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In 2002, the company acquired
Customer Asset.com with its two subsidiaries and Tawny Dove Ltd. One year later they acquired FirstRing India Pvt Ltd to gain customer acquisition and credit card services capabilities. In 2005, they acquired RevIT to expand their services into the healthcare sector. One
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Major shareholders in
Firstsource include CESC Ventures Limited (53.96%), ICICI Bank Limited (4.85%), Rakesh Jhunjhunwala (3.25%), Steinberg India Emerging Opportunities Fund Limited (1.44%), HDFC Small Cap Fund (5.33%), Mutual Funds (5.65%), foreign institutional investors (9.01%) and the remaining
289:
Firstsource started its operations in 2001 as ICICI InfoTech
Upstream Ltd, a business process outsourcing organisation wholly owned by ICICI Bank, India’s largest private financial services organisation. Its name was changed to Firstsource Solutions Limited in 2006. The same year, Firstsource opened
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Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include financial services, telecommunications and healthcare companies. Firstsource hosts operations in India, US, UK, and the
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358:(BPM) company and offers their services in the Banking and Financial, Healthcare, Communication, Media and Technology and Diverse Industries. Service sectors include Contact and Service Centers, Platform Automation and Analytics and other Business Technology Services.
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The RP-Sanjiv Goenka Group owns a 53.96% share of
Firstsource through a subsidiary. Firstsource expanded with the acquisition of ISGN in 2016, which was rebranded as Sourcepoint in 2019. As of March 2018, Firstsource had 15 subsidiaries and 1 associate company.
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year later, in
December 2006, they acquired Business Process Management Inc (BPM) with the aim to enhance the company capabilities in the healthcare sector. In November 2021, Firstsource announced to acquire the US mortgage services provider The StoneHill Group.
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Firstsource is managed by a leadership team with 11 members. Ritesh Idnani serves as the
Managing Director and Chief Executive Officer. The Board of Directors is led by Chairman Sanjiv Goenka.
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Their 37 global operation centers are located across India, US, UK, and
Philippines. The company provides services mostly to clients in United States and the United Kingdom.
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Firstsource made a public offer in
February 2007 and was listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India on February 22, 2007.
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557:"Firstsource Solutions IPO Review - Firstsource Solutions IPO Dates, Issue Price, Subscription and Allotment Status"
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a branch office in the
Philippines. In 2007, it became a public company listed on the Indian Stock Exchange.
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582:"Firstsource Solutions transitioning from being a BPO player to a platform player: Sanjiv Goenka"
281:(NSE) since 2007. In 2021 Firstsource generated revenues of INR 50.8 Billion (US$ 670 million).
607:"Firstsource Solutions' step-down subsidiary Sourcepoint to acquire US-led The StoneHill Group"
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735:"Firstsource Solutions Company Profile: Acquisition & Investors | PitchBook"
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Business process outsourcing companies of the United States
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Business process outsourcing companies of the
Philippines
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Companies listed on the National Stock Exchange of India
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5.6 billion or US$ 67 million in 2023)
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57 billion or US$ 680 million in 2023)
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721:"Firstsource Investor Relations - Share Information"
461:"Firstsource Investor Relations - Share Information"
16:Provider of business process outsourcing services
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821:Business services companies established in 2001
811:Business process outsourcing companies of India
876:Companies listed on the Bombay Stock Exchange
475:"Firstsource Solutions Annual Report 2020-21"
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856:Indian companies established in 2001
532:"ICICI OneSource is now Firstsource"
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760:"Bloomberg - Gender Equality Index"
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709:. NationalMortgageProfessional.com.
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324:Management and leadership structure
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866:2001 establishments in Maharashtra
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444:"Firstsource Investor Relations"
279:National Stock Exchange of India
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632:"Why Firstsource is Going Slim"
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707:"ISGN Rebrands as Sourcepoint"
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346:16.51% is held by the public.
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846:Companies of Northern Ireland
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273:The company is listed on the
248:Firstsource Solutions Limited
164:knowledge process outsourcing
22:Firstsource Solutions Limited
160:Business process outsourcing
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657:"Firstsource Solutions Ltd"
507:"Firstsource Solutions Ltd"
393:List of IT consulting firms
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356:business process management
252:business process management
94:; 23 years ago
83:Business process management
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432:(Report). Firstsource.com.
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816:Companies based in Mumbai
254:company headquartered in
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149:Prashanth Nandella (COO)
139:Ritesh Idnani (CEO &
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413:"Firstsource Leadership"
316:Organizational structure
661:Business Standard India
511:Business Standard India
362:Awards and recognitions
264:RP-Sanjiv Goenka Group
226:RP-Sanjiv Goenka Group
831:Outsourcing companies
826:Call centre companies
611:www.indiainfoline.com
430:Annual Report 2020-21
371:Gender Equality Index
350:Products and services
341:Shareholder structure
851:Outsourcing in India
479:www.firstsource.com
211:Number of employees
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723:. Firstsource.com.
586:The Economic Times
561:The Economic Times
536:The Economic Times
463:. Firstsource.com.
446:. Firstsource.com.
415:. Firstsource.com.
134:Executive Chairman
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764:www.bloomberg.com
388:Fortune India 500
354:Firstsource is a
311:Corporate affairs
262:. It is owned by
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146:Dinesh Jain (CFO)
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303:Public offer
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107:Headquarters
36:Company type
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686:Firstsource
666:1 September
616:29 November
591:29 November
566:29 November
541:29 November
516:1 September
383:3i Infotech
237:firstsource
115:Maharashtra
881:RPSG Group
805:Categories
400:References
277:(BSE) and
190:Net income
123:Key people
861:RPG Group
369:Bloomberg
48:Traded as
769:17 March
744:17 March
691:17 March
484:17 March
376:See also
156:Services
79:Industry
285:History
232:Website
170:Revenue
117:, India
97: (
89:Founded
68::
59::
636:Forbes
367:2022:
275:Bombay
256:Mumbai
221:Parent
215:27000+
111:Mumbai
61:532809
40:Public
641:7 May
260:India
771:2022
746:2022
693:2022
668:2021
643:2024
618:2021
593:2021
568:2021
543:2021
518:2021
486:2022
266:.
239:.com
99:2001
92:2001
70:FSL
66:NSE
57:BSE
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203:₹
197:₹
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