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Effective
February 1, 2021, Tarion's previous licensing responsibilities were transitioned to the Home Construction Regulatory Authority. The HCRA is responsible for regulating new home builders and vendors in the province.
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are provided with a warranty by the builder. Tarion’s role is to ensure that buyers of newly built homes in
Ontario receive the coverage they are entitled to under their builder’s warranty.
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in 1976 to administer the province’s new home warranty program as outlined in the
Ontario New Home Warranties Plan Act. It is financed entirely by new home enrolment fees.
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After occupancy, the warranty covers defects in the builder’s workmanship and materials. It lasts for a total of seven years and is divided into three coverage periods.
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For condominiums, there is a separate warranty for shared areas (referred to as common elements) which is managed by the condominium corporation’s board of directors.
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Pre-occupancy coverage includes deposit protection, compensation for delays, and financial loss protection for homes built on land already owned by a purchaser.
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If a home is sold during its warranty coverage periods, the coverage remains on the home and is transferred to subsequent homeowners.
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In cases where a builder fails to address a valid warranty claim, resolving the claim directly with the homeowner; and,
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Managing a guarantee fund to protect new home buyers out of which compensation for warranty claims is paid.
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Facilitating the fair resolution of disputes over warranty coverage, repairs, or customer service;
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New
Customer Service Standard to be simpler, more flexible, and involve more support from Tarion
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Providing the MyHome online portal for homeowners to manage their warranty and report defects;
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Assessing warranty claims through on-site inspection or alternative method of investigation;
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Educating new home buyers and owners about their warranty rights and responsibilities;
234:"Tarion Improving Warranty and Protection Program for New Home Buyers | Tarion.com"
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New homes in
Ontario come with the most comprehensive warranty coverage in Canada.
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Protecting consumers if builders fail to fulfill their warranty obligations;
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Warranty coverage is provided by builders and backstopped by Tarion.
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