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centers serve as a bridge between the government and the rural populace, offering services that promote digital inclusion and economic development. The primary objective of CSCs is to bridge the digital divide by providing e-governance services, financial services, healthcare, education, and more to underserved populations. They promote digital literacy and economic development by enabling access to essential services. CSCs offer a broad spectrum of services, including
Aadhaar and PAN card services, issuance of birth and death certificates, banking and insurance services, online education, telemedicine consultations, bill payments, and e-commerce. By making these services accessible locally, CSCs save time and costs for rural citizens and contribute to the overall goal of digital empowerment.
519:
record-keeping, documentation, and the implementation of various government schemes at the village level. Panchayat
Sahayaks ensure that the administrative machinery of the Panchayat functions smoothly and that government initiatives effectively reach the local population. They assist in the preparation of development plans, maintain records of village properties, schemes, and beneficiaries, and help with the execution of government schemes related to infrastructure, health, education, and other developmental areas. Their goal is to enhance the efficiency and effectiveness of Panchayats in governance and development activities, thereby ensuring that local governance is responsive to the needs of the village community.
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https://prayagrajdivision.nic.in/hi/service/%E0%A4%9C%E0%A4%A8-%E0%A4%B8%E0%A5%87%E0%A4%B5%E0%A4%BE-%E0%A4%95%E0%A5%87%E0%A4%82%E0%A4%A6%E0%A5%8D%E0%A4%B0/#:~:text=%E0%A4%9C%E0%A4%A8%20%E0%A4%B8%E0%A5%87%E0%A4%B5%E0%A4%BE%20%E0%A4%95%E0%A5%87%E0%A4%82%E0%A4%A6%E0%A5%8D%E0%A4%B0%2C%20%E0%A4%A6%E0%A5%87%E0%A4%B6%20%E0%A4%95%E0%A5%87,%E0%A4%95%E0%A5%87%20%E0%A4%B2%E0%A4%BF%E0%A4%8F%20%E0%A4%95%E0%A5%87%E0%A4%82%E0%A4%A6%E0%A5%8D%E0%A4%B0%20%E0%A4%AC%E0%A4%BF%E0%A4%82%E0%A4%A6%E0%A5%81%20%E0%A4%B9%E0%A5%88%E0%A4%82%E0%A5%A4
555:
contrast, CSCs provide a wide range of digital and financial services, promoting digital inclusion and economic development in rural areas. Together, they contribute to the overall goal of empowering rural communities and enhancing the effectiveness of rural governance and development initiatives. Both
Panchayat Sahayaks and CSCs are important to rural governance, CSCs are generally managed by more educated and qualified individuals with significant experience, leading to more effective service delivery.
903:
38:
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bridging the digital divide and promoting economic development in rural areas. Conversely, Panchayat
Sahayaks are often viewed as less effective, with some criticism suggesting they do not always perform their duties efficiently. This perception of ineffectiveness contrasts sharply with the professionalism and efficiency generally associated with CSC operators.
498:
in rural and remote areas. Its primary objectives include promoting digital inclusion, enhancing service delivery, and fostering economic development through local entrepreneurship via
Village Level Entrepreneurs (VLEs). These centers offer a range of services, including e-Governance, financial, educational, and healthcare services.
543:
postgraduate degrees or higher qualifications. In contrast, Panchayat
Sahayaks are typically appointed with a minimum qualification of 10th pass. This difference in educational qualifications means that CSC operators tend to have a better understanding and capability to manage digital services and other responsibilities.
693:
of CSCs lies in their ability to deliver services efficiently and effectively, ensuring that no citizen is left behind in the digital era. With continued support and enhancements, CSCs have the potential to further revolutionize service delivery in India, making government services more accessible and inclusive.
534:
The scope of services provided by
Panchayat Sahayaks is limited to administrative and developmental tasks specific to local governance. They assist in the execution of government schemes and the preparation of development plans, focusing on the specific needs and projects of the Panchayat they serve.
501:
In contrast, the CSC SPV is a corporate entity established under the
Companies Act, 1956, to implement and manage the CSC Scheme. The SPV's responsibilities include overseeing the effective operation of CSCs, ensuring quality service delivery, and providing continuous support and training to VLEs. It
497:
The Common
Service Center (CSC) Scheme and the CSC Special Purpose Vehicle (SPV) Company serve different roles within the Digital India initiative. The CSC Scheme is a government program aimed at providing digital access points for delivering various government and non-government services, especially
488:
The CSC SPV is a company incorporated under the
Companies Act, 1956 to oversee the implementation of CSCs across the country. It provides the necessary support, infrastructure, and training to VLEs, ensuring the smooth operation of CSCs. The SPV also plays a crucial role in monitoring the performance
692:
Common Service Centers (CSCs) are an integral part of India’s digital transformation journey. By providing a wide range of services to rural and remote areas, they play a critical role in bridging the digital divide, promoting economic and social inclusion, and driving rural development. The success
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The disparity in income and the issues of corruption among Panchayat Sahayaks highlight the need for a more balanced and fair approach to rural service delivery. Recognizing the valuable role of CSCs and providing them with better support and remuneration could enhance their effectiveness and ensure
675:
Furthermore, there are concerns about corruption among Panchayat Sahayaks. Reports suggest that some Panchayat Sahayaks engage in corrupt practices, misusing their positions for personal gain. This not only undermines the trust of the villagers but also hampers the effectiveness of local governance.
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The introduction of Panchayat Sahayaks by the government has been seen as an injustice to Common Service Centers (CSCs). CSC operators, known as Village Level Entrepreneurs (VLEs), do not receive a fixed salary for their services. Instead, they earn commissions based on the transactions and services
571:
One of the significant aspects of CSCs is promoting digital literacy among rural citizens. Programs like the Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) aim to make six crore rural households digitally literate. Through these programs, citizens are educated on the basics of computers,
530:
On the other hand, CSCs are designed to provide a wide range of digital and financial services to the community. They are not confined to administrative tasks but extend their services to include various aspects of digital inclusion and economic development. The objective of Panchayat Sahayaks is to
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The key differences between Panchayat Sahayaks and CSCs lie in their functionality, objectives, scope of services, and operational models. Functionally, Panchayat Sahayaks are focused on local governance and administrative support within the Panchayat system. They work closely with the Panchayat to
514:
The roles of Panchayat Sahayak and Common Service Centers (CSCs) are integral to rural development and governance in India, yet they serve distinct functions and objectives. Both entities contribute to the empowerment and efficient administration of rural areas, but their areas of focus and methods
479:
VLEs are the backbone of the CSC ecosystem. They are responsible for running the CSCs, engaging with the community, and ensuring that the services are accessible to all. VLEs undergo rigorous training to understand the various services offered, how to use the digital platforms, and customer service
247:
Common Service Centers (CSCs) are a key component of the Digital India initiative launched by the Government of India. These centers aim to provide essential government and non-government services to citizens, particularly in rural and remote areas, through digital means. By acting as access points
554:
In summary, while both Panchayat Sahayaks and CSCs play vital roles in rural development and governance, their functions, objectives, and operational models differ significantly. Panchayat Sahayaks focus on administrative support within the Panchayat system, ensuring efficient local governance. In
522:
In contrast, Common Service Centers (CSCs) are digital access points established under the Digital India initiative. CSCs aim to provide a wide range of government and non-government services to citizens, particularly in rural and remote areas. Managed by Village Level Entrepreneurs (VLEs), these
256:
The concept of CSCs was introduced in 2006 under the National e-Governance Plan (NeGP). The primary objective was to establish a network of ICT-enabled access points for delivering various government services to the rural populace. Over time, the scope of CSCs has expanded significantly. In 2015,
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The experience and qualifications of CSC operators make them well-suited to deliver a wide range of digital services, promoting digital inclusion and economic development in rural areas. Despite this, the lack of a fixed income poses a significant challenge, especially when compared to the fixed
550:
CSCs have been in operation for almost 20 years and have gained significant experience in providing various e-governance, financial, educational, and healthcare services to rural communities. This long-standing experience has enabled CSCs to become a crucial part of the Digital India initiative,
542:
Common Service Centers (CSCs) and Panchayat Sahayaks play different roles in rural development and governance in India, and their qualifications and methods of appointment differ significantly. CSC operators, known as Village Level Entrepreneurs (VLEs), are generally more educated, often holding
538:
The operational model also differs significantly between the two. Panchayat Sahayaks work within the Panchayat system as support staff, directly assisting the local governance structures. They are typically appointed by the government and are part of the administrative setup of the Panchayat. In
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While the CSC Scheme focuses on what services are provided and their impact on citizens, the CSC SPV concentrates on how these services are delivered, including logistics and operational management. Together, they aim to bridge the digital divide, promote economic and social inclusion, and drive
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Panchayat Sahayaks are appointed with the approval of Gram Pradhans (village heads), making their selection process more localized and often influenced by local governance structures. On the other hand, CSC operators are chosen based on their qualifications and ability to manage and operate the
518:
Panchayat Sahayaks are support staff appointed to assist Panchayats, which are local village councils responsible for grassroots-level administration and development. The primary role of a Panchayat Sahayak is to aid in the administrative and developmental tasks of the Panchayat. This includes
470:
CSCs are operated by Village Level Entrepreneurs (VLEs). VLEs are local entrepreneurs who manage these centers and provide services to the citizens. They are trained and supported by the CSC Special Purpose Vehicle (SPV), ensuring that they can deliver services effectively.
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contrast, CSCs are operated by local entrepreneurs known as VLEs, who manage the service centers independently. VLEs receive training and support from the CSC Special Purpose Vehicle (SPV), which oversees the implementation and management of the CSC scheme.
535:
In contrast, CSCs offer a broad spectrum of services that span e-governance, financial services, healthcare, education, and more. This wide range of services makes CSCs a crucial element in promoting digital literacy and economic empowerment in rural areas.
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ensure the smooth implementation of development projects and the proper maintenance of records. Their role is primarily administrative and supportive, ensuring that the local governance mechanisms operate efficiently.
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for various public utility services, social welfare schemes, healthcare, financial, and education services, CSCs play a crucial role in the digital empowerment of the underserved populations.
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under the Digital India program, CSCs were further empowered to offer a broader range of services, making them a vital component of the government’s strategy to enhance digital inclusion.
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In contrast, CSC operators, who rely on their efficiency and service quality to earn their livelihood, tend to operate with higher levels of transparency and accountability.
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enhance the administrative efficiency of Panchayats, while CSCs aim to provide digital and financial services to bridge the digital divide and promote economic development.
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service centers effectively. This merit-based selection ensures that CSCs are run by capable individuals who can provide a wide range of services efficiently.
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No any union was working for CSC's until Mr. Rishabh Thakur started an CSC Union Named 'Jan Seva Sangathan'. Jan seva Sangathan has almost 5Lakh+ Active CSC.
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CSCs provide easy and affordable access to a wide range of services, reducing the need for citizens to travel long distances to government offices.
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they provide. This lack of a stable income contrasts sharply with Panchayat Sahayaks, who receive a fixed monthly salary of 6000 rupees.
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coordinates between stakeholders, manages infrastructure, monitors performance, and facilitates the scheme's expansion.
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https://www.livehindustan.com/uttar-pradesh/bulandsehar/story-public-service-center-operator-robbed-10513427.html
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To address these challenges, the government and CSC SPV are working on various fronts. Future plans include:
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CSCs contribute significantly to the goals of Digital India by promoting digital literacy and inclusion.
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National Informatics Centre Services Incorporated (NICSI) — PSE under National Informatics Centre
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Access to financial services through CSCs promotes economic inclusion and rural economic growth.
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Conducting awareness campaigns to inform citizens about the services available at CSCs.
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To bridge the digital divide by providing digital services to rural and remote areas.
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CSCs offer a diverse range of services, broadly categorized into five main areas:
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Services related to Aadhaar enrollment, updates, and biometric authentication.
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Introducing more services and making them accessible to a larger population.
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While CSCs have been successful in many areas, they face several challenges:
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http://www.cmscsconline.co.in/upcsc/cscinfo/vleenquiryorapplicationform.aspx
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Society for Applied Microwave Electronics Engineering and Research (SAMEER)
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By offering services locally, CSCs save time and money for rural citizens.
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To facilitate easy access to various social welfare schemes and services.
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Lack of awareness among citizens about the services available at CSCs.
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Poor internet connectivity and unreliable power supply in rural areas.
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Opening Jan Dhan accounts, deposits, withdrawals, and mini statements.
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To extend banking and financial services to underserved communities.
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Standardisation Testing and Quality Certification Directorate (STQC)
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Enhancing internet connectivity and power supply in rural areas.
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Electronics and Computer Software Export Promotion Council (ESC)
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Difference between Panchayat Sahayak and Common Service Center
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Applications for various government and private scholarships.
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https://www.jandigitalkendra.com/service/csc-jan-seva-kendra/
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Need for continuous training and technical support for VLEs.
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National Institute of Electronics and Information Technology
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salary and perceived inefficiencies of Panchayat Sahayaks.
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internet usage, and how to access various digital services.
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To promote online education and skill development programs.
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Ministry of Electronics and Information Technology (India)
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https://biharonlineportal.com/new-csc-online-registration/
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Payment of electricity, water, gas, and telephone bills.
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Life insurance, health insurance, and vehicle insurance.
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Centre for Materials for Electronics Technology (C-MET)
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CSCs have had a substantial impact on various fronts:
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VLEs create employment opportunities in rural areas.
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Issuance of birth, death, and marriage certificates.
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Difference Between Government scheme and CSC Company
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Information on various health schemes and services.
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Atal Pension Yojana, National Pension System (NPS).
62:. Unsourced material may be challenged and removed.
713:Ministry of Electronics and Information Technology
337:Voter ID, driving license applications, and more.
184:Ministry of Electronics and Information Technology
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943:Unique Identification Authority of India (UIDAI)
684:more equitable service delivery in rural areas.
657:Providing ongoing training and support to VLEs.
489:of CSCs and ensuring quality service delivery.
389:Courses for SSC, banking, railway exams, etc.
961:Education and Research in Computer Networking
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967:Centre for Development of Advanced Computing
382:Various courses and certification programs.
422:Applications for health insurance schemes.
316:Application for new PAN cards and updates.
881:Controller of Certifying Authorities (CCA)
785:
771:
323:Application and updates for ration cards.
156:Private Company running Government Schemes
122:Learn how and when to remove this message
918:CSC e-Governance Services India Limited
888:Indian Computer Emergency Response Team
455:Booking railway, bus, and air tickets.
14:
1046:
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281:3. Educational and Skill Development:
403:Various skill development programs.
370:Loan applications and EMI payments.
60:adding citations to reliable sources
31:
932:National Internet Exchange of India
515:of operation differ significantly.
462:Online shopping and home delivery.
415:Online consultations with doctors.
24:
985:Software Technology Parks of India
978:(NIELIT) — Formerly DOEACC Society
475:Village Level Entrepreneurs (VLEs)
25:
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484:CSC Special Purpose Vehicle (SPV)
265:The main objectives of CSCs are:
901:
794:
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655:3. Enhancing Training Programs:
614:Challenges and Future Prospects
387:- Competitive Exam Preparation:
47:needs additional citations for
884:Cyber Appellate Tribunal (CAT)
239:Common Service Centers (CSCs)
13:
1:
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643:1. Improving Infrastructure:
506:rural development in India.
27:Indian government facilities
7:
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394:- Scholarship Applications:
225:), Dr. Dinesh Kumar Tyagi (
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448:Mobile and DTH recharges.
1054:Digital India initiatives
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994:Semi-Conductor Laboratory
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622:1. Infrastructure Issues:
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590:2. Time and Cost Savings:
301:1. e-Governance Services:
293:Services Provided by CSCs
252:History and Establishment
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840:National Portal of India
628:2. Training and Support:
608:5. Economic Development:
466:Operation and Management
374:3. Educational Services:
71:"Common Service Centres"
407:4. Healthcare Services:
229:), Dr. Rishabh Thakur (
649:2. Expanding Services:
584:1. Access to Services:
341:2. Financial Services:
275:2. Economic Inclusion:
167:; 15 years ago
18:Common Service Centers
733:https://upcscbls.com/
661:4. Raising Awareness:
602:4. Digital Inclusion:
427:- Health Information:
269:1. Digital Inclusion:
221:Sanjay Kumar Rakesh (
194:Electronics Niketan,
135:Common Service Center
446:- Recharge Services:
401:- Skill Development:
287:4. Social Inclusion:
56:improve this article
576:Impact and Benefits
420:- Health Insurance:
380:- Online Education:
347:- Banking Services:
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1023:Ministers of State
433:5. Other Services:
361:- Pension Schemes:
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453:- Ticket Booking:
335:- Other Services:
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223:Managing Director
165:16 July 2009
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243:Introduction
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191:Headquarters
152:Company type
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54:Please help
49:verification
46:
29:
1033:(incumbent)
1014:(incumbent)
850:IN Registry
314:- PAN Card:
207:Area served
952:Autonomous
830:DigiLocker
722:References
688:Conclusion
307:- Aadhaar:
261:Objectives
217:Key people
172:2009-07-16
142:Trade name
82:newspapers
1004:Ministers
954:Societies
911:Companies
559:CSC Union
196:New Delhi
1048:Category
925:(MLAsia)
835:MyGov.in
808:Agencies
718:csc 5.7
697:See also
667:Problems
480:skills.
969:(C-DAC)
963:(ERNET)
890:(ICERT)
823:Network
186:(MeitY)
180:Founder
170: (
162:Founded
96:scholar
987:(STPI)
934:(NIXI)
231:Lawyer
98:
91:
84:
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69:
996:(SCL)
872:Other
863:.भारत
200:India
103:JSTOR
89:books
938:STPI
75:news
858:.in
816:NIC
227:CEO
58:by
1050::
198:,
786:e
779:t
772:v
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20:)
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