339:, released Cabinet papers and minutes setting out intentions for reform of service delivery and funding arrangements for the three waters services nationwide. The Cabinet paper referred to two key challenges of affordability and capability that are facing New Zealand's three waters service delivery. There was specific reference to Wellington Water as an example of one approach to service delivery that had successfully built capability through the scale of operations. However, the paper also noted that Wellington Water has no ability to make trade-offs between operating and capital expenditure, nor can it cross-subsidise between owners or ratepayers in different districts.
292:
36:
249:
their Long Term Plans. However, concerns have been raised about the ability of the local resources to deliver an increased volume of work. In
November 2023, Wellington Water noted that on-going investment of $ 1 billion per annum was required to address water issues across the Wellington region, but that this amount was beyond the funding capacity of councils.
230:
the WCC chief executive in
December 2019 found that the relationship between the two entities was lacking trust, and that the management services agreement had remained unsigned for over three years. In a comment about Williams resignation, the WCC chief executive said that Williams had "built a strong working relationship with Wellington Water."
371:
admitted that there had been no fluoride in the water from one of the regionās water treatment plants since May 2021 and from another plant since
November 2021. There was widespread criticism, and Wellington Water announced it would be holding an independent inquiry into the cause of the failures and why it had provided misleading information.
214:
Each council is represented on a regional
Wellington Water Committee that provides overall leadership and direction for the company. The Chairman of the Wellington Water Committee from its establishment in 2014 was Hutt City Councillor David Bassett. In March 2021, Bassett announced his intention to
361:
to gather feedback from stakeholders. However, the Chair of the committee overseeing
Wellington Water defended the expenditure on the grounds that the annual survey provides quantitative data for performance measures for the company and provides feedback to help the company improve. In the 12 months
248:
In March 2021, a
Director of Wellington Water stated that the company was in dangerous spiral, where the pressure on resources caused by continuing failures was taking funding away from new investment. Councils who are part owners of Wellington Water are increasing the funding for three waters in
229:
In June 2021, Wellington City
Council (WCC) announced the resignation of the council's chief infrastructure officer, Tom Williams. This role was responsible for the working relationship between WCC and Wellington Water. Williams was originally appointed after an independent report commissioned by
356:
In March 2020, following a period of multiple issues with failures leading to sewage contamination of
Wellington harbour, beaches and waterways, Wellington Water engaged an international public relations company SweenyVesty to help improve its community engagement and consultation. In June 2020,
342:
In April 2022, the
Chairperson of the Wellington Water Committee, Lower Hutt mayor Campbell Barry, expressed concerns that Wellington Water was at significant risk of losing staff during the transition to the planned "Entity C" that would have responsibility for the region from Marlborough up to
179:
The company was first incorporated as
Wellington Water Management Limited on 9 July 2003. The name was changed to Capacity Infrastructure Services Limited in July 2009, and in September 2014 the name was changed to Wellington Water Limited, when Capacity Infrastructure was merged with the water
370:
In March 2022, Wellington Water revealed that there had been a prolonged failure of fluoridation equipment at water treatment plants owned by Greater Wellington Regional Council at Te Marua and Gear Island. It initially stated that there had been no fluoridation of water for a month, but later
244:
The challenges for Wellington Water in managing the three waters include the deteriorated condition of pipelines in the Wellington metropolitan area. The pipelines are in significantly worse condition than those in other large networks nationwide, and there has been a recent history of serious
287:
In December 2020, Audit New Zealand criticised Wellington Water for weaknesses in their non-financial performance indicators, including inability to accurately report the number of complaints about water supply, stormwater or wastewater, or accurately report the number of dry weather sewage
288:
overflows. In one twelve month period, there were 2096 reported overflows of wastewater across the network against a target of less than 100. In March 2022, Wellington Water revealed that on average, it took 91 hours to respond to sewage overflows, against a target of 1 hour.
279:
contamination and callout response times. As one example, the average response time to urgent call outs was eight hours ā twice the target of four hours. Wellington Water called for a 30 year programme of investment, and suggested that performance targets be relaxed. The Mayor
268:
In December 2019, a report to the Wellington City Council revealed that Wellington Water was failing to meet performance targets for response times to urgent callouts, and that it required $ 600,000 of additional operating funding to clear a backlog of leak repairs.
316:
million. Wellington City Councillors expressed concern about the ability of Wellington Water to manage a project of such a large scale. The council required an independent engineer to sit on Wellington Waters' Major Projects board, and report back to the council.
736:
464:
1060:
767:
1234:
977:
1143:
210:
Council plus Greater Wellington Regional Council. Wellington Water is jointly owned by all six councils, but the individual councils retain ownership of their assets, and set their own rates and user charges.
1008:
1204:
1112:
272:
In February 2020, Wellington Water reported to Wellington City Council that it was not meeting its annual performance targets. It had already failed to meet targets for sewage overflows into the harbour,
343:
Gisborne, under the Three Waters Reforms. It is expected that by mid-2024, the people employed by Wellington Water, and the asset knowledge held by the business will have transitioned to the new entity.
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Water supplies to the Wellington metropolitan area meet the requirements of the Health Act and conform with drinking water standards. However, for some of the towns in the
675:
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1000:
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failures. The water supply to the region is also at significant risk during a severe earthquake, although some projects are underway to improve resilience.
380:
239:
20:
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19:
This article is about the asset management company. For details, condition and performance of the three waters assets in the Wellington region, see
425:
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The South Wairarapa District Council transferred the management of their water infrastructure to Wellington Water, as from 1 October 2019.
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332:
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Hutt, Porirua, Upper Hutt and Wellington city councils, South Wairarapa District Council and Greater Wellington Regional Council.
549:
1289:
1284:
679:
880:
571:
627:
222:
Governance of Wellington Water Limited is provided by a board of independent directors. As of November 2023, the Chair is
523:
181:
260:
regions, there have been occasional non-conformances with the required standards for drinking water quality and safety.
791:
362:
to December 2020, Wellington Water spent over $ 350,000 on external public relations and communications consultants.
390:
326:
164:
915:
489:
1274:
357:
there was criticism from a city councillor that Wellington Water had engaged a market research company
1054:"Proactive release of Cabinet material about three waters service delivery and funding arrangements"
167:
company that manages the drinking water, wastewater and stormwater services of five councils in the
281:
207:
291:
253:
203:
701:
219:, took over the role of representing Hutt City on the Wellington Water Committee in May 2021.
395:
653:
8:
601:
168:
729:"Wellington Water chair David Bassett steps down ahead of Three Waters announcement"
760:"Hutt City Mayor Campbell Barry elected as new Wellington Water Committee chairman"
274:
970:"Audit NZ finds significant problems with Wellington Water's performance measures"
190:
Wellington Water manages the three waters assets owned by five councils including
430:
1087:"Wellington Water faces 'extremely challenging' two years until reforms kick in"
522:. Minister of Local Government, Hon Nanaia Mahuta. 18 April 2019. Archived from
358:
216:
113:
49:
1227:"Dentists 'shocked and appalled' Wellington water unfluoridated for 10 months"
1268:
336:
1167:"Ratepayers fork out $ 354,000 for PR firms following Wellington water woes"
1113:"Wellington Water hires global crisis management team as water woes drag on"
223:
99:
54:
312:
reservoir was reported in June 2020, bringing the new total to almost $ 70
1001:"'Unachievable': Wellington Water's mea culpa on ending sewage overflows"
1197:"Wellington Water to hold independent inquiry into fluoridation failure"
35:
1144:"Wellington Water uses survey to ask if relationship is 'warm or cold'"
405:
400:
199:
191:
123:
118:
1259:
548:. South Wairarapa District Council. 26 September 2019. Archived from
257:
145:
1059:. Hon Nanaia Mahuta, Minister of Local Government. 28 January 2020.
1032:"Wellington OmÄroro Reservoir project: council approves $ 10m boost"
195:
939:"Wellington Water calls on council to relax performance targets"
624:"Council controlled organisations ā Wellington Water Limited"
818:"Wellington City Council chief infrastructure officer quits"
908:"Report reveals Wellington Water flailing in a sea of red"
520:"Government gives thumbs up to South Wairarapa water move"
426:"Tonia Haskell named new Wellington Water chief executive"
546:"South Wairarapa District Council joins Wellington Water"
454:"Certificate of Incorporation - Wellington Water Limited"
881:"Cost of fixing Wellington's water crisis - $ 1b a year"
652:. Greater Wellington Regional Council. Archived from
284:, said any suggestion to lower targets was rejected.
381:
Water supply and sanitation in the Wellington region
240:
Water supply and sanitation in the Wellington region
21:
Water supply and sanitation in the Wellington region
16:
New Zealand infrastructure asset management company
879:
790:
215:step down from the role. The mayor of Hutt City,
1266:
299:
233:
308:million increase in the forecast cost of the
174:
1280:Water supply and sanitation in New Zealand
386:Water supply and sanitation in New Zealand
295:OmÄroro water reservoir under construction
34:
626:. Wellington City Council. Archived from
351:
967:
905:
849:"Wellington Water in 'dangerous spiral'"
846:
792:"Water crisis could reach boiling point"
757:
290:
1084:
968:Campbell, Georgina (16 December 2020).
906:Campbell, Georgina (31 December 2019).
365:
1267:
1164:
936:
877:
788:
263:
726:
102:āChair, Tonia HaskellāChief Executive
1110:
1029:
998:
878:Boyack, Nicholas (6 November 2023).
572:"Wellington Water Limited (1337122)"
1165:George, Damian (18 December 2020).
847:Campbell, Georgina (9 March 2021).
789:Boyack, Nicholas (7 October 2023).
678:. Hutt City Council. Archived from
182:Greater Wellington Regional Council
13:
1237:from the original on 24 March 2022
1207:from the original on 25 March 2022
1141:
1011:from the original on 26 March 2022
980:from the original on 26 March 2022
828:from the original on 26 March 2022
770:from the original on 26 March 2022
758:Campbell, Georgina (17 May 2021).
676:"Council-controlled organisations"
650:"Council-controlled organisations"
600:. Wellington Water. Archived from
470:from the original on 26 March 2022
320:
14:
1301:
1253:
1066:from the original on 6 April 2020
708:from the original on 7 April 2020
578:from the original on 9 April 2020
500:from the original on 5 March 2022
727:Keogh, Brittany (3 March 2021).
574:. New Zealand Companies Office.
67:Capacity Infrastructure Services
1219:
1189:
1177:from the original on 2 May 2021
1158:
1135:
1104:
1085:Gourley, Erin (22 April 2022).
1078:
1046:
1023:
992:
961:
930:
899:
871:
859:from the original on 2 May 2021
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782:
751:
739:from the original on 2 May 2021
720:
694:
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391:Infrastructure asset management
327:Water Services Reform Programme
165:infrastructure asset management
642:
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564:
538:
512:
482:
446:
418:
1:
1290:Companies based in Wellington
1285:Infrastructure in New Zealand
937:Thomas, Rachel (9 May 2020).
490:"History of Wellington Water"
461:New Zealand Ciompanies Office
411:
346:
333:Minister of Local Government
300:Management of large projects
7:
1030:Lock, Harry (4 June 2020).
999:Hunt, Tom (21 March 2022).
374:
234:Asset management challenges
10:
1306:
1111:Hunt, Tom (8 March 2020).
324:
237:
18:
1142:Te, Mandy (5 June 2020).
140:
132:
106:
93:
79:
71:
63:
42:
33:
331:On 28 January 2020, the
208:South Wairarapa District
175:Ownership and governance
161:Wellington Water Limited
352:Public relations costs
296:
294:
704:. Wellington Water.
396:Water supply network
366:Fluoridation failure
702:"Company structure"
264:Performance targets
30:
853:New Zealand Herald
764:New Zealand Herald
297:
28:
1275:Wellington Region
1233:. 18 March 2022.
1203:. 17 March 2022.
337:Hon Nanaia Mahuta
169:Wellington Region
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1260:Wellington Water
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1216:
1214:
1212:
1193:
1187:
1186:
1184:
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1162:
1156:
1155:
1154:on 14 June 2020.
1150:. Archived from
1139:
1133:
1132:
1130:
1128:
1119:. Archived from
1108:
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1101:
1099:
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1038:. Archived from
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985:
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945:. Archived from
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923:
914:. Archived from
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494:Wellington Water
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180:supply group of
171:of New Zealand.
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148:.wellingtonwater
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29:Wellington Water
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1042:on 4 June 2020.
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1239:. Retrieved
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1209:. Retrieved
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1179:. Retrieved
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1152:the original
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1125:. Retrieved
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254:KÄpiti Coast
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224:Nick Leggett
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100:Nick Leggett
80:Headquarters
55:Public works
25:
598:"Our story"
282:Andy Foster
88:New Zealand
64:Predecessor
1269:Categories
891:7 November
802:7 November
438:7 November
412:References
406:Stormwater
401:Wastewater
347:Criticisms
206:councils,
200:Upper Hutt
124:Stormwater
119:Wastewater
95:Key people
84:Wellington
984:13 August
974:NZ Herald
912:NZ Herald
822:NZ Herald
258:Wairarapa
75:July 2003
1241:24 March
1235:Archived
1211:24 March
1205:Archived
1175:Archived
1096:23 April
1070:26 April
1061:Archived
1015:26 March
1009:Archived
978:Archived
886:The Post
857:Archived
826:Archived
797:The Post
768:Archived
737:Archived
706:Archived
576:Archived
504:24 March
498:Archived
474:24 March
465:Archived
375:See also
107:Services
43:Industry
1127:6 April
922:7 April
832:28 July
712:2 April
686:2 April
660:3 April
634:3 April
608:2 April
582:2 April
556:7 April
530:7 April
310:OmÄroro
196:Porirua
141:Website
72:Founded
953:10 May
774:20 May
314:
306:
304:A $ 10
276:E coli
163:is an
133:Owners
1231:Stuff
1201:Stuff
1181:3 May
1171:Stuff
1148:Stuff
1117:Stuff
1091:Stuff
1064:(PDF)
1057:(PDF)
1005:Stuff
863:3 May
743:3 May
733:Stuff
468:(PDF)
457:(PDF)
431:Stuff
1243:2022
1213:2022
1183:2021
1129:2020
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1017:2022
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955:2020
924:2019
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636:2020
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558:2020
532:2020
506:2022
476:2022
440:2023
256:and
202:and
192:Hutt
1036:RNZ
943:RNZ
152:.nz
150:.co
146:www
1271::
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