605:-based payroll system was implemented by IBM, initially as an interim system to replace the former LATTICE system which was rapidly becoming unsupported by the vendor, and later to be consolidated whole-of-agency payroll and human resources system. The new payroll system went live in March 2010 despite inadequate testing and an expectation that the system would fail to accurately pay health workers. The launch resulted in Queensland Health staff not being paid, being underpaid, or overpaid, for several months and a 10-times increase in manual payroll processing required. The contracts of several Queensland Health senior executives were terminated, and the total delivery and remediation costs for the project ballooned to over $ 1.2 billion.
177:. Each HHS provides health services to its local area, with Children's Health Queensland supporting state-wide paediatric specialist services. The Department of Health provides corporate support such as payroll, finance, information technology and procurement, and provides clinical governance over the health system's operations. Queensland Health provides free or low-cost health services to Medicare card holders in Queensland, and some services to New South Wales and Northern Territory patients where services are unavailable locally.
374:
637:
461:, which transitioned the health districts to independent Hospital and Health Service entities. Under the new arrangements, each HHS would have their own board to manage and oversee health operations in that region. The boards are accountable to the minister for health, and the Department of Health was established as a 'system manager' to provide oversight and support to each of the services. These changes became effective on 1 July 2012.
284:
88:
75:
537:
On 1 July 2010, Patel was sentenced to seven years' jail after he was found guilty of three charges of manslaughter and one count of grievous bodily harm. Patel appealed his conviction and sentence to the Court of Appeal, his appeal was dismissed. Patel appealed to the
Queensland Court of Appeal who
563:
New
Zealand citizen and Queensland Health employee, Hohepa Hikairo 'Joel' Morehu-Barlow, was jailed in 2013 for embezzlement of $ 16 million from the system between 2007 and 2011. He also pleaded guilty to fraud, for taking part in a Tahitian Prince scam and for using a fake law degree to secure a
621:
An audit of all
Queensland Health payroll during the affected period has been announced and is expected to be completed by the end of June 2023. It is expected that some underpayments, with a value of several million dollars, will be uncovered. Payment corrections (additional pay) is occurring in
593:
Queensland Health has experienced several issues with its payroll systems and processes over the years, most notably the troublesome 2010 payroll system replacement project. Queensland Health's 2010 payroll system replacement came as a centralisation effort from the Shared
Services Initiative, a
269:
As not all HHS' are able to provide advanced care services, largely due to the size and remoteness of its catchments, some HHS (primarily Metro North and Metro South) accept referrals from outside their catchment where the service cannot be provided locally. To assist with this, Queensland has a
265:
in South
Brisbane, as well as provides specialist advice to health practitioner in Queensland via telehealth, and runs programs throughout the state such as the Good Start Program and school-based nursing services. Children from anywhere across Queensland can be referred to CHQ, and can receive
180:
The
Queensland Government was the first state government to introduce free, universal public hospital treatment in 1946, a policy later adopted by other states and territories. Most HHS also have associated foundations or charities which raise discretionary funds to support medical research or
456:
The 2011 National Health Reform
Agreement was signed by all states and territories, and required the creation of local health boards and hospital networks that would be directly funded by the Commonwealth. In May 2012, the agreement was formalised in Queensland through legislation proposed by
440:
announced on 12 December 2011 that the department would be dismantled. The decision was attributed to an "unacceptable culture", the theft of $ 16 million from the department and problems with the payroll system which has cost hundreds of millions of dollars. The department was due to cease
341:
Queensland Health was restructured toward the end of 2005 from 38 health districts to 20. There were a number consolidations particularly in the urban areas with the formation of the "Northside" and "Southside" Districts. Northside
District included three major hospital facilities including
201:
which are responsible for delivering public health services in their areas. Each HHS is governed by a
Hospital and Health Board and managed by a Health Service Chief Executive. There are 15 regional HHS', and one state-wide HHS (Children's Health Queensland). The HHS' are:
421:
The Health
Quality and Complaints Commission also has a role in the development and implementation of quality, safety and clinical practice standards throughout Queensland's public and private services and monitor best practice clinical governance and patient safety.
617:
clarified to parliament that for the majority of affected staff were overpaid by less than a dollar and that the government would not require staff to repay the balance. A limited number of staff received larger overpayments, however only up to $ 100.
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to two counts related to him dishonestly gaining registration and two counts related to dishonestly gaining employment in Queensland. Patel was sentenced to a two-year suspended sentence for those fraud charges. On 15 May 2015, the
410:
In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.
545:
The following year, a retrial was held for one of the manslaughter charges, and Patel was acquitted by the jury. The remaining manslaughter and grievous bodily harm charges were later dropped in exchange for
828:
613:
In March 2023, Queensland Health internal auditing found that there had been further payroll issues relating to certain industrial awards being entered incorrectly into the system. Health Minister
1484:
1013:
859:
502:. The Queensland Medical Board approved his registration and he was then quickly promoted to Director of Surgery even though he lacked specific qualifications. In March 2005,
1298:
696:
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An external audit of the system found that the industrial awards and instruments have since been corrected and are compliant with Australian and Queensland workplace laws.
444:
In January 2012, more details of the reform plan were announced, with an emphasis on health care management to be done locally. Bligh described the changes as the biggest
1453:
1226:
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542:, which unanimously allowed the appeal and quashed Patel's convictions on the ground that prejudicial evidence had likely influenced the jury on 24 August 2012.
448:
of the public sector in the state's history. In March 2012, the ALP lost power in Queensland and the proposed abolition of Queensland Health did not eventuate.
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347:
270:
Patient Travel Subsidy Scheme which covers reasonable costs of transport and accommodation to another public facility if it cannot be provided locally.
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ordered that Patel's registration with the Medical Board of Australia be revoked, preventing him from ever practising medicine in Australia again.
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1165:
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In September 2008, the 20 health service districts were further reduced to 15. Six new districts were created, merging together other districts:
1382:
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534:
found that the district manager and the hospital's Director of Medical Services had mostly ignored more than 20 complaints regarding Patel.
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1359:
552:
189:. At the end of June 2014, there were 11,109 inpatient beds available across all state hospitals, with 305 designed intensive care beds.
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Darling Downs-West Moreton incorporating the former Toowoomba and Darling Downs and West Moreton South Burnett districts.
359:
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Sunshine Coast-Wide Bay incorporating the Sunshine Coast – Cooloola, Wide Bay and Fraser Coast health service districts.
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said in 2013 that the fraud "may be the single largest fraud ever committed in the Queensland public sector".
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909:
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It was subject to review by an all-party Parliamentary Committee after its first full year of operation.
343:
1774:
63:
1169:
1678:
173:, Australia, comprising sixteen statutory Hospital and Health Services, the Department of Health and
1706:
1414:"Fake Tahitian prince deported to New Zealand after defrauding millions from Queensland Government"
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415:
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was started but was terminated on the grounds of perceived bias. A second inquiry known as the
519:
401:
Children's Health Services, will oversee the implementation of a state-wide paediatric service.
391:
Metro South incorporates the Southside Health Service District and Princess Alexandra Hospital.
414:
The (full-time) Commissioner is Professor Michael Ward, a former Professor of Medicine at the
1633:
1628:
1613:
1597:
964:
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829:"Available beds and available bed alternatives as at 30 June, 2011/2012,2012/2013, 2013/2014"
53:
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695:
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1418:
1387:
1255:
182:
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8:
1658:
458:
198:
1383:"Bundaberg surgeon Jayant Patel barred from ever practising medicine again in Australia"
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related precursor to the current Smart Service Queensland whole-of-government offering.
987:
576:
515:
230:
225:
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782:
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batches of 50 employees, to allow for payments to begin before the end of the audit.
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531:
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122:
1826:
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523:
503:
860:"'Nine times more likely to end up in hospital': Qld CHO warns the unvaxxed"
575:
cancelled Morehu-Barlow's visa and he was deported to New Zealand under the
1278:"Jayant Patel walks free after High Court quashes manslaughter convictions"
1014:"Queensland Health beyond repair, to be broken up, says Premier Anna Bligh"
547:
511:
499:
475:
1352:"Medical Board of Australia v Patel [2015] QCAT 133 (11 May 2015)"
1698:
1330:"Former Bundaberg-based doctor Jayant Patel sentenced over fraud charges"
1566:
428:
The HQCC has since been replaced by the Office of the Health Ombudsman.
373:
437:
308: in this section. Unsourced material may be challenged and removed.
170:
1323:
1321:
1761:
602:
1296:
885:"State of Queensland (Department of Health) Annual Report 2012-2013"
370:
on the Southside remained independent districts in their own right.
283:
1318:
690:
418:. There are also a number of part-time Assistant Commissioners.
394:
Metro North incorporates the Northside Health Service District and
1299:"Jayant Patel not guilty over patient death but more charges loom"
125:, Assistant Minister for Health and Regional Health Infrastructure
1011:
498:
were involved in a scandal surrounding the employment of surgeon
1095:
405:
1556:
1485:"Queensland Health Payroll System Commission of Inquiry Report"
1454:"Queensland health workers may have been underpaid 'millions'"
1344:
1191:
Improving Health Care Safety and Quality: Reluctant Regulators
181:
non-clinical programs. Queensland Health employs over 102,037
1327:
1130:"Hospital Network and Other Legislation Amendment Bill 2012"
1040:"Bligh to kill off Queensland Health amid sweeping reforms"
151:
108:, Minister for Health, Mental Health and Ambulance Services
1297:
Brooke Baskin; Tony Keim; Josh Robertson (14 March 2013).
1447:
1445:
1443:
1441:
598:
1328:
Francene Norton & Jason Rawlins (22 November 2013).
362:
together. Due to their size and areas they covered, the
1227:"'Totally inadequate': verdict split on Patel sentence"
1562:
Queensland Health Payroll System Commission of Inquiry
1492:
Queensland Health Payroll System Commission of Inquiry
1438:
1408:
1406:
1012:
Steven Wardill & Koren Helbig (12 December 2011).
506:
raised concerns with Patel's medical practices in the
1370:– via Australasian Legal Information Institute.
582:
538:
rejected his application. He further appealed to the
1838:
Medical and health organisations based in Queensland
1194:. Farnham, England: Ashgate Publishing. p. 34.
678:
632:
589:
2010 Queensland Health payroll system implementation
1403:
266:specialist care at Queensland Children's Hospital.
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197:The Health and Hospital Services are independent
1824:
1374:
877:
510:after he was contacted by senior hospital nurse
261:Children's Health Queensland (CHQ) operates the
1166:"Corporate Office transition to System Manager"
558:
192:
1224:
1582:
406:2006 Health Quality and Complaints Commission
16:Public health system in Queensland, Australia
1807:Queensland Civil and Administrative Tribunal
1360:Queensland Civil and Administrative Tribunal
553:Queensland Civil and Administrative Tribunal
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1245:
608:
490:John Byrne (judge) § The Queen v Patel
1664:Department of Justice and Attorney-General
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1575:
1519:
1482:
1072:. Herald and Weekly Times. 21 January 2012
1066:"Health reforms dismissed as a panic move"
990:. Health Quality and Complaints Commission
571:In 2020 upon his parole from custody, the
566:Queensland Crime and Corruption Commission
526:. An inquiry into the matter known as the
1596:
960:"About the Patient Travel Subsidy Scheme"
912:. State of Queensland (Queensland Health)
890:. State of Queensland (Queensland Health)
324:Learn how and when to remove this message
1183:
1181:
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564:promotion within Queensland Health. The
372:
1522:"Qld Health pay debacle to cost $ 1.2b"
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1218:
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1684:Queensland Fire and Emergency Services
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185:and has an annual operating budget of
1654:Department of the Premier and Cabinet
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1391:. Australian Broadcasting Corporation
1187:
1176:
968:. Queensland Health. 19 February 2018
1833:Government departments of Queensland
1534:from the original on 20 October 2021
1501:from the original on 27 October 2023
1483:Chesterman, Richard (31 July 2013).
1451:
1215:
1032:
1002:
910:"About Hospital and Health Services"
360:Queen Elizabeth II Jubilee Hospitals
306:adding citations to reliable sources
277:
1727:Speaker of the Legislative Assembly
1424:Australian Broadcasting Corporation
1338:Australian Broadcasting Corporation
1168:. Queensland Health. Archived from
1092:"Australian Health Care Agreements"
1058:
902:
522:Local Hero Award for her role as a
451:
396:Royal Brisbane and Women's Hospital
364:Royal Brisbane and Women's Hospital
336:
13:
1473:
1117:National Healthcare Agreement 2011
763:"2024-25 Queensland Health budget"
694:. 1 September 2016. Archived from
583:2010 payroll system implementation
14:
1854:
1550:
858:Dennien, Matt (12 January 2022).
366:(RBWH) on the Northside, and the
1520:Wordsworth, Matt (7 June 2012).
1046:. Fairfax Media. 21 January 2012
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686:"Queensland Health on Facebook"
293:needs additional citations for
169:is the public health system in
139:Michael Walsh, Director-General
1792:Children's Court of Queensland
1752:Manager of Opposition Business
1276:Jared Owens (24 August 2012).
1225:Amelia Bentley (1 July 2010).
1148:"Hospital and Health Services"
924:
851:
821:
795:
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712:
464:
432:2011 proposed decentralisation
263:state-wide children's hospital
1:
1843:Subnational health ministries
1452:Silk, Marty (17 March 2023).
666:
1802:Coroners Court of Queensland
1689:Queensland Ambulance Service
1381:Taylor, John (15 May 2015).
937:Children's Health Queensland
661:Queensland Ambulance Service
559:Fake Tahitian Prince scandal
354:while Southside brought the
256:Children's Health Queensland
193:Hospital and Health Services
175:Queensland Ambulance Service
37:; 165 years ago
7:
628:
441:operations on 1 July 2012.
368:Princess Alexandra Hospital
358:, Redlands, Beaudesert and
344:The Prince Charles Hospital
116:Deputy Minister responsible
10:
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1812:Other courts and tribunals
1262:531 (24 August 2012),
787:: CS1 maint: url-status (
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494:Queensland Health and the
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64:1 William Street, Brisbane
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656:Health care in Australia
651:Biosecurity in Australia
609:2023 payroll corrections
577:Migration Act 1958 (Cth)
416:University of Queensland
377:Toowoomba Hospital, 2008
1669:Department of Education
720:"Annual Report 2022-23"
573:Australian Border Force
540:High Court of Australia
514:. Hoffman received the
496:Bundaberg Base Hospital
1188:Healy, Judith (2011).
520:Australian of the Year
378:
1722:Members of Parliament
1598:Queensland Government
1256:[2012] HCA 29
965:Queensland Government
837:Queensland Government
548:Patel pleading guilty
508:Queensland Parliament
376:
207:Cairns and Hinterland
78:102,037 FTE (2022–23)
54:Queensland Government
1712:Legislative Assembly
1172:on 10 November 2012.
1154:on 10 November 2012.
470:Jayant Patel scandal
352:Caboolture Hospitals
302:improve this article
99:Minister responsible
1732:Leader of the House
1717:Electoral districts
1659:Queensland Treasury
809:. 20 September 2019
700:on 26 February 2022
459:Lawrence Springborg
23:
1426:. 28 February 2020
1136:on 3 October 2012.
1119:, Yourhealthgov.au
803:"Director-General"
516:Order of Australia
379:
210:Central Queensland
21:
1820:
1819:
1797:Magistrates Court
1737:Opposition Leader
1674:Queensland Health
1624:Executive Council
1557:Queensland Health
1252:Patel v The Queen
1201:978-0-7546-7644-7
1020:. News Queensland
839:. 28 January 2015
807:Queensland Health
767:Queensland Health
727:Queensland Health
643:Queensland portal
482:Davies Commission
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1098:on 3 August 2012
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940:. 15 August 2019
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729:. September 2023
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27:Agency overview
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1459:Brisbane Times
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300:Please help
295:verification
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250:West Moreton
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60:Headquarters
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183:FTE
158:.au
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