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Patient

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One important way in which patients can be placed at the centre of healthcare is for health services to be more open about patient complaints. Each year many hundreds of thousands of patients complain about the care they have received, and these complaints contain valuable information for any health
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There are many reasons for why health services should listen more to patients. Patients spend more time in healthcare services than regulators or quality controllers, and can recognize problems such as service delays, poor hygiene, and poor conduct. Patients are particularly good at identifying soft
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have shown the dangers of prioritizing cost control over the patient experience. Investigations into these and other scandals have recommended that healthcare systems put patient experience at the center, and especially that patients themselves are heard loud and clear within health services.
603:, found up to 98,000 hospital patients die from preventable medical errors in the U.S. each year, early efforts focused on inpatient safety. While patient safety efforts have focused on inpatient hospital settings for more than a decade, medical errors are even more likely to happen in a 1315:
Levtzion-Korach, O; Frankel, A; Alcalai, H; Keohane, C; Orav, J; Graydon-Baker, E; Barnes, J; Gordon, K; Puopulo, AL; Tomov, EI; Sato, L; Bates, DW (September 2010). "Integrating Incident Data From Five Reporting Systems to Assess Patient Safety: Making Sense of the Elephant".
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has sometimes been characterized as silencing the voice of patients. It is now widely agreed that putting patients at the centre of healthcare by trying to provide a consistent, informative and respectful service to patients will improve both outcomes and patient satisfaction.
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with no plan to stay beyond the duration of the visit. Even if the patient will not be formally admitted with a note as an outpatient, their attendance is still registered, and the provider will usually give a note explaining the reason for the
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Frampton, Susan B.; Guastello, Sara; Hoy, Libby; Naylor, Mary; Sheridan, Sue; Johnston-Fleece, Michelle (31 January 2017). "Harnessing Evidence and Experience to Change Culture: A Guiding Framework for Patient and Family Engaged Care".
511:, reducing the amount of medication prescribed, and using the physician's or surgeon's time more efficiently. Outpatient surgery is suited best for more healthy patients undergoing minor or intermediate procedures (limited 627:
services using of this patient type to care for people needing support to make the transition from in-patient to out-patient care. However, the term is now also heavily used for people attending hospitals for day surgery.
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This language has been construed as meaning that the role of patients is to passively accept and tolerate the suffering and treatments prescribed by the healthcare providers, without engaging in
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Institute of Medicine (US) Committee on Quality of Health Care in America; Kohn, L. T.; Corrigan, J. M.; Donaldson, M. S. (2000). Kohn, Linda T.; Corrigan, Janet M.; Donaldson, Molla S. (eds.).
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When patients are not at the centre of healthcare, when institutional procedures and targets eclipse local concerns, then patient neglect is possible. Incidents, such as the
554:), on the other hand, is "admitted" to stay in a hospital overnight or for an indeterminate time, usually, several days or weeks, though in some extreme cases, such as with 2107: 2102: 2097: 2092: 2087: 2082: 2077: 2072: 2067: 2062: 2057: 2052: 623:) is a patient who is using the full range of services of a hospital or clinic but is not expected to stay the night. The term was originally used by 2047: 2042: 2037: 2032: 2027: 1526: 1241: 753: 1530: 908: 1889: 1557: 255: 1486:
a peer-reviewed article published in the British Medical Journal's (BMJ) first issue dedicated to patients in its 160-year history
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problems, such as attitudes, communication, and 'caring neglect', that are difficult to capture with institutional monitoring.
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procedures and procedures involving superficial skin and the extremities). More procedures are being performed in a
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this may take the form of "Discharge to Assess" - where the assessment takes place after the patient has gone home.
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Weingart, SN; Pagovich, O; Sands, DZ; Li, JM; Aronson, MD; Davis, RB; Phillips, RS; Bates, DW (April 2006).
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Bloche, MG (17 March 2016). "Scandal as a Sentinel Event--Recognizing Hidden Cost-Quality Trade-offs".
422: 152: 2168: 1961: 1884: 790: 745: 241: 119: 1620: 599: 463:, which should include the names and titles of the participating personnel, the patient's name and 81: 35: 1527:"Time Magazine's Dr. Scott Haig Proves that Patients Need to Be Googlers!" – Mary Shomons response 2163: 2001: 1874: 508: 496: 1971: 1966: 1600: 1675: 785: 731: 645: 183: 124: 76: 1996: 1848: 1615: 1576: 1491: 624: 520: 476: 313: 157: 109: 8: 1920: 1915: 1910: 1650: 820: 805: 672: 277: 142: 975:"Two Decades Since: An Assessment Of Progress And Emerging Priorities In Patient Safety" 492: 1991: 1940: 1817: 1802: 1781: 1762: 1610: 1584: 1471: 1446: 1418: 1393: 1183: 1156: 1101: 1076: 1014: 885: 852: 604: 504: 341: 1523:
review article with views on the meaning of the words "good doctor" vs. "good patient"
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Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry: Executive Summary
1157:"Patient Neglect in Healthcare Institutions: A Systematic Review and Conceptual Model" 1869: 1812: 1776: 1772: 1680: 1665: 1645: 1635: 1476: 1423: 1374: 1333: 1297: 1247: 1223: 1188: 1106: 1022: 996: 955: 945: 890: 872: 775: 679:
is the owner or guardian of the patient. These may be used by governmental agencies,
456: 448: 416: 220: 114: 2158: 1930: 1853: 1767: 1718: 1580: 1511: 1503: 1466: 1458: 1413: 1405: 1394:"Patient Complaints in Healthcare Systems: A Systematic Review and Coding Taxonomy" 1364: 1325: 1287: 1215: 1178: 1168: 1134: 1096: 1088: 1055: 986: 937: 880: 864: 800: 715: 680: 468: 178: 104: 1935: 1843: 1640: 1060: 1043: 825: 703: 684: 500: 472: 1976: 1925: 1879: 1838: 579: 571: 567: 532: 516: 86: 71: 1462: 1409: 1369: 1352: 991: 974: 868: 2152: 2006: 1986: 1833: 1756: 1685: 1507: 1173: 1092: 876: 795: 590: 464: 357: 345: 206: 1292: 1275: 1981: 1797: 1660: 1605: 1535: 1480: 1427: 1378: 1337: 1301: 1227: 1192: 1110: 1000: 959: 894: 699: 641: 452: 309: 285: 931: 325: 1739: 1219: 688: 583: 582:, and sometimes an assessment process to consider ongoing needs. In the 301: 273: 211: 162: 1712: 1706: 1655: 830: 484: 480: 1701: 1138: 780: 542:
A mother spends days sitting with her son, a hospital patient in Mali
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originally meant 'one who suffers'. This English noun comes from the
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services which want to learn about and improve patient experience.
512: 31: 1353:"What 'Patient-Centered' Should Mean: Confessions Of An Extremist" 941: 1733: 1670: 664:. However, such terminology may be offensive to those receiving 637: 524: 488: 460: 412: 408: 305: 289: 281: 95: 133: 570:. The admission to the hospital involves the production of an 1044:"Attending to patients' stories: reframing the clinical task" 563: 538: 427: 329: 297: 197: 909:"Unpaid carers' rights are overlooked in hospital discharge" 562:, patients can stay in hospitals for years, sometimes until 555: 1123: 507:
or day surgery, which has many benefits including lowered
1273: 1391: 1276:"Patient-reported Service Quality on a Medicine Unit" 1077:"Towards a Global Definition of Patient Centred Care" 1042:
Clark, Jack A.; Mishler, Elliot G. (September 1992).
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Reader, TW; Gillespie, A; Roberts, J (August 2014).
574:. The leaving of the hospital is officially termed 381: 368: 1013: 754:Veterans Health Administration controversy of 2014 691:services may alternatively refer to themselves as 973:Bates, David W.; Singh, Hardeep (November 2018). 2150: 566:. Treatment provided in this fashion is called 499:. Treatment provided in this fashion is called 1154: 933:To Err Is Human: Building a Safer Health System 1444: 1246:. London: Stationery Office. 6 February 2013. 725: 1551: 398: 249: 1565: 1041: 356:, meaning 'I am suffering,' and akin to the 936:. Washington D.C.: National Academy Press. 375: 361: 350: 334: 1558: 1544: 1155:Reader, TW; Gillespie, A (30 April 2013). 972: 911:. Health Service Journal. 8 September 2021 631: 471:, estimated pre-and post-service time for 256: 242: 1515: 1470: 1445:Jadad AR, Rizo CA, Enkin MW (June 2003). 1417: 1368: 1291: 1182: 1172: 1150: 1148: 1100: 1059: 990: 884: 850: 668:, as it implies a business relationship. 1489: 1447:"I am a good patient, believe it or not" 750:Winterbourne View hospital abuse scandal 593:in outpatient facilities. When the U.S. 537: 421: 402: 1350: 1074: 14: 2151: 1205: 1145: 407:Patients at the Red Cross Hospital in 1539: 853:"Do we need a new word for patients?" 589:Misdiagnosis is the leading cause of 491:plans needed, and estimated time of 1351:Berwick, Donald M. (January 2009). 816:Radiological protection of patients 687:. Individuals who use or have used 27:Person undergoing medical treatment 24: 531:, rather than in a hospital-based 374:, to suffer) and its cognate noun 25: 2185: 1438: 1492:"How (not) to be a good patient" 607:or outpatient clinic or center. 1531:"When the Patient is a Googler" 1385: 1344: 1308: 1267: 1234: 1199: 1075:Stewart, M (24 February 2001). 1048:Sociology of Health and Illness 597:'s groundbreaking 1999 report, 584:English National Health Service 578:, and involves a corresponding 276:services that are performed by 1117: 1068: 1035: 1007: 966: 923: 901: 844: 693:consumers, users, or survivors 610: 442:) is a patient who attends an 189:Patient and public involvement 13: 1: 1529:to the Time Magazine article 1490:Sokol DK (21 February 2004). 1330:10.1016/s1553-7250(10)36059-4 1021:. St. Louis: Mosby Lifeline. 837: 714:. Similarly, those receiving 710:is generally used in lieu of 1061:10.1111/1467-9566.ep11357498 857:BMJ: British Medical Journal 851:Neuberger, J. (1999-06-26). 636:Because of concerns such as 319: 280:. The patient is most often 30:For the state of being, see 7: 1890:Veterans medical facilities 1631:Hospital information system 1363:(Supplement 1): w555–w565. 768: 738:doctor–patient relationship 726:Patient-centered healthcare 560:persistent vegetative state 382: 369: 67:Doctor-patient relationship 10: 2190: 1808:Tertiary referral hospital 1318:Jt Comm J Qual Patient Saf 1019:Foundations for Caregiving 729: 430:attending to an outpatient 399:Outpatients and inpatients 153:Disability rights movement 29: 2116: 2020: 1954: 1903: 1863:Limited class of patients 1862: 1826: 1790: 1749: 1694: 1591: 1574: 1463:10.1136/bmj.326.7402.1293 1410:10.1136/bmjqs-2013-002437 1370:10.1377/hlthaff.28.4.w555 992:10.1377/hlthaff.2018.0738 869:10.1136/bmj.318.7200.1756 791:Nurse-client relationship 746:Stafford Hospital scandal 376: 362: 148:Pregnant patients' rights 120:Motivational interviewing 1508:10.1136/bmj.328.7437.471 1174:10.1186/1472-6963-13-156 1093:10.1136/bmj.322.7284.444 811:Patients' Bill of Rights 479:(before and after), any 278:healthcare professionals 82:Patient-reported outcome 36:Patient (disambiguation) 2118:Lists of hospitals in: 2002:Rehabilitation hospital 1875:Combat support hospital 1750:Geographic service area 1736:lying in houses (India) 1626:Hospital administrators 632:Alternative terminology 1827:Unique physical traits 1791:Complexity of services 1280:Int J Qual Health Care 685:health care facilities 543: 431: 419: 391:shared decision-making 351: 335: 34:. For other uses, see 1293:10.1093/intqhc/mzi087 786:Mature minor doctrine 732:Patient participation 706:facilities, the term 683:, patient groups, or 646:political correctness 595:Institute of Medicine 541: 521:ear, nose, and throat 495:absent any (further) 425: 406: 184:Patient-centered care 125:Involuntary treatment 77:Patient participation 2012:Verterinary hospital 1997:Psychiatric hospital 1849:Underground hospital 1616:Emergency department 1577:History of hospitals 1220:10.1056/NEJMp1502629 625:psychiatric hospital 529:office-based surgery 314:health care provider 272:is any recipient of 44:Part of a series on 2174:Medical terminology 2021:Century established 1967:Children's hospital 1921:Non-profit hospital 1916:For-profit hospital 1911:Charitable hospital 1724:Hôtel-Dieu (France) 1651:Intensive care unit 1161:BMC Health Serv Res 863:(7200): 1756–1758. 821:Therapeutic inertia 806:Patient empowerment 681:insurance companies 673:veterinary medicine 654:healthcare consumer 1992:Maternity hospital 1941:Voluntary hospital 1818:Specialty hospital 1803:Secondary hospital 1782:Municipal hospital 1763:Community hospital 1611:Coronary care unit 1585:Category:Hospitals 1015:American Red Cross 666:public health care 544: 527:'s office, termed 505:outpatient surgery 432: 420: 393:about their care. 342:present participle 2146: 2145: 1955:Condition treated 1870:Military hospital 1813:Teaching hospital 1777:District hospital 1773:Regional hospital 1666:Operating theater 1636:Hospital medicine 985:(11): 1736–1743. 444:outpatient clinic 417:Finnish Civil War 266: 265: 221:Medical sociology 158:Patient's Charter 115:Informal coercion 16:(Redirected from 2181: 2169:People by status 1931:Private hospital 1895:Women's hospital 1854:Virtual Hospital 1768:General hospital 1719:Cottage hospital 1581:Hospital network 1560: 1553: 1546: 1537: 1536: 1521: 1519: 1484: 1474: 1457:(7402): 1293–5. 1432: 1431: 1421: 1389: 1383: 1382: 1372: 1348: 1342: 1341: 1312: 1306: 1305: 1295: 1271: 1265: 1264: 1262: 1260: 1238: 1232: 1231: 1203: 1197: 1196: 1186: 1176: 1152: 1143: 1142: 1139:10.31478/201701f 1127:NAM Perspectives 1121: 1115: 1114: 1104: 1072: 1066: 1065: 1063: 1039: 1033: 1032: 1011: 1005: 1004: 994: 970: 964: 963: 927: 921: 920: 918: 916: 905: 899: 898: 888: 848: 801:Patient advocacy 716:home health care 469:informed consent 426:Receptionist in 415:during the 1918 385: 379: 378: 372: 365: 364: 354: 338: 258: 251: 244: 179:Patient advocacy 143:Patients' rights 105:Informed consent 41: 40: 21: 2189: 2188: 2184: 2183: 2182: 2180: 2179: 2178: 2149: 2148: 2147: 2142: 2112: 2016: 1950: 1936:Public hospital 1899: 1885:Prison hospital 1858: 1844:Mobile hospital 1822: 1786: 1745: 1690: 1641:Hospital museum 1621:Emergency codes 1593: 1592:Common hospital 1587: 1570: 1566:Articles about 1564: 1522: 1485: 1441: 1436: 1435: 1390: 1386: 1349: 1345: 1313: 1309: 1272: 1268: 1258: 1256: 1254: 1240: 1239: 1235: 1204: 1200: 1153: 1146: 1122: 1118: 1087:(7284): 444–5. 1073: 1069: 1040: 1036: 1029: 1012: 1008: 971: 967: 952: 928: 924: 914: 912: 907: 906: 902: 849: 845: 840: 835: 826:Virtual patient 771: 734: 728: 704:assisted living 650:health consumer 634: 613: 605:doctor's office 600:To Err Is Human 509:healthcare cost 501:ambulatory care 467:, signature of 401: 322: 288:and in need of 262: 39: 28: 23: 22: 15: 12: 11: 5: 2187: 2177: 2176: 2171: 2166: 2164:People by role 2161: 2144: 2143: 2117: 2114: 2113: 2111: 2110: 2105: 2100: 2095: 2090: 2085: 2080: 2075: 2070: 2065: 2060: 2055: 2050: 2045: 2040: 2035: 2030: 2024: 2022: 2018: 2017: 2015: 2014: 2009: 2004: 1999: 1994: 1989: 1984: 1979: 1977:Fever hospital 1974: 1969: 1964: 1958: 1956: 1952: 1951: 1949: 1948: 1943: 1938: 1933: 1928: 1926:State hospital 1923: 1918: 1913: 1907: 1905: 1901: 1900: 1898: 1897: 1892: 1887: 1882: 1880:Field hospital 1877: 1872: 1866: 1864: 1860: 1859: 1857: 1856: 1851: 1846: 1841: 1839:Hospital train 1836: 1830: 1828: 1824: 1823: 1821: 1820: 1815: 1810: 1805: 1800: 1794: 1792: 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145: 137: 136: 130: 129: 128: 127: 122: 117: 112: 107: 99: 98: 92: 91: 90: 89: 87:Patient safety 84: 79: 74: 72:Medical ethics 69: 61: 60: 56: 55: 49: 48: 26: 9: 6: 4: 3: 2: 2186: 2175: 2172: 2170: 2167: 2165: 2162: 2160: 2157: 2156: 2154: 2141: 2140:South America 2137: 2133: 2132:North America 2129: 2125: 2121: 2115: 2109: 2106: 2104: 2101: 2099: 2096: 2094: 2091: 2089: 2086: 2084: 2081: 2079: 2076: 2074: 2071: 2069: 2066: 2064: 2061: 2059: 2056: 2054: 2051: 2049: 2046: 2044: 2041: 2039: 2036: 2034: 2031: 2029: 2026: 2025: 2023: 2019: 2013: 2010: 2008: 2007:Trauma center 2005: 2003: 2000: 1998: 1995: 1993: 1990: 1988: 1987:Lock hospital 1985: 1983: 1980: 1978: 1975: 1973: 1970: 1968: 1965: 1963: 1960: 1959: 1957: 1953: 1947: 1944: 1942: 1939: 1937: 1934: 1932: 1929: 1927: 1924: 1922: 1919: 1917: 1914: 1912: 1909: 1908: 1906: 1902: 1896: 1893: 1891: 1888: 1886: 1883: 1881: 1878: 1876: 1873: 1871: 1868: 1867: 1865: 1861: 1855: 1852: 1850: 1847: 1845: 1842: 1840: 1837: 1835: 1834:Hospital ship 1832: 1831: 1829: 1825: 1819: 1816: 1814: 1811: 1809: 1806: 1804: 1801: 1799: 1796: 1795: 1793: 1789: 1783: 1780: 1778: 1774: 1771: 1769: 1766: 1764: 1761: 1758: 1757:Base hospital 1755: 1754: 1752: 1748: 1742:(Middle Ages) 1741: 1738: 1735: 1732: 1729: 1728:Valetudinaria 1726: 1723: 1720: 1717: 1714: 1711: 1708: 1705: 1703: 1700: 1699: 1697: 1695:Archaic forms 1693: 1687: 1684: 1682: 1679: 1677: 1674: 1672: 1669: 1667: 1664: 1662: 1659: 1657: 1654: 1652: 1649: 1647: 1644: 1642: 1639: 1637: 1634: 1632: 1629: 1627: 1624: 1622: 1619: 1617: 1614: 1612: 1609: 1607: 1604: 1602: 1601:Accreditation 1599: 1598: 1596: 1590: 1586: 1582: 1578: 1573: 1569: 1561: 1556: 1554: 1549: 1547: 1542: 1541: 1538: 1532: 1528: 1525: 1518: 1513: 1509: 1505: 1502:(7437): 471. 1501: 1497: 1493: 1488: 1482: 1478: 1473: 1468: 1464: 1460: 1456: 1452: 1448: 1443: 1442: 1429: 1425: 1420: 1415: 1411: 1407: 1404:(8): 678–89. 1403: 1399: 1395: 1388: 1380: 1376: 1371: 1366: 1362: 1358: 1354: 1347: 1339: 1335: 1331: 1327: 1324:(9): 402–10. 1323: 1319: 1311: 1303: 1299: 1294: 1289: 1286:(2): 95–101. 1285: 1281: 1277: 1270: 1255: 1253:9780102981476 1249: 1245: 1244: 1237: 1229: 1225: 1221: 1217: 1213: 1209: 1202: 1194: 1190: 1185: 1180: 1175: 1170: 1166: 1162: 1158: 1151: 1149: 1140: 1136: 1132: 1128: 1120: 1112: 1108: 1103: 1098: 1094: 1090: 1086: 1082: 1078: 1071: 1062: 1057: 1053: 1049: 1045: 1038: 1030: 1024: 1020: 1016: 1010: 1002: 998: 993: 988: 984: 980: 976: 969: 961: 957: 953: 951:0-309-06837-1 947: 943: 942:10.17226/9728 939: 935: 934: 926: 910: 904: 896: 892: 887: 882: 878: 874: 870: 866: 862: 858: 854: 847: 843: 832: 829: 827: 824: 822: 819: 817: 814: 812: 809: 807: 804: 802: 799: 797: 796:Patient abuse 794: 792: 789: 787: 784: 782: 779: 777: 774: 773: 766: 762: 758: 755: 751: 747: 742: 739: 733: 723: 721: 717: 713: 709: 705: 701: 700:nursing homes 696: 694: 690: 686: 682: 678: 674: 669: 667: 663: 659: 655: 651: 647: 643: 639: 629: 626: 622: 618: 608: 606: 602: 601: 596: 592: 591:medical error 587: 585: 581: 577: 573: 569: 565: 561: 557: 553: 549: 540: 536: 534: 530: 526: 522: 518: 514: 513:urinary-tract 510: 506: 502: 498: 497:complications 494: 490: 486: 482: 478: 474: 470: 466: 465:date of birth 462: 458: 454: 450: 445: 441: 437: 429: 424: 418: 414: 410: 405: 396: 394: 392: 387: 384: 373: 371: 359: 355: 353: 347: 346:deponent verb 343: 339: 337: 331: 327: 317: 315: 311: 307: 303: 299: 295: 291: 287: 283: 279: 275: 271: 259: 254: 252: 247: 245: 240: 239: 237: 236: 231: 228: 227: 226: 225: 222: 219: 218: 213: 210: 208: 207:Patient abuse 205: 204: 203: 202: 199: 196: 195: 190: 187: 185: 182: 180: 177: 176: 175: 174: 170: 169: 164: 161: 159: 156: 154: 151: 149: 146: 144: 141: 140: 139: 138: 135: 132: 131: 126: 123: 121: 118: 116: 113: 111: 108: 106: 103: 102: 101: 100: 97: 94: 93: 88: 85: 83: 80: 78: 75: 73: 70: 68: 65: 64: 63: 62: 58: 57: 54: 51: 50: 47: 43: 42: 37: 33: 19: 1982:Leper colony 1972:Eye hospital 1798:Day hospital 1661:On-call room 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Index

Outpatients
Patience
Patient (disambiguation)
Patients
Patients
Doctor-patient relationship
Medical ethics
Patient participation
Patient-reported outcome
Patient safety
Consent
Informed consent
Adherence
Informal coercion
Motivational interviewing
Involuntary treatment
Rights
Patients' rights
Pregnant patients' rights
Disability rights movement
Patient's Charter
Medical law
Patient advocacy
Patient-centered care
Patient and public involvement
Abuse
Patient abuse
Elder abuse
Medical sociology
Sick role

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