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Colin McIntyre from
Glasgow was sent a letter guaranteeing his hip replacement within 12 weeks and that he would be offered an appointment before 16 February 2017. He subsequently got a phone call from the hospital telling him it would take eight or nine months. He took the view that the guarantee
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The Act states that healthcare providers must consider the needs of patients, consider what would be the most beneficial to the patient, taking into account their circumstances and preferences and encourage them to take part in decisions about their health and wellbeing, and provide them with
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An Act to make provision about the rights of patients when receiving health care; to make further provision about eligibility under the scheme made under section 28 of the
Smoking, Health and Social Care (Scotland) Act 2005; and for connected
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which guarantees that certain groups of patients will start their treatment within 12 weeks of agreeing that treatment with the relevant NHS clinician.
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to arrange his operation in France - within two weeks, and most of the cost was refunded by the health board.
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information and support to do so. It also established the
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was "not worth the paper it is written on". He used his
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126:Text of the Patient Rights (Scotland) Act 2011
90:National Health Service (Scotland) Act 1978
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219:"'The NHS paid for my new French hip'"
98:Hospital Complaints Procedure Act 1985
243:. Care Info Scotland. 6 February 2018
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269:Acts of the Scottish Parliament 2011
241:"Patient Rights (Scotland) Act 2011"
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Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.