719:
of the hotel facilities and public areas, and additional duties. These duties may vary each day depending on the needs of the property. The manager's responsibility also includes knowing about all current local events as well as the events being held on the hotel property. Managers are often required to attend regular department meetings, management meetings, training seminars for professional development, and additional functions. A hotel/casino property may require additional duties regarding special events being held on property for casino complimentary guests.
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1285:
1275:
43:
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756:
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718:
Depending on the size of the hotel, a typical hotel manager's day may include assisting with operational duties, managing employee performance, handling dissatisfied guests, managing work schedules, purchasing supplies, interviewing potential job candidates, conducting physical walks and inspections
735:
of
Ashford Inc., told CBS News that he had to lay off or furlough 95% of his 7,000 U.S. workers. To save money, hotel management are compelled to reduce all discretionary operational and capital costs, and review or postpone maintenance and other capital investments whenever possible. By the second
655:
Administrative functions for a small-scale hotel such as accounting, payroll, and human resources may normally be handled by a centralized corporate office or solely by the hotel manager. Additional auxiliary functions such as security may be handled by third-party vendor services contracted by the
314:
who serves as a hotel's head executive, though their duties and responsibilities vary depending on the hotel's size, purpose, and expectations from ownership. The hotel's general manager is often supported by subordinate department managers that are responsible for individual departments and key
323:
The size and complexity of a hotel management organizational structure varies significantly depending on the size, features, and function of the hotel or resort. A small hotel operation normally may consist of a small core management team consisting of a hotel manager and a few key department
664:
The background and training required varies by the type of management position, size of operation, and duties involved. Industry experience has proven to be a basic qualification for nearly any management occupation within the lodging industry. A
332:
and consisting of key directors serving as heads of individual hotel departments. Each department at the large hotel or resort complex may normally consist of subordinate line-level managers and supervisors who handle day-to-day operations.
736:
week of the major outbreak of the virus in the U.S., the industry asked
Congress for $ 250 billion in bailouts for owners and employees because of financial setbacks and mass layoffs.
692:
may however be required for a higher level corporate executive position or above such as a
Regional Vice President who oversees multiple hotel properties and general managers.
804:
704:
operation of a hotel. The common workplace environment in hotels is fast-paced, with high levels of interaction with guests, employees, investors, and other managers.
884:
324:
supervisors who directly handle day-to-day operations. On the other hand, a large full-service hotel or resort complex often operates more similarly to a large
656:
hotel on an as-needed basis. Hotel management is necessary to implement standard operating procedures and actions as well as handling day-to-day operations.
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859:
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Additional management positions may exist for additional facilities such as hotel-owned golf courses, casinos, or spas.
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126:
86:
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Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the
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93:
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60:
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885:"'Facing a catastrophe': Hotel industry, suppliers seek $ 250 billion bailout package due to coronavirus"
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2212:
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196:
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type position, but is often not required with sufficient management experience and industry tenure. A
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31:
341:
A typical organizational chart for a large resort hotel operation may often resemble the following:
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2142:
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1012:
17:
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1000:
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744:
The median annual wage in 2015 of the 48,400 lodging managers in the United States was $ 49,720.
53:
620:
A typical organizational chart for a small low-rise hotel operation may resemble the following:
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909:"Lodging Managers : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics"
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182:
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556:
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310:, and other functions. The title "hotel manager" or "hotelier" often refers to the hotel's
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100:
8:
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2001:
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is often strongly preferred by most employers in the industry but not always required.
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may sometimes enjoy a more desirable work schedule consisting of a more traditional
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1996:
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General manager reports to a regional vice president and/or ownership/investors
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1981:
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2011:
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1976:
1966:
1911:
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1118:
805:"Hospitality Career Path : Hospitality Career Path Certifications"
549:
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Upper management consisting of senior managers, department heads, and
2021:
1951:
1921:
1906:
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1103:
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Hotel manager reports to regional director and/or ownership/investors
373:
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42:
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Assistant director of housekeeping or executive housekeeper
1311:
727:
Working conditions were increasingly difficult during the
615:
1808:
1255:
1113:
836:"Major hotel executive: "I've just cut 95% of my staff""
1583:
MICE (Meetings, Incentives, Conferences, Exhibitions)
337:
Example of large/full service hotel or resort complex
282:, upkeep and sanitary standards of hotel facilities,
684:
A higher level graduate degree may be desired for a
67:. Unsourced material may be challenged and removed.
2208:World Federation of Travel Journalists and Writers
2153:American Hotel & Lodging Educational Institute
396:Director of housekeeping or executive housekeeper
413:Director of revenue management or revenue manager
362:Director of front office or front office manager
2458:
860:"Impact of COVID-19 on the hospitality industry"
30:"Hotelier" redirects here. For other uses, see
1327:
941:
901:
356:Assistant general manager or resident manager
318:
722:
715:with occasional weekends and holidays off.
254:is a person who manages the operation of a
2300:Impact of the COVID-19 pandemic on tourism
1334:
1320:
948:
934:
274:operation includes, but is not limited to
2403:UNESCO Intangible Cultural Heritage Lists
2203:Travel and Tourism Competitiveness Report
659:
359:Director of operations or rooms division
127:Learn how and when to remove this message
270:-related establishment. Management of a
153:Hotel Manager, General Manager, Hotelier
616:Example for small/limited service hotel
390:Overnight manager or head night auditor
14:
2459:
2148:American Hotel and Lodging Association
739:
634:Guest service manager (front of house)
328:with an executive board headed by the
2193:South-East Asian Tourism Organisation
1315:
929:
797:
695:
2431:
882:
65:adding citations to reliable sources
36:
2441:
315:functions of the hotel operations.
24:
1887:Destination marketing organization
731:. One CEO of a major hotel owner,
422:Director of sales & marketing
365:Front desk manager (shift manager)
25:
2498:
2371:Convention and exhibition centers
2440:
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2421:
2420:
2366:Cities by international visitors
2225:World Travel and Tourism Council
1294:
1284:
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1274:
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754:
474:Director of food & beverage
221:Customer Relationship Management
41:
2408:World Heritage Sites by country
2188:Pacific Asia Travel Association
1279:Category:Tourist accommodations
781:"What does a Hotel Manager do?"
52:needs additional citations for
2163:Caribbean Tourism Organization
1787:Hospitality management studies
1692:Visiting friends and relatives
876:
852:
828:
773:
602:Information technology manager
13:
1:
2249:Akwaaba African Travel Market
2173:Historical Archive on Tourism
766:
643:Sales & marketing manager
513:Director of group and events
402:Floor manager (shift manager)
2320:Tourism improvement district
516:Assistant director of events
482:Assistant restaurant manager
7:
1341:
810:. Ahlei.org. Archived from
785:hospitalityinsights.ehl.edu
747:
646:Food & beverage manager
573:Director of human resources
519:Convention services manager
10:
2503:
2213:World Tourism Organization
2168:European Travel Commission
385:PBX/communications manager
319:Hotel management structure
197:Human Resources Management
29:
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2238:
2133:
2095:
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729:2020 coronavirus pandemic
723:2020 coronavirus pandemic
276:management of hotel staff
226:
178:
173:
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149:
144:
32:Hotelier (disambiguation)
2295:Heritage commodification
2143:American Bus Association
1013:Hotel television systems
956:Tourist accommodations,
588:Labor relations manager
502:Bar & lounge manager
468:Public relations manager
2477:Hospitality occupations
577:Human Resources manager
557:Director of engineering
27:Person managing a hotel
2482:Management occupations
2472:Hospitality management
2218:World Tourism rankings
2158:BEST Education Network
675:Hospitality Management
660:Typical qualifications
590:(for unionized hotels)
190:Advanced Knowledge of
164:Hospitality Management
2254:Arabian Travel Market
911:. Bls.gov. 2014-01-08
353:or managing director
183:Operations Management
2264:Festival del Viaggio
2230:World Travel Monitor
1882:Convention (meeting)
1729:Hospitality industry
1210:Defunct hotel chains
1205:Chained-brand hotels
864:Deloitte Netherlands
637:Housekeeping manager
491:Room service manager
463:Social media manager
417:Reservations manager
304:financial accounting
292:marketing management
201:Financial Management
61:improve this article
2341:Adjectival tourisms
2259:Cruise of the Kings
2178:Life Beyond Tourism
1957:Roadside attraction
740:Salary expectations
564:Maintenance manager
535:Director of finance
280:business management
141:
2398:Passenger airlines
2305:Impacts of tourism
2135:Trade associations
2110:Outdoor literature
2002:Tourist attraction
1947:Perpetual traveler
696:Working conditions
677:/or an equivalent
599:Recreation manager
581:Recruiting manager
567:Facilities manager
550:Purchasing manager
540:Accounting manager
478:Restaurant manager
381:or parking manager
300:revenue management
284:guest satisfaction
217:Revenue Management
139:
2454:
2453:
2279:World Tourism Day
2097:Travel literature
2062:Travel technology
1987:Tourism geography
1747:Convention center
1737:Bed and breakfast
1598:Recreational drug
1309:
1308:
1301:Hotels portal
1139:Pension (lodging)
1044:Bed and breakfast
883:Woodyard, Chris.
761:Hotels portal
596:Chief of security
458:Marketing manager
240:
239:
209:Events Management
137:
136:
129:
111:
16:(Redirected from
2494:
2444:
2443:
2434:
2433:
2424:
2423:
2120:Travel magazines
2115:Tourism journals
2047:Travel insurance
1992:Tourism minister
1972:Tour bus service
1336:
1329:
1322:
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709:general managers
585:Training manager
528:Catering manager
507:Banquets manager
449:Corporate group
437:Business travel
296:sales management
288:customer service
205:Sales Management
159:Activity sectors
142:
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69:
45:
37:
21:
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2329:
2283:
2234:
2129:
2091:
2052:Travel medicine
2042:Travel document
2037:Travel behavior
2007:Tourist gateway
1932:Journey planner
1865:
1757:Destination spa
1723:
1394:Bicycle touring
1345:
1340:
1310:
1305:
1295:
1293:
1289:Category:Hotels
1265:
1234:
1188:
1039:Apartment hotel
1027:
981:Hotel detective
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866:
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840:www.cbsnews.com
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798:
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742:
725:
698:
690:graduate degree
686:general manager
679:Business degree
662:
649:Account manager
630:General manager
618:
545:Payroll manager
495:Butlers manager
406:Laundry manager
374:Chief concierge
351:General manager
339:
330:general manager
321:
312:general manager
252:lodging manager
231:
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133:
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76:"Hotel manager"
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58:
46:
35:
28:
23:
22:
15:
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11:
5:
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2310:Leakage effect
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2107:
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2099:
2093:
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2087:Visitor center
2084:
2079:
2077:Travel website
2074:
2072:Travel warning
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2049:
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2024:
2019:
2014:
2009:
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1999:
1997:Tourism region
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1824:Referral chain
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1742:Boutique hotel
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1426:Archaeological
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1230:Tallest hotels
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1220:Largest hotels
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1207:
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1169:Stopping house
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1049:Boutique hotel
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640:Chief engineer
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561:Chief engineer
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486:Executive chef
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817:on 2016-03-05
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733:Monty Bennett
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443:Social group
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187:Team building
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140:Hotel Manager
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78: –
77:
73:
72:Find sources:
66:
62:
56:
55:
50:This article
48:
44:
39:
38:
33:
19:
2376:Cruise lines
2351:Bibliography
2012:Tourist trap
1937:Package tour
1902:Factory tour
1877:College tour
1801:
1556:Volunteering
1504:Experiential
1251:Mountain hut
1246:Coaching inn
1154:Resort hotel
1149:Pop-up hotel
1129:Palace hotel
1064:Casino hotel
1059:Caravanserai
1023:Room service
1006:Presidential
991:Hotel rating
985:
976:Hotel design
913:. Retrieved
903:
892:. Retrieved
888:
878:
867:. Retrieved
863:
854:
843:. Retrieved
839:
830:
819:. Retrieved
812:the original
799:
788:. Retrieved
784:
775:
743:
726:
717:
713:business day
706:
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663:
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623:
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619:
610:
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589:
498:Club manager
369:Bell captain
344:
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340:
322:
251:
247:
243:
241:
179:Competencies
123:
114:
104:
97:
90:
83:
71:
59:Please help
54:verification
51:
2446:WikiProject
2346:Attractions
2325:Tourist tax
2315:Overtourism
2240:Trade fairs
2067:Travel visa
1870:Terminology
1772:Guest ranch
1767:Guest house
1752:Cruise ship
1677:Sustainable
1458:Pop-culture
1384:Backpacking
1374:Alternative
1369:Agritourism
1099:Hotel garni
1094:Hotel barge
1074:Condo hotel
1018:Hotel thief
996:Hotel suite
326:corporation
266:, or other
174:Description
117:August 2014
2461:Categories
2274:ITB Berlin
2242:and events
2125:Wikivoyage
2105:Guide book
1977:Tour guide
1967:Staycation
1912:Grand Tour
1861:Restaurant
1762:Front desk
1628:Pilgrimage
1546:Industrial
1541:Geotourism
1492:Ecotourism
1414:Enotourism
1389:Beachgoing
1359:Accessible
1119:Love hotel
915:2015-09-07
894:2020-03-26
869:2023-07-01
845:2020-03-26
821:2015-09-07
790:2021-11-04
767:References
673:degree in
308:purchasing
230:employment
194:Operations
145:Occupation
87:newspapers
2467:Hoteliers
2022:Transport
1952:Road trip
1922:Honeymoon
1907:Gift shop
1897:Excursion
1613:Christian
1608:Religious
1593:Orphanage
1524:Genealogy
1475:Holocaust
1441:Bookstore
1364:Adventure
1159:Roadhouse
1109:Ice hotel
1104:Hotelship
1079:Eco hotel
1001:Honeymoon
889:USA TODAY
228:Fields of
213:Marketing
2487:Managers
2426:Category
2183:Musement
2082:Vacation
1962:Souvenir
1942:Passport
1782:Homestay
1777:Heuhotel
1702:Wildlife
1697:Wellness
1588:Nautical
1534:Identity
1529:Heritage
1487:Domestic
1470:Disaster
1436:Literary
1421:Cultural
1409:Culinary
1404:Business
1084:Gasthaus
1069:Choultry
748:See also
431:Leisure
248:hotelier
168:Business
18:Hotelier
2436:Commons
2386:Largest
2361:Casinos
1917:Holiday
1844:Seaside
1819:Pension
1802:Manager
1687:Virtual
1645:Sensory
1640:Science
1578:Medical
1568:Justice
1514:Fashion
1509:Extreme
1446:Tolkien
1343:Tourism
1239:Related
1179:Turbaza
969:General
958:lodging
702:24-hour
425:Senior
268:lodging
101:scholar
2393:Motels
2381:Hotels
2288:Issues
2027:Travel
2017:Touron
1839:Island
1829:Resort
1792:Hostel
1707:Safari
1672:Sports
1623:Kosher
1563:Jungle
1519:Garden
1379:Atomic
1261:Tavern
1225:Motels
1215:Hotels
1164:Ryokan
1089:Hostel
962:hotels
669:and a
264:resort
235:Hotels
103:
96:
89:
82:
74:
2334:Lists
2269:FITUR
1834:Hotel
1814:Motel
1797:Hotel
1712:Scuba
1682:Urban
1665:Lunar
1660:Space
1655:Smart
1635:Rural
1618:Halal
1497:Shark
1453:Music
1399:Birth
1351:Types
1193:Lists
1124:Motel
1032:Types
815:(PDF)
808:(PDF)
272:hotel
260:motel
256:hotel
250:, or
192:Hotel
150:Names
108:JSTOR
94:books
1854:Town
1719:Yoga
1650:Slum
1573:LGBT
1465:Dark
1431:Film
1184:Riad
960:and
286:and
80:news
1849:Ski
1809:Inn
1603:Red
1480:War
1256:Pub
1114:Inn
63:by
2463::
887:.
862:.
838:.
783:.
671:MS
667:BS
306:,
302:,
298:,
294:,
290:,
278:,
262:,
258:,
246:,
242:A
166:,
1335:e
1328:t
1321:v
949:e
942:t
935:v
918:.
897:.
872:.
848:.
824:.
793:.
130:)
124:(
119:)
115:(
105:·
98:·
91:·
84:·
57:.
34:.
20:)
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