 1052: 1050: 1047: 1045: 1042: 1040: 1037: 1035: 1032: 1031: 1029: 1027: 1023: 1017: 1014: 1012: 1009: 1007: 1004: 1002: 999: 997: 994: 992: 989: 987: 984: 982: 979: 977: 974: 972: 969: 968: 966: 964: 960: 954: 951: 949: 946: 944: 941: 939: 938:Indie Campers 936: 934: 931: 930: 928: 926: 922: 916: 913: 911: 908: 906: 903: 901: 898: 896: 893: 891: 888: 886: 883: 881: 878: 876: 873: 871: 868: 866: 863: 861: 858: 856: 853: 851: 848: 846: 843: 841: 838: 836: 835:Gig Car Share 833: 831: 828: 826: 823: 821: 818: 816: 813: 811: 810:Evo Car Share 808: 806: 803: 801: 798: 796: 793: 791: 788: 786: 783: 781: 778: 776: 773: 771: 770:Car Next Door 768: 766: 763: 761: 758: 756: 753: 752: 750: 748: 744: 738: 735: 733: 730: 728: 725: 723: 720: 718: 715: 713: 710: 708: 705: 703: 700: 698: 695: 693: 690: 688: 685: 683: 680: 678: 675: 673: 670: 668: 665: 663: 660: 658: 655: 651: 648: 646: 643: 642: 641: 638: 636: 633: 631: 628: 626: 623: 621: 618: 615: 614: 612: 610: 606: 597: 592: 590: 585: 583: 578: 577: 574: 568: 565: 564: 560: 549: 528: 522: 506: 502: 495: 479: 472: 456: 452: 446: 430: 426: 420: 405: 401: 394: 392: 383: 379: 373: 369: 359: 358: 352: 349: 346: 343: 340: 337: 335: 331: 327: 324: 321: 318: 315: 312: 310: 306: 302: 299: 296: 293: 290: 287: 283: 275: 273: 263: 260: 258: 252: 250: 246: 242: 237: 233: 228: 226: 221: 217: 208: 206: 202: 198: 191: 186: 177: 171: 167: 153: 149: 142: 139: 135: 132: 128: 125: 122:Kevin Stutz ( 121: 118: 114: 110: 109: 107: 101: 97: 91: 87: 84: 80: 76: 72: 58: 54: 51: 48: 44: 41: 38: 34: 30: 25: 19: 1190: 1178: 1054:Shlomo Group 963:Truck rental 905:Yandex.Drive 727:Rent-a-Wreck 650:South Africa 619: 533:September 2, 531:. 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Retrieved 403: 381: 372: 269: 261: 253: 229: 222: 218: 214: 196: 195: 190:Indianapolis 82:Headquarters 36:Company type 18: 1125:JustShareIt 850:Greenwheels 635:Auto Europe 174:acerentacar 1207:Categories 1115:Hertz 24/7 885:Stadtmobil 775:Carzonrent 747:Carsharing 672:Enterprise 662:Carzonrent 609:Car rental 365:References 201:car rental 104:Key people 50:Car rental 1160:Yourdrive 1145:Streetcar 875:Share Now 870:Revv Cars 825:Getaround 820:Flinkster 790:Delimobil 625:Advantage 124:president 1179:Category 1140:ReachNow 1105:DriveNow 1080:Bluecity 1075:Autolib' 1001:TR Group 890:Sunfleet 865:MylesCar 815:Flexicar 717:National 712:Localiza 677:Europcar 404:ABC news 309:JD Power 234:and the 113:chairman 74:Founders 46:Industry 1191:Commons 1155:Whizzgo 1110:Flexcar 1068:Defunct 915:Zoomcar 780:Cityhop 737:Thrifty 722:Payless 682:Firefly 236:Chicago 232:Indiana 211:History 192:(1966). 169:Website 163:(2023) 151:Revenue 64: ( 56:Founded 40:Private 1006:U-Haul 910:Zipcar 805:EvCard 760:BlueSG 707:Kemwel 667:Dollar 657:Budget 645:Europe 616:24Rent 334:Temkin 285:Rating 266:Awards 249:Apollo 247:, and 115:& 88:, U.S. 1130:Maven 1085:Citer 1016:Zigup 991:Ryder 845:GoGet 840:GoCar 795:Enjoy 697:Hertz 630:Alamo 480:. CNN 303:2018 241:Sabre 1120:I-GO 996:Sixt 943:JUCY 895:Turo 880:Sixt 855:Modo 732:Sixt 702:JUCY 640:Avis 535:2012 513:2012 486:2012 463:2012 437:2012 411:2012 341:N/A 338:N/A 328:N/A 325:N/A 322:N/A 319:N/A 300:2017 297:2016 294:2015 291:2012 288:2011 245:PARS 207:. 176:.com 98:200+ 66:1966 59:1966 620:ACE 316:8* 255:to 138:COO 117:CEO 1209:: 453:. 427:. 402:. 390:^ 380:. 353:2 350:2 347:6 344:5 313:1 243:, 595:e 588:t 581:v 537:. 515:. 488:. 465:. 439:. 413:. 384:. 140:) 133:) 126:) 119:) 68:)

Index


Private
Car rental
Indianapolis, Indiana
chairman
CEO
president
vice president
COO
acerentacar.com

Indianapolis
car rental
Indianapolis, Indiana
Indianapolis International Airport
Indiana
Chicago
Sabre
PARS
Apollo
Avis Budget Group
J.D. Power & Associates
JD Power
Temkin
"Factbook 2024 - Auto Rental News"


"Fairly unknown ACE Rent A Car No. 1 with customers"
"J.D. Power recognizes travel providers as customer service champs"
"Travel providers recognized"

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